Try our new research platform with insights from 80,000+ expert users

Prisma Access by Palo Alto Networks vs SonicWall Netextender comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
6th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
65
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (1st)
SonicWall Netextender
Ranking in Enterprise Infrastructure VPN
12th
Average Rating
7.0
Reviews Sentiment
6.3
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2025, in the Enterprise Infrastructure VPN category, the mindshare of Prisma Access by Palo Alto Networks is 5.9%, down from 6.2% compared to the previous year. The mindshare of SonicWall Netextender is 3.5%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Market Share Distribution
ProductMarket Share (%)
Prisma Access by Palo Alto Networks5.9%
SonicWall Netextender3.5%
Other90.6%
Enterprise Infrastructure VPN
 

Featured Reviews

Roberto Pastorino - PeerSpot reviewer
Have supported client adoption of security solutions but need more control over infrastructure
It's a working solution. It's not the easiest, but no DLP solution is easy. With Netskope, the whole infrastructure is proprietary. Prisma Access by Palo Alto Networks is using a service in AWS, and it's not totally a proprietary infrastructure. Sometimes a third-party outage could impact the whole operability. I'm not certain if the vendor is moving towards sovereignty of infrastructure at this moment, but from what I saw in the past, there was this reliance on third parties for the infrastructure: AWS, GCP, Oracle, and others. This is one point of attention for me. I would prefer more proprietary infrastructure.
Rich Darress - PeerSpot reviewer
Has provided secure remote access to multiple client networks with consistent performance
When buying the appliance itself, there is one downside that isn't exclusive to SonicWall. When you apply all the security settings, many people have one gig connections for internet ISP. If you're bringing in a one gig connection, you have to have a more robust SonicWall to handle that throughput with all your security settings turned on. It gets pretty pricey upfront if you're bringing in a one gig connection. If the customer starts with a two, three, four, or 500 meg connection and has a small unit, they have to replace the whole box when upgrading to a gig, so scalability there is atrocious. However, this issue exists with pretty much any appliance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has predefined or preconfigured rules, which are getting periodically updated. They are providing continuous improvements and periodically updating all search queries that they are looking for. That is one thing that helps us to stay vigilant and focused. If we query our AWS account for any breaches or vulnerabilities with any of the cloud tests, and it alerts us based on these predefined rules. It also provides an option to configure our own rules, and based on these rules, it can query the cloud trail logs, pull the information, and trigger alerts in real-time. I haven't explored this feature much because there are multiple accounts, and we don't have enough time to explore this feature. It also provides multiple integrations. When vulnerabilities or breaches are happening, you should be aware of them immediately. It provides integration with tools such as Slack, PagerDuty so that you can get alerted as soon as the high severity stuff comes up. For example, you have a security group that has allowed public traffic on port 22. As TechOps, you should be aware of this immediately. You cannot scan each machine or look into all security groups to identify it. So, Prisma helps us and alerts us when this kind of high-priority stuff comes up. It has different statistics, analytics, and graphs for data. The description of alerts is also pretty good. They describe what are the possible causes for this and what are the solutions. From Prisma Cloud, you can directly go to the AWS account. When you click on an alert, a resource, or a resource ID, it takes you to the AWS console where you need to log in. If you are already logged in, it will take you to that instance directly, and you can fix the issue there. I have found this feature very useful."
"The most valuable feature is the ability to change the gateway. For example, if there's a problem with a specific region or vendor, we can make modifications. The solution is scalable, and there are different gateways that can be created depending on the demand."
"Monitoring is the most valuable feature because we can easily monitor all kinds of stuff coming over the network. We can check the dashboard and work accordingly."
"The solution's most valuable features were the model's reduced complexity on the client side and its capability to provide security."
"The solution improved the consistency of our security controls and the BCP. There has been a 20 percent reduction in TCO. Prisma Access also enabled us to deliver better applications by centralizing security management."
"You have the ability to create your own expressions for your data. Palo Alto understands that DLP is not the same for all consumers. You might have a particular need to fulfill, and they give you the opportunity to create a custom expression to match the specific format that you have. For a confidential file property that you have in your files, you can add a metadata field. It gives you that opportunity to create that."
"The most valuable feature of Prisma Cloud-native, in my opinion, is that it assists in identifying, analyzing, and remediating vulnerabilities."
"It supports auto-scaling for mobile users. It auto-scales depending on the mobile user traffic. For example, if 1,000 people are working from home today, and tomorrow, the number increases to 2,000, it is not going to be an issue."
"The SSL-VPN encryption has been fantastic for my organization's data confidentiality and integrity; we've done extensive testing with third-party cybersecurity testing while connected and it has passed with flying colors."
"I found nothing of value in this solution."
"The most valuable feature for the Netextender is the ease with which we can integrate it with SAML."
"The product has two-factor authentication."
"NetExtender works very well. I never had an issue with it, and it has been working well for me. In terms of management, you have good control over the destination. You can use NetExtender to set the policy and the static route for a client. You can modify it based on what your client needs or can access. You have good control over routing."
"The best features of the SonicWall Netextender were its ease of use."
"The solution provides high availability."
"It allows us to work remotely."
 

Cons

"Though the monitoring is fine, the solution should improve its application graphs and interface monitoring."
"When we deploy firewall rules via Panorama, we find it's a little bit slow. We have a global environment and might have 100 gateways or VPNs in the cloud. When we deploy something, it tries to deploy it one-by-one, and that can be slow."
"Sometimes a third-party outage could impact the whole operability."
"It is a managed firewall. When you run into issues and have to troubleshoot, there is a fair amount of restriction. You run into a couple of restrictions where you don't have any visibility on what is happening on the Palo Alto managed infrastructure, and you need to get on a call to get technical assistance from Palo Alto's technical support. You have to get them to work with you to fix the problem. I would definitely like them to work on the visibility into what happens inside Palo Alto's infrastructure. It is not about getting our hands onto their infrastructure to do troubleshooting or fixing problems; it is just about getting more visibility. This will help us in guiding technical support folks to the area where they need to work."
"They could add more flexibility and improve product performance."
"There is a lack of integration with third-party solutions like CrowdStrike or SentinelOne in Prisma Access by Palo Alto Networks. Although they have a tight ecosystem with their products, opening up for integration with other solutions would be beneficial."
"They automatically update and they should give us time to fully understand what they're updating so that we can make sure it doesn't impact production."
"One thing that would help is if we could get a guide. With Cisco, for example, you can just type the problem regarding your Cisco product and you will easily get your solution. In Palo Alto, however, it's not easy to find the solutions."
"In future releases, introductions of AI features would be really helpful."
"Right now, you have to load each license on to an appliance. You can't pool across multiple appliances. So, you end up having to do a lot of administrative work to recover if an internet provider goes down, and you cannot leverage it as easily into a DR solution."
"The Netextender application itself doesn't really look pretty, however, we can still use it. We don't care what it looks like. That said, if they did a cosmetic update, that would be fine."
"The UI could be a little better."
"The only concern I do have is with the zero trust, and the solution is not coping with the newer technologies as much as it needs to do on that particular factor."
"SonicWall can be difficult for some people, but I don't find it difficult. Some companies provide a VPN client for free, but you have to pay for NetExtender."
"Sometimes you can get bounced around through the departments until you find the right one. Sometimes if you don't have the most current support contract or your license is out of date, they won't even talk to you."
"If the customer starts with a two, three, four, or 500 meg connection and has a small unit, they have to replace the whole box when upgrading to a gig, so scalability there is atrocious."
 

Pricing and Cost Advice

"The licensing cost is about 18,000 euros."
"Prisma SaaS is more expensive than similar solutions but I think it's worth it."
"The pricing can be difficult because it came to us with another agreement, but it can be negotiated. I highly recommend people to compare this product's performance and pricing against BetterCloud, because I feel BetterCloud is better than Prisma SaaS if they're starting from scratch."
"Actually the solution is very expensive. I don't know the particulars since the purchasing team dealt with it."
"The licensing fees are paid on a yearly basis and for what we get, the price is good."
"Based on what I have heard from others, it is a pricey solution as compared to its peers, but I am not sure. However, considering the features that it offers, it is a break-even point. You get whatever they are promising."
"As compared to other solutions, Prisma Access is much cheaper. It is probably 30% to 40% cheaper than other solutions, but I do not know the exact cost."
"The pricing for this solution is on the higher end."
"The solution is cheap itself, not too costly."
"Cost wise, it would be a few hundred dollars for the base appliance with the first five clients. Then from there, your cost per seat depends on how many you're getting. It's a one-time cost, and then you have a few hundred dollars a year for the maintenance contract once you get the one-time seat costs out of the way."
"After a certain number of users, you require extra licensing."
"You have to pay for its license. There are some other companies that provide a VPN client for free. When you buy NetExtender, its license is available for one, three, or five years."
"The price of SonicWall Netextender is reasonable. Whether it's a small shop with only five users or a larger operation with 130 users, we have received no complaints or objections regarding cost from any of the clients we are looking to deploy it with."
"Compared to others, it is cheaper. When we compare it with Palo Alto, Check Point, or Fortinet, it is a little cheaper."
"The solution has a pretty good price."
report
Use our free recommendation engine to learn which Enterprise Infrastructure VPN solutions are best for your needs.
873,003 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
12%
Manufacturing Company
11%
Government
5%
Computer Software Company
13%
Educational Organization
7%
Comms Service Provider
7%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise21
Large Enterprise27
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly.
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What is your experience regarding pricing and costs for SonicWall Netextender?
The pricing for my experience with the setup cost and licensing of SonicWall Netextender is fair. The Netextender itself has no cost. It's the SSL licensing that is attached to the SonicWall. It us...
What needs improvement with SonicWall Netextender?
SonicWall Netextender has not helped with compliance, as it is not applicable for what I'm doing. I've put several feature requests in over the years and they've implemented them all, so it current...
 

Also Known As

Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
No data available
 

Overview

 

Sample Customers

Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Information Not Available
Find out what your peers are saying about Prisma Access by Palo Alto Networks vs. SonicWall Netextender and other solutions. Updated: September 2025.
873,003 professionals have used our research since 2012.