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Oracle Application Express (APEX) vs ServiceNow Now Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Application Express ...
Ranking in Rapid Application Development Software
3rd
Ranking in Low-Code Development Platforms
2nd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
59
Ranking in other categories
Development Platforms (2nd)
ServiceNow Now Platform
Ranking in Rapid Application Development Software
13th
Ranking in Low-Code Development Platforms
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
47
Ranking in other categories
No-Code Development Platforms (4th)
 

Mindshare comparison

As of July 2025, in the Rapid Application Development Software category, the mindshare of Oracle Application Express (APEX) is 7.6%, down from 9.3% compared to the previous year. The mindshare of ServiceNow Now Platform is 1.9%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Rodrigo-Mesquita - PeerSpot reviewer
Rapid application development empowers big projects in months
The ability to quickly develop applications without needing to code a lot is very valuable. It is very quick to create a page, and one can use AI to speed up software development. It is easy to learn. In my company, we could develop a very big application in a couple of months.
SiddharthZunjarrao - PeerSpot reviewer
Enables us to have significant improvements in operational efficiency
ServiceNow is highly scalable from a customization point of view, allowing for the building of portals, adding and configuring widgets, and designing workflows as preferred. The text-to-code feature is particularly useful for turning natural language instructions into recognizable code on the ServiceNow platform, aiding both implementation teams and customers. The case summarization feature is also great, as it summarizes user comments and agent notes into a resolution code without needing to review the entire activity history.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the most valuable features is the ability to build very fast data-driven UIs."
"Oracle APEX allows our company to complete webpage projects easily in a fast turnaround time."
"It has many ready modules that can be used and developed."
"The solution can build functionalities in a very short time."
"It's fairly easy to make a user-friendly interface."
"This product will speed up development time with helpful production aids."
"The valuable features are charts, reports, and search engines."
"The ability to quickly develop applications without needing to code a lot is very valuable."
"The solution is fast enough for our workflow automations and has integration capability. It aligns with many use cases in our organization and for others we have planned."
"It can integrate anywhere, and you can make any kind of workflow."
"Scalability-wise, it is a very good solution."
"ServiceNow provides immense options for customization and scalability, allowing users to build and modify the platform according to their needs."
"It is a very stable solution."
"The solution provides a single platform for multiple systems and software to operate from. We have found the solution to be stable The initial setup and deployment of the solution was very easy. The technical support team are very helpful, we contact them whenever we are unable to fix an issue."
"ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management."
"ServiceNow is highly scalable from a customization point of view, allowing for the building of portals, adding and configuring widgets, and designing workflows as preferred."
 

Cons

"I don't like the URL syntax."
"The format is not recognized by Microsoft Word products."
"There is a bit of a learning curve involved when first using the solution."
"Reporting needs to be accessed via third party tools."
"Visual Builder and APEX should meld in one product."
"The solution has some stability problems that need to be resolved."
"The solution does not include a default or custom template like other products."
"It can only be deployed on Oracle Database."
"The licensing for this solution, with respect to the user, needs to be improved."
"There's always room for improvement, but I think the biggest challenge with ServiceNow is the licensing model. It's not very clear and changes frequently."
"The analytics should be more readily available on the base product."
"What I didn't like in the ServiceNow Now Platform is testing, particularly with Visual Studio. It had a bad integration with Visual Studio because you can't compile and run it from there. You have to debug on your own and then find out where the error is through test scripts. The testing component in the ServiceNow Now Platform isn't that great. What I'd like to see in the next version of the ServiceNow Now Platform is an improvement in testing and writing scripts, and if there was a feature to just run it from the modules, then that would be great, instead of finding the error manually and checking where it is."
"The initial setup requires a lot of customization based on the individual company's processes."
"ServiceNow Now Platform's adoption seems to be a main challenge for our clients."
"The UI and mobile UI need to be improved."
"The programming language is currently limited to JavaScript. So I would like to see more programming languages available, especially since they have come up with the machine-learning features. Some more languages would be an additional improvement."
 

Pricing and Cost Advice

"The pricing is very good and less expensive than Mendix or OutSystems."
"I do not think this would be an ideal option for a small sized company or a startup when considering the salary requirements for Oracle DBA'a and developers."
"The solution is free if you are using on Oracle database."
"Apex is not priced separately; instead, it is associated with the Oracle database. A free option for Oracle database and Apex can be downloaded and installed on this complimentary database version. This aligns with our current approach."
"The solution is cheap. It's a free solution. I rate the solution's pricing a six or seven out of ten."
"Oracle Express comes with the Oracle license, it is a bundle."
"I believe that the solution's pricing is high."
"To my understanding, my organization is using the free version of Oracle Application Express (APEX), but I'm unsure because I haven't checked the pricing or licensing cost for it."
"From what I heard, the license for the ServiceNow Now Platform is paid monthly, and on a scale of one to five, I'm rating it a three in terms of pricing, so it's on the cheaper side. I don't know of any additional costs associated with the ServiceNow Now Platform, apart from the standard licensing fees."
"In my opinion, it is expensive. However, they do offer favorable licensing for charities, for example."
"The solution is expensive."
"Most of the features are included in the licensing cost. However, if we need extra plugins that are not available at the ServiceNow Hub or store, then we have to pay extra for those."
"I would rate the pricing an eight out of ten, with ten being very expensive solution."
"The product is very expensive."
"Price-wise, I would describe the product's cost to be more than the average, but it compensates for that with the functionalities that it provides."
"The pricing of this solution is done annually and it is very expensive."
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Top Industries

By visitors reading reviews
Government
12%
Financial Services Firm
10%
Computer Software Company
10%
Manufacturing Company
7%
Financial Services Firm
16%
Computer Software Company
9%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle Application Express (APEX)?
Oracle APEX is part of our on-premises solution included in our agreement with Oracle E Business Suite, though I don't know the cost specifics. Power BI is licensed by the user.
What needs improvement with Oracle Application Express (APEX)?
Using AI to analyze data without needing much code would be better. Also, although the interface is easy to change, it could have more features.
What do you like most about ServiceNow Now Platform?
The integration with other tools is pretty good.
What is your experience regarding pricing and costs for ServiceNow Now Platform?
From what I have heard only from our sales team, ServiceNow Now Platform falls within the more expensive tier of a product, but I can't really judge it.
What needs improvement with ServiceNow Now Platform?
The user interface could be modernized and made more attractive for users.
 

Also Known As

Oracle APEX
No data available
 

Overview

 

Sample Customers

Hepart AG, pharmasol, SATLOG, Collège Bois-de-Boulogne
experian, beachbody, health partners
Find out what your peers are saying about Oracle Application Express (APEX) vs. ServiceNow Now Platform and other solutions. Updated: June 2025.
862,452 professionals have used our research since 2012.