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Oracle Application Express (APEX) vs ServiceNow Now Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Application Express ...
Ranking in Rapid Application Development Software
3rd
Ranking in Low-Code Development Platforms
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
60
Ranking in other categories
Development Platforms (2nd)
ServiceNow Now Platform
Ranking in Rapid Application Development Software
14th
Ranking in Low-Code Development Platforms
9th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
48
Ranking in other categories
No-Code Development Platforms (4th)
 

Mindshare comparison

As of October 2025, in the Rapid Application Development Software category, the mindshare of Oracle Application Express (APEX) is 7.5%, down from 8.8% compared to the previous year. The mindshare of ServiceNow Now Platform is 1.9%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software Market Share Distribution
ProductMarket Share (%)
Oracle Application Express (APEX)7.5%
ServiceNow Now Platform1.9%
Other90.6%
Rapid Application Development Software
 

Featured Reviews

Rodrigo-Mesquita - PeerSpot reviewer
Rapid application development empowers big projects in months
The ability to quickly develop applications without needing to code a lot is very valuable. It is very quick to create a page, and one can use AI to speed up software development. It is easy to learn. In my company, we could develop a very big application in a couple of months.
SiddharthZunjarrao - PeerSpot reviewer
Enables us to have significant improvements in operational efficiency
ServiceNow is highly scalable from a customization point of view, allowing for the building of portals, adding and configuring widgets, and designing workflows as preferred. The text-to-code feature is particularly useful for turning natural language instructions into recognizable code on the ServiceNow platform, aiding both implementation teams and customers. The case summarization feature is also great, as it summarizes user comments and agent notes into a resolution code without needing to review the entire activity history.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One standout feature of Oracle APEX is its seamless integration with backend procedures, allowing for quick updates without changing the front-end interface."
"The autonomous database is valuable and provides the main structure for code development."
"The product is fast."
"Oracle is always adding very important updates"
"The solution can efficiently translate from English to another language including Arabic using the XLIFF format."
"I like that Oracle Application Express (APEX) is powerful and attractive, allowing my organization to modernize forms within two months. I also found its PWA feature very powerful because you can produce substantial mobile applications."
"You can customize the solution to create a console where only business users can access and download files if they want to extract the data."
"What's most valuable in Oracle Application Express (APEX) is its secure coding functionality, and the solution also has good features."
"The workflow feature really has a lot of value because you can create complex workflows in a simple, intuitive way with only a few clicks."
"The tool helps to automate IT service management processes. It's the market-leading technology. It can provide the company with chatbots and a unique process or workflow orchestration. It can be customized to the customer's specific needs, enabling semi-automatic or full automation processes. It integrates fully with SAP and offers a wide range of advantages for both us and our clients."
"It is an absolutely scalable solution."
"The CMDB is robust, with a strong data model and well-structured data."
"Now Platform's best features are collaboration, configurability, and customizability."
"It is a stable solution...It is a scalable solution."
"We have seen a big improvement in the experience that we want to create for our end users."
"ServiceNow Now Platform is quite useful, scalable, and flexible. The user interface is very good."
 

Cons

"The workflow engine should be embedded in the solution."
"You also need an APEX specialist for deployment because not many people use it."
"There is a bit of a learning curve involved when first using the solution."
"It would be beneficial to include WebSockets so that you can see real-time updates."
"It would be highly beneficial if APEX were an all-in-one platform capable of handling all aspects of application development."
"The user interface needs to be improved. It should be more user-friendly."
"The format is not recognized by Microsoft Word products."
"Visual Builder and APEX should meld in one product."
"We would like to see AI used to automate some of the functionality in this solution."
"The price is a bit high and can be a bit of a barrier for some customers."
"ServiceNow Now Platform's technical support needs to improve."
"The product should be integrated with Power BI."
"The user interface could be modernized and made more attractive for users."
"The programming language is currently limited to JavaScript. So I would like to see more programming languages available, especially since they have come up with the machine-learning features. Some more languages would be an additional improvement."
"The analytics should be more readily available on the base product."
"The pricing model is complex and needs to be both lowered and simplified."
 

Pricing and Cost Advice

"If you have a license to Oracle database, you can access APEX."
"The tool is not expensive."
"When buying the data license, APEX is included."
"The pricing is mid-range so is neither expensive nor cheap."
"The solution is moderately priced, where it is neither cheap nor expensive."
"I believe APEX comes bundled with the database, including autonomous database and other related database products, so the pricing is quite reasonable."
"I rate the product's price as ten on a scale of one to ten, where one is a high price, and ten is a low price."
"The pricing is very good and less expensive than Mendix or OutSystems."
"In my opinion, it is expensive. However, they do offer favorable licensing for charities, for example."
"The price of the product falls on the higher side of the spectrum."
"It is expensive only."
"From what I heard, the license for the ServiceNow Now Platform is paid monthly, and on a scale of one to five, I'm rating it a three in terms of pricing, so it's on the cheaper side. I don't know of any additional costs associated with the ServiceNow Now Platform, apart from the standard licensing fees."
"The product is very expensive."
"People seem to be buying the tool a lot. I think its licensing is okay."
"Most of the features are included in the licensing cost. However, if we need extra plugins that are not available at the ServiceNow Hub or store, then we have to pay extra for those."
"It's expensive and if you need some analytical views of your activity, there is an additional cost."
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Top Industries

By visitors reading reviews
Government
12%
Financial Services Firm
9%
Computer Software Company
8%
Comms Service Provider
8%
Financial Services Firm
15%
Government
10%
Computer Software Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise10
Large Enterprise28
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise3
Large Enterprise34
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle Application Express (APEX)?
I consider Oracle Application Express (APEX) to be good value for the money because it has infinite quality for money since it's included in any Oracle database license. It's free once you have the...
What needs improvement with Oracle Application Express (APEX)?
One of the things that could be done to improve Oracle Application Express (APEX) is if Oracle decided to open it up to other databases. It needs to be an enterprise database; therefore, it needs t...
What do you like most about ServiceNow Now Platform?
The integration with other tools is pretty good.
What is your experience regarding pricing and costs for ServiceNow Now Platform?
From what I have heard only from our sales team, ServiceNow Now Platform falls within the more expensive tier of a product, but I can't really judge it.
What needs improvement with ServiceNow Now Platform?
What could be improved in ServiceNow Now Platform is the availability of skill sets. For some reason, we don't get too many people who know this technology easily. Regarding their pricing, I would ...
 

Also Known As

Oracle APEX
No data available
 

Overview

 

Sample Customers

Hepart AG, pharmasol, SATLOG, Collège Bois-de-Boulogne
experian, beachbody, health partners
Find out what your peers are saying about Oracle Application Express (APEX) vs. ServiceNow Now Platform and other solutions. Updated: September 2025.
869,785 professionals have used our research since 2012.