ExtremeCloud IQ vs WatchGuard Secure Wi‑Fi comparison

"The support organization behind this product is extremely professional."

"The dashboards are great and the user interface is quite intuitive."

"This solution's most valuable feature is its short deployment time."

"When we deployed the new IP that is managed wirelessly in the cloud, it fixed the problems. Now, we don't have any more reports, and everything works fine."

"Everything can be seen from the dashboard."

"HiveManager is incredibly useful for managing APs and switches from one cloud interface."

"The tech who handles Extreme IQ tells me it's easy to use and learn. He felt like it was pretty intuitive. It comes with solid training materials. He also has talked about the security features that give you as much or as little control as you want."

"The most valuable feature is the centralized management capability."

"The solution has been stable."

"We like that WatchGuard works and integrates directly with the firewalls we use."

"Cloud analytics that provide all its attributes."

"They're very easy to set up and get running."

"The Wi-Fi security features of this solution have been great for our customers who need to strictly control access to their network."

"It makes it easy to obtain all information about the client experience."

"Having a wizard for customers who are just starting might be helpful."

"The solution's performance needs to be enhanced because of a very high delay."

"Pricing is a bit expensive."

"From our perspective, we would love to see Aerohive provide faster feature enhancement in their Virtual Appliance to match the features with the cloud solution more quickly."

"Their firewall configuration gets funky and it can be difficult to understand."

"We have had some mediocre to poor experiences with tech support: Conflicting information, condescending attitudes, and reluctance to work to resolve an issue."

"Pricing could be improved. It could be lower."

"The solution will show us that there are some issues, but when we try to find those issues, we can't see them."

"I don't think they're available at the best price."

"If a client device had issues with authentication due to out of date browser or similar difficulties, it would be nice to have the ability to migrate the client onto the portal via one click."

"One of the things is if you buy it with a certain subscription, you can't easily change the subscription level."

"Inability to import a user with one click."

"The solution can be scaled but it has limitations from my experience."

"The price of this solution needs to reviewed, as it is currently high enough to deter customers from trying it."

"I did a multi-year license. It was a three-year license. It compares well with others in terms of the price. It is about a hundred dollars per year on a three-year scale."

"Previously, ExtremeCloudIQ provided free licensing for all the basic requirements of their customers. An advanced cloud user had to purchase advanced licenses for automation and advanced country features at the enterprise level. They have restricted the licensing, allowing only up to ten units for testing, which is challenging. This limitation becomes problematic, especially in countries like Sri Lanka or other Asian countries, where customers face economic challenges and have limited budgets. The previous free option was beneficial, but it has become tougher to manage with these new changes. They should revise their pricing structure, offering the basic features free of charge for up to 50 AP. Larger entities with more than 50 APs have the budget to support them. Still, it becomes more difficult for small and medium-sized businesses with less than 50 APs to allocate a significant budget for control and management features."

"There are probably cheaper solutions but we invest for stability and performance for the longer haul."

"Buy near the end of Q4 in order to get a deal."

"I would advise that you be sure to compare apples with apples. Many customers just look at the price per AP and licences, and compare that against other solutions. But, they do not look at the complete picture such as: TCO - how much the equipment will cost you over, say, seven years? Will the customer need to change complete infrastructure when they want to buy the newest hardware? Does support include a lifetime warranty and RMA?"

"For example, if you compare Aruba vs Aerohive, you need to check which licences from Aruba you need to match the functionality of Aerohive (usually you need at least three types of licences and a controller with redundancy). The same goes with Cisco, where you need buy additional licences for central management, firewall, spectral analysis, WIPS, PPSK, etc. Aerohive has a very simple model - one licence for all the functionalities - and you can believe that there are many. One licence makes it easy to maintain, scale, renew and you can plan your costs 10 years in advance."

"I am not involved in the price, but I am sure that it is not cheap."

"Extreme licensing is based on the number of access points. When you buy the license for the first year, everything is included, such as access to mapping, etc. If you don't renew your software assurance for the second year, the access points will still work, but you can't use the cloud management tools."

"The solution is priced high compared to competitors. However, for the features that are included in the solution, the price becomes more reasonable."

"Your licensing and cost, as would be required for many other solutions, being considered for eighty to two hundred and eighty different physical locations, is just about the same amount per access point."

"WatchGuard is on the upper scale for pricing."