Fortra's Automate vs Tidal by Redwood comparison

Fortra's Automate

Read 21 Fortra's Automate reviews

1,953 Views
997 Comparison Views

94% willing to recommend

Tidal by Redwood

Read 37 Tidal by Redwood reviews

4,549 Views
1,610 Comparison Views

97% willing to recommend

Fortra's Automate

Tidal by Redwood

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Fortra's Automate and Tidal by Redwood based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).

To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: June 2024).

Buyer's Guide

Robotic Process Automation (RPA)

June 2024

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Helped 787,033 peers since 2012

Categories and Ranking

Fortra's Automate

Average Rating

8.2

Number of Reviews

Ranking in other categories

Robotic Process Automation (RPA) (5th)

Tidal by Redwood

Average Rating

9.0

Number of Reviews

Ranking in other categories

Workload Automation (2nd)

Featured Reviews

reviewer2237571

IT Manager at a transportation company with 51-200 employees

Jul 17, 2023

An all-round automation tool that easily helped us save about a million dollars in operating costs

It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times, depending upon the type of application or license you run. Fortra does have an enterprise-level automated manager to manage different automated machines running on different servers. We primarily used a desktop version before they discontinued the desktop license. So, going on to the Automate manager, the enterprise manager is a good tool for using it to check the different servers that are running the actual tool. Maybe there are more alerts built into the enterprise tool to check on things like system memory, uptime, or any freezing in the OS versus the application in terms of turning the application from a piece of software into a service or a system running in the background.

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Shubham Bharti

Senior Analyst at Capgemini

Aug 24, 2023

Great for controlling, planning, and managing workflows

Every now and then, I catch myself pondering the possibility of enhancements within the user interface (UI), envisioning that through specific improvements, the UI might have the potential to provide a more polished and user-centric encounter, promoting seamless engagements and simplifying the navigation process for individuals interacting with the software. Inexperienced users could face a slight obstacle due to the unavailability of easily accessible instructional videos. This is a resource that could have been extremely beneficial in helping them become acquainted with the platform at the outset. A lack of documentation might impede a smooth adaptation to the platform and postpone the capacity to fully utilize the software's complete array of features to the highest degree possible.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The licensing of the product is very good. You only need to license it once and then you have it forever."

"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."

"The solution is continuously adding more integrations to help with workflows and bot and task creation."

"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."

"We have found the pricing to be very reasonable."

"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."

"I actually quite liked the no-coding functionality."

"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."

More Fortra's Automate pros

"We have to run about 12,000 jobs every day and the majority of them need to be launched from our ERP, JD Edwards. The native compatibility of the Tidal platform with JD Edwards dovetails with our greatest need. It's directly connected to the heart of our IT system. We couldn't work without it."

"Thinking of all the people involved in checking jobs on a daily basis, manually running jobs or auditing them through standalone tools, and trying to connect them. We have saved hundreds of hours weekly, which is substantial."

"Tidal Automation offers extensive monitoring and reporting features that let users keep track of the status of their workflows and quickly spot any problems."

"The most valuable feature is the job scheduler, where you can schedule thousands of jobs to execute at specific times."

"Tidal Automation is very efficient and can quickly automate most manual and repetitive tasks."

"It is intended to enable large-scale automation environments, making it appropriate for companies with complicated processes and big data volumes."

"Tidal helps administrators and users to see the information that is relevant to them in that single pane of glass. They can see jobs running, they can see job history, and they can see job progression. If you look at alternatives like Airflow and clouds, you'd have to design your own UI to monitor the progress of the different jobs that you've created in Airflow. So Tidal is huge for us."

"The first, big thing that we got out of using Tidal Workload Automation was having a centralized view of the status of all of our batch processes across all these systems... We can look into the schedule at any given time and see if things are running on track or if they are falling behind. We can also see if something failed."

More Tidal by Redwood pros

Cons

"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."

"It's possible that they could use a stronger community for seeking guidance and help."

"The documentation is not that great."

"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."

"The technical support could be better. We suffer from language barriers, as we are in Argentina."

"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."

"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."

"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."

More Fortra's Automate cons

"From an administrative point of view, I wouldn't give really high marks to the solution. I actually entertained getting the JAWS application at one point. One of the shortcomings with the scheduler is the reporting capabilities. At least at the time, JAWS was the best that they had for a third-party integration. I think they've got things in the pipeline to help alleviate that gap."

"The GUI, the graphical user interface, gets a little bit busy."

"The software's performance and scalability could be improved, particularly when dealing with large-scale workloads or complex business processes."

"The current user interface of Tidal Software is functional. However, it can be improved to make it more intuitive and user-friendly."

"Tidal's adaptability and user-friendliness could be increased by integrating it with additional programmes and platforms."

"One thing I would like to see improved is that, currently, when an action is executed and finishes in Tidal, it's marked as either "success" or "failure." I would like more options that would flag a job according to multiple options, rather than just "good" or bad"... Tidal has told us that it's possible to do so through the product or with a workaround."

"I don't know if Tidal wants to get into the business of monitoring long-running jobs, but that could be a feature for the future: a job launching and monitoring tool. Using Tidal for monitoring doesn't seem like a good fit, but if they could offer something that did that as an add-on or include it, it might be helpful."

"The biggest improvement they need to work on is doing better QA checks before they release new patches and service packs. We do find that you can't trust getting the new product right away, as they have to get some bug fixes out. They do tend to have some bugs in the first iteration."

More Tidal by Redwood cons

Pricing and Cost Advice

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"It comes with a package that costs approximately $20,000 USD per year."

More Fortra's Automate pricing and cost advice

"Our annual maintenance cost is competitive for what we have and what they do."

"Tidal is a low-cost tool and not expensive in comparison to other tools."

"Right now, we are in a good position with the licensing model that we have with the Tidal vendor. So, we won't have any issues. even if we double in our current production. Initially, Tidal provided us some specs where if you have these number of jobs, then you come under this category. They usually provide a range of jobs from 2,000 to 10,000. You can use these specs for your infrastructure. Whether you have 2,000 or 8,000 jobs, Tidal should support it."

"The price is reasonable in terms of the product’s functionality."

"I have had no issues with the licensing."

"Our yearly licensing costs are between $10,000 to $20,000. They have always been reasonable with us. I like that non-production licensing is about half the cost of production licensing. Licensing is by adapter typically. We have had scenarios where we have had to take an adapter from one environment to another, and they've allowed us to do that. They have made it a very reasonable process. There's definitely a feeling that they will work with you."

"The solution enables admins and users to see the information relevant to them, but this is bundled as an add-on that we would have to pay for."

"If you are willing to shop around to other vendors, you can possibly get a good price on your support license."

More Tidal by Redwood pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

13%

Healthcare Company

Manufacturing Company

21%

Financial Services Firm

20%

Computer Software Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your experience regarding pricing and costs for HelpSystems AutoMate?

I'm only involved in running the product and maintaining the systems, so I can't speak to the cost.

See all answers

What needs improvement with HelpSystems AutoMate?

There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our ...

See all answers

What do you like most about Tidal Automation?

Tidal Automation by Redwood is a user-friendly solution.

See all answers

What is your experience regarding pricing and costs for Tidal Automation?

The price is reasonable in terms of the product’s functionality.

See all answers

What needs improvement with Tidal Automation?

Initially, it is complicated to understand the functionalities as there is limited product documentation. The setup and configuration of the software is a bit complicated. Providing the training vi...

See all answers

Comparisons

Microsoft Power Automate vs Fortra's Automate

Compared 44% of the time

UiPath vs Fortra's Automate

Compared 30% of the time

MOVEit vs Fortra's Automate

Compared 7% of the time

Automation Anywhere (AA) vs Fortra's Automate

Compared 7% of the time

Red Hat Ansible Automation Platform vs Fortra's Automate

Compared 7% of the time

More Fortra's Automate Competitors

Control-M vs Tidal by Redwood

Compared 36% of the time

AutoSys Workload Automation vs Tidal by Redwood

Compared 15% of the time

IBM Workload Automation vs Tidal by Redwood

Compared 13% of the time

Redwood RunMyJobs vs Tidal by Redwood

Compared 9% of the time

ActiveBatch by Redwood vs Tidal by Redwood

Compared 8% of the time

More Tidal by Redwood Competitors

Product Reports

Buyer's Guide

Fortra's Automate

June 2024

Download Fortra's Automate product report

Buyer's Guide

Tidal by Redwood

May 2024

Download Tidal by Redwood product report

Also Known As

HelpSystems Automate, Automate

Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler

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Fortra

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Tidal Software by Redwood

Overview

Automate is an easy-to-use RPA software solution that boosts your productivity by transforming virtually any business or IT process. Get scalable automation capabilities whether you need a solution for one department, a small business, or an enterprise-wide Center of Excellence (CoE) initiative—Automate is built and priced right for employee-driven automation for any organization.

Automate allows you to get up and running fast with no-code automation for both GUI and back-end functionalities. Form-based development lets you quickly build bots and leverage over 600 pre-built automation actions. Powerful out-of-the-box API and native integrations bring together the applications that keep your business running. And with the Automate Recorder, easily build, update, and deploy robust, UI-driven automation. Plus, bots can be deployed as attended or unattended with concurrent execution of tasks—no restrictions.

A Key Part of Fortra (the new face of HelpSystems) Automate is proud to be part of Fortra’s comprehensive portfolio. Fortra simplifies today’s complex business landscape by bringing complementary products together to solve problems in innovative ways. These integrated, scalable solutions address the many challenges you face in streamlining your operations. With the help of Automate robotic process automation and other solutions, Fortra is your relentless ally, here for you every step of the way on your automation journey.

Tidal Software is a leading provider of enterprise workload automation solutions that orchestrate the execution of complex workflows across systems, applications and IT environments. With a comprehensive portfolio of products and services, Tidal optimizes mission-critical business processes, increases IT cost efficiencies and satisfies legal and regulatory compliance requirements. Hundreds of customers around the world count on Tidal for modernizing their workload automation and driving their digital transformation. Tidal Software is headquartered in Chicago with offices in Houston, London, Minsk, Belarus and Chennai, India. For more information, visit tidalsoftware.com.

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

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Robotic Process Automation (RPA)

June 2024

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