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Bitrix24 vs Notion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitrix24
Ranking in Project Management Software
13th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
CRM (11th), Enterprise Social Software (5th)
Notion
Ranking in Project Management Software
14th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
14
Ranking in other categories
Knowledge Management Software (4th), Document Automation Software (4th)
 

Mindshare comparison

As of February 2025, in the Project Management Software category, the mindshare of Bitrix24 is 2.4%, up from 1.7% compared to the previous year. The mindshare of Notion is 2.3%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Abasiakama Bassey - PeerSpot reviewer
A project management tool that offers great scalability and stability
The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.
Iván Fanego - PeerSpot reviewer
Creates customizable systems and improve team collaboration
Notion is a very flexible and customizable platform, allowing users to create whatever they need. The most impactful feature for project management is the ability to invite multiple client stakeholders without complication. Once I understand the basics, it's easy to use despite an initial learning curve. It also significantly improves team collaboration through customized views and visualizations of data.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Collaboration and CRM are the most valuable features of Bitrix24."
"Bitrix24 is a user-friendly solution that is easy to use."
"It's a very easy-to-use product."
"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."
"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."
"Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."
"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."
"I am impressed with the solution's ability to customize workflows."
"The ability to structure data is one of the most essential functions of Notion."
"The most valuable feature of the solution is its flexibility...The initial setup of Notion is easy."
"Notion has a lot of integrations."
"We can install it on mobile phones, making it feasible to manage productivity."
"Notion is heavily used in my workflow."
"I rate Notion a ten out of ten."
"The initial setup is easy."
"Notion is a very flexible and customizable platform, allowing users to create whatever they need."
 

Cons

"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."
"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"The solution’s performance could be made faster."
"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."
"The solution's open channel and contact center could be improved."
"The client interface is not very user-friendly."
"There is a need for better integration with ERP solutions."
"The support provided by Bitrix24 is an area with shortcomings that needs improvement."
"It is complicated to connect Notion with external systems."
"Notion's UI could be better."
"User management needs improvement. It's difficult to determine what information is private. It's a bit complicated for me."
"If the internet or Notion's servers are down, I cannot access information. This is a big disadvantage."
"There could be an automation feature included in the product."
"Adding more color options to the application would enhance its usability and flexibility, allowing users to better customize their content"
"It can be difficult to contact the people at Notion."
"The platform's documentation feature needs improvement."
 

Pricing and Cost Advice

"Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven or eight out of ten."
"We were using the free version which was really limited in terms of functionality."
"Bitrix24 is a cheap tool. I think our costs are somewhere between $1,000 and $5,000 per month. There are no additional costs with it. We did put in some hours to clean up some project-related stuff in it, but it was not much."
"The cost is $2,500, which will be spread out over 18 to 24 months."
"The product's pricing is okay for me. It is not expensive."
"I use the free version. I sense that my company will need a license for the solution in a few months to use some features like lead management."
"Price-wise, it is a very cheap solution."
"I pay around $100 per year."
"Notion is free to use."
"The product has good pricing."
"The product has good pricing."
"The pricing structure is quite reasonable, and the basic plan covers the most essential features."
"The solution's pricing can seem steep, especially when you work with a lot of people. If you are working on your own or for another business, the solution's price won't affect you much."
"The product is affordable compared to other platforms."
"The product's pricing depends on the usage plans."
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Top Industries

By visitors reading reviews
Computer Software Company
22%
Comms Service Provider
13%
Government
8%
Retailer
7%
Computer Software Company
17%
Media Company
9%
Educational Organization
7%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitrix24?
We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.
What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
What do you like most about Notion?
I like the high level of customization in Notion.
What is your experience regarding pricing and costs for Notion?
It's affordable and offers community support if I get stuck. I can find help through community forums like Google, where people share insights on navigating problems. Many people understand it, off...
What needs improvement with Notion?
It is easy to use, and I love its UI. The only problem I experience is that it often hangs. I might find myself trying to load a new page, but I am unable to move from one page to another due to fr...
 

Comparisons

 

Overview

 

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
Startups like Loom, Mixpanel, Blinkist, Adobe, Deel and Education facilities such as USC, Dartmouth and The University of Chicago.
Find out what your peers are saying about Bitrix24 vs. Notion and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.