BMC TrueSight Operations Management vs Cisco Intersight comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

BMC TrueSight Operations Ma...
Ranking in IT Infrastructure Monitoring
19th
Average Rating
8.2
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (16th), Event Monitoring (1st), Cloud Monitoring Software (16th), AIOps (9th)
Cisco Intersight
Ranking in IT Infrastructure Monitoring
25th
Average Rating
7.8
Number of Reviews
10
Ranking in other categories
Cloud Management (14th)
 

Mindshare comparison

As of June 2024, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight Operations Management is 1.0%, down from 1.1% compared to the previous year. The mindshare of Cisco Intersight is 2.6%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
Unique Categories:
Application Performance Monitoring (APM) and Observability
1.1%
Event Monitoring
14.5%
Cloud Management
2.9%
 

Featured Reviews

Danny Quezada - PeerSpot reviewer
Jul 13, 2023
Helps to monitor servers, databases, Windows, Linux, and web services
I use the solution to monitor servers, databases, Windows, Linux, and web services.  The solution helps my customer monitor the Oracle database for logs.  The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems.  I have been…
Hussein Taha - PeerSpot reviewer
Dec 13, 2022
Provides a great overall view and manages nodes very well
I'm an IT enterprise system administrator Implementing this solution has helped us in many ways. We have 10 data centers across the site, so there's a lot to manage. The patching for the HX and the firmware upgrade is very heavy and critical. Given that we are a small team, Intersight has…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"It is a scalable solution."
"The most valuable features of the solution are alert management, alert generation, and event management."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"It is a very stable product."
"BMC TrueSight Operations Management is easily scalable."
"We can verify uptimes as another source of keeping devices in compliance."
"Provides an overall view using a single portal."
"I like Intersight because of the integration with HashiCorp, Kubernetes, and each cloud because Intersight is the IO module."
"What I like most about Cisco Intersight is its manageability."
"Scalable portfolio of services for remote device management, with good cloud integration. It's also easy to set up."
"Intersight can validate our environment."
"The tool helps to manage Cisco servers."
"Our organization uses Cisco Intersight since it helps manage our physical infrastructure."
"The product has good integration."
 

Cons

"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"The solution is a little obsolete."
"The solution's support service could be better."
"The pricing could be better."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"The usability must be better."
"The solution needs some enhancement in order to build the cluster in two nodes."
"The product's setup should be easier."
"An area for improvement in Cisco Intersight is automation. It needs more automation capabilities. Apart from enhanced automation, I want Cisco Intersight to integrate with third-party monitoring tools in its next release."
"The product could be easy to use."
"It's a very complex solution."
"Cisco Intersight needs some improvement in terms of stability. Hybrid cloud management and proper hyperscaler tie-up are other areas for improvement."
"When new features are added, the service becomes full of bugs."
 

Pricing and Cost Advice

"It is a relatively inexpensive solution."
"We did a five-year, multimillion dollar deal."
"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
"The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."
"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
"The solution is based on endpoints and knowledge models which can be costly."
"Cisco Intersight has competitive pricing. On a scale of one to five, my rating for its pricing is four."
"The product is cost-effective."
"You can get a free license for monitoring but need to purchase a license if you need extra control."
"It's just the standard licensing cost. There are no additional fees."
"Cisco Intersight is not cheap, but it's not the most expensive product either."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
13%
Government
9%
Manufacturing Company
7%
Computer Software Company
43%
Financial Services Firm
8%
Manufacturing Company
5%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What do you like most about Cisco Intersight?
Intersight can validate our environment.
What needs improvement with Cisco Intersight?
We used the solution's automation capabilities, but it wasn’t easy. It was part of why we took some time to deploy the solution. It didn't give us much value. It wasn't that good. Intersight is a p...
What is your primary use case for Cisco Intersight?
We use the solution for server management across various locations.
 

Also Known As

ProactiveNet, TrueSight Operations Management
Intersight
 

Learn More

Video not available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
EXMAR, RapidScale
Find out what your peers are saying about BMC TrueSight Operations Management vs. Cisco Intersight and other solutions. Updated: June 2024.
787,779 professionals have used our research since 2012.