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Automation Anywhere vs Katalon Studio comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Automation Anywhere optimizes ROI, reducing labor and errors, enhancing efficiency, shifting tasks, and improving customer service within months.
Sentiment score
6.1
Katalon Studio is easy to learn, reduces testing time and costs, but effectiveness varies with application and usage.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Automation Anywhere has helped us save money.
 

Customer Service

Sentiment score
6.9
Automation Anywhere's technical support is generally responsive and knowledgeable, though users desire improved consistency and quicker response times.
Sentiment score
5.9
Katalon Studio's customer service is quick, with better support for licensed users; free users often rely on community forums.
Whenever we need help, we can reach out to them, and they help us out.
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
Katalon's support is not very strong unless you opt for the enterprise version.
I encountered a couple of issues during the initial setup, but customer care resolved them quickly.
Within 24 hours, I received support from the customer support team through their forum.
 

Scalability Issues

Sentiment score
7.3
Automation Anywhere is scalable, efficiently handling growth, supporting complex processes, and easily integrating with cloud platforms across departments.
Sentiment score
6.9
Katalon Studio offers scalable Selenium script execution with budget-friendly options but requires improvements in speed and load testing adaptability.
As we are using Microsoft Copilot for our AI agents, I look forward to integrating it with Automation Anywhere and its solutions, seeing it as a beneficial partnership as Automation progresses toward AI as the main solution.
The centralized control room allows us to orchestrate and manage bots seamlessly.
I can scale it in terms of hundreds of bots and configure hundreds of parallel robots easily.
It allows me to develop, run, and deploy test cases extensively.
Katalon Studio handles larger projects and more complex test cases very easily.
Katalon Studio has very good scalability.
 

Stability Issues

Sentiment score
6.9
Automation Anywhere is reliable, with increased availability from cloud migration, though stability varies with development and infrastructure practices.
Sentiment score
6.7
Katalon Studio's stability is generally reliable, scoring six to nine out of ten, despite occasional lags and crashes.
With the latest applications, there are no significant issues like freezing or crashing.
From a stability and reliability perspective, we can remain confident that the product performs as an enterprise solution and meets expected standards.
If you have good best practices, reusable code, an effective framework, and a solid development methodology, bots can be very stable.
It needs more stability when test cases are executed.
In my experience, Katalon Studio is stable, but sometimes I encounter lag and crash issues.
I have not encountered any major bugs or crashes.
 

Room For Improvement

Automation Anywhere needs improvements in integration, stability, user interface, AI capabilities, and enhanced support and pricing flexibility.
Katalon Studio requires better language support, tool integration, stability, documentation, reporting, pricing, and enhanced app testing capabilities.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
Parallel execution is available, but not with the free version.
Providing clearer guidance during the trial period for certification and training modules would also help.
There is significant competition, so providing a good offer with extra features could be beneficial.
 

Setup Cost

Automation Anywhere's pricing ranges from mid to high, being cost-effective for large enterprises but steep for smaller businesses.
Katalon Studio offers free and paid versions, with mixed opinions on pricing and value impacting enterprise buying decisions.
It is more cost-efficient compared to all other RPA platforms.
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
It is not cheap, with costs ranging between 700 to 800 dollars per month.
The approximate cost is around $8,000.
Although there are free automation software options available, Katalon Studio offers everything in a single hub for a fee.
The pricing of Katalon Studio is affordable, making it a sensible option for those looking for an affordable range.
 

Valuable Features

Automation Anywhere streamlines automation with an intuitive interface, low-code bot creation, AI-driven features, and robust integration capabilities.
Katalon Studio is favored for its ease, flexibility, robust automation features, seamless integration, affordability, and user-focused adaptability.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
We can schedule our test cases, and the report which we get can be shared with higher-level management.
Katalon Studio has positively impacted my organization because I have noticed that I can save more than 50% of our time automating test cases.
Now, using Katalon Studio, we have a 50% increase in velocity in the test and create automatic tests.
 

Categories and Ranking

Automation Anywhere
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
613
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (2nd), Intelligent Document Processing (IDP) (3rd), Agentic Automation (1st)
Katalon Studio
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
50
Ranking in other categories
Regression Testing Tools (3rd), API Testing Tools (4th), Test Automation Tools (4th)
 

Featured Reviews

Vatsal Mehta - PeerSpot reviewer
Accommodates diverse use cases and effectively meets customer requirements
AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.
Keerthi Prasannakumar - PeerSpot reviewer
Has improved test efficiency and automated repeated sanity checks using reusable components
The best features Katalon Studio offers include its user-friendly nature. It is very much a user-friendly automation framework that supports both beginners and advanced users. It combines manual and script-based testing, allowing easy recording of steps and customization using Java or Groovy. Its built-in reporting, data-driven testing, and CI/CD integration are extremely useful for managing end-to-end automation efficiently. The best feature of Katalon Studio is its ease of setup with both manual and scripted automation, plus strong integration techniques, which help the tester find reports easily. It is more focused on debugging, reusability, and reporting. The reporting and debugging features of Katalon Studio help me in my testing workflow by providing test execution reports with logs, screenshots, and videos for failed steps, which makes it easier to analyze results. The report can be in formats such as HTML, PDF, or integrated into Katalon TestOps for tracking trends over time. For debugging, I use the debug mode to run test cases step-by-step, check every value, and inspect the console and log viewer for error messages. Katalon Studio highlights the exact failed step, provides stack traces, and helps quickly identify issues in locator data or synchronization. For example, in one of my projects, I automated a video upload and a preview feature in a web application. During execution, the test failed at the preview validation step. The Katalon Studio report showed that the preview element was not visible within expected time. I switched to debug mode, added a wait condition, and re-ran the test step-by-step to verify that the video preview loaded correctly before validation. After updating the script with an explicit wait, the test passed consistently, confirming all steps were successful and improving the reliability of future regression runs. Katalon Studio's report and debug mode help identify whether it's a timing issue or if we need an explicit wait. A key feature I notice in Katalon Studio is its cross-platform automation, supporting web, mobile, API, and desktop testing in one tool. The record and playback feature is my favorite because I'm not from a coding background. It allows for quick test creation without coding, making it accessible even for beginners. The repository and data-driven testing provide centralized storage for test elements, improving reusability. We can run the same test with multiple sets of data, which is also significant. The integration part is excellent, along with reusable test suites and keywords, which allow modular and maintainable test structures across projects. Katalon Studio has positively impacted my organization by significantly speeding up the testing process. The repetitive regression tests that used to take hours or days are now completed in a day or just two to three hours. The built-in reports and debugging features improved communication with developers and made issue resolution faster. With Katalon Studio providing detailed reports, false arguments have gradually reduced. Overall, test coverage, accuracy, and team productivity have enhanced, allowing for a more confident delivery of builds and shorter turnaround times. I think the company has a positive impact overall.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
9%
Healthcare Company
5%
Computer Software Company
18%
Financial Services Firm
14%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business141
Midsize Enterprise81
Large Enterprise515
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise19
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Katalon Studio?
Katalon Studio is on the expensive side. I rated it eight on a scale where ten is very expensive. I recommend optimizing the pricing, as a moderate value around five would be preferred.
What needs improvement with Katalon Studio?
The pricing could be improved. Offering a discount on Katalon Studio licenses could encourage more users. There is significant competition, so providing a good offer with extra features could be be...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
No data available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Coca-Cola Tesla Black Board TaTa Consultancy Services Sony
Find out what your peers are saying about Automation Anywhere vs. Katalon Studio and other solutions. Updated: September 2025.
869,883 professionals have used our research since 2012.