Cisco Duo vs Entrust Identity Enterprise comparison

Cisco and Entrust are both solutions in the Authentication Systems category. Cisco is ranked #2 with an average rating of 8.6, while Entrust is ranked #13 with an average rating of 9.0. Cisco holds a 7.2% mindshare in AS, compared to Entrust’s 1.8% mindshare. Additionally, 96% of Cisco users are willing to recommend the solution, compared to 85% of Entrust users who would recommend it.

Cisco Duo

Read 78 Cisco Duo reviews

6,432 Views
4,888 Comparison Views

96% willing to recommend

Entrust Identity Enterprise

Read 7 Entrust Identity Enterprise reviews

1,072 Views
793 Comparison Views

85% willing to recommend

Cisco Duo

Entrust Identity Enterprise

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 15, 2025

Entrust Identity Enterprise and Cisco Duo are major players in the identity and access management space. Based on user reviews, Cisco Duo has the upper hand in features and overall user satisfaction, whereas Entrust Identity Enterprise scores higher in pricing and support.

What features are offered by Entrust Identity Enterprise in comparison to Cisco Duo?

Entrust Identity Enterprise is praised for its comprehensive security measures, integration capabilities, and robust security options. Cisco Duo stands out for its ease of use, strong authentication methods, and seamless integration with existing systems.

What areas of improvement can be found in Entrust Identity Enterprise in comparison to Cisco Duo?

Users suggest that Entrust Identity Enterprise could benefit from a more intuitive setup process, faster customer service response times, and improved user experience. Feedback for Cisco Duo indicates a need for more customizable options, advanced reporting features, and enhanced data analytics.

How is the ease of deployment and customer service of Entrust Identity Enterprise in comparison to Cisco Duo?

Entrust Identity Enterprise deployment can be complex and time-consuming, with mixed reviews on customer service efficiency. Cisco Duo is noted for quick deployment and responsive support, making it more favorable for organizations seeking swift implementation and dependable assistance.

What setup costs and ROI can be seen with Entrust Identity Enterprise in comparison to Cisco Duo?

Entrust Identity Enterprise is competitively priced and offers good ROI, appealing to budget-conscious buyers. Cisco Duo, while slightly more expensive, is perceived as worth the investment due to its superior features and user satisfaction.

To learn more, read our detailed Cisco Duo vs. Entrust Identity Enterprise Report (Updated: November 2025).

Buyer's Guide

Cisco Duo vs. Entrust Identity Enterprise

November 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Duo

Ranking in Authentication Systems

2nd

Average Rating

8.8

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Single Sign-On (SSO) (3rd), Access Management (5th), ZTNA as a Service (5th), Cisco Security Portfolio (4th), Multi-Factor Authentication (MFA) (1st)

Entrust Identity Enterprise

Ranking in Authentication Systems

13th

Average Rating

8.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Identity and Access Management as a Service (IDaaS) (IAMaaS) (17th)

Mindshare comparison

As of November 2025, in the Authentication Systems category, the mindshare of Cisco Duo is 7.2%, down from 10.8% compared to the previous year. The mindshare of Entrust Identity Enterprise is 1.8%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Authentication Systems Market Share Distribution
Product	Market Share (%)
Cisco Duo	7.2%
Entrust Identity Enterprise	1.8%
Other	91.0%

Authentication Systems

Featured Reviews

Thomas Botts

Senior Network Engineer at a educational organization with 1-10 employees

Managing security policies effectively with seamless authentication

The feature of Cisco Duo that I prefer the most is the policies, being able to control what we need to within the policies. You can get pretty granular. There isn't a lot of training that goes on in school districts. Email is an easy way where many people give out their credentials, so the level of protection is something that we definitely need in a school district. Cisco Duo's strong security authentication system has been easy when logging in, although the teachers don't appreciate it as much. We have it configured so users essentially just hit accept. If it sees any sort of built-in risk, then it steps up authentication. It's pretty easy. I appreciate it. I've encountered advantages with Cisco Duo in that it has stopped significant pushback from teachers. It has prevented credential sharing and unauthorized access. We've seen a huge decrease since we've rolled it out across the entire district.

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Iwegbue Godspower Isioma

Cyber Security Analyst at Platview Technologies

Provides strong authentication feature, which requires users to enter a one-time password (OTP)

The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works for on-premises, but I'm not sure if it's fully supported in cloud environments. If support were added, it would function perfectly with on-premises configurations. So, it functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The app has greater stability than rival solutions such as Google Authenticator, and Duo Push authentication is a valuable feature."

"The feature of Cisco Duo that I prefer the most is the policies, being able to control what we need to within the policies. You can get pretty granular."

"The administrator tool in the dashboard is the most valuable feature. It's really easy to quickly see if users are locked out from their device, firmware code, or just all the little dashboards and reports I can run to give the security for monthly reports. The dashboard's really good."

"My impression of Cisco's identity intelligence capability to detect and respond to identity-based risks effectively is that it's a great product."

"The single pane of glass management works very well. That feature is very important because we have a lot of admins who have to manage Duo, and it's much easier when it's a single pane of glass. That single pane is also great because it's easy to enroll new devices."

"It's simple. It's reliable. I haven't had any issues with it."

"As a former employee, I think it's top-notch when it comes to protecting internal and external threats and preventing unauthorized access to the network."

"The product is reliable and easy to use."

More Cisco Duo pros

"The integration matrix of the solution is huge compared to others."

"It is a scalable solution. You can add users and credentials without problems."

"Entrust is an enterprise account, and they have a support system. Their training is also top-notch, and they are willing to share their knowledge with their partners."

"I am impressed with Entrust because they are one of the most advanced identity access management companies. Their portfolio of products is well aligned with the CISA zero trust framework. If you compare the features of Entrust products with the CISA pillars of zero trust, you'll see that they're perfectly matched with CISA requirements."

"This solution is flexible and easy to use for our clients. We use it with different kinds of applications and integrate it with different processes."

Cons

"We first deployed Duo Security for our company with the VPN, and afterward, about a year later, we implemented it for a customer of ours where we offered infrastructure as a service. When I tried to establish a VPN connection through Duo Security, it did not function well on that version, which was the latest one at the time. So, I had to make a copy of the machine and then implement Duo Security with the VPN because it did not function well with the newer version."

"To improve Cisco Duo, the biggest consideration is the licensing standpoint; the most common issue I've found is customers not setting up the Active Directory sync properly, leading to inflated licensing usage when they try to delete inactive users that are still being charged."

"Cisco Duo can be improved with better ways to set users up. Currently, we might not be doing it perfectly as we're having them email in phone numbers to get them set up with Duo Mobile."

"It is easy to use when logging in, but at times, there's a delay in getting the pop-up on a phone, requiring users to occasionally retry authentication depending on backend services."

"The only challenge is finding the right person sometimes. From what I've seen, being a named account is a big deal."

"While two-factor authentication with mobile devices provides a high level of security, it's still not foolproof, as someone could potentially steal your phone. It would be beneficial to have information about the authentication location."

"I'm unsure how to disable the ping notification sound on my phone when using Cisco Duo."

More Cisco Duo cons

"It functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP."

"The product is very costly compared to other alternative solutions."

"We are introducing new processes and are migrating to a new version. Once we explore new functionalities, we'll be able to assess what could be improved."

"I would like to improve the tool's implementation and pricing."

Pricing and Cost Advice

"I haven't seen it in a while, but it's at par with everything else licensing-wise."

"Price wise, it's not cheap, but it's not expensive at all either. It's in the middle."

"I am not aware of the pricing. There are two departments, and I don't have any information about them."

"It has a fair pricing model. I know they have different tiers, but it would be nice to have different types of licenses for certain groups of users in our organization. That way, we wouldn't have to lump everybody into one group. That would be also one complaint."

"I rate the product pricing a seven out of ten."

"Their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. There are no additional costs to the standard licensing costs."

"I believe the licensing model is excellent as it offers flexibility to our customers, allowing them to adopt a crawl, walk, or run approach."

"From a reseller perspective, it's still challenging to explain the whole license strategy to a client, so we really have to be ahead of that for all the true forward conversations."

More Cisco Duo pricing and cost advice

"It's worth the money."

"The subscription could be yearly or monthly, depending upon your choice."

"I would rate the product's pricing a five out of ten."

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Manufacturing Company

10%

Government

Financial Services Firm

Performing Arts

10%

Manufacturing Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	28
Midsize Enterprise	16
Large Enterprise	36

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	2

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?

We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...

See all answers

What do you like most about Duo Security?

They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on.

See all answers

What is your experience regarding pricing and costs for Duo Security?

My experience with pricing, setup, costs, and licensing is that I do not get into pricing much; I leave it to procurement, but I think it's very competitive. We use other Cisco products such as fir...

See all answers

What needs improvement with Entrust IdentityGuard?

See all answers

What is your primary use case for Entrust IdentityGuard?

I use it for an extra layer of security, that is two-factor authentication (2FA).

See all answers

What advice do you have for others considering Entrust IdentityGuard?

I would recommend it. I've used it for three years now, and I'm very happy with it. Overall, I would rate the solution a nine out of ten.

See all answers

Comparisons

Fortinet FortiAuthenticator vs Cisco Duo

Compared 12% of the time

Microsoft Entra ID vs Cisco Duo

Compared 10% of the time

Fortinet FortiToken vs Cisco Duo

Compared 9% of the time

Yubico YubiKey vs Cisco Duo

Compared 7% of the time

Cisco Identity Services Engine (ISE) vs Cisco Duo

Compared 6% of the time

More Cisco Duo Competitors

Utimaco SecurityServer vs Entrust Identity Enterprise

Compared 25% of the time

Microsoft Entra ID vs Entrust Identity Enterprise

Compared 12% of the time

DigiCert PKI Platform vs Entrust Identity Enterprise

Compared 11% of the time

Okta Workforce Identity vs Entrust Identity Enterprise

Compared 11% of the time

CyberArk Certificate Manager vs Entrust Identity Enterprise

Compared 9% of the time

More Entrust Identity Enterprise Competitors

Product Reports

Buyer's Guide

Cisco Duo

November 2025

Download Cisco Duo product report

Buyer's Guide

Entrust Identity Enterprise

November 2025

Download Entrust Identity Enterprise product report

Also Known As

Duo Security

IdentityGuard

Overview

Cisco Duo is a cloud-based identity security tool offering easy and wide-ranging access protection for users and devices worldwide. It assures identity-first security with clear visibility across multi-cloud, hybrid, and on-premises environments.

Cisco Duo provides robust multi-factor authentication and seamless integration capabilities with existing infrastructures. Appreciated for its stability and speed, it supports distributed workforces by securing VPN access, corporate networks, and cloud services. Duo’s comprehensive identity ecosystem supports easy deployment and management through a single-pane-of-glass management interface. It seamlessly merges with popular platforms like Active Directory and Office 365 across diverse hardware.

What are Cisco Duo’s Essential Features?

Multi-Factor Authentication: Offers secure access with options like push notifications and hardware tokens.
Seamless Integration: Easily fits with existing systems and third-party applications.
User-Friendly Management: Provides centralized control with a single-pane-of-glass interface.
Wide Compatibility: Supports broad applications and devices, enhancing security management.
Stable and Fast: Reliable speed and intuitive interaction for users across platforms.

What Benefits and ROI Can Cisco Duo Users Expect?

Enhanced Security: Increases protection with versatile MFA options for critical resources.
Ease of Use: Simplifies deployment and management with intuitive interfaces.
Scalability: Adapts to growing needs with broad compatibility and integration support.
Support for Distributed Workforces: Ensures secure remote access for teams anywhere.

Cisco Duo finds extensive applications across education, finance, retail, and government sectors by fortifying network and application access security. Organizations leverage it for its MFA capabilities, integrating with ERP systems, ensuring protected connectivity with VPN and cloud-based services, crucial in maintaining secure and efficient operations.

Cisco

Identity Enterprise is an integrated IAM platform that supports a full suite of workforce, consumer, and citizen use cases. Ideally suited for high-assurance applications that require a Zero Trust approach for thousands or millions of users, Identity Enterprise can be deployed on-premises.

Entrust

Sample Customers

Information Not Available

Bank of New Zealand, CRISIL, Banco Mercantil, G_teborg University, Ministry of Economic Development of New Zealand, Ocean Systems, Skanska, Societe Generale, Susquehanna Bancshares

Buyer's Guide

Cisco Duo vs. Entrust Identity Enterprise

November 2025

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