HubSpot Marketing Hub vs Pardot comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

HubSpot Marketing Hub
Ranking in Marketing Automation
2nd
Average Rating
8.2
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Pardot
Ranking in Marketing Automation
6th
Average Rating
7.8
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2024, in the Marketing Automation category, the mindshare of HubSpot Marketing Hub is 11.8%, down from 13.7% compared to the previous year. The mindshare of Pardot is 2.4%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Marketing Automation
Unique Categories:
No other categories found
No other categories found
 

Featured Reviews

Onkemetse Molale - PeerSpot reviewer
Oct 24, 2023
A comprehensive suite of marketing tools allowing organizations to streamline email marketing, automate workflows, and gain valuable insights to optimize their strategies
Regarding SutterPack, we primarily use it for email marketing. We've integrated it with our website to gather insights about the traffic we receive, which allows us to monitor and analyze the website traffic as part of our marketing efforts It has streamlined our relationship management by…
RakeshKumar18 - PeerSpot reviewer
Apr 29, 2024
Good for basic email sending program but lacks in documentation
When it comes to integration with third-party tools, Pardot's APIs are not that robust. And when it comes to bringing the CMS content, that is also an area where they have to work hard. The templates are good, but I think there's a lot of scope of improvement in that area. And when it comes to landing pages, there are some gaps. Like marketing is weaker. If I compare it with other tools in the market, like HubSpot, in terms of marketing, but yet for a small and midsized company that does not go much deeper into the marketing side, Pardot is fine.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Their blog platform and form capabilities are very easy to use and integrate within our web site."
"We are now able to manage and measure content (blogs, CTAs, and landing pages)."
"Very user-friendly."
"The biggest reason why I like this solution is the fact that it has so much functionality. It's all contained in one product, so you don't have to use multiple products."
"If we are having any difficulties, I can easily reach out to support executives and have a resolution. I am not sure if we paid for the technical support."
"HubSpot is a very helpful solution."
"With 18 companies to manage, manual handling would be impractical. HubSpot's automation facilitates pre-scheduling, greatly enhancing our efficiency."
"HubSpot Marketing Hub has kept me updated with alerts."
"Pardot directly integrates with CRM, specifically Salesforce, which has an excellent R&D team."
"For me, the best thing is the Custom Redirect. That's one key thing I like because using that particular Custom Redirect, I can track a link wherever I'm sharing it. I can track how and when people are accessing it."
"It's easy to create email templates and landing pages."
"The tracking and automation of outbound messaging is the solution's most valuable aspect."
"The most valuable feature is the customization of the solution."
"Pardot's most valuable feature is its B2B marketing capabilities."
"I have not had any issues with the product's stability. Stability-wise, I rate the solution a ten out of ten."
"It has made email marketing quicker and easier."
 

Cons

"They should integrate a bot, as it would be easier to get the status to the management team without logging into the CRM to get all the required details."
"HubSpot is mainly for enterprise clients and there is a lot of competition. There are better solutions, such as Eloqua and Marketo. This solution needs to improve the analytics for social media monitoring to a level that it can compete with other solutions available in the market. There are some limitations with the features compared to other solutions."
"The product is not cheap."
"Years ago, these tools used to allow you to see the exact location of people that were clicking on things. I guess they quit doing it for privacy reasons, but that was very helpful information and I miss seeing it in those reports. I thought that this tool could do it when we left Act-On to go to HubSpot, but when we moved over they stopped doing it."
"Some customized reachouts might need additional levers or add-ons, especially when automating at scale for specific buying personas. That's when you might need some additional help, in my opinion."
"There are some issues with HubSpot Marketing Hub with receiving notifications. It was too difficult to understand, and it requires a lot of effort. Configuration could be simplified."
"HubSpot Marketing Hub’s user interface could be more accessible for a regular user to understand."
"They're not the cheapest."
"Lacks sufficient free custom fields."
"Pardot needs many improvements in terms of email design and design studio functionalities."
"Pardot must be synced with Salesforce."
"Needs to improve list building."
"The solution lacks integration with Instagram, which is our top problem with the product."
"The user interface could be made more intuitive and user-friendly."
"​Technical support has been quick and helpful every time."
"When we compare it to other automation tools, in Pardot, I'm not able to see any drag-and-drop options. We have to work on an HTML template itself."
 

Pricing and Cost Advice

"HubSpot Marketing Hub is less expensive than one of its competitors."
"We are on an annual license for this solution. There have many different versions to meet the needs of their customers, such as professional enterprise and basic versions. They charge for the particular feature or components which are available in the license you have."
"The licensing costs are around $4,800 per month. Initially, there's an onboarding fee of around $10,000 or $5,000, but after that, it's just the licensing fee."
"At present, the pricing seems reasonable, but with our plans to scale, I anticipate that it could become a bit steep."
"The platform itself will typically cost anywhere from $50,000 to $80,000 per year."
"HubSpot Marketing Hub provided me with the startup package with 90% off, but it's still hundreds of dollars a month instead of thousands of dollars a month. There is an additional cost for training and onboarding which is hundreds of dollars. It is expensive and should be reduced."
"HubSpot Marketing Hub's pricing is reasonable. It is about 800-900 dollars a month. It may be pricey for smaller clients, but for the bigger ones, it's only a small part of their monthly revenue."
"The solution is cheaper than its competitors."
"In terms of pricing, Pardot is cheaper than Marketing Cloud."
"The price of this solution is expensive. However, you are going to receive good value for money. They could improve by reducing the price."
"​Make sure you do not pay for features that you may not need​."
"We pay about $4000 a month."
"It is a competitively priced product, considering what it provides."
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Top Industries

By visitors reading reviews
Educational Organization
73%
Computer Software Company
5%
Real Estate/Law Firm
2%
Retailer
2%
Educational Organization
64%
Computer Software Company
8%
Financial Services Firm
5%
Manufacturing Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HubSpot Marketing Hub?
I find HubSpot Marketing Hub's user interface very intuitive and easy to navigate, which is something I really appreciate.
What needs improvement with HubSpot Marketing Hub?
HubSpot’s scoring is not good. The email template can be made a little better.
What is your primary use case for HubSpot Marketing Hub?
HubSpot Marketing Hub is a marketing automation tool. We use the solution for workflows, landing pages, forms, build-out, emails, and scoring.
What do you like most about Pardot?
I have not had any issues with the product's stability. Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for Pardot?
It is a competitively priced product, considering what it provides. Pardot can easily integrated with Salesforce since the data syncs in a fairly easy manner without any issues. Most of the compani...
What needs improvement with Pardot?
Pardot needs many improvements in terms of email design and design studio functionalities. It lacks a robust design studio, limiting our ability to perform various design activities efficiently. Yo...
 

Overview

 

Sample Customers

Emyth, CRS, ClearPivot, Stitch Live, SoldOut, Waterfall, SnapEngage, Duo
Arketi Group
Find out what your peers are saying about HubSpot Marketing Hub vs. Pardot and other solutions. Updated: June 2024.
787,817 professionals have used our research since 2012.