Jama Connect vs OpenText Software Delivery Management comparison

Jama and OpenText are both solutions in the Application Lifecycle Management (ALM) Suites category. Jama is ranked #11 with an average rating of 7.9, while OpenText is ranked #7 with an average rating of 8.3. Jama holds a 3.9% mindshare in ALM, compared to OpenText’s 6.0% mindshare. Additionally, 93% of Jama users are willing to recommend the solution, compared to 92% of OpenText users who would recommend it.

Jama Connect

Read 16 Jama Connect reviews

3,482 Views
1,462 Comparison Views

93% willing to recommend

OpenText Software Delivery ...

Read 41 OpenText Software Delivery Management reviews

3,879 Views
3,685 Comparison Views

92% willing to recommend

Jama Connect

OpenText Software Delivery ...

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Executive SummaryUpdated on Jun 19, 2025

Jama Connect and OpenText Software Delivery Management compete in requirements management and software delivery processes. Jama Connect has the upper hand with its ease of use, beneficial for agile teams, while OpenText shines in providing robust enterprise features suitable for larger organizations.

Features: Jama Connect offers strong traceability, collaboration tools, and extensive integration options. It promotes agile workflows with its user-friendly interface and allows seamless data imports and exports. OpenText Software Delivery Management provides extensive lifecycle management, scalability, and robust analytics. It offers a comprehensive suite covering Agile frameworks, requirements management, and test automation within one platform.

Room for Improvement: Jama Connect could enhance its extensive feature suite for larger enterprises and provide more advanced analytics options. OpenText Software Delivery Management could improve by simplifying its complex setup process, optimizing usability for non-technical users, and offering more intuitive interfaces for better user experiences.

Ease of Deployment and Customer Service: Jama Connect’s cloud-based deployment allows rapid implementation with accessible customer support, benefiting agile organizations. OpenText’s deployment is more complex, suitable for enterprises with substantial IT resources, yet it provides comprehensive support services.

Pricing and ROI: Jama Connect generally offers a lower initial cost with a quicker ROI due to its straightforward deployment and efficient resource utilization for smaller teams. OpenText Software Delivery Management, despite its higher upfront investment, promises significant ROI over time, ideal for large-scale operations requiring comprehensive capabilities.

To learn more, read our detailed Jama Connect vs. OpenText Software Delivery Management Report (Updated: July 2025).

Buyer's Guide

Jama Connect vs. OpenText Software Delivery Management

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Jama Connect

Ranking in Application Lifecycle Management (ALM) Suites

11th

Average Rating

7.6

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Application Requirements Management (4th)

OpenText Software Delivery ...

Ranking in Application Lifecycle Management (ALM) Suites

7th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Enterprise Agile Planning Tools (7th)

Mindshare comparison

As of July 2025, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jama Connect is 3.9%, up from 2.4% compared to the previous year. The mindshare of OpenText Software Delivery Management is 6.0%, up from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Lifecycle Management (ALM) Suites

Featured Reviews

Lasse Mikkonen

Principal Consultant at Contribyte

Traceability has improved documentation for auditors and regulators

The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs. For broader collaboration that includes departments like marketing and engineering, many still rely on tools like Slack ( /products/slack-reviews ) or Confluence ( /products/atlassian-confluence-reviews ). Additionally, there are areas where usability and configurability could be enhanced.

Read full review

GeorgNauerz

Managing Partner at Georg Nauerz Consulting

A stable tool for sprint planning, test management, quality management, and automated testing

I think the area of release management in the tool is an area of concern where improvements are required. In general, the connection between releases and scrum teams needs improvement, as it could be optimized owing to its linkages, making it very uncomfortable as soon as you have strong teams or scrum teams that work with different items over several releases. In future product releases, the solution needs to focus a bit more on the metric part. The product's dashboard is a metric for productivity and process control.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors."

"Provides suitable tools for managing regulatory requirements."

"The impact that Jama Connect provides for my company overall is significant as it saves a huge amount of time."

"You can get full traceability with any other system. It also includes a test module, and you build the traceability matrix incrementally throughout the development process."

"Traceability is a key differentiator for Jama Connect, especially compared to Jira."

"Technical support answers fairly quickly compared to others like IBM or Atlassian. They also offer quite a good knowledge base for advanced cases and how to plan it, etc. via videos that they provide. They are quite useful."

"We use Jama Connect mainly for requirements management."

"Jama Connect is a good tool for the entire software development cycle."

More Jama Connect pros

"We looked at all the market-leading tools, but we did not find anything quite as comprehensive as ALM Octane. When I say comprehensive, it's not just a single tool for Agile planning, backlog management release, sprint planning, etc., but it also has a built-in, comprehensive quality management module. It also has pipelines where we can hook up with our DevOps ecosystem/toolchain."

"The way testing is closely tied into the product Backlog has made it more intuitive, or easier to manage the relationship between building out an application and testing it. In other tools, that is more segregated. The way it's designed in Octane, people have said it makes more sense to them, and that it's easier for them to understand their data and to maintain and test their solutions."

"The most valuable feature of Micro Focus ALM Octane is the reports. We are able to do customization."

"The key feature is the usability. It is fast to learn and easy to use. It's very intuitive to work with. Most of the important functions are available via a few clicks, compared to other tools where I have to open a sub-menu and then a sub-menu and another sub-menu, and then press a button."

"The integration points are very good. Octane gives us a window not only into our manual testing, but also our automation testing and our performance testing. We can see all results from all three streams of testing in one place."

"The most important feature is the integration among all the different features in just one tool: Agile management system, requirements management system, test management, defects management, automatic test execution. Really, if you're looking at other tools, you will never find all that integrated into just one tool with all the traceability, with all the elements in just one place."

"We are seeing some real improvements in the way we do things. We are becoming more agile in the way we do it because of that and in a way that stories are managed. Stories are given lifecycles as opposed to just being entities within a tool."

"It is a very scalable solution."

More OpenText Software Delivery Management pros

Cons

"There are some security concerns with Jama Connect, including two-factor enablement."

"The solution is expensive."

"I have inquired about pricing for this solution but have not yet heard anything, so their response time in this regard is something that should be improved."

"I believe one of the weak points is the reporting side. You must export inter-readable reports from Jama if you do not use the system as a repository for your design history file. Jama is great if you keep it in Jama, but reporting out requires some customization to get it right."

"There are delays sometimes from the Jama Connect team in resolving issues."

"The solution is very software-centric, and its validation piece is not time-efficient at all."

"There are a few areas where Jama Connect can improve. One suggestion is to enhance the built-in feature of profile generation."

"The user interface could be modernized and the product lacks project management functionalities."

More Jama Connect cons

"It would help us if ALM Octane got FedRAMP-certified, so our government departments could use the cloud solution. That way our external consultants could access it. We've created a URL to get to it, but if it were FedRAMP-certified and service and had support in the continental United States, that would be better."

"We have some requests to beef up the manual testing abilities and the ability to report on testing progress. All the basics are there, but there's an issue of maintainability. For example... once you plan a test and it creates a run, more particularly a suite run, you can't edit the suite run afterward... That that is not realistic with how people work. Mistakes are made and people are humans and we change our minds about things. So the tool needs to allow for a bit more flexibility in that testing area, as well as some better widgets to report on progress."

"There's a trend in our requests to have the ability to export data, en masse, out of Octane. There are capabilities within Octane to export data, but there are specifics around test suites and requirements and relations, as well as certain attributes, that we would like to be able to export easily out of Octane and into a database or Excel."

"The cluster architecture that we implemented was server to server communication: Octane application to Elasticsearch and Elasticsearch to another Elasticsearch service. Recently, we found this is a security gap. The Octane application is interacting with Elasticsearch server, but that was missing from the requirements and prerequisites in the setup. The Micro Focus team has not given advice on how to implement authentication-based communication between Octane to Elasticsearch, and we found it as a gap later, then our security team asked us to fix that gap. So, there was a lot of time spent on rework."

"There are some challenges when we want to integrate the tool with other products, and it takes time for a team to figure out how to do it."

"The biggest problem with ALM Octane is that it's very complex, so it's difficult to use and scale."

"Octane, from an administration perspective, is very limited. The application is improving with each release but what is missing is the ability to manage users and workspaces. I would also like "usable" reporting for more than a few workspaces. Also still missing is the ability to copy a workspace or get data in or out, except for limited REST calls."

"Because JIRA is a leading tool for both development and requirements management - everybody is using JIRA - I'm pretty there will be a use case where people are trying to connect between ALM Octane and JIRA. The back-end configuration of the synchronization with JIRA could be simplified. The architecture is really complicated. We required a lot of machines to build the cluster and the configuration was not really clearly described within the documentation. This may have something to do with the fact that the software is pretty new."

More OpenText Software Delivery Management cons

Pricing and Cost Advice

"To have a single source for all the requirements and all the change requests our company gets is the most valuable feature. It has also helped us to keep track of reviews."

"The cost seems very competitive with other offerings."

"If you want to have creative licenses, pricing may be an issue with the licenses, as it can become quite expensive over time to serve many people."

"Jama Connect is a little pricy."

"ALM Octane is very expensive."

"In terms of pricing, it's comparable to what we had previously. It's not priced at the higher end of the scale by any means. It's priced nicely, in the middle of the market. For what you're getting, it's a very good tool."

"The price of Micro Focus ALM Octane is too high compared to other solutions."

"I rate the product price an eight on a scale of one to ten, where one is cheap, and ten is expensive. The product is neither cheap nor expensive."

"I would say that it is an affordable product. There is an annual service fee, which is one of the additional payments to be made apart from the standard licensing costs attached to the solution."

"It will be as expensive as ALM.NET, if not more expensive. But here's a good tip: If you have ALM.NET, you are able to share your licenses from ALM.NET to Octane. You just have to define a dedicated number of licenses on ALM.NET and then you can share them with ALM Octane, with some configuration effort. This is something that you have to take into account, that there is a possibility of such license sharing that could decrease your costs. Compared to open-source tools, the price the ALM Octane is definitely higher, in terms of the licensing cost."

"In my opinion, it's good value for the price that you pay."

"It's pretty pricey, one of the most expensive ones on the market... The value depends on if you use all the features that it has. It comes with a lot of features. The difference between the license structure of ALM and Octane versus JIRA, is that you get everything with ALM and Octane... For JIRA, you buy the pieces one piece at a time."

More OpenText Software Delivery Management pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

27%

Healthcare Company

10%

Aerospace/Defense Firm

Government

Financial Services Firm

25%

Manufacturing Company

11%

Computer Software Company

11%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Jama Connect?

I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors.

See all answers

What needs improvement with Jama Connect?

See all answers

What is your primary use case for Jama Connect?

I primarily work with Jama Connect ( /products/jama-connect-reviews ) for requirements management.

See all answers

Is Jira better or would you go with Micro Focus ALM Octane?

Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...

See all answers

What do you like most about Micro Focus ALM Octane?

The platform's most valuable feature is pipeline integration or continuous integration services.

See all answers

What is your experience regarding pricing and costs for Micro Focus ALM Octane?

OpenText ALM Octane is an expensive product. However, it offsets costs by saving time and money, thus creating a balance between expenses and benefits. Our organization with over 1500 users sees sa...

See all answers

Comparisons

IBM DOORS vs Jama Connect

Compared 38% of the time

Jira vs Jama Connect

Compared 14% of the time

Polarion Requirements vs Jama Connect

Compared 13% of the time

IBM DOORS Next vs Jama Connect

Compared 9% of the time

Polarion ALM vs Jama Connect

Compared 7% of the time

More Jama Connect Competitors

Jira vs OpenText Software Delivery Management

Compared 45% of the time

OpenText Application Quality Management vs OpenText Software Delivery Management

Compared 26% of the time

Microsoft Azure DevOps vs OpenText Software Delivery Management

Compared 8% of the time

Rally Software vs OpenText Software Delivery Management

Compared 4% of the time

TFS vs OpenText Software Delivery Management

Compared 3% of the time

More OpenText Software Delivery Management Competitors

Product Reports

Buyer's Guide

Jama Connect

June 2025

Download Jama Connect product report

Buyer's Guide

OpenText Software Delivery Management

June 2025

OpenText Software Delivery Management report

Download OpenText Software Delivery Management product report

Also Known As

No data available

Micro Focus ALM Octane, Micro Focus Octane

Overview

Jama Connect is a software platform designed for requirements management, risk management, and testing in product development processes. It allows teams to collaboratively define, track, and manage requirements throughout the entire product lifecycle. Jama Connect enables organizations to improve communication, increase efficiency, and ensure compliance with industry standards and regulations.

Jama Connect Features:

Requirements Management: Jama Connect allows you to capture, organize, and trace requirements, ensuring alignment across teams and stakeholders.
Collaboration and Communication: The platform facilitates collaboration and communication among team members, enabling real-time feedback, discussions, and decision-making.
Test Management: Jama Connect supports test case management, test execution tracking, and defect management, helping ensure comprehensive testing and quality assurance.
Risk Management: You can identify, assess, and mitigate risks using Jama Connect's risk management capabilities, promoting proactive risk management throughout the product development lifecycle.
Traceability and Impact Analysis: The platform provides traceability matrices and impact analysis tools, allowing you to understand the relationships between requirements, tests, and other artifacts.
Compliance and Audit Support: Jama Connect helps organizations maintain compliance with industry standards and regulations by providing audit trails, documentation, and version control.

Jama Connect Benefits:

Improved Requirement Collaboration: Jama Connect enhances collaboration among stakeholders, including product managers, engineers, testers, and customers, leading to better alignment and understanding of requirements.
Enhanced Efficiency: The platform streamlines and automates various aspects of requirements management, reducing manual effort and improving efficiency in the product development process.
Increased Product Quality: By ensuring clear and traceable requirements, facilitating comprehensive testing, and proactive risk management, Jama Connect helps improve product quality and reliability.
Accelerated Time-to-Market: Efficient requirements management and streamlined collaboration enable faster development cycles and reduced time-to-market for products and solutions.
Regulatory Compliance: Jama Connect's features and capabilities support compliance with industry standards and regulations, helping organizations meet regulatory requirements.
Greater Visibility and Transparency: The platform provides real-time visibility into project progress, status, and potential issues, fostering transparency and enabling informed decision-making.

Reviews from Real Users

Project Management Director, Technology at a real estate company, says that "Jama Connect is a good tool for the entire software development cycle."

Lasse Mikkonen, Principal Consultant at Contribyte, states that Jama Connect “Offers great templates and predefined settings and it has a very good inbuilt test management module”.

Senior Program Manager Software at a manufacturing company, comments on Jama support, “I think the collaboration with Jama is pretty good, and they listen to us and do a lot of customizations for us to make it work better. Hopefully, it would have been the same with any other company. However, Jama provides essentially 24-hour support.”

Jama

OpenText Software Delivery Management provides application lifecycle management with Agile and Waterfall support. It features intuitive interfaces, CI/CD integration, automated testing, and robust reporting, improving project management efficiency and usability.

Designed to enhance teams' productivity and streamline processes, OpenText Software Delivery Management integrates seamlessly with Agile methodologies. Its comprehensive backlog and requirements management, user stories, and test management make it a complete tool for managing the development lifecycle. The platform aligns with DevOps, providing traceability and extensive customization options. Traceability from requirements to deployments is enhanced, making it easier for teams to track progress. It offers integration with popular tools like Jenkins and JIRA, ensuring a unified approach to continuous delivery and testing management.

What key features does OpenText Software Delivery Management include?

Versatile across browsers with consistent performance.
Seamless CI/CD integration for smooth development processes.
Intuitive interface aiding in efficiency and ease of use.
Comprehensive backlog management ensures organized prioritization.
Automated testing aligns with Agile and DevOps principles.

What benefits can users expect when evaluating OpenText Software Delivery Management?

Enhanced traceability from inception to delivery.
Improved project management efficiency through streamlined processes.
Robust reporting capabilities offering detailed insights.
Increased flexibility in customization enabling tailored experiences.
Predictive analytics for better decision-making.

OpenText Software Delivery Management is implemented across technology-focused industries, supporting Agile processes like requirements management and defect tracking. Organizations use it to standardize development workflows and optimize continuous delivery integration, choosing it for its ability to support both Agile and Waterfall methodologies within application lifecycle management.

OpenText

Sample Customers

Deloitte, SpaceX, Omnigon, Delft University

Orange, Airbus, Haufe Group, Kellogg's, Claro, Bon Secours, World Wide Technology

Buyer's Guide

Jama Connect vs. OpenText Software Delivery Management

July 2025

Free Report: Jama Connect vs. OpenText Software Delivery Management

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