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Automic Automation vs GoAnywhere MFT comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.0
Automic Automation boosts efficiency by automating workflows, reducing human interaction, cutting costs, and improving compliance and task alignment.
Sentiment score
5.6
GoAnywhere MFT saves costs and time through automation, efficiency, security, and ease of use, enhancing overall resource management.
Automic Automation has helped reduce workload failure rates by fifty percent.
GoAnywhere can perform the work of three people, leading to a decrease in manpower needs for automation and file transfer.
There is a drastic improvement in time; at least a 50% to 60% improvement in terms of effort.
We have cut down the time by 50% by utilizing this solution.
 

Customer Service

Sentiment score
7.2
Automic Automation's support is knowledgeable but inconsistent; transition to Broadcom affected availability, despite positive user feedback on improvements.
Sentiment score
6.0
GoAnywhere MFT's customer service is praised for professionalism, but some desire faster response times and improved first-level support.
They react quickly when it is urgent.
They are highly knowledgeable in their product area and very easy to work with.
If you put the tickets in for which you need help right away, they get back to you right away.
It's not a situation where you raise a ticket and wait for 48 hours to get a response; it's immediate.
They have their number on their website to call, and they are fast and available all the time.
The support technician who worked with me initially owned the ticket through the whole process, even after escalating to developers or higher-level support.
 

Scalability Issues

Sentiment score
7.2
Automic Automation excels in scalability, efficiently managing diverse workloads and environments, with high user satisfaction in performance and flexibility.
Sentiment score
6.2
GoAnywhere MFT is scalable, user-friendly, supports diverse platforms, and efficiently manages connections for process automation and integration.
We have small clients running a thousand tasks per day and big enterprises running one million or two million tasks per day.
The solution effectively supports our existing user base and is equipped to scale further.
It does not perform real-time scalability in our environment, but because of the way we have built it, it can scale well past any thresholds with no issues.
The scalability is ten out of ten because it works effectively even with many users, large files, and a lot of data moving at once.
I would rate the scalability of GoAnywhere MFT as a ten.
Stability is excellent, downtime is rare, and even large files can be transferred completely without any problem.
 

Stability Issues

Sentiment score
7.9
Automic Automation provides reliable stability with minimal disruptions, high user ratings, and quick resolution of issues in well-tuned environments.
Sentiment score
6.6
GoAnywhere MFT is praised for stability, minimal downtime, reliable performance, with responsive support and near-perfect satisfaction ratings.
The stability of the solution is excellent.
In a well-tuned environment, it runs very smoothly.
So far, I have not encountered any issues related to instability such as lagging, crashing, or downtime.
The stability of the application itself is excellent.
Stability is excellent, downtime is rare, and even large files can be transferred completely without any problem.
It works very well, especially when kept up to date.
 

Room For Improvement

Users seek improved reporting, stability, UI, compatibility, and documentation in Automic Automation, citing complexity and integration challenges.
GoAnywhere MFT needs improvements in UI design, documentation, training, support, pricing, DNS, security, connectivity, speed, and integration.
It does not work as well for activities that require real-time input/output, but it works very well for batch, ETL, or similar cases.
Pricing is a major issue for some clients due to changes in Broadcom's pricing model, causing some to seek alternative solutions.
A feature that provides a dependency chart or tree diagram would be very helpful.
That's the only thing that could help if the application could log what caused the error for us to prevent it.
We had to reach out to GoAnywhere support, and they were quick to provide support within a day, so we were able to complete that use case.
when the application runs on a server and encounters problems, it doesn't provide detailed information on the server issues, which could help users troubleshoot better.
 

Setup Cost

Automic Automation's pricing flexibility is praised, yet Broadcom's licensing model and rising costs prompt consideration of alternatives.
GoAnywhere MFT pricing is flexible with custom quotes, offering good value despite potential costs for extra features or modules.
Broadcom decided to change the way of licensing by moving to the number of jobs runs and then they say that clients have to pay three million because they run one million jobs per day.
Due to the increased pricing, some of them are thinking of reducing tasks in Automic to have fewer executions.
The pricing has been increasing significantly over the years, raising operational costs instead of reducing them.
Azure is significantly more expensive.
There are approximately 30% to 40% savings.
For the Indian market, the pricing is particularly high.
 

Valuable Features

Automic Automation offers a user-friendly interface, cross-platform integration, robust scalability, and flexible workflow automation with real-time notifications.
GoAnywhere MFT offers automation, security, integration, and scalability, enhancing efficiency with seamless file transfers and compliance support.
A standout feature is the comprehensive versioning, allowing easy rollback to previous states.
Designing workflows is made easier by the graphical user interface, simplifying complex tasks.
It supports high availability by operating multiple servers concurrently, which means users do not experience outages or the need to log in again, even if some servers are updated.
It provides multiple cipher options for HTTPS and SFTP protocols, utilizing AES-based algorithms for secure communication and data transfer.
I can produce reports for security and have full control over secure protocols allowed on the system, making it easy to comply with security standards such as Sarbanes-Oxley.
Before, we had to write scripts and manually update them to move data around, encrypt files, or rename files. Now we just use the GUI to set the modules for transfers, encryption, renaming, and copying, allowing us to set it and schedule it to run without any user interaction.
 

Categories and Ranking

Automic Automation
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
104
Ranking in other categories
Workload Automation (2nd)
GoAnywhere MFT
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
68
Ranking in other categories
Managed File Transfer (MFT) (1st)
 

Mindshare comparison

While both are Infrastructure Software Management solutions, they serve different purposes. Automic Automation is designed for Workload Automation and holds a mindshare of 8.1%, up 6.5% compared to last year.
GoAnywhere MFT, on the other hand, focuses on Managed File Transfer (MFT), holds 10.7% mindshare, up 6.5% since last year.
Workload Automation Market Share Distribution
ProductMarket Share (%)
Automic Automation8.1%
Control-M19.1%
AutoSys Workload Automation10.2%
Other62.599999999999994%
Workload Automation
Managed File Transfer (MFT) Market Share Distribution
ProductMarket Share (%)
GoAnywhere MFT10.7%
IBM Sterling File Gateway9.3%
MOVEit9.3%
Other70.7%
Managed File Transfer (MFT)
 

Featured Reviews

Peter Grundler - PeerSpot reviewer
Helps to move away from manual tasks and offers wide platform support and web-based interface
Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.
Rohan Suryawanshi - PeerSpot reviewer
Automation simplifies file transfer and builds confidence in security
I appreciate the features of GoAnywhere MFT such as advanced workflows to automate all the transfer and reduce manual effort. The logs and reporting are very helpful for checking all the compliances. The encryption is quite good. The main feature which is very useful is connectors to connect it with cloud services such as AWS, Azure, GCP. The automation in GoAnywhere MFT really helps us because it reduced the manual work significantly. We can transfer hundreds of files with zero manual interventions. The audit trails also help during the compliance audits. It has given stakeholders more confidence in the security of file transfer. It also helped developers to securely transfer the files. Overall, the impact was very good and positive in our business and personal improvements.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
16%
Computer Software Company
12%
Insurance Company
8%
Financial Services Firm
12%
Manufacturing Company
11%
Healthcare Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise14
Large Enterprise66
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise13
Large Enterprise32
 

Questions from the Community

What do you like most about Automic Workload Automation?
It is easy to manage complex workloads and use electronic workflow automation.
What is your experience regarding pricing and costs for Automic Workload Automation?
The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation.
What needs improvement with Automic Workload Automation?
The support and knowledge of incident management could be enhanced. There have been unresolved issues persisting for years, affecting customer satisfaction. Improvement is needed in both the respon...
What do you like most about Fortra's GoAnywhere MFT?
GoDrive eliminates the need to use the exchange server for file sharing.
What is your experience regarding pricing and costs for Fortra's GoAnywhere MFT?
It is around market value. It is neither too high nor too low, but balanced.
What needs improvement with Fortra's GoAnywhere MFT?
Regarding data parsing on files such as XML and JSON, we mostly perform manipulations on the files themselves. I am unable to accomplish this with the predefined functions provided by GoAnywhere MF...
 

Also Known As

Automic Dollar Universe
HelpSystems GoAnywhere MFT, GoAnywhere MFT, GoAnywhere Managed File Transfer,
 

Overview

 

Sample Customers

ING, Adidas, 84.51, ESB
McKesson City of Modesto, California Kwik Trip Northwestern University Charter Communications
Find out what your peers are saying about BMC, Broadcom, JAMS Software and others in Workload Automation. Updated: September 2025.
867,445 professionals have used our research since 2012.