Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2023
 

Categories and Ranking

monday.com
Ranking in CRM
3rd
Ranking in Opportunity Management
2nd
Average Rating
9.4
Number of Reviews
224
Ranking in other categories
Project Portfolio Management (1st), Project Management Software (1st), Marketing Management (3rd)
Pipedrive
Ranking in CRM
15th
Ranking in Opportunity Management
4th
Average Rating
8.2
Number of Reviews
12
Ranking in other categories
Local Government CRM (6th), Sales Force Automation (5th)
 

Mindshare comparison

As of June 2024, in the CRM category, the mindshare of monday.com is 3.2%, down from 4.9% compared to the previous year. The mindshare of Pipedrive is 0.8%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
Unique Categories:
Project Portfolio Management
7.7%
Project Management Software
7.7%
Opportunity Management
3.1%
 

Featured Reviews

Alex Strange - PeerSpot reviewer
Dec 29, 2023
Excellent dashboards, checklists, calendar functionalities
While monday.com has been an invaluable tool for our organization, there are areas where improvements could enhance user experience. Specifically, expanding pulses could be more user-friendly. Currently, users need to click on a small text line to expand pulses, which can be somewhat cumbersome. A more intuitive approach would be to enable users to click on the entire table cell for pulse expansion. This modification would streamline the process, making it more accessible and reducing the risk of oversight. Additionally, it would be beneficial to consider incorporating features that enhance the platform's customization capabilities in the next release. Providing users with more options to tailor their boards, dashboards, and views would contribute to a more personalized and adaptable user experience. This could include advanced formatting options, customizable templates, or the ability to incorporate additional data visualization tools.
Willem Lambrechts - PeerSpot reviewer
May 20, 2024
Offers the ability to create multiple pipelines and the flexibility in filtering and reporting
We do a lot of analytics and reporting ourselves. We don't necessarily use all the features that Pipedrive provides, but it's very helpful at least. It has streamlined our deal-closing process. We use it for everything. When we create a lead, we put it into Pipedrive. That lead can be converted into an opportunity, which we manage through our whole pipeline. This includes having all data related to the opportunity in one place. Once the deal is closed, we use Pipedrive to follow up on the invoices until they are paid. We also manage sales commissions and payments to our salespeople through Pipedrive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am able to add in deadlines and filter by work assigned, in progress, and completed."
"It is nice that you can color code everything."
"Monday.com has provided a centralized and easy-to-use area for my team to store all of our information and collaborate together."
"Monday.com increases the transparency of project management and team management."
"It has helped us to divide work by assigning tasks and forecasting how busy we will be in the future."
"When you have a tool that anybody can use from all devices, it spares some time so that you could do and handle way more things."
"The solution can be customized for individual projects and quite easy to use."
"The solution offers the simplicity of use with no need for 'experts' to build a suitable product for us (like Salesforce does, for example)."
"It is a stable platform."
"The most useful stuff for me is that it's very flexible with all the data structures...Stability-wise, I rate the solution a ten out of ten."
"Pipedrive makes it easy to understand who I'm talking to at a glance. It has all the activities, node features, opportunity interface, deal interface, and time drive deals.The sales process is extremely simple, which saves me time and energy. I can send the document for e-signature and make the most out of my deals. I can automatically send emails and phone calls. You need to do only a little API programming. It offers massive flexibility. You can run an entire enterprise on the platform. The ease of use facilitates huge adoption."
"It's very flexible and we can really fit it into our business model."
"Pipedrive's most valuable feature is reporting and insights. The CRM shows the database and lets the salespeople arrange their daily activities. The insights are essential from a management point of view because it helps the sales staff improve or adjust their whole sales cycle, activities, and quality."
"The most valuable feature is the ability to create timelines and custom fields."
"The biggest and the best feature is the view that you get when you log in. You have a board like Kanban when you log in, and you've got a column on the left and several other columns that move to the right, depending on where you are in a particular deal. If it's a prospect or someone who is just looking, you move it along the process, and it really helps you keep track of where you are."
"The usability of the solution is its valuable feature."
 

Cons

"The iPad version of Monday.com doesn't have the same functionality."
"We need more cross-API integration with creative apps in the Adobe Suite and other communication platforms."
"A part that could be improved is notifications, as we receive quite a lot of them. We struggled to limit the number of emails that we were not part of... If we could mute emails for projects that we are only following but not necessarily working directly on, that would make a huge difference."
"I find that I cannot customize my automation for Slack as much as I need."
"I'm unclear about the notifications feature in that I receive way too many emails."
"Some of the automation is having some technical difficulties."
"The permission settings require workarounds for some use cases."
"Often we receive technical difficulties on the platform and the entire website will be down."
"Reporting capabilities of the solution could be improved."
"The automation process is challenging."
"You must pay more if you need an additional feature."
"The product is expensive."
"The integration possibilities with other systems could be better as well. We use it in connection with Octopus CRM, and there's room for improvement."
"The platform could be even more robust."
"The form builder works even though it has some shortcomings...Also, the forms don't have the ability to avoid or stop people from signing up if they don't have a corporate email."
"In future releases, I would like to have a highly intelligent integration service where you can easily connect PipeDrive with other tools, even if you are not a developer."
 

Pricing and Cost Advice

"The enterprise plan looks expensive because we don't understand the value as monday.com users. The pro level and other packages seem reasonable."
"I am using its free version."
"I am using the tool's free version."
"We tell others it's about $2200 for a ten-person plan and it can be adjusted; it's easy to scale."
"There are features that they're putting in the Enterprise plan that you have to pay for the Enterprise plan to use those features. The Enterprise plan is probably double or triple the Pro plan price, or it may be two and a half times. From a business standpoint, I don't like the fact that I have to pay two and a half times more to use a particular feature."
"The licensing cost is not that high for monday.com. However, if you need an implementer, the cost is high because there aren't so many monday.com professionals."
"The product is not expensive."
"Fees are paid monthly per user."
"As of now, the pricing and value are quite good."
"The solution is affordable."
"Pipedrive is relatively more affordable than other solutions."
"The product is expensive but provides valuable services."
"Pipedrive keeps increasing the prices, which is becoming a bit annoying. It was reasonable when we started, but now they're increasing all the time."
"The price of Pipedrive has been reasonable."
"On a scale of one to ten, where one is a low price, and ten is a high price, two or three. For us, everything is expensive because this is a startup, but for a normal company, it should be peanuts."
"We pay $1000 a month for the tool."
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Top Industries

By visitors reading reviews
Educational Organization
55%
Computer Software Company
6%
Financial Services Firm
5%
Manufacturing Company
4%
Educational Organization
64%
Computer Software Company
7%
Government
4%
Construction Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Do you recommend Monday.com?
Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...
What do you like most about monday.com?
The product's initial setup phase was straightforward.
What needs improvement with monday.com?
Mostly, the sub-items in the organization of the project are areas where improvements are needed. Though it offers full customizability, the table is an area where the product's performance is not ...
What do you like most about Pipedrive?
The most valuable feature is the ability to create timelines and custom fields.
What is your experience regarding pricing and costs for Pipedrive?
You can buy it monthly or yearly. We buy it yearly because it's discounted.
What needs improvement with Pipedrive?
There is room for improvement. First of all, the pricing. They are increasing the prices at a very high rate, which is becoming a bit annoying. It was reasonable when we started, but now they're in...
 

Comparisons

 

Also Known As

DaPulse
PipelineDeals
 

Overview

 

Sample Customers

Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
Samsung, Amazon, SkyScanner, TDW, Vimeo, ReMax, Festo
Find out what your peers are saying about Pipedrive vs. monday.com and other solutions. Updated: June 2024.
787,779 professionals have used our research since 2012.