IBM BPM is a business process management tool that provides a robust set of tools to author, test, and deploy business processes, as well as full visibility and insight to managing those business processes. The solution provides tooling and run time for process design, execution, monitoring, and optimization, along with basic system integration support. To support various levels of complexity and involvement with business process management, there are two different editions of the product: IBM BPM and IBM BPM Express.
IBM BPM Features
IBM BPM has many valuable key features. Some of the most useful ones include:
- Process designer authoring tool
- Collaborative editing and immediate playback of processes
- Interactive user interfaces
- Process rules based on IBM Operational Decision Manager
- IBM Integration Designer (BPEL and SOA)
- Designing and building case management systems
- Process portal
- Real-time monitoring and reporting
- Performance analytics and optimizer
- Performance data warehouse
- IBM Process Center with a shared asset repository
- IBM Process Federation Server
- Built-in enterprise service bus (ESB)
- Transaction support
- Integration adapters
- Network deployment support
- High availability: clustering and unlimited cores
IBM BPM Benefits
There are many benefits to implementing IBM BPM. Some of the biggest advantages the solution offers include:
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Increased efficiency and cost savings: IBM BPM can help you optimize existing processes and incorporate more structure into the development of new processes by removing process redundancies and bottlenecks.
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More scalable processes: The solution enables better process execution and workflow automation, which transfers well when scaling processes.
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Greater transparency: Because IBM BPM’s process automation clearly defines owners for tasks along the process, it provides more transparency and accountability throughout a given process. In turn, this fosters more communication among teams.
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Less dependency on development teams: IBM BPM offers low-code features which remove potential dependencies on development. Business users can be onboarded onto these tools quickly and easily, thereby increasing process automation across the company.
Reviews from Real Users
IBM BPM is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it’s good for developing complex apps, is robust, and has helpful team management and process performance features.
Zoran C., Owner/CEO at IT SPHERE, says, “It is perfect if you have to develop complex apps without much coding (only java script). It is also good if you don't have much IT resources in your company and would like to involve business analysts in the process of developing apps. My opinion is that it can do about 50% of all developers' work.”
Suhas V., BPM Architect at GBM, mentions, “Overall the solution is robust and has the ability to integrate with any product for complex workflows."
A BPM Consultant at a financial services firm comments, "Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."
A Digital Banking & Innovation Director at a financial services firm expresses, “The processing functionality makes it easy to change processes and workflows easily.”
Pega BPM is a low-code process automation software product that helps organizations quickly build business applications that deliver the demanded experience by customers. This product is a business process management (BPM), process automation, rapid application development, and low-code development tool.
Pega utilizes business process management (BPM) - a methodology to manage processes and workflows in an organization with the aim to increase work process results. The product implements BPM in the following steps:
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Analysis: Through comprehensive analysis, the processes that can be created or optimized to meet business needs are identified.
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Design: The design of a process aims to reduce errors and maintain relevant standard operating procedures.
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Modeling: The process design can be modeled using various software tools.
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Execution: The process model execution can be governed through a business rules engine.
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Monitoring: Monitoring is performed to detect any issues and collect relevant data.
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Optimization: The collected data is used to optimize and improve processes.
Pega BMP utilizes this methodology to automate and simplify operations for companies and improve business agility. The solution can automate business operations such as business rules, mobile application development, reporting, case management, security, integration, and predictive and adaptive analytics. It can be employed on premises and in the cloud and allows for automating services such as accounts, marketing, and sales.
Pega BPM Features
Pega BPM has various features through which businesses can automate processes and reduce operational costs. Some of these features include:
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Adaptive Decision Management: Through the support of data analysis concepts, this product feature allows users to make crucial decisions. It supports the retrieval of data automatically, facilitating real-time decision-making. It also provides the ability to make decisions at all times, depending on changes in the processes.
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Automatic Code Generation: The programming time at a company can be reduced through this feature, as it generates application codes automatically. The feature offers industry-specific solution frameworks for developing applications and visual development tools, allowing business users to build apps. This enables the simplification of complex business processes by converting them.
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Pega Omni-channel UI: The user interface (UI) of Pega BPM is a design-once and deploy-anywhere model. This means that any channel can be interfaced with the UI, as designs can be adapted to various parameters, including device, channel, or user.
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Pega Live Data: This feature of the tool integrates all the business’s data, analyzes it, and summarizes it into formats suitable for presentation. The feature has a caching option, which improves data management by reducing the load on external applications.
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Pega Situational Layer Cake: Through this feature of the solution, business processes can be adjusted regarding changes in customer type, departments, products, geographies, time, languages, and channels.
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Pega Pulse: Through Pega Pulse, employees, partners, and customers can collaborate and solve issues simultaneously.
Pega BPM Benefits
Pega BPM has various benefits for businesses. They include the following:
- Accelerates business processes by building applications in a timely manner.
- Provides automatically tailored screens and forms for customers to improve user experience and engagement.
- Can be utilized on various sources, including being moved from a data center to the cloud and vice versa.
- The low-code functionality decreases the need for developer intervention and reduces the costs of outsourcing IT assistance and maintenance.
- The tool offers a flexible UI that allows users to switch from web to mobile during all times of product usage.
- The platform offers business scalability incrementation through quick application development.
Reviews from Real Users
Amarender C., a feature lead at a financial services firm, thinks Pega BPM is easy to set up with great documentation and training.
Anoop S., a delivery manager at LanceSoft, rates the product highly because it is user-friendly and has case management and claims management functions; has good documentation and a community portal that help in learning the product and resolving issues.
