Cisco Duo vs Entrust Identity Enterprise comparison

Cisco and Entrust are both solutions in the Authentication Systems category. Cisco is ranked #2 with an average rating of 8.5, while Entrust is ranked #15 with an average rating of 8.7. Cisco holds a 8.5% mindshare in AS, compared to Entrust’s 1.6% mindshare. Additionally, 95% of Cisco users are willing to recommend the solution, compared to 85% of Entrust users who would recommend it.

Cisco Duo

Read 74 Cisco Duo reviews

6,657 Views
5,259 Comparison Views

95% willing to recommend

Entrust Identity Enterprise

Read 7 Entrust Identity Enterprise reviews

993 Views
755 Comparison Views

85% willing to recommend

Cisco Duo

Entrust Identity Enterprise

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 15, 2025

Entrust Identity Enterprise and Cisco Duo are major players in the identity and access management space. Based on user reviews, Cisco Duo has the upper hand in features and overall user satisfaction, whereas Entrust Identity Enterprise scores higher in pricing and support.

What features are offered by Entrust Identity Enterprise in comparison to Cisco Duo?

Entrust Identity Enterprise is praised for its comprehensive security measures, integration capabilities, and robust security options. Cisco Duo stands out for its ease of use, strong authentication methods, and seamless integration with existing systems.

What areas of improvement can be found in Entrust Identity Enterprise in comparison to Cisco Duo?

Users suggest that Entrust Identity Enterprise could benefit from a more intuitive setup process, faster customer service response times, and improved user experience. Feedback for Cisco Duo indicates a need for more customizable options, advanced reporting features, and enhanced data analytics.

How is the ease of deployment and customer service of Entrust Identity Enterprise in comparison to Cisco Duo?

Entrust Identity Enterprise deployment can be complex and time-consuming, with mixed reviews on customer service efficiency. Cisco Duo is noted for quick deployment and responsive support, making it more favorable for organizations seeking swift implementation and dependable assistance.

What setup costs and ROI can be seen with Entrust Identity Enterprise in comparison to Cisco Duo?

Entrust Identity Enterprise is competitively priced and offers good ROI, appealing to budget-conscious buyers. Cisco Duo, while slightly more expensive, is perceived as worth the investment due to its superior features and user satisfaction.

To learn more, read our detailed Cisco Duo vs. Entrust Identity Enterprise Report (Updated: September 2025).

Buyer's Guide

Cisco Duo vs. Entrust Identity Enterprise

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Duo

Ranking in Authentication Systems

2nd

Average Rating

8.8

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

Single Sign-On (SSO) (4th), ZTNA as a Service (7th), Cisco Security Portfolio (4th), Multi-Factor Authentication (MFA) (2nd)

Entrust Identity Enterprise

Ranking in Authentication Systems

15th

Average Rating

8.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Identity and Access Management as a Service (IDaaS) (IAMaaS) (21st)

Mindshare comparison

As of September 2025, in the Authentication Systems category, the mindshare of Cisco Duo is 8.5%, down from 11.5% compared to the previous year. The mindshare of Entrust Identity Enterprise is 1.6%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Authentication Systems Market Share Distribution
Product	Market Share (%)
Cisco Duo	8.5%
Entrust Identity Enterprise	1.6%
Other	89.9%

Authentication Systems

Featured Reviews

Thomas Botts

Senior Network Engineer at a educational organization with 1-10 employees

Managing security policies effectively with seamless authentication

The feature of Cisco Duo that I prefer the most is the policies, being able to control what we need to within the policies. You can get pretty granular. There isn't a lot of training that goes on in school districts. Email is an easy way where many people give out their credentials, so the level of protection is something that we definitely need in a school district. Cisco Duo's strong security authentication system has been easy when logging in, although the teachers don't appreciate it as much. We have it configured so users essentially just hit accept. If it sees any sort of built-in risk, then it steps up authentication. It's pretty easy. I appreciate it. I've encountered advantages with Cisco Duo in that it has stopped significant pushback from teachers. It has prevented credential sharing and unauthorized access. We've seen a huge decrease since we've rolled it out across the entire district.

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Iwegbue Godspower Isioma

Cyber Security Analyst at Platview Technologies

Provides strong authentication feature, which requires users to enter a one-time password (OTP)

The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works for on-premises, but I'm not sure if it's fully supported in cloud environments. If support were added, it would function perfectly with on-premises configurations. So, it functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability for users to authenticate via phone, from any random phone number, has been very helpful for managing a distributed workforce. Using it across a distributed network for securing access to our applications is big for us."

"The flexibility is the most valuable feature. We use it for the app on the phone. When we're at different locations, the phone is usually there, so we can use that. It has just been a very flexible option."

"By deploying Duo, we have virtually eliminated the risk of direct deposit redirection as a result of credentials that have been compromised via phishing."

"The app has greater stability than rival solutions such as Google Authenticator, and Duo Push authentication is a valuable feature."

"What I most appreciate about Cisco Duo is the ease of use."

"The feature I like the most about Cisco Duo is that it allows us to authenticate users before they can connect to our network from outside of our company."

"The solution is easy to use."

"Duo Security provides a high level of certainty regarding the identity of the individual performing an action. Whether it's logging into a system, using VPN, or utilizing Autopay, establishing that trust is crucial. I can't imagine any security company, organization, or IT team that wouldn't prioritize having multifactor authentication enabled when accessing critical systems."

More Cisco Duo pros

"I am impressed with Entrust because they are one of the most advanced identity access management companies. Their portfolio of products is well aligned with the CISA zero trust framework. If you compare the features of Entrust products with the CISA pillars of zero trust, you'll see that they're perfectly matched with CISA requirements."

"This solution is flexible and easy to use for our clients. We use it with different kinds of applications and integrate it with different processes."

"It is a scalable solution. You can add users and credentials without problems."

"Entrust is an enterprise account, and they have a support system. Their training is also top-notch, and they are willing to share their knowledge with their partners."

"The integration matrix of the solution is huge compared to others."

Cons

"Cisco Duo can be improved by exploring a way to make it a more seamless integration and by deploying an in-house server."

"There is a little bit of apprehension for some users thinking, well, "How do I know this app is not collecting personal information from my personal device?""

"The product could be more intuitive on the app."

"Cisco Duo can be improved with better ways to set users up. Currently, we might not be doing it perfectly as we're having them email in phone numbers to get them set up with Duo Mobile. I wish there was more of a self-service option than there is currently, at least to my understanding of Duo."

"The new smart license model doesn't always work. It's very complicated."

"I would appreciate seeing Cisco Duo improved with a tighter integration with Active Directory to secure not just Remote Desktop to a server, but all the remote levels of connection that you can make to a server."

"The technical engineers in the first line of support should improve their knowledge."

"One area that might be improved is that setting up SMS texting is not as easy as using the app, even though it does support it."

More Cisco Duo cons

"We are introducing new processes and are migrating to a new version. Once we explore new functionalities, we'll be able to assess what could be improved."

"I would like to improve the tool's implementation and pricing."

"The product is very costly compared to other alternative solutions."

"It functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP."

Pricing and Cost Advice

"It falls in line with everything else."

"With regard to pricing, for a small business buying a one off, it's pretty expensive. If it's an enterprise that has thousands of employees, however, it's really nothing to protect your data because if your network goes down or it's breached, you're losing millions of dollars every minute. When it comes to a large enterprise, it's priced where it should be because you're talking business to business. You're not talking business to consumer."

"Overall, the pricing is fair. Customers can wrap it into their Enterprise Agreement, making it easier for them to solve their issues."

"My experience with pricing, setup costs, and licensing has been good, with no issues. I am pleased that the prices remained stable after Cisco acquired the solution."

"The licensing is very good because it does not cost a lot of money. It's affordable for all-sized customers, including enterprises. There is an additional cost for premium support."

"I am not aware of the pricing. There are two departments, and I don't have any information about them."

"Our licensing fee is currently on an annual basis."

"It has a fair pricing model. I know they have different tiers, but it would be nice to have different types of licenses for certain groups of users in our organization. That way, we wouldn't have to lump everybody into one group. That would be also one complaint."

More Cisco Duo pricing and cost advice

"I would rate the product's pricing a five out of ten."

"It's worth the money."

"The subscription could be yearly or monthly, depending upon your choice."

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Manufacturing Company

Government

Financial Services Firm

Performing Arts

10%

Financial Services Firm

10%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	27
Midsize Enterprise	16
Large Enterprise	36

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	2

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?

We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...

See all answers

What do you like most about Duo Security?

They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on.

See all answers

What is your experience regarding pricing and costs for Duo Security?

My experience with the pricing, setup cost, and licensing of Cisco Duo is honestly above my pay grade. I don't know any of that.

See all answers

What needs improvement with Entrust IdentityGuard?

See all answers

What is your primary use case for Entrust IdentityGuard?

I use it for an extra layer of security, that is two-factor authentication (2FA).

See all answers

What advice do you have for others considering Entrust IdentityGuard?

I would recommend it. I've used it for three years now, and I'm very happy with it. Overall, I would rate the solution a nine out of ten.

See all answers

Comparisons

Fortinet FortiAuthenticator vs Cisco Duo

Compared 13% of the time

Microsoft Entra ID vs Cisco Duo

Compared 13% of the time

Fortinet FortiToken vs Cisco Duo

Compared 10% of the time

Yubico YubiKey vs Cisco Duo

Compared 7% of the time

Cisco Identity Services Engine (ISE) vs Cisco Duo

Compared 5% of the time

More Cisco Duo Competitors

Utimaco SecurityServer vs Entrust Identity Enterprise

Compared 24% of the time

Microsoft Entra ID vs Entrust Identity Enterprise

Compared 13% of the time

CyberArk Certificate Manager vs Entrust Identity Enterprise

Compared 10% of the time

DigiCert PKI Platform vs Entrust Identity Enterprise

Compared 10% of the time

Okta Workforce Identity vs Entrust Identity Enterprise

Compared 9% of the time

More Entrust Identity Enterprise Competitors

Product Reports

Buyer's Guide

Cisco Duo

September 2025

Download Cisco Duo product report

Buyer's Guide

Entrust Identity Enterprise

September 2025

Download Entrust Identity Enterprise product report

Also Known As

Duo Security

IdentityGuard

Overview

Cisco Duo is a cloud-based identity security tool offering easy and wide-ranging access protection for users and devices worldwide. It assures identity-first security with clear visibility across multi-cloud, hybrid, and on-premises environments.

Cisco Duo provides robust multi-factor authentication and seamless integration capabilities with existing infrastructures. Appreciated for its stability and speed, it supports distributed workforces by securing VPN access, corporate networks, and cloud services. Duo’s comprehensive identity ecosystem supports easy deployment and management through a single-pane-of-glass management interface. It seamlessly merges with popular platforms like Active Directory and Office 365 across diverse hardware.

What are Cisco Duo’s Essential Features?

Multi-Factor Authentication: Offers secure access with options like push notifications and hardware tokens.
Seamless Integration: Easily fits with existing systems and third-party applications.
User-Friendly Management: Provides centralized control with a single-pane-of-glass interface.
Wide Compatibility: Supports broad applications and devices, enhancing security management.
Stable and Fast: Reliable speed and intuitive interaction for users across platforms.

What Benefits and ROI Can Cisco Duo Users Expect?

Enhanced Security: Increases protection with versatile MFA options for critical resources.
Ease of Use: Simplifies deployment and management with intuitive interfaces.
Scalability: Adapts to growing needs with broad compatibility and integration support.
Support for Distributed Workforces: Ensures secure remote access for teams anywhere.

Cisco Duo finds extensive applications across education, finance, retail, and government sectors by fortifying network and application access security. Organizations leverage it for its MFA capabilities, integrating with ERP systems, ensuring protected connectivity with VPN and cloud-based services, crucial in maintaining secure and efficient operations.

Cisco

Identity Enterprise is an integrated IAM platform that supports a full suite of workforce, consumer, and citizen use cases. Ideally suited for high-assurance applications that require a Zero Trust approach for thousands or millions of users, Identity Enterprise can be deployed on-premises.

Entrust

Sample Customers

Information Not Available

Bank of New Zealand, CRISIL, Banco Mercantil, G_teborg University, Ministry of Economic Development of New Zealand, Ocean Systems, Skanska, Societe Generale, Susquehanna Bancshares

Buyer's Guide

Cisco Duo vs. Entrust Identity Enterprise

September 2025

Free Report: Cisco Duo vs. Entrust Identity Enterprise

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