HashiCorp Vault vs JumpCloud comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

HashiCorp Vault
Ranking in Enterprise Password Managers
3rd
Average Rating
8.2
Number of Reviews
16
Ranking in other categories
No ranking in other categories
JumpCloud
Ranking in Enterprise Password Managers
7th
Average Rating
8.6
Number of Reviews
16
Ranking in other categories
Single Sign-On (SSO) (8th), Identity Management (IM) (9th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (6th), ZTNA as a Service (9th), Active Directory Bridge (2nd)
 

Featured Reviews

BP
Dec 18, 2023
Offers ability to store secret credentials and create policies using API calls, like allowing specific users to access certain data only after authentication
Before provisioning things in Azure, we use HashiCorp Vault to store service principal credentials—passwords and such. Then, we can identify if a user is authorized to provision resources. If not, the blueprint will throw an error saying the user isn't authorized to provision or spin up resources in Azure. Same thing with other components, except for the applications themselves. We don't store credentials for those. On the replication side, in a high-availability setup in multiple Vault instances, secret data is accessible by other resources. Each user or technical user has their own token, and there are different tokens for dev, test, QA, and product environments. It meets all three-point authentication, authorization, and access control requirements.
EH
Mar 28, 2024
Enables device management and remote installations and has a small learning curve
We use the solution for centralized management of PCs and user accounts We tried other tools, but sometimes the user interfaces of other tools are a little bit difficult to understand. The product enables device management. It is one of the reasons why we chose it. We can remotely help people.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is free and easy to use. It is well documented with an easy implementation process."
"It is user-friendly and easy to implement from any application point."
"We use the solution for secret management."
"It can still be configured by a separate team other than developers. That's why I think it's more secure."
"The feature I find most beneficial in HashiCorp Vault is the secret engine. It integrates smoothly with many applications, making it easy to set up and implement quickly. This allows you to test it easily and see good results rapidly. When you integrate an internal API or application, it quickly manages that application's secrets."
"It is a good product to consider for companies who are looking to build on-premise or hybrid infrastructure."
"The interface is very simple to navigate."
"It's stable. I would rate the stability a nine out of ten."
"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."
"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."
"After deploying to the cloud, we had remote device management on all of our corporate laptops."
"Ability to integrate all applications."
"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."
"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."
"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."
"The solution is stable."
 

Cons

"The onboarding is a challenge. It should be more self-service, but it involves reviews and approvals."
"In my opinion, HashiCorp Vault could improve its user interface. Right now, they don't offer much in terms of a graphical interface, which means you usually have to manage things manually through API calls. I think CyberArk has a better approach because it provides a UI that integrates features across all its components, making it easier, especially for new users or those from organizations with strict licensing policies."
"The product needs to improve its customization. It should be also more like easy to plug and play."
"The technical support was hard to get a hold of and lacking in service."
"There could be a plugin for the database to change the secret automatically. It would be an efficient feature for password security."
"The solution could be much easier to implement."
"I don't think there are any major improvements required—so far, so good. However, I think that having more training materials, such as videos, and documentation available would be helpful. I would prefer to have more videos available either on the official site or on YouTube."
"A drawback for some clients who have to be PCI compliant is that they still need to use and subscribe to an HSM (Hardware Security Module) solution."
"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."
"The visual tool and interface must be more fine-tuned."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."
"The product needs to create its own self-service feature which has been requested by all the admins in the community."
"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."
"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."
"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."
 

Pricing and Cost Advice

"The AWS version is much cheaper than HashiCorp Vault."
"In my case, the open-source version works well. It's advisable for small to medium-scale organizations, but for large-scale organizations, you should go with the enterprise version."
"The product is expensive."
"I am using the open-source version of Vault and I would have to buy a license if I want to get support."
"The solution's cost is reasonable."
"It could do everything we wanted it to do and it is brilliant, but it is super pricey. To be fair to HashiCorp, we drove the price up with our requirements around resiliency. Because of the nature of our company, we don't really operate in the cloud."
"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."
"The cost was around $5 per user per month."
"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."
"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."
"JumpCloud's monthly license costs around $25 for the complete solution."
"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."
"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."
"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
16%
Manufacturing Company
8%
Healthcare Company
6%
Computer Software Company
19%
Government
7%
Financial Services Firm
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - HashiCorp Vault or AWS Secrets Manager?
HashiCorp Vault was designed with your needs in mind. One of the features that makes this evident is its ability to work as both a cloud-agnostic and a multi-cloud solution. As a cloud-agnostic sol...
What do you like most about HashiCorp Vault?
The feature I find most beneficial in HashiCorp Vault is the secret engine. It integrates smoothly with many applications, making it easy to set up and implement quickly. This allows you to test it...
What is your experience regarding pricing and costs for HashiCorp Vault?
The enterprise version would require considering factors like the level of support needed, the amount of secret data being stored, and replication needs. But in my case, the open-source version wor...
What do you like most about JumpCloud?
The product enables device management.
What is your experience regarding pricing and costs for JumpCloud?
The solution is pretty expensive. It costs us EUR 250 per user per month. It was a point of hesitation for us. We can get premium support, too.
What needs improvement with JumpCloud?
We need more multi-factor authentication possibilities. I opened a ticket for it. However, it is not configurable in JumpCloud.
 

Overview

 

Sample Customers

Adobe, SAP Ariba, Citadel, Spaceflight, Cruise
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Find out what your peers are saying about HashiCorp Vault vs. JumpCloud and other solutions. Updated: May 2024.
787,061 professionals have used our research since 2012.