Try our new research platform with insights from 80,000+ expert users

Bitrix24 vs ClickUp comparison

Bitrix24 and ClickUp are both solutions in the Project Management Software category. Bitrix24 is ranked #17 with an average rating of 7.5, while ClickUp is ranked #12 with an average rating of 8.2. Bitrix24 holds a 1.9% mindshare in PMS, compared to ClickUp’s 1.8% mindshare. Additionally, 90% of Bitrix24 users are willing to recommend the solution, compared to 89% of ClickUp users who would recommend it.
Bitrix24
Read 20 Bitrix24 reviews
  • 1,669 Views
  • 501 Comparison Views
90% willing to recommend
ClickUp
Read 19 ClickUp reviews
  • 659 Views
  • 587 Comparison Views
89% willing to recommend
 

Comparison Buyer's Guide

Download the report
Executive SummaryUpdated on Dec 19, 2024

Bitrix24 and ClickUp are two competitive tools in the project management and CRM software market. ClickUp edges out Bitrix24 in terms of ease of use and automation, while Bitrix24 offers a more comprehensive suite of features.

Features: Bitrix24 provides a comprehensive CRM solution with strong customization options, integration flexibility, and robust task management functions. Its collaboration tools enhance team interactions. ClickUp offers a visually appealing interface and a dynamic scheduling tool, along with broad automation capabilities, making it simple and effective for task management and resource planning.

Room for Improvement: Bitrix24 could enhance user experience, marketing automation, and simplify elements for basic users. Improvements in financial tracking, integration, and user interface are also needed, as well as better support and customization. ClickUp could improve its mobile UI, add industry-specific features like bug trackers, and make reporting more intuitive. Users have also suggested enhanced automation, better integration options, and a streamlined user interface to tackle complexity.

Ease of Deployment and Customer Service: Both Bitrix24 and ClickUp offer options for deployment on public cloud and on-premises. Bitrix24's support quality varies, relying on partners for technical assistance, with feedback ranging from satisfactory to unsatisfactory. ClickUp generally receives positive remarks for its intuitive support, but users note some limitations. Bitrix24 has a strong community and third-party support base, despite responsiveness and partner quality concerns.

Pricing and ROI: Bitrix24 is seen as cost-effective with flexible pricing supporting various business sizes and offering strong value without significant additional costs. ClickUp is considered affordable, with competitive pricing and different tiers for expanded features, although occasionally perceived as slightly higher-priced. Both solutions deliver positive ROI, with Bitrix24's one-time payment model appealing to many users and ClickUp's per-user pricing benefiting teams seeking tailored solutions.

DOWNLOAD THE COMPLETE REPORT
To learn more, read our detailed Bitrix24 vs. ClickUp Report (Updated: September 2025).
Buyer's Guide
Bitrix24 vs. ClickUp
September 2025
Download the complete report
Helped 867,370 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitrix24
Ranking in Project Management Software
17th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
CRM (22nd), Enterprise Social Software (13th)
ClickUp
Ranking in Project Management Software
12th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Project Management Software category, the mindshare of Bitrix24 is 1.9%, down from 2.1% compared to the previous year. The mindshare of ClickUp is 1.8%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Market Share Distribution
ProductMarket Share (%)
ClickUp1.8%
Bitrix241.9%
Other96.3%
Project Management Software
 

Featured Reviews

Abasiakama Bassey - PeerSpot reviewer
A project management tool that offers great scalability and stability
The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.
Read full review
Sunny Nair - PeerSpot reviewer
Has improved project tracking accuracy and simplified team collaboration through flexible task workflows
On a scale of 1-10, I rate ClickUp a 10 out of 10. The best advantage with ClickUp is that it's easy to use, without much of a learning curve, and it's easy to understand the UI and interface, which makes it easier to consume the product compared to others in the market. I use the time tracking feature in ClickUp. The time tracking feature helps manage my deadlines effectively, and it is much more detailed compared to any other product available. One of the primary things I really appreciate about ClickUp is the summary of the project; once the project ends, I can export the summary into a PDF, so I don't have to write the document manually. Regarding analytic reports provided by ClickUp, it provides specific metrics, and while I need more time to understand how efficiently it manages the metrics, it can cater to both basic and advanced tasks. I have not seen any disadvantages or areas for improvement with ClickUp, and the updates they bring in are quite fast and efficient, so I'm quite satisfied with the product currently. I have not encountered any particular challenges or complexities. I cannot think of any features they could add in the future. They have AI integration available with their product line today, which is not offered by other products, and while Microsoft Project Manager's AI integration is complex, ClickUp already has all the components in place. I only work with Einstein Analytics, which we use as an internal tool.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."
"It is easy to use and very stable."
"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."
"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."
"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."
"It's a very easy-to-use product."
"Collaboration and CRM are the most valuable features of Bitrix24."
"Bitrix24's workflow is better than that of others. The user interface is also good."
More Bitrix24 pros
"The most interesting feature is the ability to share what you are working on with an external entity. The customer has direct visibility on what is being done on a particular project and this provides a lot of transparency."
"The best advantage with ClickUp is that it's easy to use, without much of a learning curve, and it's easy to understand the UI and interface, which makes it easier to consume the product compared to others in the market."
"It is great for visualization and project task assignments to team members."
"The tool is pretty intuitive."
"The simplicity of the tool is valuable because it has categories and subcategories."
"We can update tasks and track projects."
"The most valuable feature of ClickUp is the UI scheduling tool. It is the best and most convenient and attractive."
"Stability-wise, I rate the solution a ten out of ten."
More ClickUp pros
 

Cons

"The solution’s performance could be made faster."
"It would be great if colleagues could get alerts via email when they are assigned something."
"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."
"I would like to see improvements with Bitrix24's marketing automation."
"We didn't have the ability to customize the solution."
"The solution's open channel and contact center could be improved."
"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."
"We need full ERP integration to take all our processes in one platform."
More Bitrix24 cons
"The tool is not user-friendly."
"It would be good if the solution facilitated voice calls or an option to chat directly with a person on ClickUp."
"ClickUp could improve by streamlining its functions and organizing them better for easier access."
"ClickUp's interface needs improvement."
"ClickUp could improve by being customised to the development industry. We would like to have bug trackers and an agile approach built into the solution."
"Introducing automation and AI would greatly benefit ClickUp by reducing manual work."
"There is a need for significant improvement in the user interface to make it more intuitive and less time-consuming to become familiar with."
"ClickUp can improve the UI for mobile devices. For example, they are lacking some features in the Android version, such as Gantt charts."
More ClickUp cons
 

Pricing and Cost Advice

"Licenses are cheap compared to other solutions."
"Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."
"The product's pricing is okay for me. It is not expensive."
"Price-wise, it is a very cheap solution."
"We were using the free version which was really limited in terms of functionality."
"The solution's pricing is quite average and not expensive."
"I use the free version. I sense that my company will need a license for the solution in a few months to use some features like lead management."
"The cost is $2,500, which will be spread out over 18 to 24 months."
More Bitrix24 pricing and cost advice
"ClickUp is affordable."
"The product has good pricing."
"I use the free version."
"I don't have a lot of information about the pricing, but I know that it is fairly inexpensive."
"The price of ClickUp is reasonable. The price is approximately eight dollars per month per person."
"The product is expensive."
"It's very affordable."
"ClickUp’s pricing is better than Jira Align’s."
More ClickUp pricing and cost advice
report
See which vendors are best for you
Use our free recommendation engine to learn which Project Management Software solutions are best for your needs.
See recommendations
867,370 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
20%
Comms Service Provider
11%
Retailer
9%
Construction Company
6%
Healthcare Company
13%
Educational Organization
11%
Performing Arts
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

What do you like most about Bitrix24?
We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.
See all answers
What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
See all answers
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
See all answers
What do you like most about ClickUp?
Everything in one place is the biggest benefit. I also like the diagramming tools, where you can create DFDs, structure charts, and more. That makes things easier.
See all answers
What is your experience regarding pricing and costs for ClickUp?
I rate the pricing a five out of ten. ClickUp is affordable. We pay a yearly fee.
See all answers
What needs improvement with ClickUp?
There are things that we run into almost on a weekly basis that we share with ClickUp, such as feature requests. One thing would be that there's no direct way to share cards in dashboards with an e...
See all answers
 

Comparisons

Odoo vs Bitrix24 Logo
Odoo vs Bitrix24
Compared 17% of the time
ELMA 365 vs Bitrix24 Logo
ELMA 365 vs Bitrix24
Compared 8% of the time
monday.com for Enterprise vs Bitrix24 Logo
monday.com for Enterprise vs Bitrix24
Compared 7% of the time
Microsoft Dynamics CRM vs Bitrix24 Logo
Microsoft Dynamics CRM vs Bitrix24
Compared 6% of the time
Asana vs Bitrix24 Logo
Asana vs Bitrix24
Compared 6% of the time
More Bitrix24 Competitors
Microsoft Project vs ClickUp Logo
Microsoft Project vs ClickUp
Compared 27% of the time
Jira vs ClickUp Logo
Jira vs ClickUp
Compared 16% of the time
More ClickUp Competitors
 

Product Reports

Buyer's Guide
Bitrix24
September 2025
Bitrix24 reportDownload Bitrix24 product report
Buyer's Guide
ClickUp
September 2025
ClickUp reportDownload ClickUp product report
 

Overview

Communication and collaboration tools
Ready for unified collaboration? Intranet, chat, videoconferencing, calendars, workspaces, documents, tasks and internal communication tools in one place!

Group task management
Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more.

Bitrix24

Plan, track, and manage any type of work with project management that flexes to your team's needs. Work smarter as a team with real-time chat. Tag individuals or groups, assign comments for action items, and link tasks to get more done together. Stay on track to hit your goals with targets for task completions, numbers, monetary values and more. Track progress in real-time connecting tasks to goals and keep your objectives organized with Goal Folders. Tackle work from any angle with 20+ real-time views that adapt to your needs. Track tasks on List, update workflows on a Board, drag-and-drop due dates on a Calendar, and so much more.

ClickUp
 

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
Information Not Available
Buyer's Guide
Bitrix24 vs. ClickUp
September 2025
Free Report: Bitrix24 vs. ClickUp
Find out what your peers are saying about Bitrix24 vs. ClickUp and other solutions. Updated: September 2025.
DOWNLOAD NOW
867,370 professionals have used our research since 2012.
See our Bitrix24 vs. ClickUp report.
See our list of best Project Management Software vendors.

We monitor all Project Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.