OpsRamp vs PRTG Network Monitor comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

OpsRamp
Ranking in IT Infrastructure Monitoring
17th
Average Rating
7.8
Number of Reviews
10
Ranking in other categories
Event Monitoring (4th), AIOps (6th)
PRTG Network Monitor
Ranking in IT Infrastructure Monitoring
6th
Average Rating
8.2
Number of Reviews
96
Ranking in other categories
Network Monitoring Software (5th), Cloud Monitoring Software (7th)
 

Mindshare comparison

As of June 2024, in the IT Infrastructure Monitoring category, the mindshare of OpsRamp is 2.6%, up from 1.3% compared to the previous year. The mindshare of PRTG Network Monitor is 4.2%, down from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
Unique Categories:
Event Monitoring
12.4%
AIOps
10.1%
Network Monitoring Software
4.5%
Cloud Monitoring Software
9.3%
 

Featured Reviews

AbhisekPattojoshi - PeerSpot reviewer
Jul 13, 2022
Fantastic technical support with great onboarding, configuration and integration
We primarily use it for IT operations management An area of improvement would be application monitoring, but OpsRamp is currently working on improving it. The most valuable feature is artificial intelligence. We have been using this solution for more than ten years. It is a stable solution,…
MC
Oct 10, 2022
A flexible and proactive solution that made our infrastructure more reliable
PRTG Network Monitor is used to monitor internal network infrastructure servers. We use the solution to check to see if our equipment is up or down.  The solution has helped our organization with proactive monitoring. It has made our infrastructure more reliable. PRTG is a very flexible tool. The…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."
"Predictive analysis is a valued feature."
"Most features work fine."
"The technical support is fantastic, and they are fast to respond."
"The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."
"The most valuable feature of OpsRamp is the creation of the dashboards of the infrastructure for the CPU memory and SQL servers. Additionally, URL monitoring through Selenium scripting and the availability dashboard is useful."
"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."
"We find the products seamless integration with Zendesk to be extremely valuable to our business."
"It is easy when it comes to dependencies of devices, so if your router goes down, the three or four switches behind it will automatically be paused so that you don't get multiple alerts."
"It is nice to have one place where all the information is right there in front of us."
"I think net flow is PRTG's most valuable feature because it doesn't cost much for us because the net flow sensor is already included in the PRTG license. We can monitor our traffic in our proxy and router."
"The product is simple and easy to implement."
"PRTG is integrated on Windows."
"It is pretty simple to use, which is always a good thing. It's been very reliable in updating us if any issues crop up."
"The feature I like is that it can easily do a lot of mapping."
"The up-to-date graphs and the history are very good."
 

Cons

"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."
"We would like this solution to be developed into a full CMP tool, so that we are able to use a single product for all of our cloud management needs."
"Automation is currently quite complex and needs to be improved."
"OpsRamp cannot be scaled for big and large company deployments."
"An area of improvement would be application monitoring."
"I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."
"OpsRamp could improve the critical alerts. We have been receiving some false alerts when monitoring. For example, the alert shows the site is down, but when we try to do manual access to the URL, it's accessible."
"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."
"Having a Unix implementation or Unix installation could be an improvement. Right now, it's based just on Windows, and that's a problem for some customers."
"PRTG Network Monitor could improve the price."
"It would be good if there were better graphical interfaces when you have it on multiple monitors... Because we have so many servers, things can get lost in the fog a little bit. Maybe having a better way of showing different geographies, Flash, etc., would help."
"More training videos for installing and configuring this software would have been nice, especially when working with a lot of devices."
"The solution could be better and faster when it comes to performance."
"I would like the ability to monitor Cisco IRS devices."
"PRTG's application monitoring sensor is not strong."
"The operations dashboard is only available in PRTG's enterprise version, but I wish it could be accessed in the standard licensing. It would also be nice if PRTG had templates for dashboard monitoring, software monitoring, etc. It can help me set up a dashboard because now we don't have a template from PRTG, so we need to create one from scratch."
 

Pricing and Cost Advice

"There is an annual licensing fee to use OpsRamp."
"OpsRamp is a cost-effective solution."
"You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."
"I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."
"The price of PRTG is reasonable. PRTG's competitors like SolarWinds and ManageEngine charge more for the same functionality."
"Because we are only on the free version, we have a limited number of sensors. Therefore, we are not monitoring as much as we want to be to obtain historical information."
"The price of PRTG Network Monitor is reasonable."
"The pricing is okay and it is cheaper than some competing products."
"We looked at PRTG and SolarWinds. From a cost side perspective, compared to PRTG, and from what you get back from it, PRTG was sort of a hands down the winner."
"The pricing is reasonable for the features provided."
"We have an unlimited perpetual license, so we just pay support costs and it can scale throughout the organization."
"The price is actually on the cheaper side. If you're going with the unlimited license code, it's very cheap compared to competitors unless you're going for something free, like Zabbix. But you get what you pay for, and it doesn't have the full suite of products or tools like SolarWinds or a ScienceLogic."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
13%
Financial Services Firm
10%
Insurance Company
8%
Educational Organization
47%
Computer Software Company
9%
Government
5%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with OpsRamp?
There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time,...
What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
 

Overview

 

Sample Customers

Epsilon, CloudBrix, GreenPages, NIIT Technologies
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Find out what your peers are saying about OpsRamp vs. PRTG Network Monitor and other solutions. Updated: June 2024.
787,779 professionals have used our research since 2012.