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Trend Micro Smart Protection vs ZoneAlarm comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Trend Micro Smart Protection
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
44
Ranking in other categories
Endpoint Protection Platform (EPP) (36th)
ZoneAlarm
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
14
Ranking in other categories
Anti-Malware Tools (19th)
 

Mindshare comparison

While both are Endpoint Security solutions, they serve different purposes. Trend Micro Smart Protection is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 0.8%, up 0.4% compared to last year.
ZoneAlarm, on the other hand, focuses on Anti-Malware Tools, holds 2.6% mindshare, up 2.0% since last year.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Trend Micro Smart Protection0.8%
Microsoft Defender for Endpoint10.0%
CrowdStrike Falcon8.2%
Other81.0%
Endpoint Protection Platform (EPP)
Anti-Malware Tools Market Share Distribution
ProductMarket Share (%)
ZoneAlarm2.6%
Microsoft Defender for Endpoint14.2%
F-Secure Total6.1%
Other77.1%
Anti-Malware Tools
 

Featured Reviews

Amey Darekar - PeerSpot reviewer
Offers centralized security management and flexibility
The improvements required in the product depend on how it is used, meaning it can be used for endpoint security or email and collaboration security. The web gateway is used along with anti-malware, advanced protection, URL filtering, application control, and data protection. I don't have any improvements to suggest in the tool as of now, and not at least for now, as per my security assessment. There are certain concerns with the product's stability, so it is an area where improvements are required.
Bala_Krishna - PeerSpot reviewer
Security suite has protected individual devices from threats, while installation and network features require improvements
BIG-IP is actually the LTM, Link Load Balancer, which comes with ASM, meaning Application Security Module. It consists of multiple modules, such as ASM, SWG, and a domain DNS manager. ZoneAlarm allows defining trusted and public networks, which helps maintain security in public Wi-Fi environments. It offers comprehensive protection, securing PCs against threats. Users do not experience any system slowdowns while scanning. Harmony Browser protects all your browsing activity and is bundled with Harmony Endpoint and Harmony Connect. It provides a small but effective security layer and sometimes comes packaged with the larger Harmony suite.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most effective features of Trend Micro Smart Protection are its antivirus and malware capabilities."
"It is their most comprehensive endpoint protection solution. It includes DLP and Office 365. It also includes device control and the rest of the little bells and whistles that the traditional AV vendors have."
"The scalability works well."
"The most valuable features are the behavior monitoring, behavior analysis, and web reputation service."
"The most valuable features of Trend Micro Smart Protection are the email gateway and R & D which have contributed to their additional capability and development."
"It is a stable solution."
"The most useful feature is endpoint security."
"The most valuable feature of the solution is its simplicity."
"Personally, I find the Game Mode of the Firewall very useful."
"It gives us security for the users' mobiles and ends up protecting us in a significant way."
"The phone access scan stands out as the most valuable feature for me."
"The product's most valuable feature is the detection engine due to its ability to identify threats."
"It is quick and easy to configure."
"The solution really focused on giving more security than an antivirus."
"This antivirus is regularly updated, and the updates can be scheduled."
"ZoneAlarm protects all computers from viruses, spyware, and hackers."
 

Cons

"Trend Micro Smart Protection could improve the false positive with some integrations with other solutions and automated reporting. The reports should allow the user to set up some customer trigger alerts instead of the user having to look at the report manually. Additionally, the responses from sender detection and response feature could improve."
"The solution’s technical support is not very good and could be improved."
"The dashboard or console of Trend Micro Smart Protection should be easier to comprehend"
"I cannot recall noticing any missing features."
"It is onsite. It does have its challenges in terms of scalability."
"I want the tool to provide the solutions integrated within it to have regular updates. Currently, the solutions integrated with Smart Protection get updates from the cloud. I want to minimize the download from the cloud."
"There are certain concerns with the product's stability, so it is an area where improvements are required."
"The dashboard could be easier to manage."
"Some of our users say that the interface is a little bit outdated for 2020, and want it to be more modern and cozy."
"The solution's efficiency in threat containment and overall protection needs improvement."
"ZoneAlarm should be a light application that does not take too much memory in mobile phones."
"We'd like better performance of the network equipment. There are high-speed environments where an immediate response is required."
"I would like it to be integrated with the Check Point centralization solution like Infinity Portal. It would be great to be able to manage it through the same website."
"They need to update and improve the features available for Mac."
"Currently, the client is only available for the Windows Operating System but it would be good if it were released for Mac OS as well."
"Perhaps the primary area for potential enhancement is to make it faster, ensuring a more seamless experience while maintaining robust security features."
 

Pricing and Cost Advice

"There is an annual license required for this solution."
"This solution provides good value for the price."
"Trend Micro Smart Protection is more costly than competitor solutions"
"The solution is a little bit expensive in comparison to other traditional tools."
"The product is not very expensive."
"The pricing is good compared to Symantec and McAfee."
"Whether something is affordable or pricy, is relative. It depends on the value an institution has attached to a capability. For us, security is a premium requirement, I can't say a solution is pricey if we are able to afford it and run it for seven years, I would say it's affordable."
"In terms of pricing, in comparison to products like Kaspersky, Trend Micro's price might appear higher. However, this elevated cost can be rationalized due to the extensive features and detection engines that Trend Micro provides. The price may be a challenge for countries with economic conditions like Sri Lanka. If there was reasonable pricing for Sri Lanka, it would be a plus point."
"We use the free version of the software, but it can be upgraded to the paid Extreme Security edition."
"The pricing is reasonable, with a yearly renewal license costing seventy dollars."
"We have to pay a yearly licensing fee for ZoneAlarm, which is cheap."
"This is a freeware product and I recommend using it."
"I rate the product pricing a seven out of ten."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Performing Arts
11%
Computer Software Company
10%
Government
6%
Computer Software Company
15%
Comms Service Provider
11%
Hospitality Company
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise14
Large Enterprise16
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I find that Trend Micro Smart Protection is affordable; I don't think it can be quite expensive.
What needs improvement with Trend Micro Smart Protection?
Technical support needs to be improved. We had a customer move from Trend Micro because they didn't the support. Both response time and ownership are the problems with support. Trend Micro Smart Pr...
What do you like most about ZoneAlarm?
ZoneAlarm protects all computers from viruses, spyware, and hackers.
What is your experience regarding pricing and costs for ZoneAlarm?
ZoneAlarm has an acceptable price. Not much detail can be provided as I am not the one to judge the price.
What needs improvement with ZoneAlarm?
Check Point support needs improvement. Currently rated at 9 out of 10, more support is required. There are some concerns on support that need addressing. The integration of new products with their ...
 

Also Known As

Trend Micro Smart Protection Complete
No data available
 

Overview

 

Sample Customers

Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Terma, Optix, Samsung Research Amercia, SF Police Credit Union, Independence Care System, Mattias Thomsen, Carmel Partners, Desert Research Institute, CRIF, FXCM Inc, US State Agency
Find out what your peers are saying about Microsoft, CrowdStrike, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: September 2025.
867,497 professionals have used our research since 2012.