JSCAPE by Redwood vs Kiteworks comparison

JSCAPE by Redwood

Read 21 JSCAPE by Redwood reviews

945 Views
388 Comparison Views

97% willing to recommend

Kiteworks

Read 12 Kiteworks reviews

1,804 Views
1,282 Comparison Views

100% willing to recommend

JSCAPE by Redwood

Kiteworks

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between JSCAPE by Redwood and Kiteworks based on real PeerSpot user reviews.

Find out in this report how the two Managed File Transfer (MFT) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed JSCAPE by Redwood vs. Kiteworks Report (Updated: June 2024).

Buyer's Guide

JSCAPE by Redwood vs. Kiteworks

June 2024

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Helped 787,817 peers since 2012

Categories and Ranking

JSCAPE by Redwood

Ranking in Managed File Transfer (MFT)

8th

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Kiteworks

Ranking in Managed File Transfer (MFT)

6th

Average Rating

8.8

Number of Reviews

Ranking in other categories

Enterprise Content Management (5th), Email Security (13th), Content Collaboration Platforms (10th), Secure Email Gateway (SEG) (7th)

Mindshare comparison

As of June 2024, in the Managed File Transfer (MFT) category, the mindshare of JSCAPE by Redwood is 3.3%, up from 1.3% compared to the previous year. The mindshare of Kiteworks is 12.0%, up from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed File Transfer (MFT)

Unique Categories:

No other categories found

Enterprise Content Management

0.8%

Email Security

0.1%

Featured Reviews

Madhu Bk

ServiceNow Developer at Accenture

Sep 19, 2023

Fast file transfers, good security, and helpful automation

The file transfer is simplified and seamless when implementing JSCAPE. It was bought for its precision and reliability. Transferring the bulk of files to different directories and the acceleration of files is perfect. This powerful tool is well known for its security in terms of transferring files…

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reviewer1984473

Information Technology Specialist II at State of California

Oct 9, 2022

A unified, secure way to share sensitive content, with no file size limitations

The solution has improved our organization by providing a unified, secure way to share sensitive content with third parties which is very important. The solution removes the limitations with file attachment size that is found with regular email. The solution helps protect our customer's privacy. The solution's backend SFTP, allows our instruments to automatically share files with the system, and pick up and ingest them into whatever system the files are going to. The solution provides the ability to trace an email path if there is a problem or need. The solution helps us comply with the data privacy, security standards, and protocols required by the state and our agency. It makes it very easy for people to share secure, large files because we did have a constraint on emails, and the file size that could be attached. So Accellion obviously allows you to change that, so we can send larger files to people if needed via Accellion, versus regular email. Obviously, the security part of it is very important, because if we're passing legal or personal information, that helps with the security part of it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It offers audit trails and reporting tools, allowing users to track file transfers, monitor user activities, and produce regulatory compliance reports."

"We receive customized email notifications and alerts regarding user activities and the number of login attempts."

"The JSCAPE MFT Server offers support for diverse protocols such as FTP(S), SFTP, SCP, AFTP, OFTP, and TFPT."

"Triggers are also something that is useful as they automate the use of boilerplate code."

"The user interface feels easy to use."

"The user-friendly interface has made it easy for fresh users to adopt it."

"It is platform-independent and can flawlessly work on any operating system using the latest security standards."

"Valuable features include a comprehensive management UI and a strictly controlled managed file transfer."

More JSCAPE by Redwood pros

"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."

"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."

"The solution can be used remotely; it's easy to upload and share files."

"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."

"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."

"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."

"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."

"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."

More Kiteworks pros

Cons

"Improving the error handling feature can help users to identify and resolve issues more quickly and efficiently."

"They could create an in-depth document so that any user with little to no background can implement this and use the software effectively."

"Support for more complicated workflows, such as conditional logic or branching, could be added to allow users to create more advanced automation processes."

"The initial setup is time-consuming; it could use a video tutorial."

"The FTP/S and ad-hoc techniques can further be automated."

"Iteratively enhancing the user interface could help with streamlining workflows to make them more intuitive and user-friendly."

"The initial setup is a bit hectic during the installation."

"The user interface is something that has to be worked on."

More JSCAPE by Redwood cons

"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."

"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."

"File location could be improved."

"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."

"It could be more stable. In the next release, it would be better if it was more stable with improved performance."

"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."

"In my experience, their technical support can be a little slow."

"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."

More Kiteworks cons

Pricing and Cost Advice

"The software is expensive compared to other vendors."

"The price of Kiteworks is reasonable."

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

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Top Industries

By visitors reading reviews

Financial Services Firm

21%

Manufacturing Company

13%

Computer Software Company

11%

Energy/Utilities Company

Government

14%

Financial Services Firm

12%

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about JSCAPE?

The product's most valuable feature is the high availability clustering.

See all answers

What is your experience regarding pricing and costs for JSCAPE?

The software is expensive compared to other vendors. I rate the pricing a seven out of ten.

See all answers

What needs improvement with JSCAPE?

The product's pricing needs improvement.

See all answers

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

See all answers

What do you like most about Kiteworks?

The benefits that Kiteworks has provided to its customers in terms of data sovereignty.

See all answers

What needs improvement with Kiteworks?

There is room for improvement in terms of support. My team always faces challenges in accessing fast resolution for the issues.

See all answers

Comparisons

Fortra's GoAnywhere MFT vs JSCAPE by Redwood

Compared 38% of the time

MOVEit vs JSCAPE by Redwood

Compared 35% of the time

ActiveBatch by Redwood vs JSCAPE by Redwood

Compared 9% of the time

Fortra's Globalscape Managed File Transfer vs JSCAPE by Redwood

Compared 9% of the time

Control-M vs JSCAPE by Redwood

Compared 9% of the time

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Sterling Commerce Connect:Direct vs Kiteworks

Compared 43% of the time

MOVEit vs Kiteworks

Compared 15% of the time

Fortra's GoAnywhere MFT vs Kiteworks

Compared 12% of the time

SharePoint vs Kiteworks

Compared 11% of the time

Cisco Secure Email Threat Defense vs Kiteworks

Compared 8% of the time

More Kiteworks Competitors

Product Reports

Buyer's Guide

JSCAPE by Redwood

June 2024

Download JSCAPE by Redwood product report

Buyer's Guide

Kiteworks

June 2024

Download Kiteworks product report

Also Known As

No data available

Accellion

Learn More

Video not available

JSCAPE by Redwood

Kiteworks

Overview

JSCAPE platform offers independent managed file transfer (MFT) software that allows users to secure and automate data exchange with trading partners, clients and internal transfers. Built-in security features and audit functions support PCI DSS, HIPAA, GLBA and Sarbanes-Oxley compliance. SaaS (MFTaaS) offering available.

Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.

Sample Customers

BAE Systems, ABN AMRO, Boeing, Bank of America, Dassault Falcon Jet Corp, Bank of Montreal, General Dynamics, Bank of Taiwan, General Electric, Citibank Canada, Honeywell, CreditSuisse, L-3 Communications, Columbia University, Harvard Medical School, Kaplan Higher Education, Northwest Christian College, Kaiser Permanente, Share Builder, Procter & Gamble, TransUnion, Roche Diagnostics, BASF, 1-800-Contacts, Canon, AMPM, Daimler AG, Coach, Edwards Brothers, USB Financial Services

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

Buyer's Guide

JSCAPE by Redwood vs. Kiteworks

June 2024

Free Report: JSCAPE by Redwood vs. Kiteworks

Find out what your peers are saying about JSCAPE by Redwood vs. Kiteworks and other solutions. Updated: June 2024.

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