Jama Connect vs OpenText Software Delivery Management comparison

Jama and OpenText are both solutions in the Application Lifecycle Management (ALM) Suites category. Jama is ranked #11 with an average rating of 7.9, while OpenText is ranked #8 with an average rating of 8.3. Jama holds a 4.0% mindshare in ALM, compared to OpenText’s 5.0% mindshare. Additionally, 93% of Jama users are willing to recommend the solution, compared to 92% of OpenText users who would recommend it.

Jama Connect

Read 16 Jama Connect reviews

3,366 Views
1,481 Comparison Views

93% willing to recommend

OpenText Software Delivery ...

Read 41 OpenText Software Delivery Management reviews

3,308 Views
3,176 Comparison Views

92% willing to recommend

Jama Connect

OpenText Software Delivery ...

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 21, 2025

Jama Connect and OpenText Software Delivery Management compete in requirements management and software delivery. Jama Connect has an advantage in requirements management due to its strong collaboration and traceability features, whereas OpenText Software Delivery Management has an edge with its extensive tools for software delivery, making it ideal for agile environments.

Features: Jama Connect offers robust collaboration tools, detailed requirements traceability, and a user-friendly interface, making it easier to manage complex projects. OpenText Software Delivery Management provides advanced planning, comprehensive reporting tools, and seamless integration capabilities, allowing for efficient team collaboration throughout the software delivery lifecycle.

Room for Improvement: Jama Connect could improve in areas such as enhancing real-time metrics, expanding third-party integrations, and simplifying customization options to boost efficiency. OpenText Software Delivery Management may benefit from simplifying its setup process, refining its user interface for better accessibility, and offering more flexible pricing models to accommodate various organizational needs.

Ease of Deployment and Customer Service: Jama Connect is straightforward to deploy on the cloud and provides responsive customer support, facilitating smooth onboarding. OpenText Software Delivery Management, although comprehensive, demands a more complex setup but offers robust support beneficial for extensive implementations.

Pricing and ROI: Jama Connect provides competitive pricing focusing on high ROI by streamlining requirement management tasks. Although OpenText Software Delivery Management may entail higher costs, it delivers value for organizations needing comprehensive software delivery solutions with its expansive toolset.

To learn more, read our detailed Jama Connect vs. OpenText Software Delivery Management Report (Updated: September 2025).

Buyer's Guide

Jama Connect vs. OpenText Software Delivery Management

September 2025

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Helped 872,706 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Jama Connect

Ranking in Application Lifecycle Management (ALM) Suites

11th

Average Rating

7.6

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Application Requirements Management (4th)

OpenText Software Delivery ...

Ranking in Application Lifecycle Management (ALM) Suites

8th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Enterprise Agile Planning Tools (8th)

Mindshare comparison

As of October 2025, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jama Connect is 4.0%, up from 2.7% compared to the previous year. The mindshare of OpenText Software Delivery Management is 5.0%, down from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Lifecycle Management (ALM) Suites Market Share Distribution
Product	Market Share (%)
OpenText Software Delivery Management	5.0%
Jama Connect	4.0%
Other	91.0%

Application Lifecycle Management (ALM) Suites

Featured Reviews

Lasse Mikkonen

Principal Consultant at Contribyte

Traceability has improved documentation for auditors and regulators

The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs. For broader collaboration that includes departments like marketing and engineering, many still rely on tools like Slack or Confluence. Additionally, there are areas where usability and configurability could be enhanced.

Read full review

GeorgNauerz

Managing Partner at Georg Nauerz Consulting

A stable tool for sprint planning, test management, quality management, and automated testing

I think the area of release management in the tool is an area of concern where improvements are required. In general, the connection between releases and scrum teams needs improvement, as it could be optimized owing to its linkages, making it very uncomfortable as soon as you have strong teams or scrum teams that work with different items over several releases. In future product releases, the solution needs to focus a bit more on the metric part. The product's dashboard is a metric for productivity and process control.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Provides suitable tools for managing regulatory requirements."

"I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors."

"Technical support answers fairly quickly compared to others like IBM or Atlassian. They also offer quite a good knowledge base for advanced cases and how to plan it, etc. via videos that they provide. They are quite useful."

"You can get full traceability with any other system. It also includes a test module, and you build the traceability matrix incrementally throughout the development process."

"In Jama Connect, users have the capability to view and manage all test cases directly within the platform and execute them. The entire product specification, spanning various domains such as electrical, mechanical, software, and testing, is consolidated within Jama Connect."

"Traceability is a key differentiator for Jama Connect, especially compared to Jira."

"Jama Connect is a good tool for the entire software development cycle."

"The relationship mapping feature is especially helpful, as it allows us to connect different requirements and compliance-related documentation."

More Jama Connect pros

"It is a very stable solution. Stability-wise, I rate the solution a ten out of ten."

"The filtering options are very good once you learn them. The document reports are also valuable. You can create reports in Word and PDF formats. That's very useful."

"The dashboards and metric reporting are valuable features."

"It's more streamlined because we have it all under one umbrella. And once the business requirements and rules have been created, we can do test cases and apply them to the business rules."

"Octane creates a gentle approach to Agile-based projects."

"A valuable feature is the pipeline, so that we can now connect to Jenkins and then have all the results from testing, from external, in the tool, so that we can see the whole approach from there. Also, We can work with labels so we have better filtering solutions than in ALM. And it's much smarter and leaner to use than ALM."

"Its end-to-end traceability is one of the big advantages. Most of our agile projects work in a closed team structure. We are seeing what is the flow, where we are, and what is the project milestone. So, it provides end-to-end traceability and good visibility of project milestones."

"Octane works well with the Jira portfolio to track the project with two methods: Agile and Waterfall. We can track all the testing in Waterfall or Agile and synchronize it with Agile tools."

More OpenText Software Delivery Management pros

Cons

"The solution is very software-centric, and its validation piece is not time-efficient at all."

"More automation could speed up workflows, flag errors more timely, and eliminate manual steps."

"There are delays sometimes from the Jama Connect team in resolving issues."

"I have inquired about pricing for this solution but have not yet heard anything, so their response time in this regard is something that should be improved."

"The initial setup could be better, it's complicated."

"The solution is expensive."

"I believe one of the weak points is the reporting side. You must export inter-readable reports from Jama if you do not use the system as a repository for your design history file. Jama is great if you keep it in Jama, but reporting out requires some customization to get it right."

"t is rather slow, so the speed of the process and consuming information should be improved. It doesn't have a nice way of viewing information. We would like to see better interfaces for consuming information."

More Jama Connect cons

"We have some requests to beef up the manual testing abilities and the ability to report on testing progress. All the basics are there, but there's an issue of maintainability. For example... once you plan a test and it creates a run, more particularly a suite run, you can't edit the suite run afterward... That that is not realistic with how people work. Mistakes are made and people are humans and we change our minds about things. So the tool needs to allow for a bit more flexibility in that testing area, as well as some better widgets to report on progress."

"Updating items, sorting, bulk updates—these things could have a bit more flexibility, but it's still possible to do them."

"I like their smart analytics; perhaps they should continue to expand and improve there because it's a fantastic start."

"Promoting it more could help a lot of projects."

"Octane, from an administration perspective, is very limited. The application is improving with each release but what is missing is the ability to manage users and workspaces. I would also like "usable" reporting for more than a few workspaces. Also still missing is the ability to copy a workspace or get data in or out, except for limited REST calls."

"The reporting is lacking from a requirements matrix and a traceability perspective."

"The solution should improve by adding scrum board-like functionality."

"The reporting needs to be improved and allow for customization. I want to build my own widgets, but I don't want to use the ones already in the system. I want to build mine from scratch."

More OpenText Software Delivery Management cons

Pricing and Cost Advice

"If you want to have creative licenses, pricing may be an issue with the licenses, as it can become quite expensive over time to serve many people."

"To have a single source for all the requirements and all the change requests our company gets is the most valuable feature. It has also helped us to keep track of reviews."

"Jama Connect is a little pricy."

"The cost seems very competitive with other offerings."

"The senior management of my company handles the purchases of the solution. However, the price per developer was a major reason we switched from Jira. Apart from the complexity and the support, the price was a major reason that a team of 20 people unanimously decided that we would prefer to go with Micro Focus ALM Octane rather than Jira. The senior management had seen some benefit in it and they preferred it over Jira because the per developer cost was less and the support was superior."

"Going forward, I think we will want to explore adding more licenses."

"The solution has reduced our testing costs."

"It's pretty pricey, one of the most expensive ones on the market... The value depends on if you use all the features that it has. It comes with a lot of features. The difference between the license structure of ALM and Octane versus JIRA, is that you get everything with ALM and Octane... For JIRA, you buy the pieces one piece at a time."

"I rate the product price an eight on a scale of one to ten, where one is cheap, and ten is expensive. The product is neither cheap nor expensive."

"I would say that it is an affordable product. There is an annual service fee, which is one of the additional payments to be made apart from the standard licensing costs attached to the solution."

"It will be as expensive as ALM.NET, if not more expensive. But here's a good tip: If you have ALM.NET, you are able to share your licenses from ALM.NET to Octane. You just have to define a dedicated number of licenses on ALM.NET and then you can share them with ALM Octane, with some configuration effort. This is something that you have to take into account, that there is a possibility of such license sharing that could decrease your costs. Compared to open-source tools, the price the ALM Octane is definitely higher, in terms of the licensing cost."

"The cost of this product is very high."

More OpenText Software Delivery Management pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

28%

Healthcare Company

10%

Aerospace/Defense Firm

Government

Financial Services Firm

24%

Computer Software Company

11%

Manufacturing Company

11%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	4
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	32

Questions from the Community

What do you like most about Jama Connect?

I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors.

See all answers

What needs improvement with Jama Connect?

The text and diagram handling in Jama Connect could be improved. The formatting is quite tricky, and diagrams don't import sometimes depending on the format. Importing diagrams into a requirement c...

See all answers

What is your primary use case for Jama Connect?

My main use cases for Jama Connect involve managing our requirements through to test and validation. This includes reviewing the requirements, using the review functionality, and supporting our who...

See all answers

Is Jira better or would you go with Micro Focus ALM Octane?

Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...

See all answers

What do you like most about Micro Focus ALM Octane?

The platform's most valuable feature is pipeline integration or continuous integration services.

See all answers

What is your experience regarding pricing and costs for Micro Focus ALM Octane?

OpenText ALM Octane is an expensive product. However, it offsets costs by saving time and money, thus creating a balance between expenses and benefits. Our organization with over 1500 users sees sa...

See all answers

Comparisons

IBM DOORS vs Jama Connect

Compared 33% of the time

Jira vs Jama Connect

Compared 15% of the time

Polarion Requirements vs Jama Connect

Compared 12% of the time

IBM DOORS Next vs Jama Connect

Compared 9% of the time

More Jama Connect Competitors

Jira vs OpenText Software Delivery Management

Compared 38% of the time

OpenText Application Quality Management vs OpenText Software Delivery Management

Compared 25% of the time

Microsoft Azure DevOps vs OpenText Software Delivery Management

Compared 7% of the time

Rally Software vs OpenText Software Delivery Management

Compared 6% of the time

More OpenText Software Delivery Management Competitors

Product Reports

Buyer's Guide

Jama Connect

October 2025

Download Jama Connect product report

Buyer's Guide

OpenText Software Delivery Management

October 2025

OpenText Software Delivery Management report

Download OpenText Software Delivery Management product report

Also Known As

No data available

Micro Focus ALM Octane, Micro Focus Octane

Overview

Jama Connect is a software platform designed for requirements management, risk management, and testing in product development processes. It allows teams to collaboratively define, track, and manage requirements throughout the entire product lifecycle. Jama Connect enables organizations to improve communication, increase efficiency, and ensure compliance with industry standards and regulations.

Jama Connect Features:

Requirements Management: Jama Connect allows you to capture, organize, and trace requirements, ensuring alignment across teams and stakeholders.
Collaboration and Communication: The platform facilitates collaboration and communication among team members, enabling real-time feedback, discussions, and decision-making.
Test Management: Jama Connect supports test case management, test execution tracking, and defect management, helping ensure comprehensive testing and quality assurance.
Risk Management: You can identify, assess, and mitigate risks using Jama Connect's risk management capabilities, promoting proactive risk management throughout the product development lifecycle.
Traceability and Impact Analysis: The platform provides traceability matrices and impact analysis tools, allowing you to understand the relationships between requirements, tests, and other artifacts.
Compliance and Audit Support: Jama Connect helps organizations maintain compliance with industry standards and regulations by providing audit trails, documentation, and version control.

Jama Connect Benefits:

Improved Requirement Collaboration: Jama Connect enhances collaboration among stakeholders, including product managers, engineers, testers, and customers, leading to better alignment and understanding of requirements.
Enhanced Efficiency: The platform streamlines and automates various aspects of requirements management, reducing manual effort and improving efficiency in the product development process.
Increased Product Quality: By ensuring clear and traceable requirements, facilitating comprehensive testing, and proactive risk management, Jama Connect helps improve product quality and reliability.
Accelerated Time-to-Market: Efficient requirements management and streamlined collaboration enable faster development cycles and reduced time-to-market for products and solutions.
Regulatory Compliance: Jama Connect's features and capabilities support compliance with industry standards and regulations, helping organizations meet regulatory requirements.
Greater Visibility and Transparency: The platform provides real-time visibility into project progress, status, and potential issues, fostering transparency and enabling informed decision-making.

Reviews from Real Users

Project Management Director, Technology at a real estate company, says that "Jama Connect is a good tool for the entire software development cycle."

Lasse Mikkonen, Principal Consultant at Contribyte, states that Jama Connect “Offers great templates and predefined settings and it has a very good inbuilt test management module”.

Senior Program Manager Software at a manufacturing company, comments on Jama support, “I think the collaboration with Jama is pretty good, and they listen to us and do a lot of customizations for us to make it work better. Hopefully, it would have been the same with any other company. However, Jama provides essentially 24-hour support.”

Jama

OpenText Software Delivery Management provides application lifecycle management with Agile and Waterfall support. It features intuitive interfaces, CI/CD integration, automated testing, and robust reporting, improving project management efficiency and usability.

Designed to enhance teams' productivity and streamline processes, OpenText Software Delivery Management integrates seamlessly with Agile methodologies. Its comprehensive backlog and requirements management, user stories, and test management make it a complete tool for managing the development lifecycle. The platform aligns with DevOps, providing traceability and extensive customization options. Traceability from requirements to deployments is enhanced, making it easier for teams to track progress. It offers integration with popular tools like Jenkins and JIRA, ensuring a unified approach to continuous delivery and testing management.

What key features does OpenText Software Delivery Management include?

Versatile across browsers with consistent performance.
Seamless CI/CD integration for smooth development processes.
Intuitive interface aiding in efficiency and ease of use.
Comprehensive backlog management ensures organized prioritization.
Automated testing aligns with Agile and DevOps principles.

What benefits can users expect when evaluating OpenText Software Delivery Management?

Enhanced traceability from inception to delivery.
Improved project management efficiency through streamlined processes.
Robust reporting capabilities offering detailed insights.
Increased flexibility in customization enabling tailored experiences.
Predictive analytics for better decision-making.

OpenText Software Delivery Management is implemented across technology-focused industries, supporting Agile processes like requirements management and defect tracking. Organizations use it to standardize development workflows and optimize continuous delivery integration, choosing it for its ability to support both Agile and Waterfall methodologies within application lifecycle management.

OpenText

Sample Customers

Deloitte, SpaceX, Omnigon, Delft University

Orange, Airbus, Haufe Group, Kellogg's, Claro, Bon Secours, World Wide Technology

Buyer's Guide

Jama Connect vs. OpenText Software Delivery Management

September 2025

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