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Oracle Application Express (APEX) vs ServiceNow Now Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Application Express ...
Ranking in Rapid Application Development Software
3rd
Ranking in Low-Code Development Platforms
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
60
Ranking in other categories
Development Platforms (2nd)
ServiceNow Now Platform
Ranking in Rapid Application Development Software
14th
Ranking in Low-Code Development Platforms
9th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
48
Ranking in other categories
No-Code Development Platforms (4th)
 

Mindshare comparison

As of October 2025, in the Rapid Application Development Software category, the mindshare of Oracle Application Express (APEX) is 7.5%, down from 8.8% compared to the previous year. The mindshare of ServiceNow Now Platform is 1.9%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software Market Share Distribution
ProductMarket Share (%)
Oracle Application Express (APEX)7.5%
ServiceNow Now Platform1.9%
Other90.6%
Rapid Application Development Software
 

Featured Reviews

Rodrigo-Mesquita - PeerSpot reviewer
Rapid application development empowers big projects in months
The ability to quickly develop applications without needing to code a lot is very valuable. It is very quick to create a page, and one can use AI to speed up software development. It is easy to learn. In my company, we could develop a very big application in a couple of months.
SiddharthZunjarrao - PeerSpot reviewer
Enables us to have significant improvements in operational efficiency
ServiceNow is highly scalable from a customization point of view, allowing for the building of portals, adding and configuring widgets, and designing workflows as preferred. The text-to-code feature is particularly useful for turning natural language instructions into recognizable code on the ServiceNow platform, aiding both implementation teams and customers. The case summarization feature is also great, as it summarizes user comments and agent notes into a resolution code without needing to review the entire activity history.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to quickly develop applications without needing to code a lot is very valuable."
"The database is super easy to use for creating tables."
"This is a good application for quickly creating public applications."
"The product is fast."
"The most valuable features are security, stability, and ease of implementation."
"The most valuable features of Oracle Application Express (APEX) are the ease and speed of development. Instead of engaging a large team of middleware, front-end, and database engineers, we can have professional look at the front end and have the user interface up and running in a matter of days. However, if you want to go far and implement very custom features, it doesn't require a lot of knowledge of front-end development, such as HTML, JavaScript, or other aspects."
"It has a well-designed architecture and is a simple 3rd party application."
"Stability-wise, I rate the solution a ten out of ten."
"It is a stable solution...It is a scalable solution."
"It is a scalable and a stable platform."
"ServiceNow Now Platform is very powerful in terms of data management."
"ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management."
"The solution provides a single platform for multiple systems and software to operate from. We have found the solution to be stable The initial setup and deployment of the solution was very easy. The technical support team are very helpful, we contact them whenever we are unable to fix an issue."
"The tool is generally easy to use, making it a very user-friendly product."
"ServiceNow can document and produce a historical working tool that deals with projects themselves. The user interface is another strong suit."
"The tool helps to automate IT service management processes. It's the market-leading technology. It can provide the company with chatbots and a unique process or workflow orchestration. It can be customized to the customer's specific needs, enabling semi-automatic or full automation processes. It integrates fully with SAP and offers a wide range of advantages for both us and our clients."
 

Cons

"Oracle is more of a database-oriented solution and is not very flexible in app development."
"It has a bit of a strict framework, you have to make all the time adjustments in their JavaScript. Another downside is that it's only available for Oracle databases."
"The format is not recognized by Microsoft Word products."
"The workflow engine should be embedded in the solution."
"The solution could provide more AI functionalities or AI assistance."
"Connecting with Oracle and the relation with Oracle at the database as a procedure needs improvement."
"The solution does not include a default or custom template like other products."
"The grid reports contain a lot of bugs."
"The analytics should be more readily available on the base product."
"The analytics should be more readily available on the base product."
"The integration towards other ERP systems could be improved."
"The UI is not intuitive."
"The Robotic Process Automation features are not mature enough. ServiceNow could work toward that because we can leverage RP only from this platform."
"The UI is very bad and needs to be updated."
"The Playbooks feature is useful for visualizing steps in a process, however, it lacks support for rollbacks in case of complex customer processes."
"The product should be integrated with Power BI."
 

Pricing and Cost Advice

"The product is completely free of cost."
"The solution is free if you are using on Oracle database."
"When buying the data license, APEX is included."
"It is expensive in comparison to other products."
"To my understanding, my organization is using the free version of Oracle Application Express (APEX), but I'm unsure because I haven't checked the pricing or licensing cost for it."
"The solution is free with your Oracle license or database and that is a good value."
"Pricing is expensive, overall on an enterprise system but we consider that it gives corresponding value in the product."
"I believe that the solution's pricing is high."
"I would rate the pricing an eight out of ten, with ten being very expensive solution."
"The product is very expensive."
"Price-wise, I would describe the product's cost to be more than the average, but it compensates for that with the functionalities that it provides."
"It's expensive and if you need some analytical views of your activity, there is an additional cost."
"Most of the features are included in the licensing cost. However, if we need extra plugins that are not available at the ServiceNow Hub or store, then we have to pay extra for those."
"It is expensive only."
"The solution is expensive, and I rate it a ten for pricing."
"People seem to be buying the tool a lot. I think its licensing is okay."
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Top Industries

By visitors reading reviews
Government
12%
Financial Services Firm
9%
Computer Software Company
9%
Comms Service Provider
8%
Financial Services Firm
15%
Government
10%
Computer Software Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise10
Large Enterprise28
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise3
Large Enterprise34
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle Application Express (APEX)?
I consider Oracle Application Express (APEX) to be good value for the money because it has infinite quality for money since it's included in any Oracle database license. It's free once you have the...
What needs improvement with Oracle Application Express (APEX)?
One of the things that could be done to improve Oracle Application Express (APEX) is if Oracle decided to open it up to other databases. It needs to be an enterprise database; therefore, it needs t...
What do you like most about ServiceNow Now Platform?
The integration with other tools is pretty good.
What is your experience regarding pricing and costs for ServiceNow Now Platform?
From what I have heard only from our sales team, ServiceNow Now Platform falls within the more expensive tier of a product, but I can't really judge it.
What needs improvement with ServiceNow Now Platform?
What could be improved in ServiceNow Now Platform is the availability of skill sets. For some reason, we don't get too many people who know this technology easily. Regarding their pricing, I would ...
 

Also Known As

Oracle APEX
No data available
 

Overview

 

Sample Customers

Hepart AG, pharmasol, SATLOG, Collège Bois-de-Boulogne
experian, beachbody, health partners
Find out what your peers are saying about Oracle Application Express (APEX) vs. ServiceNow Now Platform and other solutions. Updated: September 2025.
869,771 professionals have used our research since 2012.