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Cybereason Endpoint Detection & Response vs Trellix ESM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Cybereason EDR boosts network visibility, reduces threat response time by 50%, and offers ROI in 12-24 months.
Sentiment score
3.2
In-house teams claim McAfee offers high ROI, but executives struggle to see it without C-level focused reports.
 

Customer Service

Sentiment score
5.0
Cybereason's customer service is competent and knowledgeable, though escalations can cause delays, especially without partnership status.
Sentiment score
4.3
Trellix ESM customer service is generally satisfactory, but technical support varies with noted delays and skill gaps.
Nine is great actually since we have people available when we ask, and they know what they are talking about.
if you're a partner with them, they provide fairly good support through a concept called invest support.
It's rare for me to need them unless it's an issue with licensing, and they are the best in that regard.
I would rate support for Trellix ESM 10 out of 10 because if we connect with the support in the UK, we get excellent support.
 

Scalability Issues

Sentiment score
6.2
<p>Cybereason Endpoint Detection &amp; Response is highly scalable, effectively supporting large organizations with seamless expansion and flexible adaptation.</p>
Sentiment score
8.6
Trellix ESM is highly scalable and adaptable, excelling in enterprise environments but may have limitations for medium enterprises.
Scalability is quite easier with Trellix ESM, because all we need to do is add more receivers to it, so it can go to any point.
 

Stability Issues

Sentiment score
5.5
Cybereason EDR is reliable with occasional upgrade issues, but improves system speed, and support resolves performance concerns.
Sentiment score
8.3
Trellix ESM is generally stable with effective support, though some users experience bugs and interruptions affecting reliability.
We inform Cybereason about any issues, and they work on a new solution, either with an update or a custom fix in anticipation of the next update.
 

Room For Improvement

Cybereason needs better support, simpler deployment, and enhanced features, including automation, dashboard design, and compatibility improvements.
Trellix ESM requires stability, HTML5 migration, and upgrades in customization, integration, support, usability, and AI for improved functionality.
If there is any device which is not covered, there should not be any additional charges for writing the custom parsers on that.
 

Setup Cost

Cybereason offers a competitively priced, comprehensive EDR solution with potential cost benefits for experienced users in enterprises.
Trellix ESM offers flexible, slightly costly licensing, valued for its SOC features, with straightforward setup and deployment.
 

Valuable Features

Cybereason EDR offers real-time threat visibility, automatic isolation, and extensive threat-hunting for efficient endpoint management and minimal false positives.
Trellix ESM excels in real-time threat detection, user-friendly interface, quick deployment, and strong integration with other technologies.
I can create groups of endpoints and define policies with multiple modules to activate or deactivate based on needs.
The weakest point is it doesn't cover almost all the devices, so the customer has to be more dependent on the parsers to be written by the Professional Services team.
 

Categories and Ranking

Cybereason Endpoint Detecti...
Average Rating
7.8
Reviews Sentiment
5.6
Number of Reviews
22
Ranking in other categories
Endpoint Protection Platform (EPP) (41st), Endpoint Detection and Response (EDR) (33rd)
Trellix ESM
Average Rating
7.4
Reviews Sentiment
7.0
Number of Reviews
38
Ranking in other categories
Security Information and Event Management (SIEM) (18th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Cybereason Endpoint Detection & Response is designed for Endpoint Detection and Response (EDR) and holds a mindshare of 1.1%, up 1.0% compared to last year.
Trellix ESM, on the other hand, focuses on Security Information and Event Management (SIEM), holds 1.1% mindshare, up 0.7% since last year.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Cybereason Endpoint Detection & Response1.1%
CrowdStrike Falcon11.4%
Microsoft Defender for Endpoint10.1%
Other77.4%
Endpoint Detection and Response (EDR)
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Trellix ESM1.1%
Wazuh10.9%
Splunk Enterprise Security9.3%
Other78.7%
Security Information and Event Management (SIEM)
 

Featured Reviews

Ivan Burke - PeerSpot reviewer
Offers useful threat hunting and response capabilities but struggles to justify cost for smaller deployments
I mostly work with incident response, so I work with a bunch of them interchangeably, but mostly with the EDR components; I also get involved with some of the XDR components, especially for the cloud. Regarding analysis features, such as deep behavioral detection, I do use it sometimes; I usually don't use the automated version of it, as I prefer threat hunting directly, depending on if the season is available. I know some of them have pretty good analytics engines, but I tend to do the threat hunting on my own. I manage incident response for a bunch of companies, so some of them have Cybereason Endpoint Detection & Response integrated into Sentinel, some into Fortinet, and others into various tools. When considering cost-effectiveness, their pricing structure works such that if you're a large organization with more than a thousand endpoints to deploy to, then Cybereason Endpoint Detection & Response is worthwhile. But for anything less than 300, it's too expensive; obviously, the more you buy, the better the price, making it cheaper for you. Cybereason Endpoint Detection & Response best fits enterprise-level businesses such as huge corporations; however, we are in the process of removing it from many of our endpoint clients because it's not really showing enough value for them at the moment. We're trying to see how we can improve it with some of our clients, but at the moment, it's struggling compared to other EDR solutions that we have deployed. On a scale of one to ten, I rate Cybereason Endpoint Detection & Response a six.
Daniel Durian - PeerSpot reviewer
Helps to monitor and detect cyberattacks
The tool's effectiveness depends on how you define your log sources. To build visibility of incoming and outgoing traffic, you need logs from perimeter defense, firewalls, web application firewalls, and endpoint protection. With good traffic visibility, incident response time is really quick. Trellix ESM provides situation awareness. On the dashboard, I can see outbound and inbound communications to known threat hosts, IPS/IDS activity, and threat intelligence of the perimeter defense in the firewall. This information helps preempt attacks.
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Comparison Review

VS
Feb 26, 2015
HP ArcSight vs. IBM QRadar vs. ​McAfee Nitro vs. Splunk vs. RSA Security vs. LogRhythm
We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
8%
Comms Service Provider
7%
Comms Service Provider
14%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise13
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise6
Large Enterprise24
 

Questions from the Community

What is your experience regarding pricing and costs for Cybereason Endpoint Detection & Response?
Comparison with other products showed it be cheaper than some larger competitors. Set up cost for us were cheaper as we already had users experienced with the product in other business units. Initi...
What is your primary use case for Cybereason Endpoint Detection & Response?
My main use case for Cybereason Endpoint Detection &amp; Response is mostly for incident response.
What do you like most about McAfee ESM?
The solution's technical support is great.
What is your experience regarding pricing and costs for McAfee ESM?
When discussing Trellix ESM pricing and licensing, if you consider some premium product, the pricing also has to be premium, however, enterprise customers who look for a premium product, alongside ...
What needs improvement with McAfee ESM?
Areas of Trellix ESM that could be improved or enhanced include checking on the clients who are still on-prem, especially banks, as most are not moving everything to the cloud due to confidentialit...
 

Also Known As

Cybereason EDR, Cybereason Deep Detect & Respond
McAfee ESM, NitroSecurity, McAfee Enterprise Security Manager
 

Overview

 

Sample Customers

Lockheed Martin, Spark Capital, DocuSign, Softbank Capital
San Francisco Police Credit Union, Wªstenrot Gruppe, Volusion, California Department of Corrections & Rehabilitation, Government of New Brunswick, State of Colorado, Macquarie Telecom, Texas Tech University Health Sciences Center, Cologne Bonn Airport
Find out what your peers are saying about CrowdStrike, SentinelOne, Microsoft and others in Endpoint Detection and Response (EDR). Updated: January 2025.
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