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BigFix vs GravityZone Business Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
23rd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
97
Ranking in other categories
Configuration Management (6th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
GravityZone Business Security
Ranking in Endpoint Protection Platform (EPP)
28th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 1.1%, up from 0.8% compared to the previous year. The mindshare of GravityZone Business Security is 1.6%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
Wesam Qashou - PeerSpot reviewer
Achieving nearly complete protection with reliable configuration management and effective technical support
The most valuable features of GravityZone Business Security are its anti-malware and anti-virus capabilities. The firewall policies are considered very powerful, and it prevents many malicious issues. The solution has its own definitions for viruses or malware, providing timely detection updates. Additionally, their technical support is very effective, with knowledgeable engineers handling cases efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Ability to run custom reports and custom relevance."
"It has improved reliability upon delivery of software and has also helped reduce software expenses. The extensibility of BigFix helps to create custom solutions where we may have considered purchasing something instead."
"It is pretty secure, and it gives extensive vulnerability features as compared to other applications. It supports multiple languages, and the security checks are pretty high as compared to other tools in the market."
"The best feature of BigFix is its multi-platform support."
"BigFix is easy to use."
"BigFix technical support is good."
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution."
"I like that the tool is a bit simple to use. In terms of handling phishing and rate mitigation, it is quite good. The product is stable. I rate it a perfect ten. The solution is scalable. I rate it an eight out of ten, with ten being the highest. The initial setup is straightforward. I have seen a return on investment."
"It is helpful for protecting our desktops and servers from malware and other threats."
"The most valuable feature of Bitdefender GravityZone Elite is its ease of use."
"GravityZone is very light on PCs and offers excellent threat detection capabilities, notably through its anti-malware and anti-virus features."
"Stability-wise, I rate the solution a ten out of ten."
"Offers network security protection. Management and maintenance of this solution is easy."
"The product provides endpoint visibility and portal updates, which are very helpful."
"The best part is the risk management; it gives me real relief, and an overall idea of what all my systems are exposed to, where my weaknesses lie, and how I can address them—whether it's misconfigurations, user behavior creating the risk, or the OS software that isn't getting patched, or critical CVs that aren't getting mitigated."
 

Cons

"In order to derive maximum benefit from BigFix, it is essential that we configure all of its features and implement them effectively. If the automation could be improved we would be able to mitigate the risks associated with zero-day threats."
"I would like to see more emphasis on using the web console, to have the same power as the full fat client console that they do they now. It's a lighter way to log in and it would be faster for our operators to do their work. The console tends to take a long time for a large number of clients."
"I would like to see the integration of user security between the different products to be improved. There's separate security for compliance, separate security for web reports, and the console, and you have to manage those things separately."
"For improvements, it would be good if BigFix supported more databases. Currently, it only supports DB2 and Microsoft SQL. Adding support for other databases like Oracle would be beneficial."
"Relay selection and availability needs improvement as an incorrect relay selected can cause network chokes."
"The relevant language takes a little getting used to since it's not used anywhere else in the industry. It's just in the BigFix environment."
"I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals."
"I'd definitely like to see additional feature parody in the web UI versus the console. There are certain things that you can only do in the console and they're very cumbersome to do, like secure parameters, for example. That's definitely something that has a wide degree of utility but it needs to be easier to surface. At this particular juncture between the transition, between the legacy console and the web UI, it's hard to justify dealing with the cumbersome aspects of the legacy console when theoretically everything's been through the web UI."
"The reporting functionality is quite minimal, and there are no alerts available. We are missing email encryption capabilities. We’ve also faced a few minor issues with the solution’s scalability."
"Bitdefender GravityZone Elite could improve by having a patch management function to become part of the solution. For now, it's a separate module subscription. For example, in my company, all the endpoints are sending the information about network attacks and detected malware, to the GravityZone console, and from the console, you can send all these alerts, to another solution, such as Syslog. This is a very important point for us because, this architecture, is similar to having hundreds of threat sensors in the company. The endpoint is a threat sensor and this is very important. From a security perspective, I'm not expecting anything more. However, I'm expecting patch management to become part of GravityZone, and not a separate subscription. This would be a large benefit to us."
"It is more than adequate, just needing to keep up with industry changes."
"From an MSP point of view, it is not as efficient as I would like."
"From an administration perspective, the tool lacks functionalities related to RMM and MDM. The tool should offer add-ons, like RMM and MDM."
"There could be more security features included in the product."
"Its performance can be better. It doesn't work very well for ransomware. That's why we are trying to evaluate other products."
"When you have to change some of the settings, the initial setup can become complicated."
 

Pricing and Cost Advice

"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"It might be about $23 a client."
"The tool's price continues to go up. The cost per endpoint can vary, ranging from approximately 30 to 80 dollars per year. Compared to other products, pricing is in the middle. You need to buy an additional database license, but most users already have it."
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
"The price is reasonable, but our customers find it expensive."
"Its price is very reasonable."
"There is a license needed to use this solution and it can be purchased for one, two, or three years."
"Its subscription is yearly."
"The price of Bitdefender GravityZone Elite is very good. We are on a three-year license, and the third year was free."
"We have to purchase licenses for the use of Bitdefender GravityZone Elite. We started out with approximately 150 licenses and now we have over 1,000. You can purchase licenses annually or every three years."
"Bitdefender GravityZone Elite is an affordable solution."
"The solution's pricing depends on the features selected but it is the most inexpensive option in the market."
"We pay approximately $1 per device per month for Bitdefender GravityZone Elite. There is no additional cost for the solution."
"We pay approximately $80,000 for a three-year subscription."
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Top Industries

By visitors reading reviews
Educational Organization
16%
Financial Services Firm
13%
Government
9%
Computer Software Company
8%
Computer Software Company
19%
Comms Service Provider
14%
Financial Services Firm
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
While performing integration, we face many issues with IBM solution. We need detailed information about those issues that can help users to mitigate them. The problem was related to the hardware co...
What do you like most about Bitdefender GravityZone Elite?
The product provides endpoint visibility and portal updates, which are very helpful.
What needs improvement with Bitdefender GravityZone Elite?
There are three main areas for improvement: Windows firewall, content filter, and support. This is one observation, though I have not studied it in length. When studying in depth, we have faced man...
What is your primary use case for Bitdefender GravityZone Elite?
We have partnerships with all of these vendors including Sophos, Bitdefender, Microsoft, Palo Alto, and many other vendors. We collect product reviews for them by calling on their behalf and asking...
 

Also Known As

Tivoli Endpoint Manager
GravityZone Elite
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe
Find out what your peers are saying about BigFix vs. GravityZone Business Security and other solutions. Updated: June 2025.
861,170 professionals have used our research since 2012.