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BigFix vs GravityZone Business Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
23rd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
97
Ranking in other categories
Configuration Management (6th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
GravityZone Business Security
Ranking in Endpoint Protection Platform (EPP)
28th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 1.1%, up from 0.8% compared to the previous year. The mindshare of GravityZone Business Security is 1.6%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
Wesam Qashou - PeerSpot reviewer
Achieving nearly complete protection with reliable configuration management and effective technical support
The most valuable features of GravityZone Business Security are its anti-malware and anti-virus capabilities. The firewall policies are considered very powerful, and it prevents many malicious issues. The solution has its own definitions for viruses or malware, providing timely detection updates. Additionally, their technical support is very effective, with knowledgeable engineers handling cases efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Almost every feature is wonderful in BigFix. It is very stable, and we can rely on it. It is an awesome tool."
"We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution."
"It is pretty secure, and it gives extensive vulnerability features as compared to other applications. It supports multiple languages, and the security checks are pretty high as compared to other tools in the market."
"The most valuable feature is the patching."
"The most valuable feature of BigFix is the reporting tool and patching Windows."
"I recommend BigFix to others."
"The most valuable aspect of BigFix is its ability to patch desktops. While we have complete control over servers and can easily push patches to them, desktops pose a greater risk for leaks and vulnerabilities if patches are not installed in a timely manner. By using BigFix, we have significantly improved our ability to patch desktops, whether they are laptops, desktops, or other mobile devices used by end-users."
"BigFix helped us to identify the compliance of devices and has also improved the way that we manage our software inventory for reporting to vendors."
"The monitoring dashboards are absolutely amazing, providing a lot of fine details about all activities."
"It is helpful for protecting our desktops and servers from malware and other threats."
"I like that the tool is a bit simple to use. In terms of handling phishing and rate mitigation, it is quite good. The product is stable. I rate it a perfect ten. The solution is scalable. I rate it an eight out of ten, with ten being the highest. The initial setup is straightforward. I have seen a return on investment."
"Overall, I rate GravityZone ten out of ten for its functionality and support."
"Bitdefender GravityZone Elite is efficient and lightweight. We have to do security audits every year and we saw how secure Bitdefender GravityZone Elite was, even the plan testers had difficulties taking control of a computer when it was protected. The solution was always rejecting the attacks of the test hackers, it has very good protection."
"The most valuable feature of Bitdefender GravityZone Elite is its efficiency in finding threats, such as viruses and ransomware."
"The best part is the risk management; it gives me real relief, and an overall idea of what all my systems are exposed to, where my weaknesses lie, and how I can address them—whether it's misconfigurations, user behavior creating the risk, or the OS software that isn't getting patched, or critical CVs that aren't getting mitigated."
"GravityZone Business Security is an important part of our security stack."
 

Cons

"The solution should have some kind of a local caching methodology, where the patches can be taken locally into a localized relay server, and from there, the patch can be applied, so that there is not much usage of the network required."
"The product should become cloud-based. Also, the peer nesting ability of the product is a little backward."
"The self-service application seems to need some work to replace the client UI. There are a lot of pop-ups if you use a baseline as the object that you're setting to a workstation. Unless you're using web UI, the message is not customizable in the user notification."
"There is no support for patch management on SLES on IBM pSeries (only the Intel platform is supported)."
"I would like to see for it to be a little easier for new users to be able to learn and create relevant statements. In my opinion, that's the hardest part for bringing on new people that haven't had BigFix experience. Being able to have easier ways to build relevance in ActionScript would be the biggest improvement I'd like to see."
"The solution could improve by adding support drivers for different systems and equipment. When you have a lot of different computers if they could fix how to install any updates, firmware, or drivers for different systems or servers it would be good."
"To make it a ten they should improve the licensing. Second, if they could have one environment for everything it would be nice. For you to install compliance you need to install the server, and then you add the modules. For you to install inventory you install the server and then you add the modules. It's not easy to do. When I was doing it before I learned it, it was not straight forward."
"BigFix could improve its asset management capabilities to discover assets, including hardware."
"There could be more security features included in the product."
"From an MSP point of view, it is not as efficient as I would like."
"Bitdefender GravityZone Elite could improve by having a patch management function to become part of the solution. For now, it's a separate module subscription. For example, in my company, all the endpoints are sending the information about network attacks and detected malware, to the GravityZone console, and from the console, you can send all these alerts, to another solution, such as Syslog. This is a very important point for us because, this architecture, is similar to having hundreds of threat sensors in the company. The endpoint is a threat sensor and this is very important. From a security perspective, I'm not expecting anything more. However, I'm expecting patch management to become part of GravityZone, and not a separate subscription. This would be a large benefit to us."
"Another observation was that we have disabled all the external media via GravityZone Business Security policies, but when connecting a device such as a phone, it was getting detected, and users were able to read and write files."
"Its performance can be better. It doesn't work very well for ransomware. That's why we are trying to evaluate other products."
"The main issue with Bitdefender is the UI and console. It's not designed with current standards; it's not HTML5 and doesn't work well for navigation, making it a little clunky."
"While GravityZone is comprehensive, it can sometimes prevent the execution of local-made programs, resulting in false alarms."
"If an enterprise already has existing security features or products, GravityZone Business Security could integrate with them. This will make it a cost-effective solution without replacing their current setup."
 

Pricing and Cost Advice

"The license is subscription-based."
"Its price is very reasonable."
"It might be about $23 a client."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"The price of BigFix is better than the solutions. You are able to pay monthly or annually. There are not any hidden costs with BigFix. There is an additional cost for the SQL database."
"The price of BigFix could be lower. However, I am always seeking a lower price."
"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."
"The cost is slightly high."
"We pay approximately $1 per device per month for Bitdefender GravityZone Elite. There is no additional cost for the solution."
"We pay approximately $80,000 for a three-year subscription."
"There is a license needed to use this solution and it can be purchased for one, two, or three years."
"The pricing is within the market price range compared to other solutions. It's quite affordable."
"Bitdefender GravityZone Elite is an affordable solution."
"Its subscription is yearly."
"We have to purchase licenses for the use of Bitdefender GravityZone Elite. We started out with approximately 150 licenses and now we have over 1,000. You can purchase licenses annually or every three years."
"The solution's pricing depends on the features selected but it is the most inexpensive option in the market."
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Top Industries

By visitors reading reviews
Educational Organization
16%
Financial Services Firm
13%
Government
9%
Computer Software Company
8%
Computer Software Company
19%
Comms Service Provider
14%
Financial Services Firm
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
While performing integration, we face many issues with IBM solution. We need detailed information about those issues that can help users to mitigate them. The problem was related to the hardware co...
What do you like most about Bitdefender GravityZone Elite?
The product provides endpoint visibility and portal updates, which are very helpful.
What needs improvement with Bitdefender GravityZone Elite?
There are three main areas for improvement: Windows firewall, content filter, and support. This is one observation, though I have not studied it in length. When studying in depth, we have faced man...
What is your primary use case for Bitdefender GravityZone Elite?
We have partnerships with all of these vendors including Sophos, Bitdefender, Microsoft, Palo Alto, and many other vendors. We collect product reviews for them by calling on their behalf and asking...
 

Also Known As

Tivoli Endpoint Manager
GravityZone Elite
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe
Find out what your peers are saying about BigFix vs. GravityZone Business Security and other solutions. Updated: June 2025.
861,390 professionals have used our research since 2012.