Try our new research platform with insights from 80,000+ expert users

Bitrix24 vs ClickUp comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Bitrix24
Ranking in Project Management Software
15th
Average Rating
7.4
Number of Reviews
19
Ranking in other categories
CRM (16th), Enterprise Social Software (8th)
ClickUp
Ranking in Project Management Software
12th
Average Rating
7.8
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Project Management Software category, the mindshare of Bitrix24 is 2.3%, up from 1.7% compared to the previous year. The mindshare of ClickUp is 1.5%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Abasiakama Bassey - PeerSpot reviewer
Sep 8, 2023
A project management tool that offers great scalability and stability
The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.
VarchasSubrahmanya - PeerSpot reviewer
Mar 28, 2023
A stable solution that offers it users a choice to opt for a streamlined approach to task management
From a product management function perspective, it can be challenging to measure whether ClickUp improves efficiency on a month-to-month basis. However, I believe that using ClickUp helps maintain our efficiency levels. If we were to stop using it, I am 100% sure that our efficiency would decrease. That being said, just because we are using ClickUp does not automatically mean our efficiency will increase. We have reached a point where we understand how to use ClickUp effectively, and without it, it would definitely be a problem. However, using it alone does not make us better every day. The absence of ClickUp would definitely cause a problem. But, since we are using ClickUp, we don't get to improve 10% on a month-by-month or a year-on-year basis. So, that's very difficult to measure. Introducing automation and AI would greatly benefit ClickUp by reducing manual work. Currently, team members need to update tasks and communicate issues, which requires me to read through each task and comment to understand the situation. However, if AI could assist in making faster decisions, it would greatly improve efficiency. I need to intervene at a minute level to discover if someone is facing a problem, but AI could help detect issues faster. The success of AI implementation can be seen in how ChatGPT has utilized AI.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."
"The product is user-friendly."
"It's a very easy-to-use product."
"Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."
"The data interpretation feature in Bitrix24 is good."
"Bitrix24 is a user-friendly solution that is easy to use."
"Offers, a free version."
"The technical support was intuitive and had good documentation."
"We can update tasks and track projects."
"The product has an efficient design."
"It gives reminders for important project dates and when a particular task is about to close."
"Everything in one place is the biggest benefit. I also like the diagramming tools, where you can create DFDs, structure charts, and more. That makes things easier."
"I am currently exploring ClickUp AI, which I think is very good."
"The simplicity of the tool is valuable because it has categories and subcategories."
"The tool is pretty intuitive."
"The most valuable feature of ClickUp is the UI scheduling tool. It is the best and most convenient and attractive."
 

Cons

"We didn't have the ability to customize the solution."
"It would be great if colleagues could get alerts via email when they are assigned something."
"The stability could be improved."
"We need full ERP integration to take all our processes in one platform."
"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."
"The solution’s performance could be made faster."
"Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much."
"Bitrix24’s interface needs to be improved."
"The solution's user interface is complex and has a steep learning curve. You can't easily find the features that you are looking for."
"More automation features must be added."
"It can be improved by making it more user-friendly."
"The tool is not user-friendly."
"ClickUp's interface needs improvement."
"The cloud-based solution can get bugs in it occasionally, causing latency and loading issues."
"The email portion, specifically the email automation, where you can add attachments, has room for improvement."
"ClickUp can improve the UI for mobile devices. For example, they are lacking some features in the Android version, such as Gantt charts."
 

Pricing and Cost Advice

"Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."
"The product's pricing is okay for me. It is not expensive."
"Licenses are cheap compared to other solutions."
"Bitrix24 used to be cheaper, but now it's getting expensive."
"Bitrix24 is a cheap tool. I think our costs are somewhere between $1,000 and $5,000 per month. There are no additional costs with it. We did put in some hours to clean up some project-related stuff in it, but it was not much."
"The solution's pricing is quite average and not expensive."
"The cost is $2,500, which will be spread out over 18 to 24 months."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven or eight out of ten."
"The product is expensive."
"The product’s cost is high."
"I don't have a lot of information about the pricing, but I know that it is fairly inexpensive."
"I use the free version."
"This solution costs $20 per user per month. If you have 20 users, you would pay $400 per month. There are no hidden fees that we are aware of."
"ClickUp is affordable."
"The price of ClickUp is reasonable. The price is approximately eight dollars per month per person."
"ClickUp’s pricing is better than Jira Align’s."
report
Use our free recommendation engine to learn which Project Management Software solutions are best for your needs.
814,528 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
20%
Comms Service Provider
12%
Financial Services Firm
8%
Retailer
8%
Computer Software Company
18%
Healthcare Company
13%
University
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitrix24?
We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.
What is your experience regarding pricing and costs for Bitrix24?
The solution's pricing is quite average and not expensive.
What needs improvement with Bitrix24?
Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much.
What do you like most about ClickUp?
Everything in one place is the biggest benefit. I also like the diagramming tools, where you can create DFDs, structure charts, and more. That makes things easier.
What needs improvement with ClickUp?
The solution's user interface is complex and has a steep learning curve. You can't easily find the features that you are looking for.
 

Comparisons

 

Learn More

 

Overview

 

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
Information Not Available
Find out what your peers are saying about Bitrix24 vs. ClickUp and other solutions. Updated: October 2024.
814,528 professionals have used our research since 2012.