LogicMonitor vs SolarWinds Server and Application Monitor comparison

LogicMonitor

Read 26 LogicMonitor reviews

5,645 Views
3,148 Comparison Views

100% willing to recommend

SolarWinds Server and Appli...

Read 38 SolarWinds Server and Application Monitor reviews

1,639 Views
1,054 Comparison Views

87% willing to recommend

LogicMonitor

SolarWinds Server and Appli...

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Executive Summary

We performed a comparison between LogicMonitor and SolarWinds Server and Application Monitor based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring.

To learn more, read our detailed IT Infrastructure Monitoring Report (Updated: May 2024).

Buyer's Guide

IT Infrastructure Monitoring

May 2024

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Helped 787,779 peers since 2012

Categories and Ranking

LogicMonitor

Average Rating

9.0

Number of Reviews

Ranking in other categories

Network Monitoring Software (15th), IT Infrastructure Monitoring (13th), Container Monitoring (5th), Cloud Monitoring Software (13th), AIOps (7th)

SolarWinds Server and Appli...

Average Rating

8.0

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (17th), Server Monitoring (11th), Active Directory Management (8th)

Mindshare comparison

As of June 2024, in the IT Infrastructure Monitoring category, the mindshare of LogicMonitor is 2.4%, down from 2.8% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 1.0%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Unique Categories:

Network Monitoring Software

2.2%

Container Monitoring

2.5%

Application Performance Monitoring (APM) and Observability

2.2%

Server Monitoring

3.6%

Featured Reviews

Vinil Vijayan

Senior Architect at a tech services company with 1,001-5,000 employees

Jan 12, 2023

Reliable with good monitoring features and excellent support

It is a complete infrastructure monitoring tool. It can be used to monitor your network devices, your servers, et cetera. It is a good tool, actually We didn't have a monitoring tool previously, so we monitored via independent components. Once we implemented LogicMonitor, we gained a centralized…

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it_user631218

Subject Matter Expert at a tech company with 10,001+ employees

Apr 27, 2017

We use this product for base and application monitoring.

I always thought we should be able to perform all admin activities using the web portal. Over a period of time, SolarWinds has achieved this. Most of the admin activities can be performed using SolarWinds web portal (such as advanced alerting, web reports, custom attribute editor, report schedulers, etc., which in the past were hosted on the SolarWinds server). I also thought SolarWinds doesn't provide a service navigator map that would drill down from application layer to node level, with PerfStack in place. Most of these things have been addressed. PerfStack can be made more effective. I am sure SolarWinds already has a plan for the same in coming versions.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of LogicMonitor is the infrastructure monitoring capability."

"The dashboarding is very useful. Being able to create custom data sources is one of its biggest features which allows quick time to market with new features. If one of our vendors changes their data format or metrics that we should be monitoring, then we can quickly adjust to any changes in the environment in order to get a great user experience for our customers."

"We have very fine-tuned alerting that lets us know when there are issues by identifying where exactly that issue is, so we can troubleshoot and resolve them quickly. This is hopefully before the customer even notices. Then, it gives us some insight into potential issues coming down the road through our environmental health dashboards."

"It is easy to set up and monitor an entire facility. This is crucial because we have around 80 facilities that require monitoring. LifePoint is a hub-and-spoke environment, so it is essential to understand all of the WAN interfaces."

"The breadth of its ability to monitor all our environments, putting it in one place, has been helpful. This way, we don't have to manage multiple tools and try to juggle multiple balls to keep our environment monitored. It presents a clear picture to us of what is going on."

"The dashboards are the big seller for us. When our customers can see those graphs and are able to interact with the data, that is valuable. They can easily adjust time ranges and the graphs display the data fast. We've used other tools in the past, where you'd say, "Hey, I want the last three months of data on a graph," and it would just sit there and crunch for five minutes before you'd actually see the data. With LogicMonitor, the fast reliability of those dashboards is huge."

"LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These warnings allow us to correlate data and identify areas where we should take action, even if the issues aren't critical."

"The initial setup is very simple."

More LogicMonitor pros

"The features like trends, capacity planning, recommendations, and diagnostics are the main items I focus on for added value."

"AppInsight for SQL: Enables us to see the relevant error log entries on the same page as performance parameters."

"The more valuable feature of this solution is the Exchange feature."

"The most valuable feature is the Access Rights Manager."

"Identifying the problem statement is easy."

"The solution has good alerts. Notifications are sent via email to technicians. You can filter the kinds of alerts you want to receive as well. It's excellent."

"SSL Certificate Monitoring and Expiry Alerting"

"The solution is end-to-end from the network and the application to the processes. Everything about the enterprise infrastructure is being covered by the solution. It's easy to use and easy to navigate and one of the leaders among monitoring solutions."

More SolarWinds Server and Application Monitor pros

Cons

"I'd like to see more automation in the tool, especially around remediation."

"We are working with LogicMonitor to get flexibility to see the absolute running numbers, rather than doing an average. They can keep the average for customers who want it, but there should be a way to at least show the real numbers, which are coming every second on the screen."

"LogicMonitor's reporting capabilities definitely could use an improvement. We have made do with the dashboarding and done what we can to make that work for our customers. However, there are definitely customers who would like a PDF or some kind of report along those lines, where we have been utilizing other tools to provide them. The out-of-the-box LogicMonitor reporting is the only thing that we have been less than impressed with."

"There is a lack of automation, especially in terms of remediating problems. The problem is seen and identified, but there is a need and a gap where LogicMonitor can help us automate the remediation of the problem."

"We would like to see more functionality around mapping of topologies, in terms of networks. An improvement that we would like to see is added functionality to get more detail out of mapping. For example, if the LogicMonitor Collector identifies a connection between two network endpoints, it would be great to actually see which ports are connecting the two endpoints together. That functionality is something we greatly desire. It would actually make our documentation more dynamic in the sense that we wouldn't need to manually document. If this is something that the platform could provide, then this would be a great asset."

"LogicMonitor should improve its logging features. It can become expensive and should be cost-effective. It would be great to see prebuilt templates for alerting methods in LogicMonitor that are similar to the prebuilt dashboards. Currently, users have to build their alerting configurations."

"The only functional area I can think of that has room for improvement would be the dashboards. They could use a refresh. It would be nice if there were more widgets and more types of widgets."

"It needs better access for customizing and adding monitoring from the repository. That would be helpful. It seems like you have to search through the forums to figure out what specific pieces you need to get in for specific monitoring, if it's a nonstandard piece of equipment or process. You have to hunt and find certain elements to get them in place. If they could make it a bit easier rather having to find the right six-digit code to put in so it implements, that would be helpful."

More LogicMonitor cons

"PerfStack can be made more effective. I am sure SolarWinds already has a plan for the same in coming versions."

"When you implement SolarWinds on a larger scale my customers complain about the speed."

"It needs time-based functions for monitoring. Some things need to be polled on a specific schedule or only during a specific window."

"The major concern in the product revolves around application performance monitoring since end-to-end application monitoring is not possible with the tool."

"It lacks a user experience for measuring things like the end-to-end time for which a user waits for a specific response in the system. In the application layer, it has some very basic stuff. You have to build your own with manuscripts and things like that."

"Support for the IBM Mainframe is needed."

"They should incorporate more artificial intelligence. There should also be more predictive features."

"It would be helpful if the solution could integrate more with the security compliances, like this IDSS, etc."

More SolarWinds Server and Application Monitor cons

Pricing and Cost Advice

"The solution is not expensive."

"As a managed services provider, the licensing model that LogicMonitor provides us is excellent. We are able to scale up and scale down as needed. The pricing is reasonable for the amount of features and support that they provide."

"We've had customers who have reduced their costs by not having multiple platforms for monitoring. That said, especially with super-large environments, the cost model for LogicMonitor is the one area where we run into issues."

"The license is annual, and I'm not fully aware of what it costs. We have a through-cycle that we go through, and they've been generous with us going above our limit. They're not strict on it. At the end of the year, they got us to renew. We always add some cushion for what we expect. Also, if you need custom monitoring or design work, you can pay them for consulting services."

"As a managed service provider, we have the highest level of licensing that they offer, so we don't have any extra fees. I believe there are some add-ons for some of the lower tiers of LogicMonitor service, but that's not something that we use with our agreement."

"The tool's pricing falls into the middle range."

"We have definitely seen ROI with LogicMonitor. We used to provide 24/7 IT support for our users. We have since been able to change to operating just within normal business hours for IT support, and LogicMonitor was a large part of being able to accomplish that."

"I know we are saving at least several hundred thousand dollars in that we're not buying Cisco Prime."

More LogicMonitor pricing and cost advice

"Pricing is inexpensive, starting at 2440 euros. For that, you get the ability to monitor a couple of nodes and one year of maintenance and support."

"When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."

"The solution's price is reasonable. Though it's on the higher side, the tool is worth the money."

"The licenses start from USD 3000.00 and go up to USD 20,000.00 for the year. It's a perpetual license. Nothing is free in SolarWinds, anything that you need is an additional cost."

"Nagios XI, WhatsUpGold, Uptime Software, PRTG, Manage Engine, and SpiceWorks are the other tools that have lower pricing and licensing costs. However, they can't compete with SolarWinds when it comes to the features and functionality that SolarWinds can provide."

"The price is too high."

"The solution is overpriced in terms of application management."

"I think SolarWinds' pricing is very decent compared to other competitors in the market."

More SolarWinds Server and Application Monitor pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.

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787,779 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

23%

Financial Services Firm

10%

Manufacturing Company

Healthcare Company

Educational Organization

41%

Computer Software Company

10%

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

What do you like most about LogicMonitor?

LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...

See all answers

What is your experience regarding pricing and costs for LogicMonitor?

The solution is not expensive.

See all answers

What do you like most about SolarWinds Server and Application Monitor?

Identifying the problem statement is easy.

See all answers

What is your experience regarding pricing and costs for SolarWinds Server and Application Monitor?

The price is too high. The tool is overpriced. We don't need all the features. The product must minimize the features and reduce the price. It all comes down to pricing. The customers find it prett...

See all answers

What needs improvement with SolarWinds Server and Application Monitor?

The biggest pain point is root cause analysis. It is difficult to analyze, assess, and warn my IT department about what will happen in the next five hours. It is also difficult to use AIOps to redu...

See all answers

Comparisons

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Compared 9% of the time

SolarWinds NPM vs LogicMonitor

Compared 8% of the time

Zabbix vs LogicMonitor

Compared 8% of the time

OpsRamp vs LogicMonitor

Compared 5% of the time

SCOM vs LogicMonitor

Compared 5% of the time

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Azure Monitor vs SolarWinds Server and Application Monitor

Compared 18% of the time

Dynatrace vs SolarWinds Server and Application Monitor

Compared 17% of the time

AppDynamics vs SolarWinds Server and Application Monitor

Compared 14% of the time

Prometheus vs SolarWinds Server and Application Monitor

Compared 6% of the time

Nagios XI vs SolarWinds Server and Application Monitor

Compared 4% of the time

More SolarWinds Server and Application Monitor Competitors

Product Reports

Buyer's Guide

LogicMonitor

June 2024

Download LogicMonitor product report

Buyer's Guide

SolarWinds Server and Application Monitor

May 2024

SolarWinds Server and Application Monitor report

Download SolarWinds Server and Application Monitor product report

Also Known As

No data available

SolarWinds SAM

Learn More

LogicMonitor

SolarWinds

Overview

LogicMonitor, a unified observability platform, brings together comprehensive monitoring capabilities and enables observability across data centers, public/private clouds, and applications. LogicMonitor provides correlation, context, and clarity to understand the business impact and causes of complex IT incidents.

LogicMonitor is a SaaS-based unified observability platform that enables today’s digital enterprises to adopt a cloud-ready operating model for effectively meeting key business demands. The solution provides clarity across hybrid enterprise IT, and brings diverse IT and development teams together to solve complex problems. In addition, it enables IT to innovate faster while improving operations efficiency to the critical IT services they deliver.

LogicMonitor unifies IT teams around a single platform that allows for the collection, analysis, contextualization, and exploration of observable data in hybrid settings.

LogicMonitor Features

LogicMonitor has many valuable key features. Some of the most useful ones include:

A single source of truth for data onboarding, management, and exploration across infrastructure, apps, and IT stacks.

A robust ecosystem of community-supported LM modules to accelerate onboarding.

Provides an intuitive interface with dashboarding, reporting, and data exploration to regularly and effectively monitor and troubleshoot.

AIOps capabilities enable anomaly detection, early warning detection, and rapid root cause analysis for services, applications, and infrastructure.

Monitors across networks, systems, storage, and other IT infrastructure.

OpenTelemetry-based application microservices with business context and vendor independence.

Logging to aid infrastructure monitoring, anomaly identification, and troubleshooting.

LogicMonitor Benefits

There are many benefits to implementing LogicMonitor. Some of the biggest advantages the solution offers include:

Instantly resolve issues across DevOps and ITops teams with a single source of truth. Anticipate and discover problems early, eliminate dead ends in troubleshooting, and deploy more frequently with the confidence that hybrid IT is under control.
By evaluating IT data in real time for anomaly detection, you can gain predictive insights. Identify potential flaws by analyzing billions of metrics and data points from hundreds of IT devices and resources.
Consolidate monitoring across IT infrastructure and apps to save money and reduce risk. By replacing several point products, you can save money on licensing and maintenance.
Consolidate enterprise-scale and innovative capabilities into a single platform.
To enhance productivity, the solution offers complete visibility across the technological stack with insights, context, and correlation.

Reviews from Real Users

LogicMonitor stands out among its competitors for a number of reasons. Two major ones are its robust root cause analysis and its event correlation tool. PeerSpot users take note of the advantages of these features in their reviews:

Valentine C., Technical Service Delivery Manager at Sparx Solutions, writes of the solution, “As a support resource, I don't need to use multiple platforms to connect to a device to further investigate the issue. It is all consolidated. From that perspective, it saves time because a resource now only needs to use one platform.” He adds, “I will rate it as a solid nine out of 10.”

Robert V., Teamlead at i-LEVEL ICT Solutions, notes, “One thing that's very valuable for us is the technical knowledge of the people who work with LogicMonitor. We looked at several products before we decided to use LogicMonitor, and one of the key decision-making points was the knowledge of the things that they put in the product. It provides real intelligence regarding the numbers that you see on the product, which makes it easy for us technical people to troubleshoot.”

SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

Sample Customers

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens

Andr. L. Riis AS, NetSuite

Buyer's Guide

IT Infrastructure Monitoring

May 2024

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