AWS Systems Manager vs OpenText ZENworks Configuration Management comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
3rd
Average Rating
8.0
Number of Reviews
168
Ranking in other categories
Remote Access (4th), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (3rd)
AWS Systems Manager
Ranking in Configuration Management
6th
Average Rating
7.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
OpenText ZENworks Configura...
Ranking in Configuration Management
20th
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2024, in the Configuration Management category, the mindshare of Microsoft Intune is 12.3%, up from 10.0% compared to the previous year. The mindshare of AWS Systems Manager is 8.9%, down from 10.9% compared to the previous year. The mindshare of OpenText ZENworks Configuration Management is 1.1%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
Unique Categories:
Remote Access
4.5%
Enterprise Mobility Management (EMM)
36.2%
No other categories found
No other categories found
 

Featured Reviews

ManojNair4 - PeerSpot reviewer
Nov 23, 2022
Replaces third-party products and is easy to deploy a configuration or policy to a system
Reporting in Microsoft solutions is pathetic. With Intune, I'm getting a free inventory tool, but I don't get a reporting tool. When I go to Intune, I can see one machine's entire data in terms of the hardware and the software running on it, but I cannot generate a report for all the machines in the organization. The reporting is the only feature holding back the functionality that is already there. All the other third-party tools are doing the same thing, whether Atlassian, ManageEngine, or Ivanti. They all install an agent on your system. Intune also has an agent on your system collecting inventory details and sending them across the central console, but Microsoft doesn't have the reporting capability there. That is the only drawback I see.
Betika Brandon - PeerSpot reviewer
May 21, 2024
Ensures high scalability and availability for managing increased workloads, but should improve integration with other AWS services
I utilize AWS Systems Manager for managing and handling interviews, resources, security, and configurations like database connections, API keys, and passwords. With AWS, I can execute commands on-premises servers. I also use AWS as a patch manager to automate instance patching for data security and…
it_user368043 - PeerSpot reviewer
Jan 11, 2016
It allows us to deploy applications and primitive desktops globally. The upgrade cycle is very long.
It allows us to deploy applications and primitive desktops globally We use it for managing our desktops. We have 350,000 desktops and it allows us to manage and control them relatively easily. We need product notifications made quickly in the software lifecycle, but it does so unreliably. The…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I can see that the patch management process is much improved with the bundled patch management option available in Microsoft Intune compared to the KPI deployment required by the other deployment solutions."
"The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."
"It is a stable solution."
"Intune's most valuable features are the device, compliance, and configuration policies."
"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."
"This product works very well for companies already using the full Microsoft suite."
"The most valuable includes managing everything from a single console."
"The biggest thing for us is enforcing logins only from devices that are managed by Intune."
"AWS provides Auto Scaling groups."
"Has a variety of automation options."
"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."
"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."
"The solution is user-friendly"
"The store organizes parameters hierarchically, making it easier to configure and control versions. It also ensures scalability and high availability, automatically scaling to handle increasing workloads and providing reliable access to configuration data across multiple AWS availability zones."
"The solution's ability to scale is good."
"With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually."
"The most valuable feature is the impact analysis."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
 

Cons

"Microsoft needs to enhance device-level security, as sometimes when using Microsoft Intune, the device's operating system becomes stuck and requires a full uninstall to remove the Intune bug."
"It would be helpful if there was proactive remediation."
"In the next release, I would like a feature to be able to properly lock down the device. For example, if an attacker or somebody steals the phone, you can be sure that the pin cannot be broken."
"The reporting could be improved, as it's pretty poor compared to other products of this type."
"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."
"Microsoft Intune lags market leaders, such as Apperian, in its MAM capabilities."
"The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose."
"Cost is the biggest factor for us right now. Microsoft Intune and AD P1 together in a bundle is a good thing to have, but it is very costly compared to other products in the market. Otherwise, Microsoft Intune is the best."
"One area that could be enhanced is dynamic configuration management. Additionally, improving integration with other AWS services like Lambda and CloudFormation would be beneficial."
"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."
"AWS does not have EKS cluster backup."
"The current challenge is that we can't pull any incidents from other accounts."
"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."
"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."
"Additional features can be added as per customer requirements."
"Lacks sufficient integrations."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
 

Pricing and Cost Advice

"The E5 license is expensive."
"Its price is fair. It's a normal price. It isn't too expensive or too cheap."
"The pricing is competitive, but it is not cheap."
"It is not expensive."
"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."
"Intune is included in the Microsoft 365 licensing package that we have."
"Microsoft offers some licensing where it's included at no extra cost when customers are already using the licenses. In such a case, it's a really good value. If you have to buy the licensing for it, it's probably on par with other solutions. It isn't substantially more or less expensive. The great thing is that it is included in some of Microsoft's licensed packages. So, some customers don't have to spend additional money for it. Typically, most providers that support Intune do charge a management fee of some sort or some fee. Certainly, we're no exception."
"The licensing costs we leave up to the customer and these vary from one to another."
"As we were doing a government project so the government got the project at a very nominal cost."
"This is a really good tool for the money."
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Top Industries

By visitors reading reviews
Educational Organization
24%
Computer Software Company
12%
Government
7%
Financial Services Firm
7%
Computer Software Company
15%
Financial Services Firm
13%
Government
9%
Manufacturing Company
7%
Computer Software Company
18%
Government
13%
University
11%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about AWS Systems Manager?
With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems m...
What is your experience regarding pricing and costs for AWS Systems Manager?
As we were doing a government project so the government got the project at a very nominal cost.
What needs improvement with AWS Systems Manager?
The product must provide cost optimization features. AWS does not have EKS cluster backup. We need to make the snapsh...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Amazon Elastic Container Registry
Micro Focus ZENworks Configuration Management, HPE CMS, HPE Configuration Management, Micro Focus Configuration Management
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Tech Mahindra, NNIT, ASIC
Find out what your peers are saying about AWS Systems Manager vs. OpenText ZENworks Configuration Management and other solutions. Updated: June 2024.
787,779 professionals have used our research since 2012.