Fortra's JAMS vs OpCon comparison

Fortra's JAMS

Read 27 Fortra's JAMS reviews

2,139 Views
662 Comparison Views

100% willing to recommend

OpCon

Read 56 OpCon reviews

2,411 Views
927 Comparison Views

96% willing to recommend

Fortra's JAMS

OpCon

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 12, 2023

We performed a comparison between Fortra's JAMS and OpCon based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

Features: Fortra's JAMS is highly regarded for its effective job dependency tracking, visual representation of dependencies, warning and notification system, management of intricate scheduling needs, and comprehensive logging functionality. OpCon is praised for its adaptability, integration capabilities, self-service functionality, and automation capabilities.

Fortra's JAMS client interface lacks intuitiveness and options retrieval, while OpCon's web-based interface, Solution Manager, lacks functionality. Fortra's JAMS would benefit from a comprehensive training resource, whereas OpCon needs better documentation for upgrading.

Service and Support: Fortra's JAMS customer service receives high praise for being responsive, knowledgeable, and helpful. Customers appreciate the promptness of their responses and the availability of documentation and training resources. OpCon's customer service is also well-regarded, with customers praising the technical support team's ability to provide timely solutions and prevent disruptions. However, there have been occasional delays in issue resolution.

Ease of Deployment: Users find the initial setup for Fortra's JAMS to be simple and clear. The setup process for OpCon can be intricate and necessitates close collaboration with SMA consultants to achieve success.

Pricing: The cost of setting up Fortra's JAMS product is not specified, while OpCon is recognized as a pricey and intricate solution that demands a learning curve.

ROI: Fortra's JAMS saves time, boosts productivity, and is cost-effective. OpCon also delivers a high ROI by automating tasks, reducing the need for additional staff, and saving man-hours. OpCon also delivers a high ROI by automating tasks, reducing the need for additional staff, and saving man-hours.

Comparison Results: Fortra's JAMS receives positive user feedback compared to OpCon. Users appreciate JAMS for its simple setup, ability to handle job dependencies, automation capabilities, support and interactive agents, code-driven automation, flexible scheduling, and detailed logging for troubleshooting. JAMS is also seen as a valuable investment with a good return and earns high ratings for its responsive and knowledgeable customer service.

To learn more, read our detailed Fortra's JAMS vs. OpCon Report (Updated: May 2024).

Buyer's Guide

Fortra's JAMS vs. OpCon

May 2024

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Categories and Ranking

Fortra's JAMS

Ranking in Workload Automation

5th

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

OpCon

Ranking in Workload Automation

9th

Average Rating

9.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Market share comparison

As of June 2024, in the Workload Automation category, the market share of Fortra's JAMS is 1.6% and it decreased by 9.5% compared to the previous year. The market share of OpCon is 2.0% and it decreased by 46.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Workload Automation

Unique Categories:

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Featured Reviews

Alejandro Parro Jr.

Presales Engineer at Bridgeway Communication System, Inc.

Feb 26, 2024

The logs are helpful, and the verbose option provides lots of information about the issue

I didn't know about JAMS because I don't have a person with any challenges with the purchase administration. The feature or the user interface is user-friendly because of the readable icons or very descriptive icons. Although I'm a beginner user of JAMS, I did not have any issues using it. Whenever we propose JAMS to one of our clients, we always highlight its ease of use. The interface for scheduling jobs is user-friendly. I also appreciate its strong integration with Fortra's other tools. You can integrate it with the other products to create a total automation solution. I rate JAMS 10 out of 10 for its ability to make us aware of and handle common issues that can prevent jobs from running. I rate JAMS nine out 10 for exception handling. You can configure exceptions to the rules in the scripts. For example, the process might not be executed on specific national holidays or days the offices are closed. Our clients are impressed with JAMS's ability to operate across platforms. Most of them use Linux with a combination of SSIS or Oracle packages. If it's a Windows-only solution, the support will be very limited, but most customers do not use Windows anymore. Most of them are on the Oracle and Linux side. The fact that it's a multi-platform system helps us scale up our clients. JAMS is highly flexible in terms of error recovery and job dependencies. That's something I typically stress in our demos. The use of workflows is easy to understand. While I don't have any experience with other workload automation solutions, I think JAMS can provide this high-end feature, where you can accumulate multiple jobs at the same time with different requisitions.

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CharlesMcClain

Application Support Analyst II at a manufacturing company with 1,001-5,000 employees

Dec 12, 2019

Streamlined ops by enabling end-users to run things without getting permission within the host system

This isn't our first automated system, so it's hard to say how it's improved anything. The best thing is that the communication with our host system is better. It allows us to have more security. It allows us to have more information and more control than we previously had over the processes that are running in host systems. That has been an improvement. This solution has streamlined operations by giving end-users the ability to run things without having to get permission within the host system. That eliminated the need for other departments to have to send messages to operators in IT to run processes and host. Now we can give them access to run very specific jobs without giving them access to those systems. It has also freed up employees to do more meaningful work as a result of automation. There are multiple departments within this organization. We use it throughout the organization so it's huge; it has affected hundreds. The employees, as far as I can tell, are okay with it. They like it. I don't have a lot of contact with end-users after the development is over, so there may be different ideas, but I haven't had any complaints.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product is easy to use."

"While I appreciate the other features, the agent stands out for its ease of installation and configuration for JAMS monitoring."

"The feature or capability to import a job is most valuable. We can import an existing job from different platforms, and all the configurations get migrated as well without modifying the code, job schedule, etc."

"One of the things I like the most, as a SQL DBA, is the fact that we can manipulate tables in the background. Also, the fact that you can have your own views and work with the product the way it fits best is a very helpful feature."

"It has definitely drastically improved our capabilities to scale our automation. Before JAMS, there were a lot of manual processes. We had a couple of operators who spent all day doing that. A lot of the time with human intervention and human processes, it is as good as the person who may be following a procedure and human error is a big problem."

"I like how you can add new execution methods on the fly. It isn't overly complex to add Python script support to an execution method in the JAMS system. The scheduling is excellent. You can schedule a maintenance window and take that resource unit out of everything. It halts all of the jobs."

"JAMS has improved my organization by taking a myriad of manual processes and allowing us to automate them. It enables our folks to focus more on tasks that require their human intelligence and their creativity and less on just mundane tasks. It increases efficiency, accuracy, and consistency."

"It makes everything that we want to do so much easier. We have had a number of instances in the past where we have had developers who have been working on a project, and even though we have had JAMS for all these years, they will create some SQL Server Agent job, or something like that, to run a task. When it is in code review and development is complete, the question always comes around, "Can JAMS do this?" The answer has always been, "Yes." Pretty much anything we have ever developed could be run by JAMS."

More Fortra's JAMS pros

"It seems like it would scale well."

"Previously, we would receive a file from a vendor, then we would have to go through and make changes to individual accounts in our core system. There are probably between 10 to 20 accounts any given week. It probably took around five minutes for it to run through the report and make all the changes, and that was if there was nothing complicated with all very straightforward changes. Now, that is done in 30 seconds."

"File Watcher can run jobs when files are made available in a folder."

"We particularly like the fact that it's graphical because it is Windows-based. Before, we were text-based on the mainframe. You can also produce flow charts. Because it's point-and-click, its ease of use is very nice."

"The automation part of OpCon is the most valuable for us, with all the core processing. It's really mostly hands-off unless we have failures. In our old days, we'd spend a good part of the day doing processing via manual tasks. We don't have to do any of that any longer."

"The automation of processes is the most valuable feature. One of the major hurdles for us over the last few years, before we found OpCon, was to make our nightly process happen automatically. Being a bank, we have nightly update processes that have to happen for posting transactions, for example, and it was a huge load off our department to have that automated."

"When a lot of jobs are scheduled on different platforms, without any interaction possible between them, it's very difficult to manage things. With OpCon we avoid this difficulty. It's very visual."

"We haven't freed up a full person's job using it, but there are a good handful of people for whom it has freed up about half of their time. And those employees love it. A lot of tasks are based on certain times, and they're no longer stuck doing those things at those times. We don't have to have anybody coming in early anymore. They can focus on the processing part of their jobs instead of the file moving and downloading."

More OpCon pros

Cons

"If there were a softcover book on how to really take advantage of all of JAMS' tools, I would buy it. I do better with training books than online searching, so a book would be helpful."

"As an admin, I would like to have a web-based GUI instead of a client application that we have to install on our PCs."

"There could be a better simulation for banning the termination. You have to simulate every one of the processes in order to have an idea for better planning. This kind of simulation is broken and needs improvement."

"I'm not sure if they have fixed it in a newer version, but there is no global search in the version I have. If I have multiple sub-folders that are named for business units, like HR or IT, and I have to search for a job, I cannot search from the top. I have to go to the HR folder to search for a particular job, or to the IT folder."

"The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that knowledge was hard-won knowledge. It was difficult to come by, and if I should ever lose this developer, then I would be hard-pressed to find anyone who could create JAMS custom execution methods quite as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods."

"I would like to see the ability to interface with Microsoft group-managed service accounts, but they're still in the research phase. They need to ensure everything's legit and safe. The report designer and dashboards could also be improved. We're running 7.3, so I don't know if they have updated the reporting in 7.5, but I think the reports and dashboards could be better."

"The tabs in the JAMS file transfer could be clearer. It would help us demonstrate to our client that JAMS not only automates jobs but also does fast transfers, and it's an alternative that supports and filters different kinds of platforms. Filtering file transfers will be highly beneficial to them."

"The ACL or access permission area needs to be improved. When it comes to defining and providing security permissions, it's a bit confusing if you are new to JAMS. JAMS needs to improve the features for security access or permissions."

More Fortra's JAMS cons

"We have not explored the possibility, but one of the areas for improvement would be more integration into Active Directory, to where it could do the creation of user accounts and the additional work to integrate third-party systems into payroll systems."

"There is room for improvement needed around setting up the calendars and frequencies. I would like more flexibility in what jobs run. Sometimes, with frequencies, I can't find what I want to without putting a little more labor into it."

"The products are extremely powerful and capable. Anytime you have such capability, the programming/configuration that goes into making it work can be complicated."

"The SQL database connections are the only time that we've had issues with reliability and stability of the software."

"I'd like to see the product include a view where you can see everything about a specific job on a single screen."

"It does not have the ability to interact with third-parties via the web/Internet. We have certain processes where we have to interact with a third-party on a website, and unfortunately OpCon just cannot do that."

"Usage is a little complex. It's not like you can bring somebody in and they can just use it. They have to be trained... As far as complexity goes, it's right up there."

"Do your first install, your first upgrade, with SMA. It's simple, it's as per the manual, as per the training, but you need that little bit of confidence."

More OpCon cons

Pricing and Cost Advice

"In the end, you'll find that it's really worth the price. There is some sticker shock, but it's worth every dime."

"Our licensing is pretty cheap because we have a state solution. So, we pay only $1,000 a year."

"For what it does, the product is priced very well."

"The product is reasonably priced, and we don't have any add-ons."

"JAMS is priced competitively compared to similar solutions and offers flexible licensing options to cater to user needs."

"It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."

"The product is reasonably priced, and we don't have any add-ons."

"The pricing of JAMS has not been an issue for us, as it has allowed us to save time."

More Fortra's JAMS pricing and cost advice

"It was substantially less expensive than ASG-Zeke... I would suggest that someone who is only looking at price when evaluating workload automation tools take a very hard look at OpCon because it is well-priced."

"Scaling is pricey."

"Our licensing is on a yearly basis."

"The cost is based on the number of jobs. You pay for what you use. For us, the support cost is between €20,000 and €30,000 per year. It's too expensive."

"If we choose to purchase consulting hours, that is an additional cost. However, we've been lucky enough that we've not used all of our allotted consulting hours. Therefore, that is not something that we have had to purchase a lot of. The last time that we purchased consulting hours was roughly two years ago. We purchased a block of 10 for $2,500. It was $250 per hour."

"There are different add-ons, like the Self Service or Vision model. It all depends on what agents you have in your environment. We have a mainframe and Windows, and while I think SQL is free, SAP or anything beyond that has different connectors that might need a license."

"On a yearly basis our cost is between $25,000 and $30,000."

"OpCon cost us $80,000 in 2017 money, and that included everything: support, installation, onsite assistance during the conversion, etc. It's been a worthwhile investment by far."

More OpCon pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

18%

Computer Software Company

12%

Manufacturing Company

12%

Healthcare Company

10%

Financial Services Firm

33%

Computer Software Company

14%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about JAMS?

I find the historical tracking feature of JAMS invaluable for reviewing past events.

See all answers

What is your experience regarding pricing and costs for JAMS?

JAMS is priced competitively compared to similar solutions and offers flexible licensing options to cater to user needs.

See all answers

What needs improvement with JAMS?

Improvements could be made in the service desk's knowledge and communication skills among engineers to better address customer needs and ensure issues are fully resolved. Additionally, reintroducin...

See all answers

What do you like most about OpCon?

My favorite feature is the dashboard feature, which shows jobs that are running, and completed, any failures, and provides dashboard reporting.

See all answers

What is your experience regarding pricing and costs for OpCon?

While the overall cost is reasonable, I'm interested in exploring options for making the managed automation solution, specifically the mass solution, more cost-effective.

See all answers

What needs improvement with OpCon?

I would like OpCon to implement a reporting feature on the dashboard that displays historical data for specific jobs. Ideally, this feature would allow us to view the past seven days or the next se...

See all answers

Comparisons

Control-M vs Fortra's JAMS

Compared 47% of the time

AutoSys Workload Automation vs Fortra's JAMS

Compared 15% of the time

Tidal by Redwood vs Fortra's JAMS

Compared 14% of the time

Redwood RunMyJobs vs Fortra's JAMS

Compared 14% of the time

VisualCron vs Fortra's JAMS

Compared 11% of the time

More Fortra's JAMS Competitors

Control-M vs OpCon

Compared 35% of the time

AutoSys Workload Automation vs OpCon

Compared 23% of the time

Automic Workload Automation vs OpCon

Compared 12% of the time

IBM Workload Automation vs OpCon

Compared 9% of the time

UiPath vs OpCon

Compared 8% of the time

More OpCon Competitors

Product Reports

Buyer's Guide

Fortra's JAMS

June 2024

Download Fortra's JAMS product report

Buyer's Guide

OpCon

May 2024

Download OpCon product report

Learn More

Fortra

SMA Technologies

Overview

JAMS is an enterprise job scheduling and workload automation solution that manages IT processes – from simple batch processes and scripts, to cross-platform workflows that integrate jobs running on multiple servers and business applications. JAMS enables you to define, schedule, execute and monitor jobs from a single centralized console.

JAMS can automate jobs on any platform - Windows, Linux, UNIX, IBM i, zOS, and OpenVMS and includes native application integrations to run jobs specific to databases, BI tools, and ERP systems. Its extensive automation features enable you to run jobs on any schedule, as well as trigger off the completion of other events. JAMS centrally monitors the status of all jobs, provides notifications of failure (or success), and maintains a detailed audit trail and log of every execution.

JAMS helps enterprises eliminate the slack, security risks, and lack of visibility associated with trying to automate critical business processes with a jumble of homegrown, single-platform scheduling tools and scripts. Once jobs are centrally managed in JAMS, IT teams can rest assured that JAMS is managing the cross-platform workflows and delivering measurable results to the business.

A Key Part of Fortra (the new face of HelpSystems) JAMS is proud to be part of Fortra’s comprehensive portfolio. Fortra simplifies today’s complex business landscape by bringing complementary products together to solve problems in innovative ways. These integrated, scalable solutions address the many challenges you face in streamlining your operations. With the help of JAMS Enterprise Job Scheduler and other solutions, Fortra is your relentless ally, here for you every step of the way on your automation journey.

OpCon is a robust and flexible platform capable of scaling up to meet the needs of clients running 140,000+ daily jobs across multiple environments and operating systems. Our proven migration framework helps clients painlessly transition from outdated or cost inefficient platforms thanks to our deep organizational expertise, REST API, and extensive library of legacy connectors. We have a variety of consulting options available for clients and offer no-cost training for the life of the contract.

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital

LOHR, Carnival Cruise Lines, Herbalife, Digital Federal Credit Union, Synergent, Frandsen Bank & Trust

Buyer's Guide

Fortra's JAMS vs. OpCon

May 2024

Free Report: Fortra's JAMS vs. OpCon

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