We performed a comparison between Microsoft Defender for Endpoint and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The price is low and quite competitive with others."
"It is stable and scalable."
"The setup is pretty simple."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The product detects and blocks threats and is more proactive than firewalls."
"Fortinet is very user-friendly for customers."
"It's great for investigating what's happening on a machine. They show a whole bunch of machine timeline events that are related to a security incident. They have quite good details on the things related to threat and vulnerability management, such as any weakness that has been disclosed publicly, assets that are exposed, and if there is an exploit active in the wild for that vulnerability. It can provide you with all such information, which is cool."
"It is a very advanced system based on AI. It has a very large database of places or sites on the internet where you should not go. It is continuously online."
"Microsoft Defender for Endpoint is different from other security tools because we can configure it to use multiple types of scanning or archiving."
"The detection features are valuable, as is the fact that it is easier to port these logs into Sentinel. That is also useful for us. It is more comprehensive."
"Its simplicity is the most valuable. It also has very good integration. We like it."
"Defender is stable. The performance is good."
"Because it has been integrated with the OS, we get the entire software inventories, and we even get access to the registries. Those are the primary features."
"The intelligence mechanisms are good."
"The AI is excellent."
"Your workstation doesn't slow down, unlike when you use Symantec, for example."
"Trend Micro Smart Protection has good features like malware analysis, C-to-C connection and detection, workbench, auto security play with features, and lots of DDI features."
"Product-wise, it is amazing. It includes DLP, vulnerability management, and application whitelisting features. These features are very good and add value in selling this solution to our customers. These features make the key selling point. I recently did a comparison with the FireEye firewall for a customer. They were basically going to replace Trend Micro with their EDR. Because of these features, I could convince the customer that Trend Micro is better than FireEye."
"The most valuable aspect of the solution is that it also protects our smartphones. It's one of the reasons we use Trend Micro specifically."
"The most valuable features of the solution are ransomware protection, device control, and DLP."
"The administration through the cloud is valuable."
"We haven't had any compatibility issues. It's quite stable and it's a good tool in preventing actual viruses or malware."
"The SIEM could be improved."
"Cannot be used on mobile devices with a secure connection."
"The support needs improvement."
"We'd like to see more one-to-one product presentations for the distribution channels."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The dashboard isn't easy to access and manage."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"If the solution could be integrated more with Defender for Cloud, to be more unified, that would help. It is good now, but even more integration could be done with Defender for Cloud. We see two different portals. If Defender for Endpoint could be ported to the CSPM, Defender for Cloud, that would make things even easier for us."
"Something that is unique to Microsoft is its licensing model. When you go out and you buy McAfee or Symantec, you know what you're getting out of the box, but with Microsoft, often, when you're looking to achieve a certain set of capabilities, those capabilities are spread across different products. You might try to do something you could do with CrowdStrike, but then find out that you also need to purchase Microsoft Defender for Identity or Microsoft Defender for Azure. You realize that when they talk about what they can offer within the Microsoft platform, it's really the suite of investments. So, sometimes, you may find yourself buying Defender for Endpoint thinking that it matches CrowdStrike, but then you find that Microsoft really needs to sell you something else. One plus one will equal three, but when you have a very concise platform, such as CrowdStrike, you know what you're going to get."
"It is using a large space in your memory all the time. While an antivirus will use some of your memory, if they could reduce the load of the antivirus to some extent that would be good."
"It is not very scalable from the eyes of an MSP because there is no dashboard that you can use to see all of your devices that have Windows Defender unless you have your own dashboard or an RMM tool to actually look at it. So, you might not get to know that a particular computer of a client is doing something, and it might have got a virus. That person might know that, but unless you set it up to actually send you the information, you won't get to know that. That's one of the things that is hard with Microsoft Defender. It is not made for the MSP world where you have one pane of glass to see all of your clients with Microsoft Defender on it unless your RMM tool already has that built-in and it can see the telemetry from Microsoft Defender."
"Defender's cloud integration could be improved."
"The time it takes to implement policies has room for improvement."
"The time to generate certain alerts on our dashboard can take between 45 minutes to an hour, and I am unsure of the factors that influence this duration."
"If there were more template queries in the library, that would make it much easier. They could have basic things, like, "Where's the IP for this user?" or, "What file was downloaded from this user?" If there were more of those basic queries that would help."
"The solution should improve its mobile management solution."
"I want the tool to provide the solutions integrated within it to have regular updates. Currently, the solutions integrated with Smart Protection get updates from the cloud. I want to minimize the download from the cloud."
"The only notable concern is the level of support in the particular region of Sri Lanka. Following events in the past two years, the quality of technical support has regrettably declined."
"Smart Protection could be more compatible with older operating systems like Windows XP and Windows 2000. Some of our clients have requested that."
"Trend Micro Smart Protection could improve automatic scanning because sometimes it pops up when I am doing my work. It would be helpful to have a feature to have it only automatically scan when the system is on standby mode. I would be able to be more efficient with my work. Additionally, security could improve."
"We found an issue on the server-side. Sometimes, it slows down the servers if you install it on the SQL."
"There is room for improvement to make it better for customers."
"The web filtering could be improved."
More Microsoft Defender for Endpoint Pricing and Cost Advice →
Microsoft Defender for Endpoint is ranked 1st in Endpoint Protection Platform (EPP) with 182 reviews while Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 40 reviews. Microsoft Defender for Endpoint is rated 8.0, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon and Microsoft Intune, whereas Trend Micro Smart Protection is most compared with Trend Micro Apex One, Check Point Harmony Endpoint, CrowdStrike Falcon, Symantec Endpoint Security and Cortex XDR by Palo Alto Networks. See our Microsoft Defender for Endpoint vs. Trend Micro Smart Protection report.
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