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Trend Micro Smart Protection vs ZoneAlarm comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Trend Micro Smart Protection
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
44
Ranking in other categories
Endpoint Protection Platform (EPP) (35th)
ZoneAlarm
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
13
Ranking in other categories
Anti-Malware Tools (17th)
 

Mindshare comparison

While both are Endpoint Security solutions, they serve different purposes. Trend Micro Smart Protection is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 0.9%, up 0.5% compared to last year.
ZoneAlarm, on the other hand, focuses on Anti-Malware Tools, holds 2.5% mindshare, up 2.1% since last year.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Trend Micro Smart Protection0.9%
Microsoft Defender for Endpoint9.5%
CrowdStrike Falcon7.8%
Other81.8%
Endpoint Protection Platform (EPP)
Anti-Malware Tools Market Share Distribution
ProductMarket Share (%)
ZoneAlarm2.5%
Microsoft Defender for Endpoint12.2%
F-Secure Total5.5%
Other79.8%
Anti-Malware Tools
 

Featured Reviews

Amey Darekar - PeerSpot reviewer
Offers centralized security management and flexibility
The improvements required in the product depend on how it is used, meaning it can be used for endpoint security or email and collaboration security. The web gateway is used along with anti-malware, advanced protection, URL filtering, application control, and data protection. I don't have any improvements to suggest in the tool as of now, and not at least for now, as per my security assessment. There are certain concerns with the product's stability, so it is an area where improvements are required.
Bala_Krishna - PeerSpot reviewer
Security suite has protected individual devices from threats, while installation and network features require improvements
BIG-IP is actually the LTM, Link Load Balancer, which comes with ASM, meaning Application Security Module. It consists of multiple modules, such as ASM, SWG, and a domain DNS manager. ZoneAlarm allows defining trusted and public networks, which helps maintain security in public Wi-Fi environments. It offers comprehensive protection, securing PCs against threats. Users do not experience any system slowdowns while scanning. Harmony Browser protects all your browsing activity and is bundled with Harmony Endpoint and Harmony Connect. It provides a small but effective security layer and sometimes comes packaged with the larger Harmony suite.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool will query the information from the cloud to identify suspicious or malicious files that can be a threat. It will provide you with real-time updates on the latest and ongoing attacks and malware information."
"Trend Micro has consistently been recognized as a leader for endpoint security on Gartner, which has been our top priority. Based on my personal experience, we encountered fewer ransomware attacks for Trend Micro customers in Sri Lanka."
"The scalability works well."
"The antivirus signature is valuable."
"Trend Micro Smart Protection includes compliance features where you can establish rules against endpoint vulnerabilities and attack parameters. It offers Smart Detection, Smart Update, and sandboxing to detect and analyze suspicious files, providing a smart approach to zero-day threat detection. Trend Micro Smart Protection offers rapid response to zero-day threats with a strong team backing up the discovery process. Virtual patching is a crucial feature, effectively closing vulnerable ports and access points. Regarding web reputation services, aggregating data from multiple sources, including Trend Micro, Proofpoint, and others, helps inform threat prevention efforts and automate responses."
"The next-generation antivirus features are excellent."
"It is their most comprehensive endpoint protection solution. It includes DLP and Office 365. It also includes device control and the rest of the little bells and whistles that the traditional AV vendors have."
"The solution integrates well with other Trend Micro products."
"It is easy to use through interfaces and easy to configure each of the customizations we created based on the characteristics that we wanted."
"The product's most valuable feature is the detection engine due to its ability to identify threats."
"The solution maintains reasonable scalability."
"It is quick and easy to configure."
"This antivirus is regularly updated, and the updates can be scheduled."
"It gives us security for the users' mobiles and ends up protecting us in a significant way."
"Personally, I find the Game Mode of the Firewall very useful."
"The phone access scan stands out as the most valuable feature for me."
 

Cons

"The web filtering could be improved."
"It could be faster in responding to new threats like ransomware."
"Trend Micro support needs more enhancement."
"I've not explored all of the features up to now. I still need to see all of the features implemented first to be able to see if anything is missing. However, as of right now, it's working very well for us."
"Documentation-wise, they are a disaster. If you want to know something about Trend Micro, you will not find anything useful from Trend Micro themselves. You have to basically dig some blog, or you need to seek some expert to help you understand what they are offering. I have never seen such a good product with such disastrous documentation. Feature-wise, almost all vendors are providing the same features, but it is all about the integration. For example, Trend Micro is promoting their endpoint protection suite, but they never mention about the integration that they are offering with their EDR solution. They are treating each product as a separate island, and you don't know much about their integration. It would be good if they can focus on integration."
"The only drawback to this solution is that it needs different products for different types of clients, and it would be better to have a single agent for all of the products."
"Trend Micro Smart Protection is a very system-intensive product, and it would be better if it could be made less burdensome on the resources."
"Smart Protection could be more compatible with older operating systems like Windows XP and Windows 2000. Some of our clients have requested that."
"We'd like better performance of the network equipment. There are high-speed environments where an immediate response is required."
"They need to update and improve the features available for Mac."
"The solution's efficiency in threat containment and overall protection needs improvement."
"Some of our users say that the interface is a little bit outdated for 2020, and want it to be more modern and cozy."
"Perhaps the primary area for potential enhancement is to make it faster, ensuring a more seamless experience while maintaining robust security features."
"ZoneAlarm should be a light application that does not take too much memory in mobile phones."
"Currently, the client is only available for the Windows Operating System but it would be good if it were released for Mac OS as well."
"I would like it to be integrated with the Check Point centralization solution like Infinity Portal. It would be great to be able to manage it through the same website."
 

Pricing and Cost Advice

"There is an annual license required for this solution."
"The pricing is good compared to Symantec and McAfee."
"Trend Micro Smart Protection is more costly than competitor solutions"
"Our organization has paid licensing for three years, which averaged about $4.00 USD per user. We've been satisfied with the licensing. It's quite reasonable."
"There is an annual subscription license on it. In the next release, there might be monthly payment options. So, people might be able to get it through AWS in the future, but right now for on-prem, it is annual."
"The product is not very expensive."
"Instead of going for monthly or yearly licensing models, it is better to go ahead with three-year or five-year licensing models as it can be cheaper."
"The licensing is on a yearly basis and I believe our organization paid about $2,000/year. However, it's been a while since I looked at the pricing and we no longer use the solution."
"The pricing is reasonable, with a yearly renewal license costing seventy dollars."
"We use the free version of the software, but it can be upgraded to the paid Extreme Security edition."
"We have to pay a yearly licensing fee for ZoneAlarm, which is cheap."
"This is a freeware product and I recommend using it."
"I rate the product pricing a seven out of ten."
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Top Industries

By visitors reading reviews
Performing Arts
13%
Manufacturing Company
12%
Computer Software Company
10%
Healthcare Company
6%
Computer Software Company
14%
Comms Service Provider
12%
Hospitality Company
8%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise14
Large Enterprise16
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I find that Trend Micro Smart Protection is affordable; I don't think it can be quite expensive.
What needs improvement with Trend Micro Smart Protection?
Technical support needs to be improved. We had a customer move from Trend Micro because they didn't the support. Both response time and ownership are the problems with support. Trend Micro Smart Pr...
What do you like most about ZoneAlarm?
ZoneAlarm protects all computers from viruses, spyware, and hackers.
What is your experience regarding pricing and costs for ZoneAlarm?
ZoneAlarm has an acceptable price. Not much detail can be provided as I am not the one to judge the price.
What needs improvement with ZoneAlarm?
Check Point support needs improvement. Currently rated at 9 out of 10, more support is required. There are some concerns on support that need addressing. The integration of new products with their ...
 

Also Known As

Trend Micro Smart Protection Complete
No data available
 

Overview

 

Sample Customers

Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Terma, Optix, Samsung Research Amercia, SF Police Credit Union, Independence Care System, Mattias Thomsen, Carmel Partners, Desert Research Institute, CRIF, FXCM Inc, US State Agency
Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: October 2025.
873,085 professionals have used our research since 2012.