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Prisma Access by Palo Alto Networks vs SonicWall Netextender comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
63
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (2nd)
SonicWall Netextender
Ranking in Enterprise Infrastructure VPN
16th
Average Rating
6.6
Reviews Sentiment
7.0
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Enterprise Infrastructure VPN category, the mindshare of Prisma Access by Palo Alto Networks is 6.6%, up from 5.3% compared to the previous year. The mindshare of SonicWall Netextender is 3.9%, up from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN
 

Featured Reviews

Amar-Patil - PeerSpot reviewer
Enables seamless policy management and supports secure remote work
Our primary use case for Prisma Access by Palo Alto Networks is to control the internet and serve as an internet proxy. Additionally, we use it for secure remote work One of the most valuable features of Prisma Access by Palo Alto Networks is the ability to manage on-premise firewalls. We can…
JayPrajapati - PeerSpot reviewer
Allows using a custom port for the VPN connection and provides very satisfactory customer support
In the past, customers wanted an application that could run directly upon starting the PC, automatically connecting to the firewall. We were not able to do it in NetExtender. This was something customers wanted, but we couldn't provide due to NetExtender's limitations. I feel NetExtender might have rolled out this feature. In future releases, introductions of AI features would be really helpful. For example, we faced a situation where a customer wanted to allow Office 365 access without any kind of internet, just through the local internet. Office 365 has multiple dynamic IPs and URLs that can be updated daily, making it difficult to allow. If there were an AI-based solution that could bring those URLs and new IP addresses to the firewall and add them to the rule, that would be very helpful. That is just one scenario; there are multiple things AI could help with.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly."
"Prisma helped us build a moat around our production systems. It's now impossible to log into our production from a non-MDM laptop. Prisma Access provides decent security overall."
"I think the stability of Prisma Access by Palo Alto Networks is excellent, and I would rate it ten out of ten."
"There is a system for monitoring the traffic. You can monitor the traffic of the connected people and point out any issues on the connection part."
"The most valuable features of the solution stem from the fact that it offers stability and scalability while being a very secure product."
"The tool's consolidation is pretty quick."
"Prisma integrates well with Cortex XDR and Cortex Data Lake. My company has been also using Prisma Access in-house for nearly a year, and it integrates seamlessly."
"The performance is good."
"It allows us to work remotely."
"The product has two-factor authentication."
"The initial setup is pretty straightforward."
"The best features of the SonicWall Netextender were its ease of use."
"Employees can have access to the network from home."
"The most valuable feature for the Netextender is the ease with which we can integrate it with SAML."
"It can support multifactor authentication. Also, it is a very basic application."
"I found nothing of value in this solution."
 

Cons

"I haven't seen any SD-WAN configuration capability. If Prisma Access would support SD-WAN, that would help... SD-WAN devices should be able to reach Prisma Access, and Palo Alto should support different, vendor-specific devices, not just Palo Alto devices, for SD-WAN configuration."
"We've run into some challenges, having hit a lot of bugs over the past year in the deployment of GlobalProtect. We've had our fair share of issues that I haven't been happy with. We're working with the support organization to remediate them and waiting for updated releases. The response on getting the bugs fixed has not been what I would consider adequate for a product like this."
"Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs."
"When we deploy firewall rules via Panorama, we find it's a little bit slow. We have a global environment and might have 100 gateways or VPNs in the cloud. When we deploy something, it tries to deploy it one-by-one, and that can be slow."
"It's not very easy to use. Sometimes it's buggy and there are problems when doing updates. The user interface is okay, but some configuration items are difficult. I would like it to be less buggy and easier to configure, to better streamline the user experience."
"There should be a dedicated portal or SASE-based solution. They're trying to add a plugin but it needs a dedicated portal because it is now an enterprise solution for multiple organizations. People should be able to directly log in to a dedicated page for Prisma Access, rather than going into a Panorama plugin, and always having to update the plugin."
"They can add some new characteristics. For example, when an incident triggers, they can automatically send a template for a particular match that is related to the policy. We don't have that right now. It is something to improve. There could be more automation for certain actions. For example, for a particular group, it can send an administrator alert to their manager. It was one of the concerns of our customers."
"The price can be reduced to make it more competitive."
"The Netextender application itself doesn't really look pretty, however, we can still use it. We don't care what it looks like. That said, if they did a cosmetic update, that would be fine."
"They need to rewrite the software to make it a usable product."
"Sometimes you can get bounced around through the departments until you find the right one. Sometimes if you don't have the most current support contract or your license is out of date, they won't even talk to you."
"The product does not work well."
"SonicWall can be difficult for some people, but I don't find it difficult. Some companies provide a VPN client for free, but you have to pay for NetExtender."
"The solution takes up a lot of bandwidth."
"There must be a multi-factor authentication enabled or integrated by default with it in order to be integrated with NetExtender."
"In future releases, introductions of AI features would be really helpful."
 

Pricing and Cost Advice

"There's no reason not to buy the enterprise version that gives you unlimited PoPs, but you must understand the limitations you impose on yourself if you do that. If you go crazy, that allowlist will be too big for Kubernetes clusters."
"I would advise choosing your options according to your company's needs. Just go for what you want and do not pay for anything extra in terms of licensing. You need to determine how much bandwidth is required in your company network, and according to that, you should pay for the license. The mobile user license is based on the number of users who are going to use the VPN solution. You need to determine how many mobile users you are going to have in your network, and you should pay according to that. There are no other costs in addition to licensing, but if you go for the consultant services of Palo Alto networks to deliver the solution for you, then you need to pay something extra. That is not a part of licensing."
"Prisma SaaS is more expensive than similar solutions but I think it's worth it."
"The pricing can be difficult because it came to us with another agreement, but it can be negotiated. I highly recommend people to compare this product's performance and pricing against BetterCloud, because I feel BetterCloud is better than Prisma SaaS if they're starting from scratch."
"Compared to other products, the price is slightly high."
"In terms of pricing, considering that it is a two or three years old solution, they should apply big discounts for the next two or three years. This approach will be better for them to capture the market."
"We have to pay additional costs for maintenance and support services."
"It is a little expensive. Because it is one of the best in the market, it is a little bit more expensive than other vendors."
"The solution has a pretty good price."
"You have to pay for its license. There are some other companies that provide a VPN client for free. When you buy NetExtender, its license is available for one, three, or five years."
"After a certain number of users, you require extra licensing."
"The solution is cheap itself, not too costly."
"Compared to others, it is cheaper. When we compare it with Palo Alto, Check Point, or Fortinet, it is a little cheaper."
"The price of SonicWall Netextender is reasonable. Whether it's a small shop with only five users or a larger operation with 130 users, we have received no complaints or objections regarding cost from any of the clients we are looking to deploy it with."
"Cost wise, it would be a few hundred dollars for the base appliance with the first five clients. Then from there, your cost per seat depends on how many you're getting. It's a one-time cost, and then you have a few hundred dollars a year for the maintenance contract once you get the one-time seat costs out of the way."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
13%
Financial Services Firm
12%
Government
6%
Computer Software Company
16%
Educational Organization
7%
Financial Services Firm
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly.
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What is your experience regarding pricing and costs for SonicWall Netextender?
Pricing is a simple thing. We have the key, and we need to enter it in the SonicWall official portal. That's all. Compared to others, it is cheaper. When we compare it with Palo Alto, Check Point, ...
What needs improvement with SonicWall Netextender?
In the past, customers wanted an application that could run directly upon starting the PC, automatically connecting to the firewall. We were not able to do it in NetExtender. This was something cus...
 

Also Known As

Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
No data available
 

Overview

 

Sample Customers

Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
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