ArcSight Logger vs LogRhythm SIEM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
20th
Average Rating
7.8
Number of Reviews
31
Ranking in other categories
No ranking in other categories
LogRhythm SIEM
Ranking in Log Management
8th
Average Rating
8.4
Number of Reviews
167
Ranking in other categories
Security Information and Event Management (SIEM) (6th)
 

Mindshare comparison

As of June 2024, in the Log Management category, the mindshare of ArcSight Logger is 2.1%, up from 1.8% compared to the previous year. The mindshare of LogRhythm SIEM is 5.4%, up from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
Unique Categories:
No other categories found
Security Information and Event Management (SIEM)
5.0%
 

Featured Reviews

Geraldo Freitas - PeerSpot reviewer
Apr 11, 2024
Enhances our security incident investigation but not good for correlation
Investigation is good when you know what you want to search for in Logger. The most difficult part is parsing the logs and configuring the parsers. For investigation, it's good. For correlation, it's not good. We use Sentinel, and Sentinel has pre-built use cases that are much easier to configure. So, it enhances our security incident investigation. We have inbound integration, but configuring the parsers is sometimes very difficult. We only have two use cases where we have a correlation set up. We send the information to Check Point to block IP addresses when we see a lot of blocks from the same source. We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist. So, it offers the ease of integration.
KM
Oct 18, 2022
The solution reduced our investigation time from days to hours and assists in managing our workflows
One of the features that we use the most and find the most valuable includes the Web Console. My analysts really like the interface and the ability to build queries using point-and-click without having to write Query languages. My favorite feature is the actual Admin Console and the ability to monitor all aspects of the SIEM's health and the ability to build new use cases for my analysts to work with. We also use the Machine Data Intelligence feature for classifying and contextualizing logs. It does struggle with unknown log sources and we've had some challenges over the years getting new log sources incorporated into the MDI Fabric. The ability to authenticate successes and failures using MDI is incredibly easy. For the log sources that we bring into the SIEM, that work is pretty much done for us by the MDI. We don't have to do any additional work.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We check a lot of logs in ArcSight Logger because we're running a massive database platform."
"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."
"The machine learning is a good feature."
"It's a robust, mature product and you can do some really complex operations and analytics."
"It provides in-depth information on business activities once we log into the system."
"ArcSight provides the basic information that we want."
"I am impressed with the product's ability to pick up logs. It also has UEBA which has reduced the time to take charge of the events."
"We haven't had any crashes or bugs. It is stable."
"Compliance reporting is another great feature of this product. It has built in reports right out of the box."
"Our clients enjoy having one dashboard to monitor their environments in real time."
"LogRhythm does a very good job of helping SOCs manage their workflows."
"It supports most standard log sources."
"The most valuable features would be the automation, reporting, and the support."
"As a SIEM, probably the best feature is that it can be tuned effectively. There are very few SIEMs out there that can be effectively tuned to provide you with meaningful information and not be overwhelmed."
"Its ability to work with all different sorts of log sources has been extremely valuable."
"The security operation center is excellent."
 

Cons

"We find that the search and access functionality is quite slow."
"The platform is quite expensive. They should reduce its cost."
"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."
"The solution could be improved in maintenance settings."
"We have had problems with archiving."
"The console in older versions is not user-friendly."
"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."
"The next release should have AI capabilities."
"LogRhythm NextGen SIEM is currently based only on the Windows platform. This means that some of our customers have to purchase a Windows license elsewhere. If LogRhythm can move to a Linux platform or a proprietary platform, it would be very helpful."
"When we originally got LogRhythm, their tech support was fantastic, and I loved them. Now, we don't quite get as quick of a response. I've been disappointed in the more recent tech support. When you call in, they'll say that they will get you somebody, and you'll finally get someone who will contact you back a day or so later. Whereas before, I would get help right away."
"LogRhythm's SOAR and NDR features don't stack up well against competitors. maybe integrating theme functionality as the other do. But in general, it's okay."
"We have gone through a few versions which has caused a lot of instability. We have logged a lot of hours with professional services."
"More help and assistance with some of the open source products, everything seems to be focused on Windows versus giving some guidance and some documentation on how to use it."
"LogRhythm NextGen SIEM could improve by adding more applications for the banking sector. There are not any custom applications at this time."
"Scalability misses the mark sometimes, especially when you have an integrated disaster recovery built into the solution."
"I would like to suggest that they should improve their usage of third party tools for making dashboards and reports. If they would create their own tools for dashboard and report, it would be much better in terms of security purposes."
 

Pricing and Cost Advice

"ArcSight is an expensive solution."
"I would rate the product a seven out of ten since it's an enterprise product."
"The pricing is quite harsh."
"We have a lifetime license, so we don't pay a monthly fee."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"I would rate the pricing 4 out of 5. There are no additional costs to the standard licensing fees."
"The product is inexpensive than other tools."
"Look closely at the cost of licensing of other products. This should include setups and the need for support services. I did a RFQ to 2 other vendors before choosing this product."
"In the context of our country, the price of this solution is too high."
"On a scale of one to ten, I'd rate the pricing of this solution as a seven - not too expensive but not cheap either. Regarding licensing costs, it varies depending on factors like being a partner or an end user, but there are no additional costs aside from standard licensing fees for the basic SIEM solution."
"I give the price a six out of ten."
"The setup and licensing for small and medium size businesses is straightforward, though when it comes to the enterprise it pays to keep in mind the possibility for complications given all the extras and add-ons that may be required."
"LogRhythm's pricing and licensing is extremely competitive and it's one of the top three reasons we continue to invest in the platform."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
14%
Government
11%
Comms Service Provider
7%
Educational Organization
38%
Computer Software Company
9%
Government
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...
What is the difference between log management and SIEM?
Rony, Daniel's answer is right on the money. There are many solutions for each in the market, a lot depends upon your ability to manage such tools and your budget. A small operation may be best s...
What do you like most about LogRhythm NextGen SIEM?
LogRhythm does a very good job of helping SOCs manage their workflows.
What is your experience regarding pricing and costs for LogRhythm NextGen SIEM?
LogRhythm's pricing and licensing are extremely competitive and it's one of the top three reasons we continue to invest in the platform.
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
LogRhythm NextGen SIEM, LogRhythm, LogRhythm Threat Lifecycle Management, LogRhythm TLM
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill
Find out what your peers are saying about ArcSight Logger vs. LogRhythm SIEM and other solutions. Updated: June 2024.
787,817 professionals have used our research since 2012.