ESET Cloud Apps Protection vs Perception Point Advanced Email Security comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Defender for Offi...
Sponsored
Ranking in Email Security
1st
Average Rating
8.4
Number of Reviews
43
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (9th)
ESET Cloud Apps Protection
Ranking in Email Security
22nd
Average Rating
9.6
Number of Reviews
2
Ranking in other categories
Vulnerability Management (27th), Patch Management (16th)
Perception Point Advanced E...
Ranking in Email Security
16th
Average Rating
9.0
Number of Reviews
21
Ranking in other categories
Internet Security (6th)
 

Mindshare comparison

As of June 2024, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 13.1%, down from 20.0% compared to the previous year. The mindshare of ESET Cloud Apps Protection is 0.3%, up from 0.2% compared to the previous year. The mindshare of Perception Point Advanced Email Security is 2.9%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
Unique Categories:
Advanced Threat Protection (ATP)
12.3%
Microsoft Security Suite
1.5%
Vulnerability Management
0.1%
Internet Security
1.1%
 

Featured Reviews

SR
Nov 28, 2023
Stops evolving threats and offers peace of mind
We use the solution for wireless scanning, reporting, and monitoring.  The product is not resource-intensive.  The tool's most valuable feature is virus scanning, which has saved us from malware and ransomware.  We need to be able to whitelist data at the backend.  I have been using the product…
LA
Sep 16, 2022
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.
AM
Mar 21, 2022
Reduces risks that could otherwise evolve into complex security events, and their SOC saves us time
They could improve their anti-spam engine a little bit, because there are a lot of false positives. Sometimes, emails pass through their system but are spam. In terms of security and engines for malicious emails and antivirus, they're doing a good job. Their other engines can be improved. This is something we discussed with them before we purchased the solution. We discussed their roadmap with their product team. The spam engine is something that they're working on. We know that their spam engine is going to improve in the very near future. We also spoke with them about a change to the GUI so that we can release more than one email at a time. Also, if we want to open investigations into a few emails, we need to go into each email to open the investigation. When we have done onboarding within our company, there have been times when we had a lot of email that we needed to whitelist. It took a lot of time to go into each email and open a ticket. It would help if they added a feature where we could add similar emails, or more than one, to a ticket for the IR team.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The good part is that you don't have to configure it, which is very convenient."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"The initial setup was easy."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"The most valuable features are the precision of detection and the level of customization of the policy."
"We are close to having 99% or 98% detection."
"The most valuable feature is the hardware-assisted platform module."
"The Perception Point Incident Response team acts as an extension of our SOC team. This is very important for us. This is a benefit provided for their main product of scanning our emails. If Perception Point can give me IR, this is really good versus other products that do not provide this kind of service. Perception Point's service is great. They are very professional. That reduces the time that my internal SOC has to deal with my internal IT person. They just send an email to the IR team at Perception Point, who continues the investigation and blocks any emails, if necessary. This is very good because it can reduce a lot of time and effort from my team. It is like an extension of my SOC, but external."
"It really works well on SharePoint when you upload a file or save a file. Advanced Email Security scans if it is malicious and identifies issues. It can do some forensics on its console, which is nice."
"The solution’s effectiveness when it comes to detection is very good. It has a very good mechanism. It scans our emails. It identifies any threat or phishing attempts and phishing campaigns as well as any bad reputation, servers, or links, then it blocks them. This is what I find to be very good about this system."
"What's really good about this platform is that you have full visibility, it has a very nice and very friendly UI, it's quick, and there's no latency in the scanning."
"I see from time to time that Perception Point is being proactive. They approach us, and say, "Can you check this, and this?" So, it does seem that they are an extension of my incident response."
"The solution’s effectiveness when it comes to detection is very good. It is stopping malicious emails and tagging emails noted as spam. So, we are able to disseminate those emails, get what we need, and block clearly malicious emails. It saves us a lot of valuable time. It keeps our users safe, e.g., the majority of emails that they would have gotten in the past don't even make it into their inbox."
"We haven't had a client, who uses their protection, have an email security breach. That is the best thing about what they do. We don't have to think too much. Their product just works and keeps bad emails away."
 

Cons

"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"There's room for improvement regarding the time frame for retrieving emails."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"Several simulation options are available within 365, and the phishing simulation could be better."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"The company should focus on adding threats that the solution is currently unable to detect."
"The pre-sales cost calculations could be more transparent."
"The phishing and spam filters could use some improvement."
"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"They need more customer engagement. The product works very well. The IR works very well when we contact them. However, day-to-day, they should have more in communication with their customers explaining new products and features. There is possibly something that if I would know about it, then I would buy and use it. Maybe I need it. They need to improve their communications."
"It would be helpful for Perception Point Advanced Email Security to have more integration with other solutions."
"In terms of architecture, and I know that they're going to improve this, the solution needs to be much more redundant. There was an outage a month ago in AWS, and that basically stopped the service for two or three hours. Although in two years, this was the first time that something like that happened, our expectation from a company like Perception Point is that it should work with either a multi-cloud or multi-region architecture, to improve the resilience."
"The only thing that can be improved in Perception Point is the in-depth analysis and attribution to cyberattack groups."
"They can do better on the spam. Today, Perception Point is not our only solution. We have two solutions, and they are the second in line because the spam filtering is not yet the best."
"They could improve their anti-spam engine a little bit, because there are a lot of false positives. Sometimes, emails pass through their system but are spam. In terms of security and engines for malicious emails and antivirus, they're doing a good job. Their other engines can be improved."
"Email alerts should be available in real-time."
"Perception Point Advanced Email Security should make available more use cases."
 

Pricing and Cost Advice

"While Microsoft Defender for Office 365 necessitates pricier E3 or E5 subscriptions, the extensive functionality offered by these licenses across various Microsoft products justifies the investment."
"Compared to other brands, Microsoft Defender for Office 365's pricing is competitive."
"Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
"It is much more expensive than using another solution because we have had to include some options and upgrade our license."
"Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
"The solution could be better by simplifying the business model of their licensing. It was hard to figure out how to get the licensing done for the environment, initially."
"Microsoft Defender is expensive. I typically recommend it only if clients have the budget. Otherwise, I would suggest an alternative."
"The solution saves money so we have seen a return on investment."
"The solution provides affordable pricing for medium sized industries."
"The price of this solution was within our budget and I think that it will suit most SMBs."
"The price of the solution is high."
"It has very reasonable pricing. Normally, the end user is paying. Perception Point is already in the Amazon marketplace, so we cannot sell it as a distribution partner. For example, we cannot take more than that margin of what they offer in the marketplace. Whatever the end user is paying, it is definitely worth it and it is not that high."
"We would always like it to be cheaper and save more money. However, we are getting the value from it."
"Pricing is lower in comparison to Proofpoint."
"It fits every budget. It has a low price. I can't go ahead and sell it for any price I want. They are quite strict. They say, "This is the price that you can sell it for and this is the price for you as a reseller." That is it. It is not a lot of money. I will not become rich from it, but I like that they keep a standard for everyone. They are a fair company."
"There is room for improvement for them with an MSP partner. The pricing is good and fair. Our customers don't complain. The only thing is that it's a little bit old school. They don't have a system that automatically checks the number of users that our customers have so we can just update the licenses ourselves through a website. It is still done manually. They have a person who checks invoicing monthly to determine if there have been any changes. A nice improvement would be if they could get automated licensing counts."
"The pricing compared to the value Perception Point brings is super-competitive. They're not the cheapest in the market, but the value and the quality of the product are superior to anything else in the market, so we don't mind paying more for it."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
8%
Manufacturing Company
7%
Government
7%
Computer Software Company
18%
Real Estate/Law Firm
10%
Media Company
6%
Energy/Utilities Company
6%
Computer Software Company
16%
Retailer
9%
Manufacturing Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What needs improvement with Microsoft Defender for Office 365?
The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
What do you like most about ESET Mail Security?
The most valuable features are the precision of detection and the level of customization of the policy.
What is your experience regarding pricing and costs for ESET Mail Security?
The solution provides affordable pricing for medium sized industries.
What needs improvement with ESET Mail Security?
The specific domain file for Apache needs to be well-defined.
What do you like most about Perception Point Advanced Email Security?
The most valuable feature is the technical support services.
What is your experience regarding pricing and costs for Perception Point Advanced Email Security?
Perception Point Advanced Email Security offers an option to its users to make either monthly or yearly payments. The...
What needs improvement with Perception Point Advanced Email Security?
They could provide additional data loss prevention features as we encounter different kinds of attacks in today's sce...
 

Also Known As

MS Defender for Office 365
ESET Mail Security
No data available
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
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Find out what your peers are saying about ESET Cloud Apps Protection vs. Perception Point Advanced Email Security and other solutions. Updated: May 2024.
787,779 professionals have used our research since 2012.