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JAMS vs OpCon comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 8, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Ranking in Workload Automation
5th
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
35
Ranking in other categories
No ranking in other categories
OpCon
Ranking in Workload Automation
8th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
59
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Workload Automation category, the mindshare of JAMS is 2.0%, up from 1.3% compared to the previous year. The mindshare of OpCon is 1.7%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation
 

Featured Reviews

Patrick Norton - PeerSpot reviewer
Support has been among the most helpful and knowledgeable we've ever worked with but performance monitoring needs improvement
The monitoring of the JAMS product and its performance is an area of concern for me. I also need better tools to adopt version seven. Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me. JAMS has some quirks. It has a bit of a learning curve. Some exceptions are not intuitive, such as when a job is terminated due to exceeding its defined runaway time limit. This generates a misleading exception message that is difficult for new users to understand and requires experience to interpret correctly. Stalled jobs present a unique challenge, particularly when pushing a system like JAMS version six to its limits. While rare, these instances occur when jobs become unresponsive despite appearing in API queries but not in the monitoring console. Although workarounds exist, they highlight the need for improved native monitoring capabilities within JAMS. Currently, the system assumes flawless operation, necessitating supplemental monitoring tools to detect issues like excessive pending or stalled jobs, ensuring timely intervention by our teams.
Jose Rivera Hernandez - PeerSpot reviewer
Helps automate all kinds of jobs and it's worth the price because it saves a lot of time and money
One problem that I had with them when we got SMA Technologies is that sometimes the jobs fail, but they automatically restart. SMA Technologies automatically gets a notification that the job has failed, and they restart it on their end, so now, we have the job restarting twice. There were times when we came into the office in the morning, and we had two files because the job ran twice. I do not know if the system can prevent a job from running the second time. If a job has run successfully, or it is running, it should not run again.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"While I appreciate the other features, the agent stands out for its ease of installation and configuration for JAMS monitoring."
"I didn't know about JAMS because I don't have a person with any challenges with the purchase administration. The feature or the user interface is user-friendly because of the readable icons or very descriptive icons. Though I'm a beginning user of JAMS, I had no issues using it."
"The alerting in it is really targeted... you can set specific alerting so that if jobs in a given folder fail, certain people are alerted. You can also set security at the folder level, so that only people in those areas can go set them. That means that the alerting and security can be set at a very granular level."
"One of the things I like the most, as a SQL DBA, is the fact that we can manipulate tables in the background. Also, the fact that you can have your own views and work with the product the way it fits best is a very helpful feature."
"The most valuable aspect of JAMS is its robustness."
"JAMS has improved my organization by taking a myriad of manual processes and allowing us to automate them. It enables our folks to focus more on tasks that require their human intelligence and their creativity and less on just mundane tasks. It increases efficiency, accuracy, and consistency."
"The product is easy to use."
"The code-driven automation for more complex scheduling requirements frees up time because it's really easy to use... It's almost like a stand-alone software that we can't live without."
"OpCon has also reduced our data processing times because of the way you can build out workflows. It can run things in sequence. It's not restricted to a linear process, so you can run multiple jobs at once, allowing for multi-threaded jobs."
"Coming from the Control-M world, one of the things I like about OpCon is that I can sometimes do complex tasks with simple jobs."
"I have been pleased with the support that we can get from the European partners. I think they are very good. All the time, when we have a question, they have an answer. It is very reassuring to have that support every day. Then, you can concentrate on your job and OpCon is just there to work. For us, it's perfect."
"The most valuable feature is the automation in general."
"The end code response allows us to evaluate how a process finished, set the termination/end code appropriately, and then trigger further processing based on how it ended."
"The most valuable features are its integration into Windows, into VM, and into AIX, as well as SQL."
"The image scanning and anti-malware features are really valuable."
"Reliability is always important, and the reliability of the system is outstanding."
 

Cons

"JAMS handles exceptions fairly well but there are some areas where it might improve a little bit. It has to do with being able to automatically handle exceptions, out-of-the-box, rather than having to code them."
"The ACL or access permission area needs to be improved. When it comes to defining and providing security permissions, it's a bit confusing if you are new to JAMS. JAMS needs to improve the features for security access or permissions."
"All my machines at work are Macs. JAMS client is a Windows-based thing. It is all built on .NET, which makes perfect sense. However, that means in order for me to access it, I need to connect to a VPN, then log onto one of our Azure VMs in order to access the JAMS client. This is fine, but if for some reason I am unable to do so, it would be nice to be able to have a web-based JAMS client that has all the exact same functionality in it. There are probably a whole bunch of disadvantages that you would get with that as well, but that is definitely something that would make life easier in a few cases."
"It does validations when you try to delete an object and if there are any dependencies in place, the deletion process will not proceed... there is no information provided as to what it was that caused the validation to fail... it's quite a tedious process to find which object is getting in the way."
"The product does not allow the users to cut and paste the job names from the screen."
"There could be a better simulation for banning the termination. You have to simulate every one of the processes in order to have an idea for better planning. This kind of simulation is broken and needs improvement."
"Improvements could be made in the service desk's knowledge and communication skills among engineers to better address customer needs and ensure issues are fully resolved."
"JAMS lacks source control features. Our previous solution had job control language, but JAMS doesn't. When migrating between versions, JAMS doesn't migrate all the data, like job change history, etc. Also, the scheduler doesn't have a way to make jobs invisible, so you can temporarily turn a job off if you decide not to run it today."
"The one area it needs some help in is the mainframe area because that is not its strength. They support the mainframe but it's not something that they are good at."
"I'd like to see the product include a view where you can see everything about a specific job on a single screen."
"The FICS integration is a little bit clunky. We've had some tickets with their support team, and sometimes they couldn't figure it out, but that probably has more to do with FICS than with OpCon."
"The image-scanning features need improvement."
"More functionality within self-service would be greatly appreciated."
"I would like to have an interface with PowerShell. PowerShell has a lot of functionality. We use it a lot because we're a Windows shop. Having a built-in tool or interface with PowerShell would go a long way."
"Some additional logging-information reporting would also help. They have all the information there but you still have to search around and look back. It's not right there for you, where you click and can get the reporting. You have to know the system and do some additional searches. So reporting is another area that they can build on by simplifying it."
"The SQL database connections are the only time that we've had issues with reliability and stability of the software."
 

Pricing and Cost Advice

"Definitely check how many single processes you want to run and count them as jobs. That is how you would work out your pricing on JAMS. For example, if you're running a number of commands and you can put them all into one script and run that script, you can count that as one job."
"It's certainly a lot cheaper than Tivoli and Control-M. In comparison to them, you get a lot more bang for your buck. You get pretty much the whole functionality and more, in some cases, when compared to Control-M, but at a fraction of the price."
"The pricing of JAMS has not been an issue for us, as it has allowed us to save time."
"Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra."
"For what it does, the product is priced very well."
"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."
"The licensing model for JAMS is straightforward and based on the number of agents, not the number of jobs you run. It's cheap and fairly simple."
"The pricing is reasonable."
"The cost is based on the number of jobs. You pay for what you use. For us, the support cost is between €20,000 and €30,000 per year. It's too expensive."
"Our licensing is on a yearly basis."
"We currently renewed with one of their new technology bundles. It's around $36,000 annually. We run a query of our SQL in our SQL database to see how many jobs we run. They're charging us per usage and whatever add-ons you want to use with OpCon."
"It was substantially less expensive than ASG-Zeke... I would suggest that someone who is only looking at price when evaluating workload automation tools take a very hard look at OpCon because it is well-priced."
"It is at a decent price for the work that it does for us."
"Cost depends on your environment. We are doing stuff now with failover and recovery, so we have boosted our costs."
"Yearly, we're paying about $62,000. OpCon has an all-inclusive feature and module license, but you pay per task."
"This solution is slightly more expensive than our previous solution. Right now, we are paying about $40,000 a year. However, we think it's well worth the cost to keep things automated, reducing our staff."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
14%
Healthcare Company
7%
Manufacturing Company
7%
Computer Software Company
45%
Financial Services Firm
18%
Government
5%
Real Estate/Law Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
They recently switched to subscription-based pricing, which increased. The price is fair considering the functionality and importance of the tool, although the increase did unsettle our management.
What needs improvement with JAMS?
A major improvement would be the integration of AI to help us accomplish various tasks. AI could assist in simplifying operations and could potentially enhance the tool's capabilities.
What do you like most about OpCon?
My favorite feature is the dashboard feature, which shows jobs that are running, and completed, any failures, and provides dashboard reporting.
What is your experience regarding pricing and costs for OpCon?
I am the one who signs the contract. In the beginning, when I started working here, it seemed very expensive, but after I learned everything that it does, I found it worth the price. I would recomm...
What needs improvement with OpCon?
One problem that I had with them when we got SMA Technologies is that sometimes the jobs fail, but they automatically restart. SMA Technologies automatically gets a notification that the job has fa...
 

Comparisons

 

Interactive Demo

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Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
LOHR, Carnival Cruise Lines, Herbalife, Digital Federal Credit Union, Synergent, Frandsen Bank & Trust
Find out what your peers are saying about JAMS vs. OpCon and other solutions. Updated: June 2025.
859,687 professionals have used our research since 2012.