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Bitrix24 vs ClickUp comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitrix24
Ranking in Project Management Software
12th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
CRM (16th), Enterprise Social Software (9th)
ClickUp
Ranking in Project Management Software
13th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Project Management Software category, the mindshare of Bitrix24 is 2.2%, up from 1.9% compared to the previous year. The mindshare of ClickUp is 1.9%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Abasiakama Bassey - PeerSpot reviewer
A project management tool that offers great scalability and stability
The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.
AhmadTalha - PeerSpot reviewer
User-friendly, offers a wide range of functions, and enhances collaboration within teams
We use ClickUp's pro solution for team project management. We divide our projects into multiple sprints and organize tasks accordingly. I have created a personal space within ClickUp where I oversee the development and design teams, each with its sections for tasks and stages of progress. This setup helps keep everything organized and ensures smooth collaboration across departments. ClickUp can optimize workflow by integrating with developer tools like Git, allowing seamless access to modules and enhancing collaboration. While I primarily use it for tracking team progress and roadmaps, integration with Git would greatly benefit developers who spend more time within ClickUp. Overall, I would rate ClickUp as a nine out of ten. I would recommend it to others.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are data entry, the pipeline view with filters, and the automation capabilities."
"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."
"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."
"Collaboration and CRM are the most valuable features of Bitrix24."
"It's a very easy-to-use product."
"Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."
"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."
"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."
"It is a scalable solution. I would rate it a ten out of ten."
"ClickUp optimizes task assignments with its user-friendly interface and plethora of options."
"The most valuable feature of ClickUp is its AI recommendation."
"Everything in one place is the biggest benefit. I also like the diagramming tools, where you can create DFDs, structure charts, and more. That makes things easier."
"ClickUp offers a relatively user-friendly experience, especially when it comes to its fundamental features."
"So when I take a note, I have the ability to highlight text and have it transform into a specific part of the note as a task."
"Stability-wise, I rate the solution a ten out of ten."
"The tool is pretty intuitive."
 

Cons

"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."
"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."
"The support provided by Bitrix24 is an area with shortcomings that needs improvement."
"This solution was built using old technology which is now mixed with new technologies. This can make it challenging to get new features live."
"There are some bugs in the mobile system."
"The client interface is not very user-friendly."
"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"Bitrix24’s interface needs to be improved."
"It can be improved by making it more user-friendly."
"ClickUp could improve by streamlining its functions and organizing them better for easier access."
"ClickUp doesn't have a roadmap vision and a proper way of planning."
"They should explain better how costs and licensing are distributed."
"ClickUp's interface needs improvement."
"ClickUp could improve by being customised to the development industry. We would like to have bug trackers and an agile approach built into the solution."
"More automation features must be added."
"The product is not user-friendly."
 

Pricing and Cost Advice

"Licenses are cheap compared to other solutions."
"We were using the free version which was really limited in terms of functionality."
"Bitrix24 is a cheap tool. I think our costs are somewhere between $1,000 and $5,000 per month. There are no additional costs with it. We did put in some hours to clean up some project-related stuff in it, but it was not much."
"The solution's pricing is quite average and not expensive."
"I use the free version. I sense that my company will need a license for the solution in a few months to use some features like lead management."
"Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."
"The cost is $2,500, which will be spread out over 18 to 24 months."
"Price-wise, it is a very cheap solution."
"The product is expensive."
"I don't have a lot of information about the pricing, but I know that it is fairly inexpensive."
"The product has good pricing."
"I use the free version."
"ClickUp’s pricing is better than Jira Align’s."
"The product’s cost is high."
"The price of ClickUp is reasonable. The price is approximately eight dollars per month per person."
"It's very affordable."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Comms Service Provider
9%
Construction Company
7%
Retailer
6%
Healthcare Company
14%
Computer Software Company
9%
Performing Arts
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitrix24?
We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.
What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
What do you like most about ClickUp?
Everything in one place is the biggest benefit. I also like the diagramming tools, where you can create DFDs, structure charts, and more. That makes things easier.
What is your experience regarding pricing and costs for ClickUp?
I rate the pricing a five out of ten. ClickUp is affordable. We pay a yearly fee.
What needs improvement with ClickUp?
They should explain better how costs and licensing are distributed. They auto take money from the credit card without notification for a while.
 

Comparisons

 

Overview

 

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
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Find out what your peers are saying about Bitrix24 vs. ClickUp and other solutions. Updated: July 2025.
862,452 professionals have used our research since 2012.