

Trend Micro Email Security and Microsoft Exchange Online Protection compete in the email security category. Trend Micro has the upper hand in security level and support, while Microsoft EOP excels in integration with Office 365.
Features: Trend Micro offers spam filtering, attachment scanning, and centralized management. It provides robust antivirus, anti-phishing measures, and uses DMARC for security. Microsoft EOP integrates seamlessly with Microsoft services, offering strong anti-phishing, anti-malware, and spam protection, along with advanced features like safe links and attachments.
Room for Improvement: Trend Micro requires better phishing protection, UI navigation, and scalability. Enhancements in AI capabilities and dashboard visibility are also desired. Microsoft EOP needs improvements in handling gray emails, UI intuitiveness, and its pricing model. Users seek more automated features and better endpoint protection integration.
Ease of Deployment and Customer Service: Trend Micro allows flexible deployment with public, on-premises, and hybrid cloud options, praised for its quick technical support. Microsoft EOP focuses on public cloud deployments, easily configuring within Microsoft environments, though users sometimes find its changing interface frustrating.
Pricing and ROI: Trend Micro is considered expensive by small businesses, offering significant ROI through its robust security features, appealing to enterprise-level companies. Microsoft EOP is priced fairly, offering good value with flexible licensing and integration with Microsoft 365, making it a worthwhile investment despite higher costs.
Since Trend Micro launched in the Pakistani market, it has offered a great return on investment with competitive financial costing.
Microsoft offers excellent 24/7 support.
My team is able to get the help they need when necessary.
We have local support here as well, with local Trend Micro engineers that visit the site whenever there is a high escalation case, arriving within hours if there is a geolocation difference, or within five to six hours.
Clients are generally very satisfied with the various types of support available.
The area of support that requires improvement would be the response time.
All of the SaaS modules I've worked with are highly scalable, and I do not face any reliability or availability issues while scaling.
If you purchase credits in bulk, you can use them for any kind of solution.
Once your MX record and all configurations are in place, you don't experience downtime.
Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous.
The user interface of Microsoft Exchange Online Protection (EOP) has room for improvement.
If there is a product that can provide a centralized view Trend Vision One does, it really grabs the customer's interest because customers usually don't have to buy separate EDR, XDR, or SIEM solutions or a console for their SOC analyst or email security team.
I would apply different policies to classify or categorize emails such as spam or not spam and inspect the content of the email and attachments to check for viruses or malware.
The company also needs to work on pricing because it is quite costly compared to other products.
The pricing is reasonable.
Microsoft Exchange is more expensive compared to other services like Gmail.
I find the price of Microsoft Exchange Online Protection (EOP) to be fairly reasonable, and I have no problems with it.
Prices range from 11 to 12 dollars for licenses and can fluctuate up and down.
A great benefit is that if you buy a license for 100 servers and 100 mailboxes, and if your mailboxes increase to 120 while your servers decrease to 80, you can reallocate credits from unused email security to your mailboxes.
The Trend Micro pricing is correct and humble.
We've benefited from the anti-phishing features of Microsoft Exchange Online Protection (EOP), as it has been quite accurate and has eliminated most of our phishing emails, making it really impressive.
The security features provided by Microsoft are robust.
It offers more features and better security, making it the best option for corporate environments.
It does provide me with centralized visibility and management across protection layers. It can integrate all of the separate EDR, XDR, or SIEM solutions, and if you have cloud security applications, all can be integrated and viewed in a single console.
The product is quite strong, and that is one reason most clients are replacing their existing email security solutions with it.
Trend Vision One has helped to reduce my time to detect and respond to threats.
| Product | Market Share (%) |
|---|---|
| Microsoft Exchange Online Protection (EOP) | 4.4% |
| Trend Micro Email Security | 1.9% |
| Other | 93.7% |

| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 7 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 6 |
| Large Enterprise | 7 |
Microsoft Exchange Online Protection (EOP) is a comprehensive email filtering and security service designed to protect organizations from spam, malware, and other email-based threats. It provides advanced threat protection, anti-malware and anti-spam filtering, and data loss prevention capabilities.
With EOP, organizations can ensure the security and integrity of their email communications. It uses multiple layers of filtering and scanning to detect and block malicious content, including phishing attempts, viruses, and ransomware. EOP also leverages machine learning and artificial intelligence to continuously improve its threat detection capabilities.
In addition to its robust security features, EOP offers advanced anti-spam filtering to reduce unwanted and unsolicited emails. It uses a combination of reputation-based filtering, content filtering, and sender authentication techniques to identify and block spam messages.
EOP also includes data loss prevention (DLP) capabilities to prevent sensitive information from being leaked or shared inappropriately. It allows organizations to define policies to detect and prevent the transmission of sensitive data, such as credit card numbers or social security numbers, via email.
Furthermore, EOP integrates seamlessly with Microsoft Exchange Online and other Office 365 services, providing a unified and integrated email security solution. It can be easily managed through the Exchange admin center, allowing administrators to configure and monitor security settings, review reports, and manage quarantined emails.
Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks.
This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email.
Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports.
With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.
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