BigFix vs Cisco Secure Endpoint comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Fortinet FortiEDR
Sponsored
Average Rating
7.8
Number of Reviews
32
Ranking in other categories
Endpoint Detection and Response (EDR) (12th)
BigFix
Average Rating
8.6
Number of Reviews
91
Ranking in other categories
Configuration Management (5th), Endpoint Protection Platform (EPP) (15th), Patch Management (3rd), Unified Endpoint Management (UEM) (4th)
Cisco Secure Endpoint
Average Rating
8.6
Number of Reviews
45
Ranking in other categories
Endpoint Protection Platform (EPP) (10th), Endpoint Detection and Response (EDR) (9th), Cisco Security Portfolio (7th)
 

Mindshare comparison

As of June 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of Fortinet FortiEDR is 5.0%, up from 3.7% compared to the previous year. The mindshare of BigFix is 0.9%, up from 0.7% compared to the previous year. The mindshare of Cisco Secure Endpoint is 1.9%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
Unique Categories:
Endpoint Detection and Response (EDR)
7.4%
Configuration Management
9.6%
Patch Management
15.2%
Cisco Security Portfolio
6.3%
 

Featured Reviews

AE
May 1, 2023
Easy to configure and use, and improved our customer satisfaction
We work with the end-to-end Fortinet portfolio, especially their UTM firewall, anti-APT, and EDR solutions Fortinet has improved our customer satisfaction. This is primarily what I see. Fortinet FortiEDR is easy to use. It is easy to deploy, manage, and configure. Fortinet helps free up around 14…
SG
Mar 9, 2023
Simple patching, useful patch reports, and good support
The solution is stable. The primary role of the solution is to patch the systems to the latest released security updates. We have not had any issues once we had deployed the solution correctly. During our exploration of available solutions, we found that very few in the market offer comprehensive security features. In our evaluation of BigFix, we were particularly impressed with its VMware functionality, which far exceeded that of other solutions we considered. Rather than having to configure multiple solutions, BigFix provided us with basic security information and VMware management detection and response all in one. While the effectiveness of BigFix is certainly a key consideration, its ability to consolidate security features was a major factor in our decision to choose it. I rate the stability of BigFix an eight out of ten.
EI
Apr 9, 2023
Protects us from hackers and handles a lot of things automatically, but needs better integration
We would like to see the protection from the start of the endpoint till the end. Nowadays, we see that working from home is quite important, so there's a need to protect the whole layer, not only the network of the customer. There is a change towards starting from the process on the endpoint and then protecting that towards the application and the data on the back end. You need to protect that whole layer, which means that you have to have something on your endpoints that can protect. Today, at the Cisco Live event, I heard that there will be an AnyConnect solution from Cisco that will help us in delivering the kinds of security solutions that customers currently want. In some cases, we use AnyConnect, but because SaaS is coming up, many of the solutions or many endpoints are using a browser to make the connection to any place, anytime, and anywhere, so you want to have a secure connection at the start. It should be on every endpoint. I've heard Cisco is developing that right now to have all endpoints, not only laptops, desktops, and tablets, but also mobile devices, connected and secure towards the application and the data at the end. We are using AnyConnect as a VPN solution, but not as a whole set, which is currently being developed by Cisco. They can combine the platforms and the management tools so that they are a little bit simpler and easy to use. The integration of the Cisco products for security could be better in the sense that not everything is integrated, and they aren't working together. In addition, not all products are multi-tenant, so you can't separate different customer environments from each other, which makes it a little bit hard for a managed service provider to deliver services to the customers. The quality of the product should be on top. For instance, when they are being introduced, some firewalls have some bugs, and they are known bugs. So, going to the latest version of the firewall is not always the smartest thing to do. There could be an improvement to help us go to the most modern version.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is stable and scalable."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The most valuable feature is the analysis, because of the beta structure."
"The solution was relatively easy to deploy."
"It is stable and scalable."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Fortinet is very user-friendly for customers."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"BigFix is incredibly fast and accurate in patching, reporting, and remediation."
"Software distribution and patch management are the most valuable."
"It is pretty secure, and it gives extensive vulnerability features as compared to other applications. It supports multiple languages, and the security checks are pretty high as compared to other tools in the market."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"We've had no issues with stability."
"The architecture for patching and the 100% correct reporting makes BigFix stand apart from other solutions."
"DOWNLOADING-PATCHES; It has also helped to reduce network traffic when it comes to downloading patches. By only having to download the patch once to the central location and then utilizing the relay structure to then download the patch to a specific site and then everything gathering at local, it greatly reduces the bandwidth of multiple endpoints."
"BigFix helped us to identify the compliance of devices and has also improved the way that we manage our software inventory for reporting to vendors."
"Its most valuable features are its scalability and advanced threat protection for customers."
"The entirety of our network infrastructure is Cisco and the most valuable feature is the integration."
"The integration with other Cisco products seemed to be really effective. We had Umbrella in place and we were using AnyConnect as well as Firepower. Once a threat was detected, being able to do the threat lookups and the live tracking was really useful."
"The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great."
"Real-time threat prevention using sandboxing, file trajectory, and retrospective security."
"It is a very stable program."
"The most valuable feature is signature-based malware detection."
"The console feature gives a centralized management of what's going on, and if something happens, it gives you an alert. So, that's the most important feature for me."
 

Cons

"Intelligence aspects need improvement"
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The dashboard isn't easy to access and manage."
"Detections could be improved."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"ZTNA can improve latency."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"I'd like to see better API integration with BigFix. We have some tremendous API capability inside of CyFIR and the ability to take textual search results, for example, and bring that back into the BigFix dashboard. This would be of extreme interest to us and our customers."
"Its pricing should be improved. It is too costly."
"The relevant language takes a little getting used to since it's not used anywhere else in the industry. It's just in the BigFix environment."
"In-place and OS upgrades can be improved."
"The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point."
"I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals."
"They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management."
"Needs to improve Network Access Protection (NAP) technologies to prevent computers with vulnerabilities from gaining access to networks."
"Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that."
"The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on."
"In the next release, I would for it to have back up abilities. I would like the ability to go back to a point in time to when my PC was uninfected and to the moment of when the infection happened."
"Cisco is good in terms of threat intelligence plus machine learning-based solutions, but we feel Cisco is lagging behind in using artificial intelligence in its systems."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
"I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products."
"It's pretty good as it is, but its cost could be improved."
"We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints."
 

Pricing and Cost Advice

"The pricing is typical for enterprises and fairly priced."
"The price is comprable to other endpoint security solutions."
"Fortinet FortiEDR is available at a very competitive price compared to the other products in the market."
"I'm not familiar with pricing, but it looks a bit costly compared to other vendors I think."
"There are no issues with the pricing."
"The hardware costs about €100,000 and about €20,000 annually for access."
"The solution is not expensive."
"Offered at a high price"
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"The price is reasonable, but our customers find it expensive."
"Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
"The price of BigFix is better than the solutions. You are able to pay monthly or annually. There are not any hidden costs with BigFix. There is an additional cost for the SQL database."
"There is also the Cisco annual subscription plus my management time in terms of what I do with the Cisco product. I spend a minimal amount of time on it though, just rolling out updates as they need them and monitoring the console a couple of times a day to ensure nothing is out of control. Cost-wise, we are quite happy with it."
"The pricing and licensing are reasonable. The cost of AMP for Endpoints is inline with all the other software that has a monthly endpoint cost. It might be a little bit higher than other antivirus type products, but we're only talking about a dollar a month per user. I don't see that cost as being an issue if it's going to give us the confidence and security that we're looking for. We have had a lot of success and happiness with what we're using, so there's no point in changing."
"It is a subscription-based product."
"It is quite cost-effective. I would rate it ten out of ten."
"Because we do see the value of what it's bringing, I think they have priced it well."
"The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."
"Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
"Cisco's pricing is reasonable. We also do not need to opt for niche players, which would have charged us significantly more than Cisco for ecosystem solutions. We are highly satisfied with the pricing structure of Cisco's solutions they are reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Government
8%
Manufacturing Company
8%
Financial Services Firm
8%
Educational Organization
46%
Financial Services Firm
9%
Government
7%
Computer Software Company
7%
Computer Software Company
17%
Government
9%
Financial Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protectio...
What do you like most about Fortinet FortiEDR?
We have FortiEDR installed on all our systems. This protects them from any threats.
What is your experience regarding pricing and costs for Fortinet FortiEDR?
The pricing of the solution is on the high end compared to its offerings and capabilities.
What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten.
What needs improvement with BigFix?
The solution’s pricing could be improved.
 

Also Known As

enSilo, FortiEDR
Tivoli Endpoint Manager
Cisco AMP for Endpoints
 

Learn More

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Overview

 

Sample Customers

Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
Find out what your peers are saying about BigFix vs. Cisco Secure Endpoint and other solutions. Updated: June 2024.
787,817 professionals have used our research since 2012.