Apache Guacamole vs TeamViewer comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Apache Guacamole
Ranking in Remote Access
20th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
TeamViewer
Ranking in Remote Access
1st
Average Rating
8.6
Number of Reviews
85
Ranking in other categories
Virtual Meetings (3rd)
 

Mindshare comparison

As of June 2024, in the Remote Access category, the mindshare of Apache Guacamole is 4.3%, up from 3.4% compared to the previous year. The mindshare of TeamViewer is 21.4%, up from 19.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
Unique Categories:
No other categories found
Virtual Meetings
4.4%
 

Featured Reviews

SP
Dec 26, 2023
A stable and open-source solution that can be used as a gateway
I'm using Apache Guacamole as a gateway The solution's USB redirection could be improved. If the machine has a USB port, I'm not able to redirect it. The solution should include FX protocol instead of RDP. I have been using Apache Guacamole for five to six years. Apache Guacamole is a pretty…
Darshan Makhecha - PeerSpot reviewer
Sep 2, 2022
Reliable, user-friendly, and flexible
In my personal use case, I connected my system with the computer diagnostic center. There were some software updates and there were some temp file issues that I dealt with and I would troubleshoot using TeamViewer The solution enhanced our productivity and has smooth remote accessibility. The…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I'm using Apache Guacamole as a gateway."
"The solution is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."
"I don't know of any performance problems with TeamViewer - generally, it's a stable product."
"It's very beneficial and time effective on how we are able to provide quick support. We've quadrupled our effectiveness as an IT support because we have cut down all that unnecessary travel time, even between floors."
"TeamViewer is stable."
"The most valuable feature of TeamViewer is its ease of use."
"The document control is quite good."
"TeamViewer is a scalable solution."
"It is quite simple to set up."
 

Cons

"The solution's USB redirection could be improved."
"If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting."
"It would be very helpful if they could provide a manual for the installation process and describe more of their features."
"On occasion, when remote connection process can't connect to a machine, the error messages aren't always helpful to tell you why you can't connect, as the message doesn't help troubleshoot whether it is too slow, too much interference, etc. I usually have to run to another computer and figure out what is going on, then restart it. The diagnostics could be improved."
"TeamViewer has a legacy and may not be using the latest UI trends."
"I would like to see TeamViewer support multiple platforms."
"Some of the additional features, like the meeting stuff, is making it too cluttered."
"I am not sure about all the features of TeamViewer, but if they have no voice communication or file transfer features they should add them."
"They could give more information about using certain kinds of applications for secure transactions, such as secure file transfers."
 

Pricing and Cost Advice

Information not available
"We have a permanent license and the price is reasonable."
"We use the free version of TeamViewer."
"We are using the free version of TeamViewer."
"TeamViewer was willing to give us a one-year package. Whereas, a lot of the other companies that we explored were paid by the month or quarter. It's just easier for our finance people at the college if we can make a one-time yearly payment."
"We have an annual subscription that is just under $1,900 with no additional costs. We get these promotions about upgrades and stuff like that, but we haven't had a need to add more seats. Users can also use TeamViewer for home use with a non-commercial free license."
"The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money."
"I used the free version of TeamViewer."
"The solution has a pilot feature that is expensive. The overall price of the solution can be cheaper."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Computer Software Company
11%
Government
10%
Educational Organization
6%
Computer Software Company
13%
Manufacturing Company
8%
Retailer
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Apache Guacamole?
I'm using Apache Guacamole as a gateway.
What needs improvement with Apache Guacamole?
The solution's USB redirection could be improved. If the machine has a USB port, I'm not able to redirect it. The solution should include FX protocol instead of RDP.
What advice do you have for others considering Apache Guacamole?
We are using the latest version of Apache Guacamole. Only one administrator is required to manage the solution. Overall, I rate Apache Guacamole eight and a half out of ten.
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
 

Learn More

Video not available
 

Overview

 

Sample Customers

Information Not Available
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access. Updated: June 2024.
787,779 professionals have used our research since 2012.