We compared Netskope and Prisma Access by Palo Alto Networks based on our users' reviews across four parameters. After reading all of the collected data, you can find our conclusion below.
Users prefer Netskope for its advanced analytics and granular policy enforcement, while Prisma Access may be a better choice for its scalability and ease of use. Users praise Netskope for its comprehensive data protection capabilities, advanced analytics, and granular policy enforcement. However, they have expressed a desire for a more intuitive interface, better customer support, improved performance during high-traffic periods, and more comprehensive reporting capabilities. Users appreciate Prisma Access for its ease of use, scalability, and flexibility but have concerns about speed and performance, compatibility with certain applications and platforms, and customer support.
Features: Netskope offers comprehensive data protection, advanced threat protection, advanced analytics, and granular policy enforcement. Prisma Access by Palo Alto Networks focuses on robust security measures, advanced threat prevention, secure connectivity, scalability, and flexibility.
Pricing and ROI: Netskope is praised for its competitive pricing options and straightforward setup process, ensuring a smooth customer experience. Prisma Access by Palo Alto Networks is affordable and provides good value for money. The setup cost is reasonable, and the licensing process is user-friendly for both products. Netskope users reported significant value and cost savings, emphasizing its effectiveness in data protection. Prisma Access users also experienced positive results, indicating a significant ROI.
Room for Improvement: Netskope could improve its interface, customer support, performance during high-traffic periods, and reporting capabilities. Prisma Access could enhance its speed and performance, compatibility with certain applications and platforms, and customer support.
Deployment and customer support: Some Netskope users found the initial setup to be simple and quick, as it only involves rolling out an agent and can be deployed on the cloud. However, others mentioned that the implementation phase can be complex and time-consuming, requiring coordination and effort. The deployment process was generally considered easy, especially for those with a networking background. Palo Alto Networks has a setup that varies in terms of ease and complexity. Some users found the initial setup to be straightforward, while others mentioned it was more complex and required help from Palo Alto or a partner. The deployment durations range from a few hours to several months, depending on factors such as the size of the environment and the number of branch offices. Users praise Netskope for their knowledge and expertise in addressing queries and concerns, emphasizing the excellent level of assistance received. Prisma Access received positive feedback for its knowledgeable and friendly staff, who efficiently address concerns and provide valuable guidance.
The summary above is based on 38 interviews we conducted with Netskope and Prisma Access by Palo Alto Networks users. To access the review's full transcripts, download our report.
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution is stable."
"The most valuable features were related to discovery, data protection, and ensuring compliance with regulations."
"Netskope is a one-platform security product that provides security functions. It is the most advantageous product in the Japanese market."
"The initial setup of Netskope CASB is easy, it is not complex."
"The solution offers a better understanding of the real scenario and identifies the cloud apps that are being utilized."
"Their technical support is very good."
"The interface is good."
"A feature that was valuable was the built-in website classification or safety ratings. Different websites would be rated according to analyses that the Netskope team had done, and we built policies on some of those scores. If the website scored less than a certain percentage, then we would have a different user experience around how the site would interact with the clients."
"Netskope is a really good product. I cannot segregate which features are the most valuable. We find most of the features to be valuable. It gives us what we are looking for."
"Prisma SaaS is very easy to use; it's common sense — it's the best-in-class."
"The features I find most valuable is WildFire, user integration, and the basic technology features."
"The protection for web-based applications was helpful for my colleagues who didn't want a particular application on their devices. And the non-web access protection was more for our developers because they were writing and building code on their computers. Prisma Access was able to protect them."
"We're now able to go after contracts that require a Zero Trust solution and Prisma's other technology solutions."
"There is a system for monitoring the traffic. You can monitor the traffic of the connected people and point out any issues on the connection part."
"It's great that we can make sure a machine meets the minimum requirements before users are allowed to log in."
"The solution improved the consistency of our security controls and the BCP. There has been a 20 percent reduction in TCO. Prisma Access also enabled us to deliver better applications by centralizing security management."
"Overall, the cost savings, ease of deployment, and better VPN user experience and performance are valuable."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The solution's documentation still needs to be improved."
"The dashboard performance could be much better and faster, but because it is a complicated product, it takes time for the dashboard to process."
"The initial setup is complex and should be simplified."
"The configuration and user behaviour analytics can be improved."
"They could improve their mobile agents as they have some limitations."
"The CSPM model needs to improve."
"There could be better integration with other solutions."
"Lacking in local customer support."
"It wasn't so satisfying to work with it. There is room for improvement in the policy management. It is difficult to cover the entire scenery through Palo Alto products."
"Dependencies of applications sometimes is a bit confusing."
"The solution needs to be more compatible with other solutions. This is specifically a problem for us when it comes to healthcare applications. They have proprietary connection types and things of that nature that make compatibility a challenge sometimes."
"Prisma would be a stronger solution if it could aggregate resources by project or by application. So say we have an application we've developed in AWS and five applications we've developed in Azure. The platform will group it according to those applications, but it's based on the tags we use in Azure, which means I have to rely on development teams to tag resources properly."
"There is some particular traffic that the security team wants to filter out and apply their own policies and they cannot."
"Better integration with the MDM solution would be useful."
"The product's current price is an area of shortcoming where improvements are required."
"There can be some latency issues with the solution that should be improved."
More Prisma Access by Palo Alto Networks Pricing and Cost Advice →
Netskope is ranked 4th in Secure Access Service Edge (SASE) with 35 reviews while Prisma Access by Palo Alto Networks is ranked 1st in Secure Access Service Edge (SASE) with 58 reviews. Netskope is rated 8.4, while Prisma Access by Palo Alto Networks is rated 8.2. The top reviewer of Netskope writes "Network proxy that provides visibility during deployment and allows you to control PII". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". Netskope is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Cisco Umbrella, Skyhigh Security and Forcepoint ONE, whereas Prisma Access by Palo Alto Networks is most compared with Zscaler Zero Trust Exchange, Cisco Umbrella, Zscaler Internet Access, Prisma SD-WAN and Microsoft Defender for Cloud Apps. See our Netskope vs. Prisma Access by Palo Alto Networks report.
See our list of best Secure Access Service Edge (SASE) vendors and best Cloud Access Security Brokers (CASB) vendors.
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