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Digital Guardian vs Intercept X Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Digital Guardian improved data protection, reduced breach risks, ensured compliance, saved money, and enhanced security and operational efficiency.
Sentiment score
6.1
Companies report mixed results with Intercept X Endpoint; some see strategic value in its cost-effective, robust network security enhancements.
 

Customer Service

Sentiment score
6.6
Digital Guardian offers 24/7 global customer support with quick issue resolution, though some users face delays and varying service quality.
Sentiment score
6.5
Intercept X Endpoint support is praised for customer service but criticized for delays and lack of support in some regions.
When you are in real deep trouble, you just want to get out of it; you don't need so many jargons.
Technical support from Sophos is rated as nine out of ten, which represents high quality.
There are issues with onboarding technical engineers to resolve problems, which causes delays.
 

Scalability Issues

Sentiment score
7.8
Digital Guardian is scalable, handling hundreds to thousands of users efficiently, with unified server management and straightforward licensing.
Sentiment score
7.5
Intercept X Endpoint is scalable, adaptable for various business sizes, highly rated by users, and suitable for SMBs and large enterprises.
The tool's scalability is good, and I would rate it an eight out of ten.
 

Stability Issues

Sentiment score
7.4
Digital Guardian is reliable and performs well, though some users face challenges with agent stability requiring regular updates and support.
Sentiment score
8.0
Intercept X Endpoint is praised for stability and performance, with minor occasional issues, earning high user satisfaction ratings.
In terms of stability, I would rate Intercept X Endpoint an eight out of ten.
To improve Intercept X Endpoint performance, upgrades in RAM and other system features are needed.
 

Room For Improvement

Digital Guardian needs better Linux/Mac support, stability, compatibility updates, multilingual dictionaries, pre-sales support, partner program, and technical support.
Intercept X Endpoint needs improvements in integration, performance, resource usage, support, mobile support, and third-party solution integration.
Intercept X Endpoint's anti-ransomware capabilities failed us during a bad attack, and just because of our own backup policies, we could restore our normal operations.
There should be a profile where I can see what files Sophos is scanning.
There is a licensing issue with Intercept X Endpoint; these licenses are user-based, and most of our customers require per-device licenses because they use one PC for multiple accounts, which presents a problem.
 

Setup Cost

Intercept X Endpoint offers flexible pricing with competitive, tiered licensing and payment options, seen as a smart security investment.
We pay for Sophos on a product by product basis, whatever we buy, whatever we use.
I would describe it as economical, but not much cheaper than other solutions.
The pricing of Intercept X Endpoint is a bit high.
 

Valuable Features

Digital Guardian excels in data protection, boasting extensive features, stability, scalability, ease of setup, and high user satisfaction.
Intercept X Endpoint excels with AI-enhanced threat detection, anti-ransomware, centralized management, and integration for superior data security.
Its AI algorithms provide excellent protection against attackers.
Intercept X Endpoint is the only endpoint security product I know that provides content filtering and application controls.
Once we started using CrowdStrike, it was so lightweight; the servers have hardly any lag unlike when we used to use Intercept X Endpoint for servers.
 

Categories and Ranking

Digital Guardian
Ranking in Endpoint Detection and Response (EDR)
44th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Data Loss Prevention (DLP) (13th), Endpoint Encryption (8th), Mobile Data Protection (4th), Advanced Threat Protection (ATP) (23rd)
Intercept X Endpoint
Ranking in Endpoint Detection and Response (EDR)
13th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
107
Ranking in other categories
Endpoint Protection Platform (EPP) (12th), ZTNA (9th), Managed Detection and Response (MDR) (7th), Extended Detection and Response (XDR) (12th), Ransomware Protection (3rd)
 

Mindshare comparison

As of October 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Digital Guardian is 0.4%, up from 0.4% compared to the previous year. The mindshare of Intercept X Endpoint is 1.8%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Intercept X Endpoint1.8%
Digital Guardian0.4%
Other97.8%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Sandeep Jopat - PeerSpot reviewer
Highly customizable, helpful support, and multiple modules available
Digital Guardian is generally considered stable, with its robust data loss prevention capabilities being highly valued by organizations. However, as with any complex software solution, there may be occasional challenges in terms of compatibility with certain operating systems or applications. In such cases, it may be necessary to modify settings or entries within Digital Guardian to ensure optimal performance. Overall, Digital Guardian is a stable solution that can be highly customized to meet the specific needs and requirements of organizations. As with any software solution, regular maintenance and support from a team of experts is necessary to ensure optimal performance and stability.
Suwandhi Suraweera - PeerSpot reviewer
Offers advanced filtering features and benefits from improved licensing and performance
There is a licensing issue with Intercept X Endpoint. Their licenses are user-based. Most of our customers use per device licenses, and they need per device licenses because they use one PC for multiple accounts. This creates a problem. There was one customer who complained about the slowness of PCs using Intercept X Endpoint. They use minor performance PCs, which causes their PCs to become slow.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
12%
Manufacturing Company
9%
Healthcare Company
6%
Computer Software Company
16%
Comms Service Provider
8%
Manufacturing Company
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Large Enterprise3
By reviewers
Company SizeCount
Small Business72
Midsize Enterprise22
Large Enterprise22
 

Questions from the Community

What do you like most about Digital Guardian?
I like the solution's adaptive inspection and container inspection.
What is your experience regarding pricing and costs for Digital Guardian?
Technical support is included in the subscription package. But if, during the subscription, our clients want to include the professional services of a Digital Guardian engineer, the price changes. ...
What needs improvement with Digital Guardian?
If the client uses Windows 10 or 11 and Microsoft updates the operating system's version, Digital Guardian must update their product to match compatibility.
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
I would describe it as economical, but not much cheaper than other solutions.
 

Also Known As

No data available
Sophos Intercept X
 

Overview

 

Sample Customers

The Fifth Avenue Theatre, Jabil Circuit
Flexible Systems
Find out what your peers are saying about Digital Guardian vs. Intercept X Endpoint and other solutions. Updated: September 2025.
872,098 professionals have used our research since 2012.