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Automic Automation vs GoAnywhere MFT comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Automic Automation boosts efficiency by automating workflows, reducing human interaction, cutting costs, and improving compliance and task alignment.
Sentiment score
7.3
GoAnywhere MFT delivers significant ROI by boosting efficiency, reducing costs, and enhancing security with effective automation according to users.
Automic Automation has helped reduce workload failure rates by fifty percent.
GoAnywhere can perform the work of three people, leading to a decrease in manpower needs for automation and file transfer.
There is a drastic improvement in time; at least a 50% to 60% improvement in terms of effort.
We have cut down the time by 50% by utilizing this solution.
 

Customer Service

Sentiment score
7.1
Automic Automation's support is knowledgeable but inconsistent; transition to Broadcom affected availability, despite positive user feedback on improvements.
Sentiment score
7.1
GoAnywhere MFT's support is praised for knowledge but criticized for response delays; satisfaction ratings vary from 3 to 10.
They react quickly when it is urgent.
They are highly knowledgeable in their product area and very easy to work with.
If you put the tickets in for which you need help right away, they get back to you right away.
It's not a situation where you raise a ticket and wait for 48 hours to get a response; it's immediate.
They have their number on their website to call, and they are fast and available all the time.
The support technician who worked with me initially owned the ticket through the whole process, even after escalating to developers or higher-level support.
 

Scalability Issues

Sentiment score
8.3
Automic Automation excels in scalability, efficiently managing diverse workloads and environments, with high user satisfaction in performance and flexibility.
Sentiment score
7.2
GoAnywhere MFT is scalable, handling increased workloads with ease, supporting diverse platforms and maintaining high performance and uptime.
We have small clients running a thousand tasks per day and big enterprises running one million or two million tasks per day.
The solution effectively supports our existing user base and is equipped to scale further.
It does not perform real-time scalability in our environment, but because of the way we have built it, it can scale well past any thresholds with no issues.
The scalability is ten out of ten because it works effectively even with many users, large files, and a lot of data moving at once.
I would rate the scalability of GoAnywhere MFT as a ten.
We have clients with over 600,000 users.
 

Stability Issues

Sentiment score
8.0
Automic Automation provides reliable stability with minimal disruptions, high user ratings, and quick resolution of issues in well-tuned environments.
Sentiment score
7.7
GoAnywhere MFT is stable, with few issues; user maintenance and updates ensure high reliability, with responsive support.
The stability of the solution is excellent.
In a well-tuned environment, it runs very smoothly.
So far, I have not encountered any issues related to instability such as lagging, crashing, or downtime.
It works very well, especially when kept up to date.
It has robust stability because we have never faced any downtime.
There have been downtimes we dealt with, especially at the beginning of deployment.
 

Room For Improvement

Users seek improved reporting, stability, UI, compatibility, and documentation in Automic Automation, citing complexity and integration challenges.
GoAnywhere MFT users urge UI, training, documentation, CSV performance, DNS, API enhancements, and improved pricing, scheduling, and integration.
It does not work as well for activities that require real-time input/output, but it works very well for batch, ETL, or similar cases.
Pricing is a major issue for some clients due to changes in Broadcom's pricing model, causing some to seek alternative solutions.
A feature that provides a dependency chart or tree diagram would be very helpful.
That's the only thing that could help if the application could log what caused the error for us to prevent it.
We had to reach out to GoAnywhere support, and they were quick to provide support within a day, so we were able to complete that use case.
when the application runs on a server and encounters problems, it doesn't provide detailed information on the server issues, which could help users troubleshoot better.
 

Setup Cost

Automic Automation's pricing flexibility is praised, yet Broadcom's licensing model and rising costs prompt consideration of alternatives.
GoAnywhere MFT offers flexible, competitive pricing with customizable options, appreciated for its comprehensive features and organization-friendly cost.
Broadcom decided to change the way of licensing by moving to the number of jobs runs and then they say that clients have to pay three million because they run one million jobs per day.
Due to the increased pricing, some of them are thinking of reducing tasks in Automic to have fewer executions.
The pricing has been increasing significantly over the years, raising operational costs instead of reducing them.
Azure is significantly more expensive.
There are approximately 30% to 40% savings.
The pricing is decent for mid-sized and small-sized companies.
 

Valuable Features

Automic Automation offers a user-friendly interface, cross-platform integration, robust scalability, and flexible workflow automation with real-time notifications.
GoAnywhere MFT enhances efficiency with automated workflows, advanced security, seamless integration, and compliance, supporting multiple protocols and easy use.
A standout feature is the comprehensive versioning, allowing easy rollback to previous states.
Designing workflows is made easier by the graphical user interface, simplifying complex tasks.
It supports high availability by operating multiple servers concurrently, which means users do not experience outages or the need to log in again, even if some servers are updated.
It provides multiple cipher options for HTTPS and SFTP protocols, utilizing AES-based algorithms for secure communication and data transfer.
I can produce reports for security and have full control over secure protocols allowed on the system, making it easy to comply with security standards such as Sarbanes-Oxley.
Before, we had to write scripts and manually update them to move data around, encrypt files, or rename files. Now we just use the GUI to set the modules for transfers, encryption, renaming, and copying, allowing us to set it and schedule it to run without any user interaction.
 

Categories and Ranking

Automic Automation
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
103
Ranking in other categories
Workload Automation (2nd)
GoAnywhere MFT
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
53
Ranking in other categories
Managed File Transfer (MFT) (2nd)
 

Mindshare comparison

While both are Infrastructure Software Management solutions, they serve different purposes. Automic Automation is designed for Workload Automation and holds a mindshare of 7.5%, up 6.1% compared to last year.
GoAnywhere MFT, on the other hand, focuses on Managed File Transfer (MFT), holds 9.8% mindshare, up 6.0% since last year.
Workload Automation
Managed File Transfer (MFT)
 

Featured Reviews

Peter Grundler - PeerSpot reviewer
Helps to move away from manual tasks and offers wide platform support and web-based interface
Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.
Vidyasagar Gupta - PeerSpot reviewer
Enables secure and efficient file transfers with customizable automations
The biggest improvement I've seen since using GoAnywhere MFT for three to four years is in security; control over our network security is the biggest factor to consider, and the solution automatically identifies and blocks attempts to attack our system. Additionally, the transfer speed is impressive; even if files are in GBs, it doesn't take much time to transfer, increasing our organization's efficiency significantly. In my opinion, the best feature of GoAnywhere MFT is its user-friendly UI; it's very simple to use compared to other managed file transfer tools such as MOVEit and Axway, which are a bit more complicated. While we don't use any connectors for services such as Salesforce, SharePoint Online, or MS365, GoAnywhere MFT does have the capability of connecting to these systems either through SFTP, HTTPS protocols, or API-based connections. The way it works here is different; we set up a resource-based connection to connect to various services such as SAP or Salesforce. The range of connectors that GoAnywhere MFT provides out of the box is quite extensive; it covers everything from legacy tools that support AS2 connections to the latest services such as AWS and Azure Blobs. I'm very satisfied with the connectivity options available in GoAnywhere MFT; they include everything you can think of, and as long as the system you want to connect to accepts connections, we can connect using AS2, AS4, and other cloud connectors. In relation to the agents, they are crucial for extending MFT automation to remote systems. I've noticed that in my previous organization, agents were not used as we connected via network shares, which led to occasional connectivity issues. Now, using agents increases the file transfer speed by about 20 to 30%, and they provide a more stable connection compared to legacy network shares.
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
17%
Computer Software Company
12%
Insurance Company
8%
Financial Services Firm
13%
Manufacturing Company
12%
Healthcare Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Automic Workload Automation?
It is easy to manage complex workloads and use electronic workflow automation.
What is your experience regarding pricing and costs for Automic Workload Automation?
The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation.
What needs improvement with Automic Workload Automation?
The support and knowledge of incident management could be enhanced. There have been unresolved issues persisting for years, affecting customer satisfaction. Improvement is needed in both the respon...
What do you like most about Fortra's GoAnywhere MFT?
GoDrive eliminates the need to use the exchange server for file sharing.
What is your experience regarding pricing and costs for Fortra's GoAnywhere MFT?
After evaluating other solutions, we found the pricing they offered to be genuinely competitive. Compared to other competitors, they are highly recommended and have provided good pricing. I would r...
What needs improvement with Fortra's GoAnywhere MFT?
The speed could be better, and the user interface could be more user-friendly. In some areas, it's a bit complex and the learning trajectory is steep, so they can definitely improve on these aspects.
 

Also Known As

Automic Dollar Universe
HelpSystems GoAnywhere MFT, GoAnywhere MFT, GoAnywhere Managed File Transfer,
 

Overview

 

Sample Customers

ING, Adidas, 84.51, ESB
McKesson City of Modesto, California Kwik Trip Northwestern University Charter Communications
Find out what your peers are saying about BMC, Broadcom, Redwood Software and others in Workload Automation. Updated: June 2025.
859,687 professionals have used our research since 2012.