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BlackBerry Cylance Cybersecurity vs ESET Endpoint Protection Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
31st
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
17th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
102
Ranking in other categories
Advanced Threat Protection (ATP) (15th), Anti-Malware Tools (8th)
 

Mindshare comparison

As of November 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.2%, down from 1.3% compared to the previous year. The mindshare of ESET Endpoint Protection Platform is 3.0%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
ESET Endpoint Protection Platform3.0%
BlackBerry Cylance Cybersecurity1.2%
Other95.8%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Manikumar David - PeerSpot reviewer
Faced with deployment challenges but benefits from detailed reporting and cost efficiency
CrowdStrike sits at the kernel level and we don't know how it's operating, but we get the message; however, ESET Endpoint Protection Platform sometimes has issues with policies where users complain about popping up notifications. When we were using CrowdStrike, it used to detect and block pirated software, but ESET Endpoint Protection Platform is not doing that. The blocking notification in ESET Endpoint Protection Platform comes in when it is installed from the user; it should not disturb them because we are in a domain environment, and sometimes users are not able to bypass or minimize many things they are facing. Additionally, it is not detecting pirated software, which could be a bug. I trust ESET Endpoint Protection Platform, and they should ensure that software with bugs are not getting through. While it is cheap, ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance. If the price is low, ESET Endpoint Protection Platform is saving money, but time-wise, we face problems because when users have issues, we need to spend time rectifying them.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of CylancePROTECT are its powerful machine-learning capabilities and predictive intelligence."
"On the management side, we liked the way it displays things."
"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."
"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."
"The solution is very quick at easily changing the levels of protection for each computer and the server."
"​Centralized dashboard online which can be used for managing a huge product."
"The solution runs in the background, and I do not need to care about it."
"It does a good job of protecting us."
"This solution has a traditional antivirus, I believe that signature-based detection is most valuable."
"It is pretty easy to deploy. Its update definition file is small, so it can dispatch very quickly within the enterprise. The product itself is very lightweight, so it won't delay your endpoint. You also don't have to do any difficult configuration because it comes with a very good default setting. So, you just install it and forget it."
"Installing and integrating ESET Endpoint Antivirus was easy. It prevents worms, malware, and Trojans."
"The most valuable feature is the antispam module, which comes in the bundle."
"The most valuable feature in ESET Endpoint Security is the game mode to restrict notifications."
"The most valuable feature of this solution is the protection itself, which works well for us."
"I have found ESET Endpoint Antivirus is light on system resources compared with other antivirus solutions that tend to be very heavy on the computers system resources. Additionally, the solution is very secure."
"I have found the ESET Management Console very good. It gives me many features, such as managing users and installing a new version."
 

Cons

"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"I would say one thing that they might need to bring in is protection for mobile devices."
"They could improve on the false positives, reporting and whitelisting features."
"It is hard to manage."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."
"It should provide more details about the events that they have detected."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"In terms of areas for improvement, I didn't see any from ESET Endpoint Security because what's important is that it works as an antivirus solution. I do find its pricing expensive here in Hungary, so if the price could be lower, that would be good. ESET Endpoint Security is an antivirus, so it only needs to stop the virus. If it had other features, I wouldn't need it. Every program or solution has specific functions and in this case, ESET Endpoint Security is worth it as an antivirus, though in the next release of the solution, it would be better if there's some improvement in its antivirus database."
"I've had a few other instances where the program stops running, and then you have to restore and reset it."
"The management of the solution isn't as clear as it could be. They could adjust that to make it a better product."
"The software has room for improvement in terms of CPU and other resource usage."
"It would be nice to have more features in vulnerability scanning, which I believe will happen eventually."
"The solution could improve by having higher-level security and reporting."
"The product could have better integration with third-party products that would help extend functionality."
"The scalability could be better."
 

Pricing and Cost Advice

"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"This cost of the license is approximately $5 USD monthly per user."
"CylancePROTECT is an affordable solution."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"It is expensive, but not unreasonable."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"The solution provides me with competitive pricing."
"The price of ESET Endpoint Security is in the middle range of price compared to other solutions. For example, BitDefender can be more expensive."
"The pricing is pretty good."
"The price of the solution is reasonable compared to the other products out there. It is definitely in line with the competition."
"The price could be a little lower."
"Currently, we are running on a three-year license. The pricing might be around $20,000. There aren't any costs above the standard licensing fee."
"The solution costs around $20 or $30 per user per year."
"At first, we thought it was a bit expensive, but we negotiated a better price."
"The solution's license is moderately priced."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
10%
Government
8%
Comms Service Provider
6%
Comms Service Provider
15%
Computer Software Company
13%
Manufacturing Company
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business67
Midsize Enterprise17
Large Enterprise21
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What is your experience regarding pricing and costs for ESET LiveGuard Advanced?
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
What needs improvement with ESET LiveGuard Advanced?
The areas where ESET Endpoint Protection Platform could be improved include implementing single sign-on for the cloud environment, true multi-tenant options, and extensive APIs to easily integrate ...
What is your primary use case for ESET LiveGuard Advanced?
The main use case for ESET Endpoint Protection Platform is endpoint protection and blocking malware, making sure that the firewalls on the endpoints are correctly configured and allowing easy manag...
 

Also Known As

Blackberry Protect
Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. ESET Endpoint Protection Platform and other solutions. Updated: September 2025.
872,922 professionals have used our research since 2012.