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Bitrix24 vs ClickUp comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitrix24
Ranking in Project Management Software
12th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
CRM (16th), Enterprise Social Software (9th)
ClickUp
Ranking in Project Management Software
13th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Project Management Software category, the mindshare of Bitrix24 is 2.2%, up from 1.9% compared to the previous year. The mindshare of ClickUp is 1.9%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Abasiakama Bassey - PeerSpot reviewer
A project management tool that offers great scalability and stability
The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.
AhmadTalha - PeerSpot reviewer
User-friendly, offers a wide range of functions, and enhances collaboration within teams
We use ClickUp's pro solution for team project management. We divide our projects into multiple sprints and organize tasks accordingly. I have created a personal space within ClickUp where I oversee the development and design teams, each with its sections for tasks and stages of progress. This setup helps keep everything organized and ensures smooth collaboration across departments. ClickUp can optimize workflow by integrating with developer tools like Git, allowing seamless access to modules and enhancing collaboration. While I primarily use it for tracking team progress and roadmaps, integration with Git would greatly benefit developers who spend more time within ClickUp. Overall, I would rate ClickUp as a nine out of ten. I would recommend it to others.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."
"Offers, a free version."
"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."
"The product is user-friendly."
"It is easy to use and very stable."
"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."
"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."
"Stability-wise, I rate the solution a ten out of ten."
"The most valuable feature of ClickUp is the UI scheduling tool. It is the best and most convenient and attractive."
"I am currently exploring ClickUp AI, which I think is very good."
"We found it very simple and intuitive to use...The initial setup is straightforward."
"It gives reminders for important project dates and when a particular task is about to close."
"ClickUp optimizes task assignments with its user-friendly interface and plethora of options."
"The tool is pretty intuitive."
"The most valuable feature of ClickUp is its AI recommendation."
 

Cons

"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."
"I would like to see improvements with Bitrix24's marketing automation."
"There is a need for better integration with ERP solutions."
"The solution’s performance could be made faster."
"The solution's open channel and contact center could be improved."
"We need full ERP integration to take all our processes in one platform."
"It would be great if colleagues could get alerts via email when they are assigned something."
"ClickUp can improve the UI for mobile devices. For example, they are lacking some features in the Android version, such as Gantt charts."
"The email portion, specifically the email automation, where you can add attachments, has room for improvement."
"They should explain better how costs and licensing are distributed."
"It would be good if the solution facilitated voice calls or an option to chat directly with a person on ClickUp."
"More automation features must be added."
"The product is not user-friendly."
"Introducing automation and AI would greatly benefit ClickUp by reducing manual work."
"ClickUp could improve its documentation section."
 

Pricing and Cost Advice

"Bitrix24 used to be cheaper, but now it's getting expensive."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven or eight out of ten."
"We were using the free version which was really limited in terms of functionality."
"Price-wise, it is a very cheap solution."
"Licenses are cheap compared to other solutions."
"The cost is $2,500, which will be spread out over 18 to 24 months."
"Bitrix24 is a cheap tool. I think our costs are somewhere between $1,000 and $5,000 per month. There are no additional costs with it. We did put in some hours to clean up some project-related stuff in it, but it was not much."
"The product's pricing is okay for me. It is not expensive."
"The product’s cost is high."
"ClickUp is affordable."
"I use the free version."
"ClickUp’s pricing is better than Jira Align’s."
"The product has good pricing."
"The product is expensive."
"The price of ClickUp is reasonable. The price is approximately eight dollars per month per person."
"This solution costs $20 per user per month. If you have 20 users, you would pay $400 per month. There are no hidden fees that we are aware of."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Comms Service Provider
11%
Construction Company
7%
Government
6%
Healthcare Company
13%
Computer Software Company
9%
Performing Arts
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitrix24?
We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.
What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
What do you like most about ClickUp?
Everything in one place is the biggest benefit. I also like the diagramming tools, where you can create DFDs, structure charts, and more. That makes things easier.
What is your experience regarding pricing and costs for ClickUp?
I rate the pricing a five out of ten. ClickUp is affordable. We pay a yearly fee.
What needs improvement with ClickUp?
They should explain better how costs and licensing are distributed. They auto take money from the credit card without notification for a while.
 

Comparisons

 

Overview

 

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
Information Not Available
Find out what your peers are saying about Bitrix24 vs. ClickUp and other solutions. Updated: July 2025.
861,170 professionals have used our research since 2012.