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Datadog vs Grafana Loki comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datadog
Ranking in Log Management
3rd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
187
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), Network Monitoring Software (4th), IT Infrastructure Monitoring (2nd), Container Monitoring (2nd), Cloud Monitoring Software (2nd), AIOps (1st), Cloud Security Posture Management (CSPM) (6th)
Grafana Loki
Ranking in Log Management
4th
Average Rating
8.2
Reviews Sentiment
7.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Log Management category, the mindshare of Datadog is 6.0%, down from 7.4% compared to the previous year. The mindshare of Grafana Loki is 8.6%, up from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Kevin Palmer - PeerSpot reviewer
Useful log aggregation and management with helpful metrics aggregation
Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.
Volodymyr Bondarchuk - PeerSpot reviewer
Integrations enhance monitoring but problem-solving proves challenging
Different types of integrations with various sources are the most helpful and useful features of Grafana Loki that I found for myself. As part of Kubernetes technology, I noticed benefits from using this product such as availability, configuration balancing, high availability solutions for high performance, and failover clustering. It provides a clear picture about the state of the system and gives needed information for taking action and quickly fixing problems.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The web app has a real-time support chat window in which a support engineer is chatting with you within a minute."
"The pricing model makes more sense than what we paid for against other competitors."
"It has empowered all our platform engineers with a very powerful and easy to use monitoring system."
"Synthetic testing has been a game-changer, allowing us to catch potential problems before they impact real users."
"Datadog's learning platform is second to none."
"Datadog has a lot of features to be able to drill down deep into the swath of logs that our platforms generate."
"I really enjoy the RUM monitoring features of Datadog. It allows us to monitor user behavior in a way we couldn't before."
"Having a wealth of information has helped us investigate outages, and having historical data helps us tune our system."
"The most valuable feature is the capability to set up alerts, which becomes necessary when we need to receive notifications for specific events."
"Loki significantly saves time in troubleshooting by quickly pinpointing network issues."
"The solution's stability has never been a problem. Stability-wise, I rate the solution a nine to ten out of ten."
"Grafana agent is very lightweight and does not cost significant resources of our cluster."
"Loki also utilizes the same service discovery mechanism as used by Prometheus. So, whatever labeled metadata you see in Prometheus, you have the exact same metadata in the Loki system. Given this level of intricacy and the attempt to address these challenges, I firmly believe that Loki deserves praise for the work."
"There are new features like that pilot code and things like that for profiling."
"The most valuable feature of Grafana Loki is the dashboards which are really simple to create."
"The best feature of Grafana Loki is that it integrates well with our other tool."
 

Cons

"We need more advanced querying against logs."
"Managing dashboards as IaC is a bit hard to work out at times."
"I'm still exploring the trial version, and it is fine. One thing that I haven't been able to figure out is how to retrieve a report. This is something that could be improved. I probably need to navigate to a place to access the reports."
"Datadog needs more local Asia-Pacific support, and if they don't have a SaaS solution in Asia-Pacific, they should offer an on-prem version. I'm told that's not possible."
"The product could do better with its notifications."
"We need a lot of modules since we collect all data logs from all operating systems."
"Geo-data is also something very critical that we hope to see in the future."
"The more tools that they can build that allow you to run AWX playbooks, or other similar fixes, would benefit clients greatly."
"We encountered certain limitations when it came to alerting, particularly when dealing with specific data sources."
"Enhancing speed could be a game-changer, and while it might vary depending on the application, it's a factor worth exploring."
"The correlation of requests is not simple in Grafana Loki and can be improved."
"I do not see any areas for improvement at the moment."
"The solution has shortcomings regarding security monitoring-oriented features that need improvement."
"In Grafana Loki, the creation of metrics is not so easy, making it an area that could be made easier."
"It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers."
"My main concern is the recommended production-grade setup. They suggest using tools like Tanka or Jsonnet. They should simplify the process to increase adoption."
 

Pricing and Cost Advice

"It didn't scale well from the cost perspective. We had a custom package deal."
"Licensing is based on the retention period of logs and metrics."
"​Pricing seems reasonable. It depends on the size of your organization, the size of your infrastructure, and what portion of your overall business costs go toward infrastructure."
"Datadog does not provide any free plans to use the solution. When I start with a proof of concept it would be sensible to have a free plan to test the tool and check whether it fits the requirements of the project. Before the production stage, it is always good to have a free plan with some limited features, number of requests, or logs."
"The pricing came up a bit compared to their competitors. It is not that the price has risen, but that the competitors have gone down. They keep adding more features that I would have expected to be baked in at a more nominal price. I have been increasingly dissatisfied with the pricing, but not enough to jump ship."
"If you do your homework, you'll find that if you're really concerned with cost, it's good."
"This solution is budget friendly."
"My advice is to really keep an eye on your overage costs, as they can spiral really fast."
"I use the solution's open-source version. Grafana Loki is a completely free solution for me."
"I find the licensing structure quite reasonable, as the free license effectively meets my requirements."
"The pricing structure varies based on the number of users; there might be specific taxes to pay for it."
"The cost is less than other paid services like CloudWatch."
"I use the open-source version of the product."
"My company doesn't need to pay for the licensing cost of the solution."
"You can use the free version of Grafana Loki on-premises."
"The solution is open source."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
14%
Educational Organization
11%
Manufacturing Company
7%
Computer Software Company
17%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
What do you like most about Grafana Loki?
We are using Grafana Loki as a database for real-time metrics.
What is your experience regarding pricing and costs for Grafana Loki?
Since it is an open source tool, there are no charges or fees.
What needs improvement with Grafana Loki?
I have no ideas at this moment about what could be improved in Grafana Loki.
 

Comparisons

 

Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
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