Proofpoint Cloud App Security Broker vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Lookout
Sponsored
Average Rating
7.2
Number of Reviews
5
Ranking in other categories
Secure Web Gateways (SWG) (24th), Mobile Data Protection (7th), Cloud Access Security Brokers (CASB) (12th), Threat Intelligence Platforms (18th), Endpoint Detection and Response (EDR) (43rd), Mobile Threat Defense (2nd), ZTNA as a Service (13th), ZTNA (10th), Secure Access Service Edge (SASE) (18th)
Proofpoint Cloud App Securi...
Average Rating
8.0
Number of Reviews
4
Ranking in other categories
Cloud Access Security Brokers (CASB) (14th)
Zscaler Internet Access
Average Rating
8.2
Number of Reviews
48
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Internet Security (2nd)
 

Mindshare comparison

As of June 2024, in the Cloud Access Security Brokers (CASB) category, the mindshare of Lookout is 0.8%, down from 1.3% compared to the previous year. The mindshare of Proofpoint Cloud App Security Broker is 0.8%, down from 1.1% compared to the previous year. The mindshare of Zscaler Internet Access is 38.3%, down from 44.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Access Security Brokers (CASB)
Unique Categories:
Secure Web Gateways (SWG)
0.4%
Mobile Data Protection
7.1%
No other categories found
Internet Security
38.4%
 

Featured Reviews

AP
May 23, 2023
User-focused design makes it easy to understand, and operations running in background provide peace of mind
In any of the discussions that we've had with their technical teams, they have been very knowledgeable and helpful in certain aspects. They have a lot of partnerships, from what we can tell, and that does start to make the waters a little bit murky. They have third parties that provide functionality and there is a concern that we're going to be bounced around between five different groups to get help for a problem. If you describe it incorrectly, all of a sudden you're with a group that can't help you and they have to forward you to another group. They have been very responsive and super helpful when it comes to any of the issues we've identified. Still, that concern about being bounced around between multiple partners detracts from the overall experience.
NJ
Jun 27, 2023
A highly stable spam filtering solution that can be managed and used by a large number of users
I think some of the hiccups that we had were with the number of domains that we had and how that had to be implemented in Proofpoint. They needed us to do a lot of consolidation. If we did not do that, the pricing would go high. Though we were a single organization, that looked really weird. Maybe the way they are pricing and licensing it for multiple domains in a single organization, I believe that is one area where they could work a little bit. The other issue, I would say, is the partnership for the introduction of the tool in an organization that they have. So, for example, they have some third parties who are working with us in introducing Proofpoint and other services. For example, Secure Access was one of them, and I think there was another company that worked with us. Whoever their partners need to work in a little better manner since the moment we got support directly from Proofpoint's professionals, our overall experience got enhanced. When we were working with their partners, I felt Proofpoint needed to improve the quality of service.
ArunGauttam - PeerSpot reviewer
Mar 14, 2023
Its most valuable feature is the well-structured functioning of services and helping us monitor them in the best possible way
We use the solution for web security services such as DLP, VPN, BPA, ZIA, and CASB.   We needed a solution to control the user traffic on the internet earlier. But now, with Zscaler's help, we can adequately handle the data using CASB. Also, we can control URLs and Web accesses with the help of…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The product is stable."
"The tool's most valuable feature is reporting. It helps us understand what's going on in our environment."
"From stability and availability standpoints, it is pretty good."
"The quarantine feature is the solution's most valuable aspect."
"The most valuable feature of Zscaler Internet Access is that it is a consolidated solution, it comes with many features, such as DLP."
"The most valuable features of Zscaler Internet Access are it's on the cloud, high network performance, and the interception of users is very easy."
"The initial setup was straightforward. The biggest thing for us was to build our own policies. The deployment itself was only a few hours."
"Tech support is good."
"One on the main benefits is protection all time from anywhere."
"Zscaler Internet Access has helped us reduce the time that we spend managing security policies by about four hours a week. We can use this time to focus on other things, especially the IT team."
"The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that."
"The solution is scalable and stable."
 

Cons

"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"They are priced significantly higher and less cost-effective than alternative options."
"I think some of the hiccups that we had were with the number of domains that we had and how that had to be implemented in Proofpoint."
"The TLS encryption needs to be improved. It's not state of the art."
"Proofpoint Cloud App Security Broker should be cheaper."
"The tool should improve the predefined dictionaries."
"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."
"Zscaler needs to add client-to-client communication. It's always client-to-server communication. The cloud and branch connectors could be improved because we're still dependent on traditional firewalls. They should eliminate this. They should also provide WAN devices should to compete with the SD-WAN solutions also."
"Zscaler Internet Access can improve by adding traffic filtering based on the DNS."
"One thing that they could improve is the ability to import rules from other platforms."
"If they can also integrate with the multi-factor authentication to prompt users to do another, second-factor authentication, that would be ideal."
"The OS capabilities and WSL support could be improved."
"Technical support could be better."
 

Pricing and Cost Advice

"Lookout is definitely on the lower end when it comes to price point and that seems to be the only differentiator. The technology is in place in this space and it's really about who is coming in at the better price point now."
"In terms of feature performance versus cost, they're a good value."
"The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For example, Lookout costs 2/3rd of Prisma's licensing price."
"The pricing is fair; it's comparable to our previous solution, and we carried out multiple POCs and POVs (proof of value). The product is worth the money we pay for it."
"The tool's most valuable feature is reporting. It helps us understand what's going on in our environment."
"We had an enterprise contract with them for about 32,000 users at that point, which has now grown."
"The solution is a little bit expensive. On a scale of one to five, I would rate it as a three."
"The pricing is fair based on its competitive market."
"If we need any extra features, the price will increase."
"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
"The pricing for Zscaler Internet Access could be made cheaper."
"The price is competitive. It's not cheap and it's not expensive."
"There are multiple bundles: enterprise, business, and transformation. Transformation includes all the features, but recently I've seen a few more line items that are additional costs. Overall, it's expensive."
"It is costlier than other solutions."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
10%
Financial Services Firm
10%
Government
6%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
Educational Organization
20%
Computer Software Company
14%
Financial Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Lookout?
The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For ex...
What needs improvement with Lookout?
The solution could improve identity integration as well. Zero trust, it's a good start as a zero-trust solution. More...
What do you like most about Proofpoint Cloud App Security Broker?
The tool's most valuable feature is reporting. It helps us understand what's going on in our environment.
What needs improvement with Proofpoint Cloud App Security Broker?
Proofpoint Cloud App Security Broker should be cheaper.
What is your primary use case for Proofpoint Cloud App Security Broker?
We primarily used the product as an identity provider and for document tracking features on mobile.
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
 

Also Known As

CipherCloud
FireLayers, PCASB
ZIA
 

Overview

 

Sample Customers

Emerging Technologies, HP, CSA, Perion
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Cisco, Microsoft, Palo Alto Networks and others in Cloud Access Security Brokers (CASB). Updated: June 2024.
787,817 professionals have used our research since 2012.