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Automation Anywhere vs Katalon Studio comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Automation Anywhere users see ROI in 6-12 months with cost savings, increased efficiency, and improved productivity and scalability.
Sentiment score
6.4
Katalon Studio is cost-effective, streamlines testing, boosts efficiency, saving time and resources, especially with CI/CD integration.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
Software Developer at Boston Scientific
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Software Engineer Intern at a university with 11-50 employees
Automation Anywhere has helped us save money.
RPA Solution Architect at a computer software company with 51-200 employees
It saves almost 80% of your manual testing time, so it is better to switch to Katalon Studio.
Lead Automation Engineer at a computer software company with 1,001-5,000 employees
We already have the automation pipeline in place, and we are also using the cloud, allowing us to test multiple browsers and platforms simultaneously, which is great for time and cost savings.
System Engineer at Tata Consultancy Services private Limited
I have seen a return on investment with Katalon Studio because the number of resources allocated to the project has reduced, making it very time-saving and efficient.
Senior Software Qulity Assurance Engineer at a energy/utilities company with 501-1,000 employees
 

Customer Service

Sentiment score
6.9
Automation Anywhere's customer service is praised for responsiveness, knowledgeable support, and proactive, effective issue resolution, despite desired quicker responses.
Sentiment score
6.0
Katalon Studio offers efficient support with quick responses, though some rely on community forums; enterprise users receive better service.
Whenever we need help, we can reach out to them, and they help us out.
Software Developer at Boston Scientific
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
Software Engineer Intern at a university with 11-50 employees
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
Solution architect at Boston Scientific
Katalon's support is not very strong unless you opt for the enterprise version.
Senior Consultant at Yethi Consulting
I encountered a couple of issues during the initial setup, but customer care resolved them quickly.
Senior Quality Specialist at Zenya
Within 24 hours, I received support from the customer support team through their forum.
Software Development Engineer in Test at a retailer with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
7.2
Automation Anywhere offers scalability with dynamic bot allocation, seamless integration, and efficient resource management, impressing users globally.
Sentiment score
6.9
Katalon Studio scales well for small to medium projects but may struggle with larger test suites and execution time.
As we are using Microsoft Copilot for our AI agents, I look forward to integrating it with Automation Anywhere and its solutions, seeing it as a beneficial partnership as Automation progresses toward AI as the main solution.
Sr. Manager, Finance Transformation at Amkor Technology, Inc.
The centralized control room allows us to orchestrate and manage bots seamlessly.
Associate Leadership Team at a financial services firm with 10,001+ employees
I can scale it in terms of hundreds of bots and configure hundreds of parallel robots easily.
Director at a computer software company with 51-200 employees
We achieve scalability through building modular tests, leveraging features such as parallel execution, and using CI/CD integration and pipelines.
System Engineer at Tata Consultancy Services private Limited
It allows me to develop, run, and deploy test cases extensively.
Senior Quality Specialist at Zenya
Katalon Studio handles larger projects and more complex test cases very easily.
Software Development Engineer in Test at a retailer with 1,001-5,000 employees
 

Stability Issues

Sentiment score
7.0
Automation Anywhere is praised for stability and performance, with minor issues in specific environments and development practices key to consistency.
Sentiment score
6.8
Katalon Studio is stable, though some users report minor issues, particularly with large tests and new application updates.
With the latest applications, there are no significant issues like freezing or crashing.
Senior RPA Team Leader at a tech services company with 11-50 employees
From a stability and reliability perspective, we can remain confident that the product performs as an enterprise solution and meets expected standards.
Director Automation CEO at a financial services firm with 10,001+ employees
If you have good best practices, reusable code, an effective framework, and a solid development methodology, bots can be very stable.
Intelligent Automation Engineering Manager at a financial services firm with 5,001-10,000 employees
It needs more stability when test cases are executed.
QA at Southern Glazer's Wine and Spirits, LLC
In my experience, Katalon Studio is stable, but sometimes I encounter lag and crash issues.
Software Development Engineer in Test at a retailer with 1,001-5,000 employees
I have not encountered any major bugs or crashes.
Software Test Engineer at a tech services company with self employed
 

Room For Improvement

Users seek improved AI, error handling, document processing, integration, user management, technical support, and cost efficiency in Automation Anywhere.
Katalon Studio needs enhanced scripting, platform support, tool integrations, documentation, execution speed, and improvement in customer support.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Low Code Developer at a manufacturing company with 10,001+ employees
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
Software Developer at Boston Scientific
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
Infrastructure Lead at a tech vendor with 10,001+ employees
Parallel execution is available, but not with the free version.
QA at Southern Glazer's Wine and Spirits, LLC
Providing clearer guidance during the trial period for certification and training modules would also help.
Consultant at a tech vendor with 1,001-5,000 employees
There is significant competition, so providing a good offer with extra features could be beneficial.
Senior Quality Specialist at Zenya
 

Setup Cost

Automation Anywhere's pricing, higher yet competitive, offers scalable solutions with complex licensing impacting costs, beneficial for enterprises.
Katalon Studio's pricing is competitive, offering value with free basic use and reasonable costs for premium features.
It is more cost-efficient compared to all other RPA platforms.
AI/Robotics Process Automation Specialist at Bell
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
Developer at a consultancy with 10,001+ employees
It is not cheap, with costs ranging between 700 to 800 dollars per month.
Director, Co-Founder & CEO at HEDEHI Solutions Pvt. Ltd.
The approximate cost is around $8,000.
QA at Southern Glazer's Wine and Spirits, LLC
Although there are free automation software options available, Katalon Studio offers everything in a single hub for a fee.
Software Test Engineer at a tech services company with self employed
From a user perspective, Katalon Studio offers good value, particularly for teams looking for quick automation without significant upfront investment.
Quality Automation Specialist at SymphonyAI
 

Valuable Features

Automation Anywhere streamlines workflows with user-friendly bots, AI capabilities, and robust integration, enhancing productivity and reducing manual tasks.
Katalon Studio is favored for its user-friendly automation, robust features, strong integrations, and adaptability to testing needs.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
Low Code Developer at a manufacturing company with 10,001+ employees
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Manager at a manufacturing company with 1,001-5,000 employees
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
Solution architect at Boston Scientific
We can schedule our test cases, and the report which we get can be shared with higher-level management.
Senior Quality Specialist at Zenya
Katalon Studio has positively impacted my organization because I have noticed that I can save more than 50% of our time automating test cases.
Software Development Engineer in Test at a retailer with 1,001-5,000 employees
Now, using Katalon Studio, we have a 50% increase in velocity in the test and create automatic tests.
IT Projects Director at a tech consulting company with 11-50 employees
 

Categories and Ranking

Automation Anywhere
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
668
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Katalon Studio
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
56
Ranking in other categories
Regression Testing Tools (3rd), API Testing Tools (4th), Test Automation Tools (3rd)
 

Featured Reviews

Nadeem K. - PeerSpot reviewer
Rpa Developer at a consultancy with 11-50 employees
Automation has freed teams from repetitive finance and supply tasks and supports global operations
In the current organization, we had trouble initially because I think the documentation and support could be better than what it is now. This is one difference between Automation Anywhere and other RPA tools such as UiPath. In UiPath, if you have an issue, you go to the UiPath website and search for it, and you get lots of help materials. In Automation Anywhere, you do not get exactly what you are looking for. You get a very large number of results when you search for something, and from this large result set, you have to filter out what you need, or only partial information will be available. User handbooks are available for each product. In that regard, I would say Automation Anywhere is lagging compared to other RPA tools. It is difficult to get hold of their customer support team. I want to clarify that it is not a matter of us building logic on Automation Anywhere and it failing. When it is a product-related issue, they have to give us support because we only know how to develop within Automation Anywhere. We do not know how to fix Automation Anywhere itself. Whenever we have an issue, trying to get in touch with them always takes three to four business days.
TM
Quality Automation Specialist at SymphonyAI
Fast UI automation has reduced regression effort and has improved tester onboarding
The best features Katalon Studio offers include how even a manual tester can use it with built-in keywords and recording features. A framework does not need to be built from scratch, unlike other tools. Katalon Studio provides an out-of-the-box automation framework, which allows quick starts, and its built-in keywords and record and playback functionality make it easier for manual testers transitioning to automation. Additionally, the object repository simplifies test creation and makes maintenance more manageable. The test suite and execution profiles also allow easy test organization for environment-specific execution, and the built-in reports provide ready-to-share insights with the team. If I had to select one standout feature, the framework setup stands out as the best feature, as it makes starting automation quickly and straightforwardly without heavy setup. Katalon Studio has positively impacted my organization by helping the team reduce manual regression effort and improve release confidence by catching UI issues earlier. It positively impacted the company by speeding up test execution and allowing faster feedback before releases, which reduces last-minute defects. The quick setup of the framework enabled the team to start automation faster, improving overall QA productivity without increasing team size. Additionally, automated regression tests maintained consistent test coverage and reduced the risk of repetitive manual reports, which overall helped Katalon Studio reduce manual regression effort, improve test consistency, and provide faster feedback to the team, enhancing release quality.
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Financial Services Firm
13%
Manufacturing Company
11%
Outsourcing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise566
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise14
Large Enterprise25
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Katalon Studio?
Pricing felt reasonable for the features provided, especially considering the time saved during the automation setup and execution. From a user perspective, Katalon Studio offers good value, partic...
What needs improvement with Katalon Studio?
I feel nothing needs improvement for Katalon Studio, as it is already the best in the industry, providing the best enhancement for users. Katalon Studio is already top-notch with no need to improve.
What is your primary use case for Katalon Studio?
My main use case for Katalon Studio is to work on many projects, and my tester has four years of experience in testing, which allows me to specialize in functional testing, regression, web, and mob...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
 

Interactive Demo

 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Coca-Cola Tesla Black Board TaTa Consultancy Services Sony
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