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OpCon vs UiPath Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpCon
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
59
Ranking in other categories
Workload Automation (8th)
UiPath Platform
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
830
Ranking in other categories
Robotic Process Automation (RPA) (1st), Agentic Automation (2nd)
 

Mindshare comparison

OpCon and UiPath Platform aren’t in the same category and serve different purposes. OpCon is designed for Workload Automation and holds a mindshare of 1.7%, down 2.4% compared to last year.
UiPath Platform, on the other hand, focuses on Agentic Automation, holds 47.2% mindshare, down 50.0% since last year.
Workload Automation
Agentic Automation
 

Featured Reviews

Jose Rivera Hernandez - PeerSpot reviewer
Helps automate all kinds of jobs and it's worth the price because it saves a lot of time and money
One problem that I had with them when we got SMA Technologies is that sometimes the jobs fail, but they automatically restart. SMA Technologies automatically gets a notification that the job has failed, and they restart it on their end, so now, we have the job restarting twice. There were times when we came into the office in the morning, and we had two files because the job ran twice. I do not know if the system can prevent a job from running the second time. If a job has run successfully, or it is running, it should not run again.
Amjed Al-Tayyan - PeerSpot reviewer
Automation streamlines onboarding and reduces the load on customer service agents
As the head of the division, I do not use UiPath myself. However, I am the decision-maker, so I review the features. The combination of both full-attended and half-attended automation, where you can automate tasks and still interact when required, is very useful. It provides efficiency by freeing staff from unnecessary tasks, resulting in a balanced workload and more productive use of an employee's time. The tool has a noticeable ROI, and the investment is worth every penny as it reduces tedious tasks and improves scalability. It is very easy to use. During the COVID lockdown, my son who was 11 at the time attended a UiPath and Automation Anywhere training with me. He has already automated his school tasks requiring saving data and uploading some documents to the portal. If a kid can do this, it shows how easy it is.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It seems like it would scale well."
"MAS is by far the best feature, although not a feature of the software specifically. MAS has more knowledge than our employees, so we have been able to develop schedules that are far beyond our own skillset."
"The solution has freed up employees to do more meaningful work as a result of automation. They don't have to sit there and wait for files to download. They don't have to stare at the screen while a process is running. It all runs in the background, doing it for them."
"It allows us to organize everything into a process flow throughout the day for our different tasks that we have to run. So, it keeps everything organized. It is easy to monitor and adjust, if we need to."
"My favorite feature is the dashboard feature, which shows jobs that are running, and completed, any failures, and provides dashboard reporting."
"Manual processing has been automated 99 percent by OpCon. With new processes, we give it at least two weeks manual so we can write down the details of how to do the steps, then we automate it. Within a month, it has been automated, then it's no longer a manual process."
"OpCon has also reduced our data processing times because of the way you can build out workflows. It can run things in sequence. It's not restricted to a linear process, so you can run multiple jobs at once, allowing for multi-threaded jobs."
"It has streamlined operations, specifically with the timing of our processes. We don't have to worry about if things are going to run at a certain time. The automation allows us to say, "Okay, we want this to run at this time, and this to not run until that is done." So, it has really streamlined the accuracy and timeline of when jobs run throughout the day."
"The most valuable features of UiPath are the drag and drop activities."
"The interface is intuitive and very user-friendly."
"UiPath Document Understanding and Task Mining are valuable features."
"The automation and speed of the platform are the most valuable features of UiPath."
"The orchestrator functionality is good."
"UiPath Academy courses are great."
"The fact that you can scale automations without having to pay attention to the infrastructure for doing so is quite critical. The infrastructure could require a lot of maintenance resources and affect costs, so that feature is quite important."
"The most valuable features are the scheduler, queues, and activities."
 

Cons

"The initial setup is very complex, but that's not necessarily something that needs to be improved. I'm told that in the next version they're improving the upgrade process. So that's in the works already."
"I think that they're working on this, but I wish that there was a more centralized area to be able to see what other people are doing... They have a community platform for OpCon users, but I want to see more of where somebody is doing this process in that way. They have a great community platform right now, but I feel that it could be developed."
"There is a learning curve. We had to go to class, learn, and take their training classes, then come back. We got assistance from OpCon as well to convert our processes on the Unisys machine over to the IBM. Now, when we add new products, it's pretty straightforward to write a new process and schedule it, then run it at a set time of day."
"The UI refresh rate is really bad and needs improvement."
"The only downside to OpCon is that its features can be complicated and really must be taught. Most of our users don't have training beyond the free Basic Training that SMA provides, so for fresh eyes, it is kind of difficult to understand some of the language used."
"It would be great if you could create physically separate "clients," as I call them. I wish I could have a production client and a testing client and that they would be separate."
"The learning curve could be shorter. The problem is that it's difficult to simplify a product without taking away functionality. I would love to see OpCon become a little easier to grasp. However, my concern is that making things easier isn't always better for the product. If they can keep the integrity of the product while making it easier to learn, that would be an area of improvement."
"Stability is an area for improvement. There are FTP agents that run on the MCP and they are there so that we can transfer a file from the MCP to the Windows environment or vice versa. Sometimes, and nobody has been able to figure out why, it just goes down, and all of my jobs that need it are hanging or failing... It would be very helpful if they could figure out what in the world is happening with that FTP client that's on the MCP."
"Integrating with tools such as Asana or other service and project management platforms would be a valuable enhancement."
"Definitely, the machine learning engine should be improved so that we can process more invoices and purchase orders in PDF format with ease."
"If you don't change the name of the activity manually then you will lose some information during logging. It would be useful to put a simple incremental ID on each activity, so even if you don't change the activity name, you will know where the process becomes stuck."
"The Academy classes could be improved. There should be a portal for use cases. There should be more business examples."
"The pricing is high and has room for improvement."
"We'd like the upgrades to be a bit easier and more flexible."
"Having a tool that can assess the entire workflow of an automation created by someone would be highly beneficial."
"The machine learning and artificial intelligence components need to be enhanced and become more efficient."
 

Pricing and Cost Advice

"The pricing is reasonable."
"Operating OpCon comes with a cost."
"I believe our cost is about $150,000 annually."
"While the overall cost is reasonable, I'm interested in exploring options for making the managed automation solution, specifically the mass solution, more cost-effective."
"While the base pricing is reasonable, the à la carte options are making the overall cost more complicated and potentially problematic."
"The cost is based on the number of jobs. You pay for what you use. For us, the support cost is between €20,000 and €30,000 per year. It's too expensive."
"It is at a decent price for the work that it does for us."
"Compared to AutoSys and ISE, OpCon was a lot cheaper to put in. AutoSys is hundreds of thousands of dollars to just install it because they don't have an interface into our system. You have to teach them what your system does."
"From a cost perspective, unattended robots are better."
"The price and setup costs need to be supported by a strong business case."
"UiPath is costly compared to Power Automate Desktop, but if you want to do most things, UiPath helps a lot. The more you use it, the cheaper it gets."
"If UiPath really wants to put Attended Robots out to everyone, there will be a cost issue. We have some that we are testing now and what their effect will be. However, these are the robots where the license model needs to change before we go full throttle in that direction."
"Overall, the model is fine except for AI units. It is usage-based, which makes sense if you are processing documents, and you have one unit per page. It is the hosting cost of the models where there are issues, so we are running into potentially designing poor solutions because we are having to say, "If the documents are very similar but different enough, even though you would prefer to use two models, maybe consider not using two because of the hosting costs.""
"Comparatively, UiPath's pricing is higher than other tools."
"One of the downsides to UiPath is the cost of the enterprise version. It is a little bit on the higher side."
"Its price could be better. They should reduce its price. The insights module, process mining, document understanding, and other modules should come as one package because when you buy a module, it usually is not enough for a project, and then you have to buy another module. They might already have bundled these. I have not checked it recently."
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Top Industries

By visitors reading reviews
Computer Software Company
45%
Financial Services Firm
18%
Government
4%
Real Estate/Law Firm
4%
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
9%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about OpCon?
My favorite feature is the dashboard feature, which shows jobs that are running, and completed, any failures, and provides dashboard reporting.
What is your experience regarding pricing and costs for OpCon?
I am the one who signs the contract. In the beginning, when I started working here, it seemed very expensive, but after I learned everything that it does, I found it worth the price. I would recomm...
What needs improvement with OpCon?
One problem that I had with them when we got SMA Technologies is that sometimes the jobs fail, but they automatically restart. SMA Technologies automatically gets a notification that the job has fa...
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packages that you can integrate into your project that is specifically made to work w...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌...
 

Overview

 

Sample Customers

LOHR, Carnival Cruise Lines, Herbalife, Digital Federal Credit Union, Synergent, Frandsen Bank & Trust
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about BMC, Broadcom, Redwood Software and others in Workload Automation. Updated: June 2025.
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