Devo vs LogicMonitor comparison

Devo

Read 21 Devo reviews

817 Views
311 Comparison Views

95% willing to recommend

LogicMonitor

Read 26 LogicMonitor reviews

2,599 Views
1,439 Comparison Views

100% willing to recommend

Devo

LogicMonitor

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Devo and LogicMonitor based on real PeerSpot user reviews.

Find out in this report how the two AIOps solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Devo vs. LogicMonitor Report (Updated: May 2024).

Buyer's Guide

Devo vs. LogicMonitor

May 2024

Download the complete report

Helped 787,779 peers since 2012

Categories and Ranking

Devo

Ranking in AIOps

14th

Average Rating

8.4

Number of Reviews

Ranking in other categories

Log Management (26th), Security Information and Event Management (SIEM) (19th), IT Operations Analytics (3rd)

LogicMonitor

Ranking in AIOps

7th

Average Rating

9.0

Number of Reviews

Ranking in other categories

Network Monitoring Software (15th), IT Infrastructure Monitoring (13th), Container Monitoring (5th), Cloud Monitoring Software (13th)

Mindshare comparison

As of June 2024, in the AIOps category, the mindshare of Devo is 0.7%, down from 0.9% compared to the previous year. The mindshare of LogicMonitor is 3.6%, up from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

AIOps

Unique Categories:

Log Management

1.0%

Security Information and Event Management (SIEM)

1.4%

Network Monitoring Software

2.2%

IT Infrastructure Monitoring

2.4%

Featured Reviews

reviewer1991436

IT Risk Manager at a recreational facilities/services company with 501-1,000 employees

Oct 14, 2022

Features an intuitive UI with robust alerts, although it could be faster

There are some issues from an availability and functionality standpoint, meaning the tool is somewhat slow. There were some slow response periods over the past six to nine months, though it has yet to impact us terribly as we are a relatively small shop. We've noticed it, however, so Devo could improve the responsiveness. When we first started implementing the solution, the staff that helped us with the migration and getting it set up seemed very new. The tool could be more mature, which we knew going in, but we were hopeful for quick improvements. We would prefer to be further along than we are in that respect, but 18 months later, we still feel pretty good about adopting Devo. The price could be more friendly as we pay significantly more than what we were paying before, but it's in line with other solutions on the market.

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Yashodhan Atre

Account Architect at Aussie Broadband

May 17, 2023

Highly scalable cloud-based infrastructure monitoring tool which is easy to integrate

There is a lack of automation, especially in terms of remediating problems. The problem is seen and identified, but there is a need and a gap where LogicMonitor can help us automate the remediation of the problem. I hope it will be there in the future. My colleagues feel the ease of use is a concern because to implement the granularity of the product, you need some programming knowledge and understanding of code development. So, it becomes a challenge for everyone in your company, especially administrators who might not know how to code. Otherwise, there is no problem with LogicMonitor.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's very, very versatile."

"The user experience [is] well thought out and the workflows are logical. The dashboards are intuitive and highly customizable."

"Being able to build and modify dashboards on the fly with Activeboards streamlines my analyst time because my analysts aren't doing it across spreadsheets or five different tools to try to build a timeline out themselves. They can just ingest it all, build a timeline out across all the logging, and all the different information sources in one dashboard. So, it's a huge time saver. It also has the accuracy of being able to look at all those data sources in one view. The log analysis, which would take 40 hours, we can probably get through it in about five to eight hours using Devo."

"The ability to have high performance, high-speed search capability is incredibly important for us. When it comes to doing security analysis, you don't want to be doing is sitting around waiting to get data back while an attacker is sitting on a network, actively attacking it. You need to be able to answer questions quickly. If I see an indicator of attack, I need to be able to rapidly pivot and find data, then analyze it and find more data to answer more questions. You need to be able to do that quickly. If I'm sitting around just waiting to get my first response, then it ends up moving too slow to keep up with the attacker. Devo's speed and performance allows us to query in real-time and keep up with what is actually happening on the network, then respond effectively to events."

"One of the biggest features of the UI is that you see the actual code of what you're doing in the graphical user interface, in a little window on the side. Whatever you're doing, you see the code, what's happening. And you can really quickly switch between using the GUI and using the code. That's really useful."

"Scalability is one of Devo's strengths."

"The alerting is much better than I anticipated. We don't get as many alerts as I thought we would, but that nobody's fault, it's just the way it is."

"The real-time analytics of security-related data are super. There are a lot of data feeds going into it and it's very quick at pulling up and correlating the data and showing you what's going on in your infrastructure. It's fast. The way that their architecture and technology works, they've really focused on the speed of query results and making sure that we can do what we need to do quickly. Devo is pulling back information in a fast fashion, based on real-time events."

More Devo pros

"It has improved our organization with its capacity planning. We have a performance environment that we use to benchmark our applications. We use it to say, "Okay, at a certain level of concurrency, we know where our application will fall over." Therefore, we are using LogicMonitor dashboards to tell us that we're good. Our platform can handle X number of clients concurrently hitting us at a time."

"Having a full team at LogicMonitor for support is super helpful as they are available all the time to answer any questions you may have."

"It is easy to set up and monitor an entire facility. This is crucial because we have around 80 facilities that require monitoring. LifePoint is a hub-and-spoke environment, so it is essential to understand all of the WAN interfaces."

"One thing that's very valuable for us is the technical knowledge of the people who work with LogicMonitor. We looked at several products before we decided to use LogicMonitor, and one of the key decision-making points was the knowledge of the things that they put in the product. It provides real intelligence regarding the numbers that you see on the product, which makes it easy for us technical people to troubleshoot. Other products don't provide you with such information. You see a value going up, but you don't know what it means. LogicMonitor provides such information. For instance, if a value goes up, it says that it is probably because your disk area was too low."

"The dashboarding is very useful. Being able to create custom data sources is one of its biggest features which allows quick time to market with new features. If one of our vendors changes their data format or metrics that we should be monitoring, then we can quickly adjust to any changes in the environment in order to get a great user experience for our customers."

"Another feature from the technical aspect, the back-end, is the ability to allow individual users or customers to have their own APIs. They're able to make changes using the plugins covered by LogicMonitor. That is a very powerful feature that is more attractive to our techno-savvy customers."

"LogicMonitor is good for getting a full view of your topologies. They have LiveMaps, which give you a visual representation of your infrastructure."

"The alerting would be number one in my book. The thresholds for getting alerts for different criteria are pretty well-thought-out. We don't get many false positives or negatives on the alerting side. If we do get an email alert or some similar alert, we know that it is something that has to be looked at."

More LogicMonitor pros

Cons

"One major area for improvement for Devo... is to provide more capabilities around pre-built monitoring. They're working on integrations with different types of systems, but that integration needs to go beyond just onboarding to the platform. It needs to include applications, out-of-the-box, that immediately help people to start monitoring their systems. Such applications would include dashboards and alerts, and then people could customize them for their own needs so that they aren't starting from a blank slate."

"We only use the core functionality and one of the reasons for this is that their security operation center needs improvement."

"Their documentation could be better. They are growing quickly and need to have someone focused on tech writing to ensure that all the different updates, how to use them, and all the new features and functionality are properly documented."

"There's room for improvement within the GUI. There is also some room for improvement within the native parsers they support. But I can say that about pretty much any solution in this space."

"There are some issues from an availability and functionality standpoint, meaning the tool is somewhat slow. There were some slow response periods over the past six to nine months, though it has yet to impact us terribly as we are a relatively small shop. We've noticed it, however, so Devo could improve the responsiveness."

"Some basic reporting mechanisms have room for improvement. Customers can do analysis by building Activeboards, Devo’s name for interactive dashboards. This capability is quite nice, but it is not a reporting engine. Devo does provide mechanisms to allow third-party tools to query data via their API, which is great. However, a lot of folks like or want a reporting engine, per se, and Devo simply doesn't have that. This may or may not be by design."

"Some third-parties don't have specific API connectors built, so we had to work with Devo to get the logs and parse the data using custom parsers, rather than an out-of-the-box solution."

"An admin who is trying to audit user activity usually cannot go beyond a day in the UI. I would like to have access to pages and pages of that data, going back as far as the storage we have, so I could look at every command or search or deletion or anything that a user has run. As an admin, that would really help. Going back just a day in the UI is not going to help, and that means I have to find a different way to do that."

More Devo cons

"The only functional area I can think of that has room for improvement would be the dashboards. They could use a refresh. It would be nice if there were more widgets and more types of widgets."

"The topology mapping is all based on the dynamic discovery of devices that could talk to each other. There is no real manual way that you can set up a join between two devices to say, "This is how this network is actually set up." For example, if you have a device, and you're only pinning that device and not getting any real intelligent information from it, then it can't appear on the map with other devices. Or if it can appear, then it won't show you which devices are actually joined to it."

"There is a lack of automation, especially in terms of remediating problems. The problem is seen and identified, but there is a need and a gap where LogicMonitor can help us automate the remediation of the problem."

"It needs better access for customizing and adding monitoring from the repository. That would be helpful. It seems like you have to search through the forums to figure out what specific pieces you need to get in for specific monitoring, if it's a nonstandard piece of equipment or process. You have to hunt and find certain elements to get them in place. If they could make it a bit easier rather having to find the right six-digit code to put in so it implements, that would be helpful."

"Automated remediation of issues has room for improvement. I don't know how best to handle it, but I know that they're kind of working on it. I know there are some resources that can do automated remediation. I would like them to improve this area so it could be completely hands-free, where it detects an issue, such as, if a CPU is running high. There are ways to do it even now, but it's a bit more involved."

"Role-based permissions could be better and updating modules could be smoother."

"Some more application performance type monitoring would be nice. For example, an APM type solution, which would not necessarily completely replace it, but be able to tie into to what we're seeing on the application performance side so we can correlate what's going on with the application versus the underlying infrastructure."

"LogicMonitor should always improve AI because we are always striving for real intelligence. An additional feature we'd like to see in the next release of LogicMonitor is more in the area of identification of when the dominant workload is working. There are certain devices and applications that have cycles of their own. Some are used primarily during prime time, and some are used during the overnight timeframe, and better identification and classification of those workloads would be helpful. For example, we could then do some more planning about, for this particular set of devices, as it has a prime time environment, and we don't want to see a 24-hour average, as we want to see what is the 75th or 90th percentile utilization during the prime time when it is being used, whenever that prime time is."

More LogicMonitor cons

Pricing and Cost Advice

"We have an OEM agreement with Devo. It is very similar to the standard licensing agreement because we are charged in the same way as any other customer, e.g., we use the backroom."

"Devo was very cost-competitive... Devo did come with that 400 days of hot data, and that was not the case with other products."

"I like the pricing very much. They keep it simple. It is a single price based on data ingested, and they do it on an average. If you get a spike of data that flows in, they will not stick it to you or charge you for that. They are very fair about that."

"It's very competitive. That was also a primary draw for us. Some of the licensing models with solutions like Splunk and Sentinel were attractive upfront, but there were so many micro-charges and services we would've had to add on to make them what we wanted. We had to include things like SOAR and extended capabilities, whereas all those capabilities are completely included with the Devo platform. I haven't seen any additional fee."

"I rate the pricing a four on a scale of one to ten, where one is cheap, and ten is expensive."

"Our licensing fees are billed annually and per terabyte."

"I'm not involved in the financial aspect, but I think the licensing costs are similar to other solutions. If all the solutions have a similar cost, Devo provides more for the money."

"Devo is definitely cheaper than Splunk. There's no doubt about that. The value from Devo is good. It's definitely more valuable to me than QRadar or LogRhythm or any of the old, traditional SIEMs."

More Devo pricing and cost advice

"It's an enterprise-grade solution and competitively priced compared to the other solutions that are out there... Our organization is not huge, but LogicMonitor is worth every penny that we pay for it. I've never heard anyone say, "I'm not sure that we're getting good value for money from this product." It's integral to our business."

"It can handle scaling. It is like any other cloud service. There is a cost associated with scaling, so we currently don't monitor all of our environments. We monitor just the customer-facing production environments. It would be nice if we could monitor our dominant environments, but we will have to pay a lot more due to the scaling issue. So, there's a balance there between what we would like and what we are willing to pay for."

"In terms of pricing, I would rate LogicMonitor four out of five."

"As a managed service provider, we have the highest level of licensing that they offer, so we don't have any extra fees. I believe there are some add-ons for some of the lower tiers of LogicMonitor service, but that's not something that we use with our agreement."

"It definitely pays for itself in the amount of time we're not spending with false errors or things that we haven't quite dealt with monitoring. It has been good cost-wise."

"It's affordable. The price we get per license is a lot cheaper than what we were getting with some of the other tools. There are other monitoring tools out there that are cheaper, but what you get with LogicMonitor, out-of-the-box, makes it worth the cost."

"The licensing side of things with LogicMonitor, is quite simple. It is one license per device. Recently, you have additional licenses with things, like LM Cloud, which does confuse things a bit. Because it's very hard to estimate how many licenses you're going to need until you're monitoring it, so it's quite hard through that process to give a customer price to say, "This is how much this services will cost.""

"We are on an enterprise license plan, we are paying $7.75 per device a month. That is for a commitment of 350 devices. Anything that is over the 350 is charged at 1.2 times the rate; 1.2 times $7.75 would be the overage charge. We are looking at increasing our commitment to either 450 or 500 devices. It changes our pricing if we go to 450 devices, bringing it from $7.75 down to $7.70. If we go for 500 devices, it brings it from $7.75 down to $7.50. We will probably factor in the volume discount drop from $7.75 to $7.50 in our decision of whether we uplift or not. We also have some cloud monitors, which are about $500 a month."

More LogicMonitor pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

10%

Government

10%

Comms Service Provider

Computer Software Company

23%

Financial Services Firm

10%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Devo?

Devo has a really good website for creating custom configurations.

See all answers

What is your experience regarding pricing and costs for Devo?

Devo is taking on the market leaders, and their pricing is commensurate with that strategy. Core and additional features Devo provide guidance around and help in making value-based pricing discussi...

See all answers

What needs improvement with Devo?

The price is one problem with Devo. Huawei, Lenovo, and Gigabyte are all cheaper than Devo. I rate Devo's price an eight out of ten because it is expensive.

See all answers

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

What do you like most about LogicMonitor?

LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...

See all answers

What is your experience regarding pricing and costs for LogicMonitor?

The solution is not expensive.

See all answers

Comparisons

Splunk Enterprise Security vs Devo

Compared 29% of the time

IBM Security QRadar vs Devo

Compared 11% of the time

Microsoft Sentinel vs Devo

Compared 10% of the time

LogRhythm SIEM vs Devo

Compared 8% of the time

Elastic Security vs Devo

Compared 6% of the time

More Devo Competitors

ScienceLogic vs LogicMonitor

Compared 9% of the time

SolarWinds NPM vs LogicMonitor

Compared 8% of the time

Zabbix vs LogicMonitor

Compared 8% of the time

OpsRamp vs LogicMonitor

Compared 5% of the time

SCOM vs LogicMonitor

Compared 5% of the time

More LogicMonitor Competitors

Product Reports

Buyer's Guide

Devo

June 2024

Download Devo product report

Buyer's Guide

LogicMonitor

June 2024

Download LogicMonitor product report

Learn More

Devo

LogicMonitor

Overview

Devo is the only cloud-native logging and security analytics platform that releases the full potential of all your data to empower bold, confident action when it matters most. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud.

LogicMonitor, a unified observability platform, brings together comprehensive monitoring capabilities and enables observability across data centers, public/private clouds, and applications. LogicMonitor provides correlation, context, and clarity to understand the business impact and causes of complex IT incidents.

LogicMonitor is a SaaS-based unified observability platform that enables today’s digital enterprises to adopt a cloud-ready operating model for effectively meeting key business demands. The solution provides clarity across hybrid enterprise IT, and brings diverse IT and development teams together to solve complex problems. In addition, it enables IT to innovate faster while improving operations efficiency to the critical IT services they deliver.

LogicMonitor unifies IT teams around a single platform that allows for the collection, analysis, contextualization, and exploration of observable data in hybrid settings.

LogicMonitor Features

LogicMonitor has many valuable key features. Some of the most useful ones include:

A single source of truth for data onboarding, management, and exploration across infrastructure, apps, and IT stacks.

A robust ecosystem of community-supported LM modules to accelerate onboarding.

Provides an intuitive interface with dashboarding, reporting, and data exploration to regularly and effectively monitor and troubleshoot.

AIOps capabilities enable anomaly detection, early warning detection, and rapid root cause analysis for services, applications, and infrastructure.

Monitors across networks, systems, storage, and other IT infrastructure.

OpenTelemetry-based application microservices with business context and vendor independence.

Logging to aid infrastructure monitoring, anomaly identification, and troubleshooting.

LogicMonitor Benefits

There are many benefits to implementing LogicMonitor. Some of the biggest advantages the solution offers include:

Instantly resolve issues across DevOps and ITops teams with a single source of truth. Anticipate and discover problems early, eliminate dead ends in troubleshooting, and deploy more frequently with the confidence that hybrid IT is under control.
By evaluating IT data in real time for anomaly detection, you can gain predictive insights. Identify potential flaws by analyzing billions of metrics and data points from hundreds of IT devices and resources.
Consolidate monitoring across IT infrastructure and apps to save money and reduce risk. By replacing several point products, you can save money on licensing and maintenance.
Consolidate enterprise-scale and innovative capabilities into a single platform.
To enhance productivity, the solution offers complete visibility across the technological stack with insights, context, and correlation.

Reviews from Real Users

LogicMonitor stands out among its competitors for a number of reasons. Two major ones are its robust root cause analysis and its event correlation tool. PeerSpot users take note of the advantages of these features in their reviews:

Valentine C., Technical Service Delivery Manager at Sparx Solutions, writes of the solution, “As a support resource, I don't need to use multiple platforms to connect to a device to further investigate the issue. It is all consolidated. From that perspective, it saves time because a resource now only needs to use one platform.” He adds, “I will rate it as a solid nine out of 10.”

Robert V., Teamlead at i-LEVEL ICT Solutions, notes, “One thing that's very valuable for us is the technical knowledge of the people who work with LogicMonitor. We looked at several products before we decided to use LogicMonitor, and one of the key decision-making points was the knowledge of the things that they put in the product. It provides real intelligence regarding the numbers that you see on the product, which makes it easy for us technical people to troubleshoot.”

Sample Customers

United States Air Force, Rubrik, SentinelOne, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText, IGT, OneMain Financial, SurveyMonkey, FanDuel, H&R Block, Ulta Beauty, Manulife, Moneylion, Chime Bank, Magna International, American Express Global Business Travel

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens

Buyer's Guide

Devo vs. LogicMonitor

May 2024

Free Report: Devo vs. LogicMonitor

Find out what your peers are saying about Devo vs. LogicMonitor and other solutions. Updated: May 2024.

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