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Devo vs LogicMonitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Devo enhances root cause remediation by 50%, offering cost savings, scalability, fast cloud deployment, and diverse client flexibility.
Sentiment score
7.3
LogicMonitor enhanced efficiency and productivity by reducing costs, false alerts, and downtime, improving service quality and decision-making.
The return is more of value and savings in preventing costly downtime, making the savings of about $60,000 which we would have lost without LogicMonitor, and in IT staff efficiency, we save approximately 15 hours a week.
I can definitely notice a difference in our posture, uptime, and ability to solve problems and resolve outages much quicker since we have had LogicMonitor in place.
 

Customer Service

Sentiment score
7.0
Devo's customer service is responsive and efficient, but improvements are needed in documentation and onboarding support.
Sentiment score
7.7
LogicMonitor support is efficient and knowledgeable, offering 24/7 service with varied levels, including premium, but faces regional service differences.
Customer support is on point and very well trained.
Customer support is good, but escalations within customer support are not so good.
The product mostly just works without issues.
 

Scalability Issues

Sentiment score
7.6
Devo's cloud-based structure ensures seamless scalability, supporting diverse roles and extensive deployments for effective data handling and monitoring.
Sentiment score
7.8
LogicMonitor ensures efficient scaling and growth support with smooth onboarding, automation, despite some limitations in widgets and data collection.
They are not licensed, so you could deploy one collector or 1,000 collectors for the same cost.
LogicMonitor scales well
 

Stability Issues

Sentiment score
7.3
Devo is highly stable and reliable, with minimal issues and efficient management, evolving positively as a cloud-native service.
Sentiment score
8.2
LogicMonitor is praised for its stability, minimal outages, seamless operation, proactive updates, and strong performance across infrastructures.
It is very stable. I have never seen LogicMonitor itself go down.
 

Room For Improvement

Devo faces performance, customization, integration, and pricing challenges, needing improvements in AI, reporting, and dashboard capabilities.
Users seek enhanced logic, customization, automation, mobile experiences, integration, deployment clarity, and logging in LogicMonitor.
Integrations with other sandboxes could be improved to better interpret data using AI and machine learning models.
If LogicMonitor looks into going beyond the topology-based correlation to include AI that can group related alerts from different parts of the stack into a single probable cause incident, that will significantly improve the system.
The container monitoring seems to be really behind compared to some bespoke cloud-native monitoring solutions that are designed around Kubernetes, containers, and ephemeral environments.
LogicMonitor can be improved by having more meetings with customers to find out what they really need.
 

Setup Cost

Devo offers competitive pricing with flexible licensing, though metadata costs and subscription models may affect overall expenses.
LogicMonitor provides affordable enterprise pricing based on devices, though cloud licensing can be confusing and costly for large deployments.
I experienced no issues with pricing, setup cost, and licensing; it was very transparent, and the licensing model is very clear and easy to understand.
 

Valuable Features

Devo's Activeboards offer intuitive, fast data visualization with high-speed queries, real-time analytics, and seamless integration for effective insights.
LogicMonitor excels in customizable dashboards, flexible data monitoring, effective alerts, reporting, and integration, offering comprehensive control and ease of use.
When they see a spike in a line chart for a failed login, which could be a true or false attempt, they can click that spike, and a table widget on the same active board instantly populates with raw logs of data for those specific failed logins.
The dynamic alerting and root cause analysis have helped us fix issues before they cause a full-blown outage or degrade performance for end users.
LogicMonitor has expanded our view of our systems and has reduced our mean time to resolution, as now engineers that work on specific issues are able to very quickly identify what the cause is.
I wrote a custom event source which queries the API periodically. It looks for new entries into our cage, and if it finds one, it creates a LogicMonitor alert that gets delivered to all proper stakeholders.
 

Categories and Ranking

Devo
Ranking in AIOps
19th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
23
Ranking in other categories
Log Management (27th), Security Information and Event Management (SIEM) (26th), IT Operations Analytics (9th)
LogicMonitor
Ranking in AIOps
11th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
29
Ranking in other categories
Application Performance Monitoring (APM) and Observability (23rd), Network Monitoring Software (19th), IT Infrastructure Monitoring (16th), Container Monitoring (6th), Cloud Monitoring Software (14th)
 

Mindshare comparison

As of November 2025, in the AIOps category, the mindshare of Devo is 0.7%, up from 0.6% compared to the previous year. The mindshare of LogicMonitor is 4.1%, up from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AIOps Market Share Distribution
ProductMarket Share (%)
LogicMonitor4.1%
Devo0.7%
Other95.2%
AIOps
 

Featured Reviews

Michael Wenn - PeerSpot reviewer
Has cloud-first architecture with SIEM technology to run security operations
When it comes to scale, they're architected quite well. They handle some of the biggest customers globally, with significant throughput on their platform, managing thousands of customers. One of the most impressive aspects of Devo is its customer community. A large majority, over 80 percent of their customers, actively participate on a Devo-specific community page. They're contributing to product development and support, events, and user group information, helping each other out. This high level of engagement is rare and demonstrates both the loyalty of their customer base and the quality of their product. They offer a range of small, medium, and large options to cater to everyone. I sold Devo products while working with them, focusing on enterprise solutions. However, as a small reseller, my customers were typically smaller businesses. I rate the solution's scalability a nine out of ten.
Maxwell Miya - PeerSpot reviewer
Has improved service reliability and reduced downtime by providing full visibility into infrastructure
I wish the user interface would be customizable to allow users to create personal context-specific workspaces to hide irrelevant data, rather than trying to have a one-size-fits-all interface. This would go a long way, as would introducing a usage-based pricing model for data ingestion, per GB of metrics or logs alongside a device-based model similar to New Relic, which would be more attractive for cloud-native companies with dynamic infrastructure. While dynamic alerting is great, the overall alerting system can be complex to configure. If LogicMonitor looks into going beyond the topology-based correlation to include AI that can group related alerts from different parts of the stack into a single probable cause incident, that will significantly improve the system.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
10%
University
8%
Manufacturing Company
7%
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
10%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise11
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise10
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Devo?
Compared to Splunk or SentinelOne, it is really expensive. I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.
What needs improvement with Devo?
They can improve their AI capabilities. If you look at some integrations like XDR or AI, which add to the platform to correlate situations in events, there are areas for enhancement. For instance, ...
What is your primary use case for Devo?
Devo is a SIEM replacement technology used to run security operations. It centralizes security management within a business, functioning as a core system for a SOC. This system is the central cyber...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What do you like most about LogicMonitor?
LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...
What is your experience regarding pricing and costs for LogicMonitor?
The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...
 

Comparisons

 

Overview

 

Sample Customers

United States Air Force, Rubrik, SentinelOne, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText, IGT, OneMain Financial, SurveyMonkey, FanDuel, H&R Block, Ulta Beauty, Manulife, Moneylion, Chime Bank, Magna International, American Express Global Business Travel
Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens
Find out what your peers are saying about Devo vs. LogicMonitor and other solutions. Updated: September 2025.
873,003 professionals have used our research since 2012.