Arctic Wolf and Netsurion compete in the cybersecurity space, offering Managed Detection and Response (MDR) services. Based on feature set and adaptability, Arctic Wolf seems to have an advantage due to its comprehensive security solutions and broad deployment options, although Netsurion excels in integration capabilities.
Features: Arctic Wolf provides 24/7 monitoring, cost savings by eliminating the need for extensive internal security teams, and easy integration with tools like CrowdStrike and Azure. For Netsurion, the notable features are its integration capabilities, such as with the MITRE ATT&CK framework, managed security services that consolidate data, and support for user-specific threat intelligence.
Room for Improvement: Arctic Wolf could improve response time, expand integrations, refine the dashboard, and address licensing model limitations. Netsurion could enhance its web portal, improve SOC communication, reduce system resource demands of on-premise components, and provide clearer integration support.
Ease of Deployment and Customer Service: Arctic Wolf supports hybrid and private cloud setups with highly rated technical support, providing flexibility for various business needs. Netsurion focuses on on-premises deployment and offers responsive 24/7 customer support. Arctic Wolf offers broader deployment adaptability.
Pricing and ROI: Arctic Wolf’s pricing is based on users and data, offering value through risk reduction and lower operational costs, reflected in a significant ROI. Netsurion offers reasonable licensing cost with managed services value, supporting business model needs, with substantial ROI by reducing breach risks and minimizing internal security staffing requirements.
Employee engagement is high, with a 96% viewing and participation rate for their training materials.
We have monthly meetings where they help us with network security.
The threat intelligence feature is expected to be a significant advantage.
We cannot fully secure these devices until they release an updated version of their agent software.
The pricing is okay and comparable to other solutions, with competitive pricing obtained for most options.
The solution works well for our team as it offers a hands-off approach, which we need.
The asset scanning feature and the entire solution, especially their advanced threat protection recently released, are very effective.
| Product | Market Share (%) |
|---|---|
| Arctic Wolf Managed Detection and Response | 30.0% |
| Netsurion | 3.4% |
| Other | 66.6% |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 4 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 7 |
| Large Enterprise | 7 |
Built on the industry’s only cloud-native platform to deliver security operations as a concierge service, the Arctic Wolf® Managed Detection and Response (MDR) solution eliminates alert fatigue and false positives to promote a faster response with detection and response capabilities tailored to the specific needs of your organization. Your Arctic Wolf Concierge Security® Team (CST) works directly with you to perform threat hunting, incident response, and guided remediation, while also providing strategic recommendations uniquely customized for your environment.
Netsurion offers robust SIEM capabilities enhanced by managed services, facilitating efficient threat identification and response with real-time alerts and comprehensive reporting.
Netsurion stands out for its integration of SIEM, IDS, and vulnerability management. Its real-time threat alerts and dashboards enhance user response capabilities. With centralized logging from Windows, Linux, Cisco devices, firewalls, and Active Directory, Netsurion enables effective compliance support for HIPAA and PCI standards. Managed Threat Protection with the embedded MITRE ATT&CK Framework enhances threat intelligence, while its evolving interface aims to improve user interactions. However, some users find deployment and searching challenging, pointing to areas for improvement.
What are Netsurion's key features?Netsurion is frequently implemented in industries requiring comprehensive security monitoring and compliance, such as healthcare and finance. It aids businesses in consolidating security efforts, offering insights into user activities and system changes, an asset for companies lacking substantial internal resources.
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