Oracle Application Express (APEX) vs ServiceNow Now Platform comparison

Oracle Application Express ...

Read 53 Oracle Application Express (APEX) reviews

17,871 Views
10,696 Comparison Views

91% willing to recommend

ServiceNow Now Platform

Read 39 ServiceNow Now Platform reviews

2,656 Views
1,819 Comparison Views

97% willing to recommend

Oracle Application Express ...

ServiceNow Now Platform

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Oracle Application Express (APEX) and ServiceNow Now Platform based on real PeerSpot user reviews.

Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Oracle Application Express (APEX) vs. ServiceNow Now Platform Report (Updated: May 2024).

Buyer's Guide

Oracle Application Express (APEX) vs. ServiceNow Now Platform

May 2024

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Helped 789,135 peers since 2012

Categories and Ranking

Oracle Application Express ...

Ranking in Rapid Application Development Software

2nd

Ranking in Low-Code Development Platforms

3rd

Average Rating

8.2

Number of Reviews

Ranking in other categories

Development Platforms (1st)

ServiceNow Now Platform

Ranking in Rapid Application Development Software

11th

Ranking in Low-Code Development Platforms

8th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No-Code Development Platforms (3rd)

Mindshare comparison

As of June 2024, in the Rapid Application Development Software category, the mindshare of Oracle Application Express (APEX) is 10.9%, up from 9.9% compared to the previous year. The mindshare of ServiceNow Now Platform is 1.4%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Rapid Application Development Software

Unique Categories:

Low-Code Development Platforms

14.8%

No-Code Development Platforms

28.8%

Featured Reviews

Tarek Hasan

CIO at a consultancy with 51-200 employees

Feb 22, 2023

Very stable and efficiently translates languages for the whole user interface in minutes

Our company uses the solution for our internal processes such as project management, customer tracking, and opportunity tracking. We have a dashboard that compiles our days and information coming from different applications. We also provide the solution to customers. We have one instance…

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Kiran Vidhate

Vice President - ServiceNow at Aress Software

May 23, 2024

Utilizes SOPs to automate the business management processes with AI capabilities

We have previously integrated ServiceNow's Now Platform with various third-party applications, such as Salesforce and some of our customers' legacy applications. This enables centralized control over operations, consolidating disparate systems into a unified interface rather than requiring users to navigate different platforms simultaneously. We have some sort of AI initiative, but a separate division within our company handles AI data analytics and related tasks. It boasts out-of-the-box AI capabilities, such as automating searches based on AI. Additionally, some chatbots automatically identify customers' needs based on their questions. So, the platform already has these features in place. It's a continuously evolving platform, and new features are added with each release. This upgrade does not cause issues. ServiceNow is one example of the platforms we've used to manage engineers throughout entire projects. As a ServiceNow partner company, we recommend our end customers utilize this tool. Overall, I rate the solution a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product is easy to use."

"The most valuable features of Oracle Application Express (APEX) are the ease and speed of development. Instead of engaging a large team of middleware, front-end, and database engineers, we can have professional look at the front end and have the user interface up and running in a matter of days. However, if you want to go far and implement very custom features, it doesn't require a lot of knowledge of front-end development, such as HTML, JavaScript, or other aspects."

"The solution's most valuable aspect is its Graphics Form Design."

"It has many ready modules that can be used and developed."

"The product is fast."

"This product will speed up development time with helpful production aids."

"What's most valuable in Oracle Application Express (APEX) is its secure coding functionality, and the solution also has good features."

"One of the most valuable features is that we can develop everything locally and deploy it for different kinds of operators in different locations, so we can do our job in one piece. The benefit of that is that others can use these applications. They connect to the internet to do these kinds of applications based on the permissions for those users."

More Oracle Application Express (APEX) pros

"The initial setup is very straightforward."

"The solution is in Gartner's Magic Quadrant."

"We work on it directly to send out tickets. It enables us to work seamlessly, we don't need to send them out manually. We can create a ticket and assign it in the system."

"The main reason that people use ServiceNow is that performance is very good."

"The simplicity is great."

"It can integrate anywhere, and you can make any kind of workflow."

"The tool is generally easy to use, making it a very user-friendly product."

"The tool helps to automate IT service management processes. It's the market-leading technology. It can provide the company with chatbots and a unique process or workflow orchestration. It can be customized to the customer's specific needs, enabling semi-automatic or full automation processes. It integrates fully with SAP and offers a wide range of advantages for both us and our clients."

More ServiceNow Now Platform pros

Cons

"Better connection and integration with non-Oracle databases is needed."

"Visual Builder and APEX should meld in one product."

"You also need an APEX specialist for deployment because not many people use it."

"It would be beneficial to include WebSockets so that you can see real-time updates."

"Occasionally when trying to un a page, I would be faced with an error number; however, not much information would be provided on the error itself outside of the programming language. It would be nice if more information could be provided."

"An area for improvement in Oracle Application Express (APEX) is the slow reporting because pulling the report for two months, one year, three years, etc., is very slow. It takes more than thirty minutes to download the report. There's also room for improvement in integrating Oracle Application Express (APEX) with other vendors, such as open-source solutions through API integration. I believe Oracle is working on this feature, or the issue could be because my organization is using an older version of Oracle Application Express (APEX). The Oracle database also has to be improved because it's still lacking in some packages, triggers, and indexes."

"I would like to see easier integration into active directory authentication. Also, maybe integration of JavaScript frameworks would resolve some issues."

"Oracle is more of a database-oriented solution and is not very flexible in app development."

More Oracle Application Express (APEX) cons

"From an improvement perspective, the product's complicated initial setup phase can be made a bit easier."

"The solution's user interface is very average, and it needs to be more enriched and user-friendly."

"The UI is not intuitive."

"There's always room for improvement, but I think the biggest challenge with ServiceNow is the licensing model. It's not very clear and changes frequently."

"The price is a bit high and can be a bit of a barrier for some customers."

"The integration towards other ERP systems could be improved."

"The programming language is currently limited to JavaScript. So I would like to see more programming languages available, especially since they have come up with the machine-learning features. Some more languages would be an additional improvement."

"They should reduce the solution's cost and make it more affordable for buyers."

More ServiceNow Now Platform cons

Pricing and Cost Advice

"There is a trial version available that can be used free of charge."

"We have a full Oracle E-Business Suite license, and we use that license to develop applications. There's no license required for developing Oracle applications."

"I do not think this would be an ideal option for a small sized company or a startup when considering the salary requirements for Oracle DBA'a and developers."

"Oracle Application Express (APEX) comes with Oracle. The Oracle price itself. I do not know the exact cost. Oracle is flexible on its price. If you overspend on your hardware, then I don't think you will overpay. I heard that Oracle is more expensive than other databases, but when you consider Oracle is the best traditional relational database out there. You get what you pay for."

"It's a free solution with no additional costs."

"Oracle Express comes with the Oracle license, it is a bundle."

"Apex is not priced separately; instead, it is associated with the Oracle database. A free option for Oracle database and Apex can be downloaded and installed on this complimentary database version. This aligns with our current approach."

"The solution is cheap. It's a free solution. I rate the solution's pricing a six or seven out of ten."

More Oracle Application Express (APEX) pricing and cost advice

"It's expensive and if you need some analytical views of your activity, there is an additional cost."

"The solution is expensive, and I rate it a ten for pricing."

"There are extra expenses for maintaining the product apart from the licenses."

"I don't have much exposure to the costs attached to the solution. I rate the product's price a six on a scale of one to ten, where one is the lowest price, and ten is the highest price since it is a costly tool."

"Price-wise, I would describe the product's cost to be more than the average, but it compensates for that with the functionalities that it provides."

"From what I heard, the license for the ServiceNow Now Platform is paid monthly, and on a scale of one to five, I'm rating it a three in terms of pricing, so it's on the cheaper side. I don't know of any additional costs associated with the ServiceNow Now Platform, apart from the standard licensing fees."

"It is expensive only."

"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions."

More ServiceNow Now Platform pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Rapid Application Development Software solutions are best for your needs.

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Top Industries

By visitors reading reviews

Educational Organization

27%

Government

10%

Computer Software Company

Financial Services Firm

16%

Computer Software Company

14%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Oracle Application Express (APEX)?

The product is fast.

See all answers

What is your experience regarding pricing and costs for Oracle Application Express (APEX)?

I rate the pricing a three out of ten. The tool is not expensive.

See all answers

What needs improvement with Oracle Application Express (APEX)?

There are not many triggers available. The product must provide more triggers.

See all answers

What do you like most about ServiceNow Now Platform?

The integration with other tools is pretty good.

See all answers

What is your experience regarding pricing and costs for ServiceNow Now Platform?

I would rate the pricing an eight out of ten, with ten being very expensive solution. There are other solutions in the market that might be better suited for simpler use cases.

See all answers

What needs improvement with ServiceNow Now Platform?

The solution’s AI and NLP features could be improved. The solution's pricing needs to be more competitive, and the tool needs to do a lot of work incorporating more AI features. The solution should...

See all answers

Comparisons

Microsoft Power Apps vs Oracle Application Express (APEX)

Compared 37% of the time

Salesforce Platform vs Oracle Application Express (APEX)

Compared 13% of the time

Mendix vs Oracle Application Express (APEX)

Compared 9% of the time

Microsoft Azure App Service vs Oracle Application Express (APEX)

Compared 7% of the time

Oracle Visual Builder Cloud Service vs Oracle Application Express (APEX)

Compared 7% of the time

More Oracle Application Express (APEX) Competitors

ServiceNow vs ServiceNow Now Platform

Compared 27% of the time

Microsoft Power Apps vs ServiceNow Now Platform

Compared 25% of the time

OpenText AppWorks vs ServiceNow Now Platform

Compared 7% of the time

Appian vs ServiceNow Now Platform

Compared 6% of the time

Mendix vs ServiceNow Now Platform

Compared 5% of the time

More ServiceNow Now Platform Competitors

Product Reports

Buyer's Guide

Oracle Application Express (APEX)

June 2024

Oracle Application Express (APEX) report

Download Oracle Application Express (APEX) product report

Buyer's Guide

ServiceNow Now Platform

May 2024

Download ServiceNow Now Platform product report

Also Known As

Oracle APEX

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Oracle

ServiceNow

Overview

Oracle Application Express (APEX) is a low-code development platform that enables users to build enterprise apps securely and scalably. APEX, which offers world-class features, can be deployed anywhere. As part of the Oracle Database, developers can develop superior apps 20x more quickly by using all of the tools provided in a single, extensible platform.

Oracle APEX, a cloud platform that has been around for over 20 years, eliminates complexities associated with app building while delivering results faster and at a lower cost. The low-code aspect offers developers a visual approach to app development that accelerates the development process. Oracle APEX also provides a lively, global, and growing community of developers that can connect and share resources with each other.

Features of Oracle Application Express (APEX)

App building requires complexities and expert knowledge in vast web technologies. With Oracle APEX, these complexities involved with multi-faceted applications are reduced, and developers are provided with the rich features they need to fix business problems and create solutions. These features include:

Data: Oracle APEX offers revolutionary functionality to enable developers to turn data into information, no matter where that data is from. Under this functionality, you can display, chart, manipulate, and process data effortlessly and accurately.

Accessibility: Developers can build highly accessible and inclusive web apps for users with various abilities and requirements. Oracle APEX aims to provide a good user experience for everybody, with accessibility bug fixes and continuous improvements of their testing strategies.

Globalization: Oracle APEX provides the ability to create a framework to maintain well-performing applications in multiple languages and environments.

Smart Filters and Search: users can rapidly reduce searched data and remove clutter with search terms and filter suggestions for a more simplified user experience.

Security: Oracle APEX empowers web application builders to develop apps without compromising on security. Despite the constant increase of attacks and modification of web standards, developers can stay focused on their tasks without leaving applications exposed.

Monitoring: Monitoring and logging are built into Oracle APEX, which provides valuable insight into how users interact with your applications, as well as any hacking attempts, application errors, and performance issues.

User Interface: Developers can build modern web applications that are responsive, easily customizable, highly accessible, and simple to maintain with Universal Theme, a user interface for Application Express.

Reviews from Real Users

Oracle Application Express is a favorite among developers looking to create web applications quickly and securely for many reasons, which include its ease of use and the ability to quickly create public applications

A senior database developer at a tech services company notes, "This is a good application for quickly creating public applications."

Alvaro L., an intelligence coordinator at Grupo Orbis, writes, "Oracle Application Express is easy to use, people don't have to be developers to use it."

ServiceNow Now Platform is a rapid application development software solution that enables data to flow seamlessly across applications and existing systems. It delivers workflow automation at an enterprise scale, allowing you to optimize business processes for productivity, agility, and resiliency. Now Platform has out-of-the-box digital workflows that automate everyday service requests, enabling delivery teams to increase service delivery speed, and free up time for higher-value work that drives enterprise-wide innovation.

ServiceNow Now Platform Features

ServiceNow Now Platform has many valuable key features. Some of the most useful ones include:

Configuration Management Database (CMDB): The solution’s centralized source provides full visibility into your IT environment.

Common Services Data Model (CSDM): Now Platform includes a CMDB-based framework that enables standard and consistent service modeling.

Conversational interfaces: The conversational interfaces allow users to seamlessly connect to virtual or live agents through any popular messaging app.

Service portal: Using this feature, users can build, customize, and deploy mobile-friendly self-service experiences.

Service level management: With the solution, users can gather service requirements and monitor and manage SLAs.

Reports and dashboards: Now Platform enables users to easily create and configure customized reports and eye-catching dashboards.

Flow designer: This feature helps users build, connect, and automate cross-enterprise workflows in a single, no-code design environment.

Machine learning: Automate routine tasks and resolve issues faster with purpose-built AI capabilities.

Data certification: The solution’s data certification allows users to manage scheduled and on-demand validations of platform data.

ServiceNow Now Platform Benefits

There are many benefits to implementing ServiceNow Now Platform. Some of the biggest advantages the solution offers include:

Innovation at scale and speed: Empower developers of any skill level to build and automate with low code tools. Users can also unlock ROI quickly with pre-built apps and integrations that extend digital workflows.

Optimize processes: Optimize work across the enterprise through automating tasks. The solution helps you work smarter and faster with native, purpose-built AI and analytics.

Connect siloes to create seamless experiences for employees and customers: Create and maintain a single source of truth for your enterprise and simplify user experiences with cross-enterprise workflows.

Reviews from Real Users

ServiceNow Now Platform is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has JavaScript flexibility, and is simple, stable, and agile.

YashShah, Sr. Software Developer at a university, writes, "What I like most about the ServiceNow Now Platform is the flexibility of using JavaScript. I also like that the platform allows custom scripting, server-side scripting, and client-side scripting. Another valuable feature in the ServiceNow Now Platform is the Flow Designer which allows dragging and dropping code, and low code activities."

“The simplicity is great. Based on my experience with other solutions in the market, the most important is the simplicity of implementing all the features that we have in ServiceNow and helping customers to simplify the work process in the daily journeys that they have,” says Bruno P., Architect and delivery manager at Axians.

Another PeerSpot reviewer, Romy B., IT BRM - Business Operations and Functions at Pernod Ricard, expresses, “[The solution is] a stable, scalable, and agile solution that provides fast deployment, good workflow automation and integration capability, but is held back by the UI.”

Sample Customers

Hepart AG, pharmasol, SATLOG, Collège Bois-de-Boulogne

experian, beachbody, health partners

Buyer's Guide

Oracle Application Express (APEX) vs. ServiceNow Now Platform

May 2024

Free Report: Oracle Application Express (APEX) vs. ServiceNow Now Platform

Find out what your peers are saying about Oracle Application Express (APEX) vs. ServiceNow Now Platform and other solutions. Updated: May 2024.

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