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Automation Anywhere vs Automic Automation Intelligence [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
Robotic Process Automation (RPA) (5th)
Automation Anywhere
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
591
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (2nd), Intelligent Document Processing (IDP) (3rd), Agentic Automation (1st)
Automic Automation Intellig...
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Vatsal Mehta - PeerSpot reviewer
Accommodates diverse use cases and effectively meets customer requirements
AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.
DS
Saves time on manual processes and provides alerts on special scenarios
The installation process is quite straightforward, although some database knowledge is required for setting up the base. Alternatively, someone with the necessary capabilities can handle this step for you. Overall, the installation is especially easy for Windows platforms. Deployment can be completed in three days. The number of people required to manage the tool depends on the size of the environment. One person may suffice for smaller environments, while larger environments may require two or three individuals. The frequency of scheduling requests, additional responsibilities within the environment, and the company's specific needs all play a role in determining the necessary staffing. One or two individuals can handle the maintenance if the setup is stable with minimal changes. However, in the case of frequent changes, more staff may be needed to manage the tool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would rate the technical support as a nine out of ten because it is quite fast and courteous."
"I would recommend Automate because it has made my work much easier."
"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."
"Automate increases efficiency and eliminates errors during documentation and invoicing processes."
"The ability to connect to websites and pull data is the solution's most valuable feature."
"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."
"Web scraping is quite good since it offers a lot of possibilities."
"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"Automation Anywhere has a uniqueness with respect to the IQ Bot."
"IQ Bot is something which is going to disrupt the market in the future. We... are particularly impressed with the evolution of IQ Bot and the kind of disruption it is bringing to the OCR space."
"The deployment is very easy."
"We have multiple bots running. It saves time. If manual invoice processing in SAP takes two to three hours on a daily basis, a bot can do the same job in half an hour. We are saving more than 70% of the time."
"You do not need to have IT skills. I come from a finance background, so I can attest to the fact that you do not need IT skills to use Automation Anywhere to leverage it on your teams."
"Overall, I would rate Automation Anywhere a nine out of ten."
"We use AA Client, Bot runners, Control room, IQ Bot, Bot insights. With the AA Client, we are able to automate almost all kinds of automation requirements without any big challenges. We found the availability of the number of commands provided by AA is really helpful to do automation within a small time frame."
"We have received 70 percent optimization using this solution."
"The Action Packs are a good feature."
"The most valuable feature of Automic Automation Intelligence is the ability to see all of the batches from one place. Additionally, there is a multiple scheduler that is useful."
"The tool's online manuals and documentation are good. Its user interface is user-friendly."
 

Cons

"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."
"The documentation is not that great."
"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."
"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."
"The product also has a limited use case in some respects."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"Some challenges include the system being too loaded or delayed in taking instructions and responding quickly as needed."
"The interface could be more user-friendly and easier to navigate."
"One aspect I don't appreciate about Automation Anywhere is the way variables are handled. Many things seem to become a string, which makes it hard to code and keep track of items when everything's a string."
"With the PDF command, you can only read structured data. If your data is in an unstructured format, there is no command for it in Automation Anywhere. Then, people need to use Python coding if their data is in unstructured format. Therefore, Automation Anywhere needs to improve in the PDF area."
"The local support in Brazil could improve. While it has gotten better in the last few months, we've struggled as a global company trying to contact them sometimes."
"Having better documentation that is more openly available would help. Often, it feels necessary to contact someone or search for documentation that is stored behind a login or in another location. It would be beneficial to have one centralized place for everything."
"One improvement would be to implement a log mechanism within the workflow, similar to other automation tools."
"We need a better way of getting upgrades or defect fixes. It is creating problems for us, as we have to go for a completely new version. Maintaining and managing existing bots, then coming up with new ones takes a lot of time. We would rather have a batch fix than an installation to an installation."
"Verbose logging of bot compiling and deployment from the control room. Events occurring during compiling, pre-processing the bots should be logged in the control room or bot launcher logs."
"I would like to see extensive OCR capabilities in the next release."
"Integration of the solution could be improved."
"The solution could benefit by having more connectors and customized widgets. Additionally, a dashboard that people could use for videos would be helpful."
"The job reporting feature needs improvement."
 

Pricing and Cost Advice

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"It comes with a package that costs approximately $20,000 USD per year."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"We have saved customers 400% in terms of time saved by implementing this product."
"Automation Anywhere is thought to be quite expensive, especially for smaller organizations."
"It is reasonable and affordable. If you consider the tasks that we can get done using this, the pricing is reasonable and affordable."
"Their overall pricing falls in the middle of the market. Cost-wise, Automation Anywhere is quite expensive because of their analytics, IQ Bots, and MetaBots. For a standalone machine, the pricing is okay. When adding in the licensing for IQ Bots (or MetaBots), it can become quite costly."
"There is an annual license to use the solution."
"In terms of pricing, this is a good product."
"The solution's pricing is pretty decent."
"The price is very reasonable."
"The price of Automic Automation Intelligence depends on the connectors used. For example, if you wanted to connect to Dell BMC, you would need a connector."
"Automic Automation Intelligence's licensing costs are expensive and can be yearly or monthly."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
8%
Educational Organization
6%
Computer Software Company
17%
Financial Services Firm
13%
Manufacturing Company
9%
Healthcare Company
5%
Financial Services Firm
25%
Manufacturing Company
19%
University
10%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
The main purpose is for automation. That has been the purpose why I have been using it so far.
What is your experience regarding pricing and costs for Fortra Automate?
Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...
How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What do you like most about Automic Automation Intelligence?
The tool's online manuals and documentation are good. Its user interface is user-friendly.
What is your primary use case for Automic Automation Intelligence?
The product functions like any other scheduling tool, facilitating the execution of tasks in a customer's environment...
 

Also Known As

HelpSystems Automate, Automate
Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
Terma Suite
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
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