Bizagi vs WorkFusion comparison

Bizagi

Read 78 Bizagi reviews

4,229 Views
3,733 Comparison Views

92% willing to recommend

WorkFusion

Read 30 WorkFusion reviews

460 Views
180 Comparison Views

87% willing to recommend

Bizagi

WorkFusion

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Bizagi and WorkFusion based on real PeerSpot user reviews.

Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Bizagi vs. WorkFusion Report (Updated: May 2024).

Buyer's Guide

Bizagi vs. WorkFusion

May 2024

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Helped 787,061 peers since 2012

Categories and Ranking

Bizagi

Ranking in Process Automation

6th

Average Rating

8.4

Number of Reviews

Ranking in other categories

Business Process Design (5th), Business Process Management (BPM) (7th), Rapid Application Development Software (13th), Low-Code Development Platforms (10th), No-Code Development Platforms (5th), Process Mining (4th)

WorkFusion

Ranking in Process Automation

14th

Average Rating

7.8

Number of Reviews

Ranking in other categories

Robotic Process Automation (RPA) (9th), Intelligent Document Processing (IDP) (7th)

Market share comparison

As of June 2024, in the Process Automation category, the market share of Bizagi is 9.7% and it increased by 11.0% compared to the previous year. The market share of WorkFusion is 1.0% and it increased by 336.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Unique Categories:

Business Process Design

9.9%

Business Process Management (BPM)

6.6%

Robotic Process Automation (RPA)

2.1%

Intelligent Document Processing (IDP)

1.2%

Featured Reviews

Julian Torres

Expert Engineer at Sophos Solutions

Oct 26, 2022

Fast development, easy integrations, and good scalability

We have migrated to the cloud, but there are a lot of issues while integrating with the cloud. There are a lot of things to improve with the cloud and reporting. We were previously working with on-premise solutions, and we had access to a lot of things, but with the cloud, they changed a lot of functionalities. Some of the things we know, but with some of the things, we are having difficulties. They have been working with apps. They have been launching new apps and widgets, but there are a lot of bugs in new functionalities, new widgets, and even new versions. That's an area where they need to improve.

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reviewer2287197

Deputy OFAC Officer at a financial services firm with 1,001-5,000 employees

Oct 2, 2023

Helps increase our efficiency, speed, and decisiveness

We use machine learning-powered AI-based digital workers, which are very important to our core business process. This allows us to work at scale without increasing headcount and to focus our existing headcount on more critical work that requires human attention. It is important for institutions to evaluate the opportunity to implement AI in areas where experience and consistency are key, understanding that it requires a strong governance program and continuous monitoring to prevent people from treating it as a black box and ignoring its potential risks. We have seen an increase in efficiency, which has allowed our existing resources to be more focused on mission-critical items that are more relevant to subject-matter experts, enabling them to do important work without eliminating essential tasks, given the nature of false positives associated with payment screens. AI helps our organization scale. Based on the automation rate, I see that our institution has been performing well. I believe that the benefit of WorkFusion is their willingness to work with the customer to continuously evaluate the product and strive for higher automation rates through ongoing releases and enhancements. We do not use WorkFusion's document processing engine very often. We are considering using them to evaluate introduction alerts and real-time payments. They would compare a paper payment to a populated alert. The documentation they have provided has been excellent. Once we had an executed agreement, they provided very good article documentation related to model validation, which has allowed us to implement a strong governance program. WorkFusion is easy for non-technical users to start using. It allows us to scale our real-time payment screening process so that we can handle an increase in alerts caused by changes to watchlists or the environment. Digital workers can process the equivalent of a very large number of full-time teammates, so we can treat them as the first set of eyes in a four-eye review process. A second human subject matter expert can then evaluate the digital worker's performance and give a final sign-off. This process is more efficient and has a faster turnaround time than a fully manual process. Although we had no issues with accuracy or compliance before implementing WorkFusion, it has helped us maintain a strong level of compliance by providing consistent outcomes and notes as part of its review of payment alerts. WorkFusion has been an excellent partner, providing clear and concise communication to understand our needs, helping us to integrate or work with our existing systems expeditiously, assisting with user acceptance testing, and providing a very strong customer support base when we have identified challenges or requested further enhancements. I appreciate WorkFusion's partnership in this regard.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"BPMN 2.0 compliance, while you model the processes, the system can detect your notation errors."

"The visualizations and attachments provided by the product are valuable."

"The solution offers a free version of their product."

"The user interface is pretty good."

"It is easy to use and easy to learn. It is also fully compatible with BPMN virtual tool. Bizagi is very fast in responding to and fixing the issues."

"The free online Help and E-Learning is very strong."

"I like that Bizagi is fully compatible with BPMN 2.0. It also eases the way in which we work with BPMN 2.0 itself, which is a comprehensive and rather complex notation standard."

"The most beneficial features of Bizagi for our business processes are its seamless connectivity between process elements and its ability to automate tasks and perform simulations."

More Bizagi pros

"Their robots have increased the rate of efficiency by two to five times in our organization. There is still a human element to code out the package running the robots. You can't just click something and have it run. However, once that has been done, you can parallelize it 10 or 100 times in a fairly straightforward manner."

"If you compare it to its competitors in the market, it is more Java-native."

"A helpful feature is the analytics capability within WorkFusion. The analytics dashboards, i.e., their Tableau dashboards, are really helpful for building a business activity monitoring layer. These are very visible to senior management and stakeholders, who can see and know what is happening within processes. They can see what benefits are getting delivered as processes, either ;daily, weekly, monthly, or quarterly. It is easy for stakeholders or senior management to understand the value for the money that they are spending."

"The tool itself is easy. I started using it without really having any coding experience... After just a few clicks, it was doing reconciliations for me."

"The document processing engine is good. We're extracting around 70 data points from a given document, and we have an automated extraction rate of 80 percent for those fields."

"The solution is stable, we have not had any glitches or problems."

"We have seen Workfusion improve on accuracy and compliance... With the Workfusion model, we reduce human error and the need for further QC. We switch more to a QA process where we're testing whether the model is effective."

"WorkFusion's SAP integrations are really good."

More WorkFusion pros

Cons

"The tool is expensive and it should improve its pricing."

"Cloud support for their process mapping tool could be better. To map all your processes in any way and call your data, you need to download their on-premise setup or their desktop setup. Cloud support for process mapping is limited, and they should work on that."

"Difficult to export in formats other than PDF."

"The on-premise software has some bugs."

"Bizagi's UI should include shorter steps for documenting controls, documenting properties, changing some attributes in the object, and adding additional text."

"The solution was very limited."

"Agriculture, Industry."

"It needs some better notation functionality."

More Bizagi cons

"We are having some database issues, but we are addressing them."

"It should integrate with more ERP solutions like SAP. It doesn't currently have that ability."

"If we're talking from a developer perspective, the task of actually building automation is not ideal. That's not their strong side."

"The product needs to be "simple and easy" to use. A good example of this is the use of Python code to perform automations. It is free and the skills transfer is able to happen quickly and the operation and initiation of the completed automation is easy to execute."

"I would like WorkFusion to improve the automation rate when evaluating unstructured text."

"There is enhanced functionality I would like to see, things that would further enhance the user experience, deliver greater efficiencies, and further mitigate risk."

"One of the issues that we are facing here in China, is that we cannot access the material for training because it is on YouTube. In China, we do not have access to YouTube."

"On a scale of 1 - 10 I would rate them a 6. That's not low - that 60%. But as I said, it needs to be upgraded and modified."

More WorkFusion cons

Pricing and Cost Advice

"I used to be very pleased with the pricing. Now, it's a bit more complicated. I don't remember exactly, however, it might be $10 a month per user."

"I was using the free version."

"Bizagi is totally free for modeling."

"For the prices, we didn't try a negotiations about licensing or pricing, but if i can say a word about this, I find Bizagi prices to be well thought out."

"The product must improve its cost."

"Pricing is good value for money."

"This is a free solution."

"It is only necessary to pay for licenses when ready to deploy applications to production."

More Bizagi pricing and cost advice

"We are on an annual contract to use the solution."

"Find it online."

"It is not the most expensive solution, but it is also not the cheapest."

"My client is using RPA Express, which is available for them to use free of charge."

"I can't speak to pricing. It's a contract signed by upper management."

"The pricing is good. It can be adopted by small and mid-size organizations. It's not too high or low. It's quite flexible when compared to similar RPA tools in the market."

"As a first-time customer who wants to engage with WorkFusion, not working for my company, then I would want to do a PoC. The cost is prohibitive because they will ask me to get infrastructure with six or seven servers. Then, you must buy a WorkFusion license to do a PoC, which is expensive. I would then have to set up a team to build the PoC and see the benefits. That is very prohibitive."

"They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going."

More WorkFusion pricing and cost advice

See which vendors are best for you

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787,061 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

11%

Educational Organization

Comms Service Provider

Financial Services Firm

20%

Computer Software Company

13%

Comms Service Provider

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?

I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...

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What do you like most about Bizagi?

The natural notation is the best feature of Bizagi because it makes it compatible with other products.

See all answers

What is your experience regarding pricing and costs for Bizagi?

Bizagi is totally free for modeling.

See all answers

What do you like most about WorkFusion?

If you compare it to its competitors in the market, it is more Java-native.

See all answers

What is your experience regarding pricing and costs for WorkFusion?

Everything should be cheaper. However, it's fairly priced. They have a pricing scale. We've been with them for a while, so we've already hit the roof. We've been with them so long that they are ver...

See all answers

What needs improvement with WorkFusion?

For non-technical users, it may be easy to use. It depends on what perspective we're talking about. From a business perspective, like manual tasks, it's good. However, it's all about what the devel...

See all answers

Comparisons

Camunda vs Bizagi

Compared 27% of the time

Visio vs Bizagi

Compared 14% of the time

Bonita vs Bizagi

Compared 7% of the time

ARIS BPA vs Bizagi

Compared 6% of the time

Microsoft Power Apps vs Bizagi

Compared 6% of the time

More Bizagi Competitors

UiPath vs WorkFusion

Compared 43% of the time

Blue Prism vs WorkFusion

Compared 14% of the time

Automation Anywhere (AA) vs WorkFusion

Compared 11% of the time

Microsoft Power Automate vs WorkFusion

Compared 9% of the time

Camunda vs WorkFusion

Compared 4% of the time

More WorkFusion Competitors

Product Reports

Buyer's Guide

Bizagi

June 2024

Download Bizagi product report

Buyer's Guide

WorkFusion

May 2024

Download WorkFusion product report

Learn More

Bizagi

WorkFusion

Overview

Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com

WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.

Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street

Buyer's Guide

Bizagi vs. WorkFusion

May 2024

Free Report: Bizagi vs. WorkFusion

Find out what your peers are saying about Bizagi vs. WorkFusion and other solutions. Updated: May 2024.

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