Lucidchart vs iServer comparison

The compared Orbus Software and Lucid Software solutions aren't in the same category. Orbus Software is ranked #8 in AM , with an average rating of 8.0, and holds a 4.2% mindshare in the category. Lucid Software is ranked #2 in MMS , with an average rating of 8.7, and holds a 24.3% mindshare. Additionally, 85% of Orbus Software users are willing to recommend the solution, compared to 95% of Lucid Software users who would recommend it.

iServer

Read 18 iServer reviews

2,160 Views
1,512 Comparison Views

85% willing to recommend

Lucidchart

Read 56 Lucidchart reviews

5,093 Views
713 Comparison Views

95% willing to recommend

iServer

Lucidchart

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Executive Summary

We performed a comparison between iServer and Lucidchart based on real PeerSpot user reviews.

Find out what your peers are saying about SAP LeanIX, Sparx Systems, Quest Software and others in Enterprise Architecture Management.

To learn more, read our detailed Enterprise Architecture Management Report (Updated: October 2025).

Buyer's Guide

Enterprise Architecture Management

October 2025

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Helped 873,085 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iServer

Average Rating

7.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Enterprise Architecture Management (8th), Business Process Design (15th)

Lucidchart

Average Rating

8.6

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Mind Mapping Software (2nd), Visual Collaboration Platforms (3rd)

Mindshare comparison

iServer and Lucidchart aren’t in the same category and serve different purposes. iServer is designed for Enterprise Architecture Management and holds a mindshare of 4.2%, down 4.3% compared to last year.
Lucidchart, on the other hand, focuses on Mind Mapping Software, holds 24.3% mindshare, up 22.8% since last year.

Enterprise Architecture Management Market Share Distribution
Product	Market Share (%)
iServer	4.2%
LeanIX	12.0%
Sparx Systems Enterprise Architect	10.9%
Other	72.9%

Enterprise Architecture Management

Mind Mapping Software Market Share Distribution
Product	Market Share (%)
Lucidchart	24.3%
Visio	29.6%
draw.io	15.7%
Other	30.39999999999999%

Mind Mapping Software

Featured Reviews

Antonios Lazanakis

Senior IT Solution Architect at a financial services firm with 10,001+ employees

Flexible, easy to use, and easy to import data

We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…

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Michael Verruto

Managing Director, Project Design+Development at a government with 10,001+ employees

Visual approach facilitates clarity and process efficiency in complex real estate tasks

I haven't done much with Lucidchart's integration with other popular apps such as Teams, though one of my colleagues mentioned it can be added. This has sparked my interest to look into integration with Excel and Word, though we haven't implemented these features yet in our less than a year of operation. I access Lucidchart from multiple devices, including iPhone, iPad, and PC desktop. Our PCs are all laptops, so we can work remotely. I've collaborated with people from home on my iPad while they were on their laptop, though this isn't our routine behavior. I would recommend Lucidchart to others, but I'd also recommend exploring other options. It depends on what your fit and feel is for what you're trying to accomplish. For heavy users or technical users, Lucidchart might be very appealing. It has more capabilities than I'm currently using. The Highway Bridge Maintenance group, who are familiar with Agile processes, speak positively about it. For average users, they might find similar functionality in Miro or other less expensive alternatives. Overall Rating: 9 out of 10

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has helped having data lineage in the business cluster, which is used as control artifacts."

"The initial setup is easy."

"I have to think less with this solution. It's simple."

"The product has a valuable customized model."

"iServer is a very flexible platform for defining your own enterprise architecture model."

"This flexibility is the most helpful part in the standard version."

"We like the governance."

"The solution is easily modified to suit your needs."

More iServer pros

"The most valuable feature is the ease of use, and just being able to drag and drop."

"The ease of creating some of the maps and diagrams is most valuable. Lucidchart is just simpler and works more intuitively than other solutions that I have used in the past, such as Microsoft Visio. I am not in a creative role, but I know how to use Adobe Illustrator and other solutions like that. If I need to map out something that I've never mapped out before, and it is going to need a totally custom graphic, eight times out of 10, I'm going to go to Lucidchart rather than trying to build it in Illustrator. Its intuition and flexibility are really big features for me."

"The most valuable features are the different templates that they have already created, as well as all the different shapes you can use in the process charts because each shape stands for a different element or thing that's being done. It's easy to distinguish between different steps using the already set-out shapes."

"It is a very effective tool for documenting processes and using it has improved our efficiency significantly."

"Lucidchart helped us to realize efficiencies in the projects we use it for. I can show people pictures, and I can change things in a meeting and then email it by the end of the meeting. Because most places we go, especially now with everybody in-home office, I'm going to have great internet access, and that just makes it easier to be able to change things quickly while we're in a meeting and go, "Oh, you changed this. Oh, okay.", and then send it to them as a proof and send it as a PDF or send them a link. That works great. That saves time and accelerates a sale."

"Creating flowcharts and documentation is easy to do and the results are very nice."

"Using Lucidchart for documenting processes is great. The elements are ready to use and it is quick to do."

"The organizational charts for visualizing and understanding team hierarchies and relationships are the reason why we purchased the package that would allow me to do more with it. I tried to find all the cheap ways to do things but the ease of access and the already preset structure that Lucidchart had in place made it easier. Out of all the choices that I saw come across my desk, Lucidchart was the best and easiest choice."

More Lucidchart pros

Cons

"There could be features for process mining, process simulation, and analytics."

"The product is more expensive than Spark."

"The performance is slow, which is something that should be improved."

"The modelling needs improvement, specifically forecasting capabilities and scenarios."

"I haven't used this solution long enough to know what areas could be improved."

"We could allocate permissions to use only specific components to the users rather than the entire instance."

"It runs relatively slowly."

"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."

More iServer cons

"I would really like to be able to set default appearance settings for new documents because I have a set of appearance settings that I always use. I end up setting that manually every time. There may be a way to do that, and maybe I am not able to find it. This is my only major point of feedback for improvement. There are other little nitpicky things, such as being able to lock layers without them looking like a big red line around them would be nice, but every graphic design software does that, so I understand why they have that. All my concerns are nitpicks. They're not big."

"A couple of times when I tried to move a line, connecting two shapes on an organizational chart, occasionally the line doesn't move as intuitively as I think it should. I have to fiddle around with it a few times to get it to do what I want it to do."

"If you're trying to expand a comments box that is sitting on top of the chart, it automatically defaults to assuming you're trying to connect it to the next step in the process, when all you're trying to do is make the box bigger. It automatically goes to the arrow, but I just want to resize the box. That gets a little cumbersome because it does it every single time. It's not just a bug."

"In terms of improvement, they should make it very clear, whether it's a single A4 page or two A4 pages, it should be mapped out. Either I don't know how to use it, or it's not there, but having to stick to margins so I can see what's going to be on different pages when I print it or move it to a PDF has been my only challenge so far."

"Lucid should create some proper documentation and video tutorials to demonstrate the capabilities of the product to new users. It should explain everything that it offers and everything that it can be used for."

"The layering is something that can be improved because sometimes, it is confusing for me when I'm trying to get to the layer that I want to edit."

"I'm not sure if this feature is already there, but it would be good if we can import a cloud database in the web version."

"The main improvement I would like to see is for them to improve the help section on the flow charts or on the formatting."

More Lucidchart cons

Pricing and Cost Advice

"The price of iServer is reasonable compared to other solutions."

"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."

"The solution is cheaper than its competitors."

"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."

"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."

"The product has a moderate pricing."

"One of the reasons we were able to get approval within two hours from our management was that it was cheap enough. We have a 3% or 10% collaboration package, which comes out to be 70 bucks a year. It was very cheap, and we had no issues actually getting the full version. It was very affordable for a business."

"The pricing is very reasonable, and they have a free trial available that you can play with."

"I have only used the trial version and have not yet paid for it, or explored the pricing options."

"The pricing and licensing are fine. It has a lot of features that I prefer over some of the other programs, which is good. Being that it is web-based, I feel that it is acceptable that it's on a monthly pay basis. However, I think I pay on an annual basis, which is fine with me."

"Pricing-wise, it is pretty fair. I don't really know what group pricing looks like, but right now, I pay $10 a month for my Lucid subscription. One thing I would say is that I do worry about my bosses being okay with paying $10 a month for every single employee because we would have around 20 people. It makes me a little nervous about whether they are going to pay $200 a month for people to be able to use this software. At the same time, from where I'm sitting, it's totally worth it. We save a thousand dollars from using this software. It's still a no-brainer."

"We chose Lucid based on the price comparison between it and draw.io... Lucidchart was about 15 percent cheaper per user... I was surprised to learn that it came with a separate subscription model and was not included in my existing Lucidchart subscription."

"The price was low enough to make me think that it was fine, I'll go for it. I think it's $80 or so. It's not too expensive."

"I had a quick glimpse of it. It was about 100 Canadian Dollars a year for just me. I don't know if there are any additional costs."

More Lucidchart pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

21%

Government

12%

Manufacturing Company

Construction Company

Financial Services Firm

13%

Manufacturing Company

Computer Software Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	3
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	14
Large Enterprise	21

Questions from the Community

What do you like most about iServer?

iServer has valuable features for workflow and document management.

See all answers

What needs improvement with iServer?

iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...

See all answers

What is your primary use case for iServer?

We use iServer to establish an enterprise architecture function in our organization.

See all answers

LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

See all answers

Do you recommend Lucidchart?

I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the market. Out of all the solutions I have tried, it is by far the best for diagra...

See all answers

What needs improvement with Lucidchart?

The system is a bit clumsy when it comes to stylizing to match corporate imaging styles. In real estate, we need everything to have the same look and feel as our materials. Beyond dropping a logo i...

See all answers

Comparisons

LeanIX vs iServer

Compared 21% of the time

OrbusInfinity vs iServer

Compared 16% of the time

Sparx Systems Enterprise Architect vs iServer

Compared 9% of the time

BiZZdesign HoriZZon vs iServer

Compared 9% of the time

Visio vs iServer

Compared 8% of the time

More iServer Competitors

Figma vs Lucidchart

Compared 16% of the time

Visio vs Lucidchart

Compared 14% of the time

Sparx Systems Enterprise Architect vs Lucidchart

Compared 10% of the time

Visual Paradigm vs Lucidchart

Compared 7% of the time

Bizagi vs Lucidchart

Compared 7% of the time

More Lucidchart Competitors

Product Reports

Buyer's Guide

Enterprise Architecture Management

October 2025

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Buyer's Guide

Lucidchart

October 2025

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Overview

iServer is a unified software platform and enterprise modeling environment that extends and enhances the familiar, market leading Microsoft Visio and Office products. Core capabilities provided by iServer include an enhanced Microsoft Visio diagramming interface, a powerful central repository for all enterprise architecture or business process models and documentation, and a range of tools for visualization, analysis and decision making.

Orbus Software

Our online diagram application makes it easy to sketch and share professional flowchart diagrams. From brainstorming to project management, we support all of your communication needs. That’s why millions of users choose Lucidchart.

Lucid Software

Sample Customers

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard

Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks

Buyer's Guide

Enterprise Architecture Management

October 2025

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