We performed a comparison between AWS Config and AWS Systems Manager based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's normally able to meet 100% expectations of our customers."
"One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."
"It is helpful for managing devices anytime and any place without requiring dependency on the local networks."
"The overall user experience is quite nice. I have no complaints from end users regarding their devices enrolled in Intune."
"The most valuable features are the ones that make sure that the deployment is of a standard operating system and the Zero Touch deployment, which is very useful. This allows users to have an out of box experience."
"A valuable feature is user enrollment, where users can enroll their devices in their organizations themselves."
"Autopilot is the most valuable feature."
"Great for software update needs, operating system version updates, and security policy enforcement."
"The initial setup is super easy, it takes like two minutes. Literally a one-click deployment."
"The solution is scalable and provides over 100 rules."
"Installing the instances and performing upgrades is smooth and clean."
"The solution's ability to scale is good."
"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."
"Has a variety of automation options."
"With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually."
"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."
"The solution is user-friendly"
"AWS provides Auto Scaling groups."
"There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates without a problem."
"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."
"The configuration and pricing can be improved."
"An area for improvement is the absence of seamless integration, particularly with external dashboards."
"China blocks Google and Google Play Store, which makes installation challenging. Microsoft Intune is a company software, which has to be installed to the app portal or Microsoft Software Center."
"The solution could improve its flexibility."
"Microsoft Intune lags market leaders, such as Apperian, in its MAM capabilities."
"Enhancements for managing MacOS more comprehensively would be beneficial."
"The reboot process for AWS instances could be improved. Microsoft Azure does not have this problem, so AWS could consider making their instances more robust. You would not need to reboot your instances frequently to replace the hardware and stuff. They can look for a better approach or mechanism to improve in the future. The concern is that you need to plan for the outage when you reboot an instance. You need to have a maintenance window where you can properly reboot the instance without affecting your application. When Amazon announces that you need to reboot an instance and are not ready, this becomes a problem."
"There is room for improvement in built-in tools, they are not up to the mark."
"The solution is missing a configuration that can assist us when writing our programming languages."
"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."
"Additional features can be added as per customer requirements."
"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."
"Lacks sufficient integrations."
"AWS does not have EKS cluster backup."
"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."
"The current challenge is that we can't pull any incidents from other accounts."
AWS Config is ranked 15th in Configuration Management with 3 reviews while AWS Systems Manager is ranked 6th in Configuration Management with 7 reviews. AWS Config is rated 9.0, while AWS Systems Manager is rated 8.0. The top reviewer of AWS Config writes "A cloud solution to host application with smooth instance installation and performance upgrade". On the other hand, the top reviewer of AWS Systems Manager writes "Offers a variety of automation options; simplifies governance and administration ". AWS Config is most compared with , whereas AWS Systems Manager is most compared with Microsoft Configuration Manager, Red Hat Ansible Automation Platform, Red Hat Satellite, AWS CloudFormation and SUSE Manager. See our AWS Config vs. AWS Systems Manager report.
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We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.