Microsoft Exchange Online Protection (EOP) vs Trend Micro Email Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 6, 2023
 

Categories and Ranking

Microsoft Defender for Offi...
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Ranking in Email Security
1st
Average Rating
8.4
Number of Reviews
43
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (9th)
Microsoft Exchange Online P...
Ranking in Email Security
3rd
Average Rating
8.2
Number of Reviews
34
Ranking in other categories
Anti-Malware Tools (11th)
Trend Micro Email Security
Ranking in Email Security
8th
Average Rating
8.0
Number of Reviews
24
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2024, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 13.1%, down from 20.0% compared to the previous year. The mindshare of Microsoft Exchange Online Protection (EOP) is 7.3%, down from 13.1% compared to the previous year. The mindshare of Trend Micro Email Security is 3.4%, down from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
Unique Categories:
Advanced Threat Protection (ATP)
12.3%
Microsoft Security Suite
1.5%
Anti-Malware Tools
5.6%
No other categories found
 

Featured Reviews

AR
May 28, 2024
It can integrate with third-party tools, improves compliance, and helps prevent advanced attacks
While Microsoft Defender for Office 365 integrates with third-party solutions, our organization prioritizes Microsoft technologies for security. We only integrate external tools with explicit management approval. This focus extends to data backup. Even though Office 365 is a cloud service, we recently purchased Barracuda, a tool that seamlessly integrates with Office 365 for data backup. Prior to my arrival, our organization lacked a dedicated Office 365/Microsoft 365 security specialist, with IT admins relying on web searches for configuration. Upon identifying vulnerabilities, I implemented Microsoft Defender and other security measures. Our compliance score, which was around 30 percent a year and a half ago, now consistently ranges from 75 to 85 percent, thanks in large part to Microsoft Defender for Office 365. Microsoft Defender for Office 365 helps prevent advanced attacks like business email compromise by stopping lateral movement within the network. It also includes data loss prevention features, where our custom policies have helped block malicious emails, ransomware, and spam before they ever reach our servers. While not perfect, Microsoft Defender has significantly improved our email security, offering around 80 to 90 percent effectiveness, which we're quite happy with. Microsoft Defender for Office 365 has significantly improved our security team's efficiency. The comprehensive security analytics dashboard provides insightful information on threats, including the number of phishing attempts and attacks on our servers. This data can be easily exported for clear reporting to management. Overall, Microsoft Defender for Office 365 saves us time and simplifies security analysis presentations.
Luis Bastida - PeerSpot reviewer
Apr 3, 2023
Excellent support, good functionality, and useful protection against online threats
I primarily use the solution for online protection. It protects us from malware and spam, among other threats. I can employ my own policies, for example, attached files and email, and I can apply security to them and analyze threats that may come in. I put together the best configurations to help…
Bruno Obata - PeerSpot reviewer
May 14, 2024
Provides effective filtering for spam, phishing, and suspicious emails
Our main use case for Trend Micro Email Security is to filter out spam, phishing, and suspicious emails before they reach my inbox. It adds an extra layer of protection to block harmful content and protect me. Additionally, it includes image security features, such as blacklisting and whitelisting…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"Defender helps us prioritize threats across our organization."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities. Additionally, the solution is easy to use."
"In general, my company is happy with Microsoft support...My company hasn't faced any stability issues with the solution."
"Online Protection's most valuable feature is its admin interface."
"It has a really nice web-based administration console."
"It provides security to both on-premises and Azure infrastructures."
"The pre-set policies and configuration analyzer are the most valuable features."
"The product's most valuable feature is third-party integrations."
"It's all running in the backend, so it doesn't affect the app functionality."
"Trend Micro Email Security is a robust solution with quick performance. It works autonomously without the need for an administrator."
"I find the anti-phishing and anti-spam features most valuable because they reduce false positives and enhance security."
"The most valuable features of the solution are spam protection and email continuity."
"The technical support is good."
"The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great."
"The initial setup is not overly complex."
"The most valuable feature of Trend Micro Email Security is the security level it provides. The solution is efficient."
"Trend Micro Email Security’s most valuable feature is spam filtering."
 

Cons

"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"The phishing and spam filters could use some improvement."
"There's room for improvement regarding the time frame for retrieving emails."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"The product must provide better malware detection."
"The XDR dashboard has room for improvement."
"The company should focus on adding threats that the solution is currently unable to detect."
"We would like the solution to have more in-built intelligence in the way that it reviews potential security risks, rather than our team constantly having to update the policies."
"Performance and speed should continue to be improved."
"The tool is not 100% stable."
"The licensing can be on the expensive side, especially in the cloud space."
"Microsoft has some training portals, but more could be developed."
"Some features, like encryption, are not available."
"Online Protection has an issue in that it doesn't provide an option to stop impersonation."
"The solution needs to improve its backup."
"The only negative thing about Trend Micro Email Security is its price. It could be less expensive."
"The tool's dashboard is old."
"The enterprise security feature needs improvement."
"They need to adjust the spam filtering and make it stronger."
"Sometimes malicious email gets past the email gateway."
"The initial setup was straightforward. This is a virtual appliance, it takes a short time to deploy the solution. However, it is not difficult if you understand the technology. You must have good knowledge of the email security area to set up the product correctly. There are many features in this solution and a high risk of having mistakes with the configuration."
"There is a lot of room for improvement towards the phishing kind of email filtering, with the different hijacking attacks, and with the kind of password attacks which these phisher attackers do."
"There is room for improvement in threat detection, especially for advanced attacks and business email compromise."
 

Pricing and Cost Advice

"Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
"I was working in the government and it was too expensive for us to use our Microsoft products."
"It is much more expensive than using another solution because we have had to include some options and upgrade our license."
"For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
"From the pricing point of view, like any other product in the market, there is scope for negotiation."
"The pricing has become expensive."
"The product is very expensive."
"The license is expensive because the cost is based on the number of users."
"It's a high price."
"Online Protection is fairly expensive."
"Apart from the license fee for the solution, there are no additional costs."
"Microsoft Exchange Online Protection's pricing is a little bit more because its price has recently increased."
"The solution should reduce the cost."
"The pricing of the solution is reasonable."
"It is a low-price solution."
"Microsoft Exchange Online Protection is a good solution at an affordable price. It is a good investment."
"It's a VPN solution. Trend Micro is reasonably priced."
"The tool must improve its pricing."
"The price of Trend Micro Email Security is more than Sophos' similar solution."
"The price of Trend Micro Email Security is annual. There are no additional fees."
"The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."
"Trend Micro Email Security's pricing is reasonable."
"I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."
"Trend Micro Email Security is not an expensive solution."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
8%
Manufacturing Company
7%
Government
7%
Computer Software Company
16%
Government
8%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
19%
Comms Service Provider
9%
Financial Services Firm
9%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What needs improvement with Microsoft Defender for Office 365?
The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
We face challenges with reporting features and the lack of a proper dashboard in Microsoft's portal. There's no graph...
What is your primary use case for Microsoft Exchange Online Protection?
The main use case is to block suspicious links in emails. However, some functionalities like SIPP attachment are not ...
What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration ...
What needs improvement with Trend Micro Email Security?
The solution's configuration policy should be easier.
 

Also Known As

MS Defender for Office 365
Microsoft EOP, MS Exchange Online Protection
No data available
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
Information Not Available
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Find out what your peers are saying about Microsoft Exchange Online Protection (EOP) vs. Trend Micro Email Security and other solutions. Updated: May 2024.
787,779 professionals have used our research since 2012.