Try our new research platform with insights from 80,000+ expert users

Oracle Application Express (APEX) vs ServiceNow Now Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Application Express ...
Ranking in Rapid Application Development Software
3rd
Ranking in Low-Code Development Platforms
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
60
Ranking in other categories
Development Platforms (2nd)
ServiceNow Now Platform
Ranking in Rapid Application Development Software
14th
Ranking in Low-Code Development Platforms
9th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
48
Ranking in other categories
No-Code Development Platforms (4th)
 

Mindshare comparison

As of October 2025, in the Rapid Application Development Software category, the mindshare of Oracle Application Express (APEX) is 7.5%, down from 8.8% compared to the previous year. The mindshare of ServiceNow Now Platform is 1.9%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software Market Share Distribution
ProductMarket Share (%)
Oracle Application Express (APEX)7.5%
ServiceNow Now Platform1.9%
Other90.6%
Rapid Application Development Software
 

Featured Reviews

Rodrigo-Mesquita - PeerSpot reviewer
Rapid application development empowers big projects in months
The ability to quickly develop applications without needing to code a lot is very valuable. It is very quick to create a page, and one can use AI to speed up software development. It is easy to learn. In my company, we could develop a very big application in a couple of months.
SiddharthZunjarrao - PeerSpot reviewer
Enables us to have significant improvements in operational efficiency
ServiceNow is highly scalable from a customization point of view, allowing for the building of portals, adding and configuring widgets, and designing workflows as preferred. The text-to-code feature is particularly useful for turning natural language instructions into recognizable code on the ServiceNow platform, aiding both implementation teams and customers. The case summarization feature is also great, as it summarizes user comments and agent notes into a resolution code without needing to review the entire activity history.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's most valuable aspect is its Graphics Form Design."
"The solution can efficiently translate from English to another language including Arabic using the XLIFF format."
"Oracle APEX's reporting features are simple yet powerful. The ability to quickly create CRUD screens has simplified many RAD discovery processes, while the APEX environment allows the product owners and dev teams to quickly understand the complex solutions and employ usage statistics to identify areas requiring improvement. The option to add external JavaScript tools in screen development enables the development of complicated mobile or web usage scenarios in rare cases where the APEX UX is not enough."
"One of the most valuable features is that we can develop everything locally and deploy it for different kinds of operators in different locations, so we can do our job in one piece. The benefit of that is that others can use these applications. They connect to the internet to do these kinds of applications based on the permissions for those users."
"It helps us create web pages quickly."
"Oracle APEX improved our organization by making it possible for us to implement agile project development."
"The most valuable features are security, stability, and ease of implementation."
"It has many ready modules that can be used and developed."
"The initial setup is very straightforward."
"It can integrate anywhere, and you can make any kind of workflow."
"ServiceNow Now Platform is very powerful in terms of data management."
"It is a stable solution...It is a scalable solution."
"It is an absolutely scalable solution."
"ServiceNow provides immense options for customization and scalability, allowing users to build and modify the platform according to their needs."
"Learning materials, such as online courses, are readily available."
"The level of automation within the platform is great."
 

Cons

"When exporting, we can't export dynamic reports, only static reports. For example, when we want to export charts or tables it is only exported as a static report so we can't drop down on these reports; however, we can see this information when we are on the dashboard itself."
"The solution does not support the Linux platform."
"Being able to only design with HTML and CSS can be limiting as to what can be accomplished."
"Oracle is more of a database-oriented solution and is not very flexible in app development."
"There is one disadvantage. When facing problems, it can be difficult to find solutions online (Google/YouTube), unlike with Java coding, where solutions are readily available on Google."
"The product must provide more triggers."
"The migration process is difficult in Oracle Application Express."
"It has been reported that the technology is very hard to learn, and the service is expensive."
"They should reduce the solution's cost and make it more affordable for buyers."
"Bug and defect management are not available in ServiceNow."
"I feel that the solution's user interface is an area with certain shortcomings, where improvements are required."
"Simplifying the user interface for both users and administrators is key. It is not very intuitive."
"The Playbooks feature is useful for visualizing steps in a process, however, it lacks support for rollbacks in case of complex customer processes."
"ServiceNow Now Platform's automation process needs improvement."
"The UI is not intuitive."
"The number of API calls processed by the tool, specifically when the API calls increase, will cause a lot of load on the platform, and it tends to not work very efficiently."
 

Pricing and Cost Advice

"The tool is not expensive."
"I believe APEX comes bundled with the database, including autonomous database and other related database products, so the pricing is quite reasonable."
"When buying the data license, APEX is included."
"Oracle Application Express (APEX) is free, so this is another magic of the solution. You just get charged for the database license, which I don't need."
"It's a free solution with no additional costs."
"When you have a licensed database in an Oracle environment, APEX is free."
"The solution is free with your Oracle license or database and that is a good value."
"Pricing is expensive, overall on an enterprise system but we consider that it gives corresponding value in the product."
"The pricing of this solution is done annually and it is very expensive."
"The price of the product falls on the higher side of the spectrum."
"Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition."
"It is expensive only."
"I would rate the pricing an eight out of ten, with ten being very expensive solution."
"From what I heard, the license for the ServiceNow Now Platform is paid monthly, and on a scale of one to five, I'm rating it a three in terms of pricing, so it's on the cheaper side. I don't know of any additional costs associated with the ServiceNow Now Platform, apart from the standard licensing fees."
"The product is very expensive."
"It's expensive and if you need some analytical views of your activity, there is an additional cost."
report
Use our free recommendation engine to learn which Rapid Application Development Software solutions are best for your needs.
869,832 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Government
12%
Financial Services Firm
9%
Computer Software Company
8%
Comms Service Provider
8%
Financial Services Firm
15%
Government
10%
Computer Software Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise10
Large Enterprise28
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise3
Large Enterprise34
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle Application Express (APEX)?
I consider Oracle Application Express (APEX) to be good value for the money because it has infinite quality for money since it's included in any Oracle database license. It's free once you have the...
What needs improvement with Oracle Application Express (APEX)?
One of the things that could be done to improve Oracle Application Express (APEX) is if Oracle decided to open it up to other databases. It needs to be an enterprise database; therefore, it needs t...
What do you like most about ServiceNow Now Platform?
The integration with other tools is pretty good.
What is your experience regarding pricing and costs for ServiceNow Now Platform?
From what I have heard only from our sales team, ServiceNow Now Platform falls within the more expensive tier of a product, but I can't really judge it.
What needs improvement with ServiceNow Now Platform?
What could be improved in ServiceNow Now Platform is the availability of skill sets. For some reason, we don't get too many people who know this technology easily. Regarding their pricing, I would ...
 

Also Known As

Oracle APEX
No data available
 

Overview

 

Sample Customers

Hepart AG, pharmasol, SATLOG, Collège Bois-de-Boulogne
experian, beachbody, health partners
Find out what your peers are saying about Oracle Application Express (APEX) vs. ServiceNow Now Platform and other solutions. Updated: September 2025.
869,832 professionals have used our research since 2012.