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Fortinet FortiAnalyzer vs Grafana Loki comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Fortinet FortiAnalyzer offers competitive pricing, high efficiency, and cost savings, making it a valuable investment for organizations.
Sentiment score
1.0
Companies gain significant ROI with Grafana Loki's quick setup, cost-effectiveness, and efficiency in resolving issues, enhancing operational insights.
The impact of the tool is low when the functionalities are inaccessible due to resource consumption.
Pre Sales/ Cybersecurity Engineer at Contacta
Fortinet is highly efficient for moderate deployments and provides a secure platform for medium-sized networks and data centers.
Product Manager at a comms service provider with 10,001+ employees
I have seen a return on investment with Fortinet FortiAnalyzer due to its competitive pricing and straightforward licensing model based on the amount of log data processed per day.
Technical Engineer - Technical Security at a tech services company with 1,001-5,000 employees
Loki leads to significant cost savings by reducing server downtime and aiding engineers in prompt issue resolution.
Manager Director at Earth
 

Customer Service

Sentiment score
7.2
FortiAnalyzer's customer service is praised for responsiveness and effectiveness, though some report delays and inefficiencies with support levels.
Sentiment score
7.2
Grafana Loki support is praised, but many prefer community resources and forums over official channels for problem-solving.
Customer service and support for Fortinet FortiAnalyzer are quite helpful and responsive.
Information Security Engineer at a tech services company with 11-50 employees
Technical support is good, and I rate it ten out of ten.
Head of Technology at Techfruits
The support service is very slow and incompetent.
Network Security Engineer at Ensure Support Services Limited
We have not had to open any tickets yet, as we solve issues through forums and wikis.
Manager Director at Earth
I usually do not use official support; I typically rely on community blogs and forums for support of Grafana Loki.
Senior System Engineer at Novell
 

Scalability Issues

Sentiment score
6.2
Fortinet FortiAnalyzer suits diverse needs with proper sizing, excelling in virtual environments but limited by hardware and cost.
Sentiment score
6.5
Grafana Loki is praised for its scalability, effectively managing diverse user bases and handling extensive log data seamlessly.
Fortinet FortiAnalyzer is scalable, especially for the VM versions, as additional space can be provisioned from the servers as needed.
Information Security Engineer at a tech services company with 11-50 employees
FortiAnalyzer is a scalable product.
Technology Consultant at 1ware
It typically handles three to five years of expansion effectively.
Head of Technology at Techfruits
Loki offers great scalability, allowing us to manage and compress logs extensively.
Manager Director at Earth
 

Stability Issues

Sentiment score
7.5
Fortinet FortiAnalyzer is stable and reliable, handling large logs well, though rare performance issues may occur with OS mismatches.
Sentiment score
7.7
Grafana Loki is stable and reliable, though some report issues like outdated authentication and log retrieval difficulties.
We faced some CPU consumption issues, which caused the machine to slow down and required a restart of FortiAnalyzer.
Pre Sales/ Cybersecurity Engineer at Contacta
It remains stable during implementation for one or two years.
Head of Technology at Techfruits
It provides a reliable solution for managing network-wide data.
Technical Engineer - Technical Security at a tech services company with 1,001-5,000 employees
 

Room For Improvement

Users recommend enhancing FortiAnalyzer's interface, integration, support, and AI while addressing high costs and setup complexity.
Grafana Loki needs improved usability, integration, and features like customizable reports, better UI, security, and machine learning analytics.
When licensing, each device is licensed separately, such as the firewall, which can become expensive.
Network &Security Engineer at Natioanal Drug Authority Uganda
This would help in analyzing various security incidents and events more effectively by delivering a handful of relevant logs instead of thousands.
Product Manager at a comms service provider with 10,001+ employees
Enhanced deep inspection features would make troubleshooting easier.
Head of Technology at Techfruits
Improvements could be made in the enablement of the product, addressing the complexity of implementing these tools.
Regional Associate & Engineer at a outsourcing company with 1,001-5,000 employees
It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers.
Manager Director at Earth
 

Setup Cost

Enterprise buyers find Fortinet FortiAnalyzer pricing varies, with competitive rates but high costs for extensive licensing and setups.
Grafana Loki's open-source and affordable cloud options make it appealing to cost-conscious enterprises seeking scalable logging solutions.
Its licensing model is based on the amount of log data processed per day, making it more cost-effective compared to QRadar, which is EPS and device-based.
Technical Engineer - Technical Security at a tech services company with 1,001-5,000 employees
In terms of pricing, FortiAnalyzer is not expensive.
Technology Consultant at 1ware
In the Indian market, Fortinet's pricing is very competitive, allowing us to win most of our deals.
Product Manager at a comms service provider with 10,001+ employees
The cloud version is competitively priced compared to other market solutions.
Manager Director at Earth
Since it is an open source tool, there are no charges or fees.
Senior System Engineer at Novell
 

Valuable Features

Fortinet FortiAnalyzer offers centralized analysis with real-time logs, customizable dashboards, and automation for effective network management.
Grafana Loki offers cost-effective log management, strong integration, and user-friendly features, ideal for Kubernetes and real-time metrics.
The advanced analytics capabilities aid in threat detection by providing visibility into indicators of compromise.
Information Security Engineer at a tech services company with 11-50 employees
The most valuable feature of Fortinet FortiAnalyzer is its ability to simplify and display logs clearly, providing details like which IPs are accessing the system, the destination, and the policies applied.
Head of Technology at Techfruits
The log management is useful as we have connected around two hundred eighty-five walls and around fifteen to twenty plus firewalls with Fortinet FortiAnalyzer, making it highly beneficial compared to logging into each individual firewall.
Senior Manager at ITX360 (Pvt) Ltd
It provides a clear picture about the state of the system and gives needed information for taking action and quickly fixing problems.
Senior System Engineer at Novell
Grafana Loki is notably cost-effective.
Regional Associate & Engineer at a outsourcing company with 1,001-5,000 employees
The most valuable part of Loki is the ability to filter logs by keywords and devices.
Manager Director at Earth
 

Categories and Ranking

Fortinet FortiAnalyzer
Ranking in Log Management
12th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
107
Ranking in other categories
No ranking in other categories
Grafana Loki
Ranking in Log Management
4th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Log Management category, the mindshare of Fortinet FortiAnalyzer is 1.7%, down from 2.2% compared to the previous year. The mindshare of Grafana Loki is 6.3%, down from 7.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Market Share Distribution
ProductMarket Share (%)
Grafana Loki6.3%
Fortinet FortiAnalyzer1.7%
Other92.0%
Log Management
 

Featured Reviews

Manikandan Kannan - PeerSpot reviewer
Head of Technology at Techfruits
Simplifying log management by displaying detailed access information
The most valuable feature of Fortinet FortiAnalyzer is its ability to simplify and display logs clearly, providing details like which IPs are accessing the system, the destination, and the policies applied. This visualization and detail make managing logs more straightforward. In conjunction with our VMware setup, Fortinet FortiAnalyzer enhances organizational efficiency, meeting the standard log retention period for up to a year.
reviewer2350791 - PeerSpot reviewer
Regional Associate & Engineer at a outsourcing company with 1,001-5,000 employees
Offers cost-effective log management with strong correlation features across observability tools
Grafana Loki's open-source capability is a significant benefit. Grafana has invested in making their enterprise tools competitive with other APM tools, facilitating cross-correlation with Mimir and Tempo for metrics and tracing. The tool offers good search functionality, and its on-premises capability is advantageous. The indexing performance is strong, making it a robust log management tool. Grafana Loki is notably cost-effective.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
7%
Comms Service Provider
6%
Computer Software Company
16%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise20
Large Enterprise31
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise8
Large Enterprise4
 

Questions from the Community

What do you like most about Fortinet FortiAnalyzer?
The reporting features, which offer customization, real-time insights, and compliance support, are particularly noteworthy aspects.
What is your experience regarding pricing and costs for Fortinet FortiAnalyzer?
The pricing of Fortinet FortiAnalyzer is okay. For smaller companies, the pricing is acceptable.
What needs improvement with Fortinet FortiAnalyzer?
I don't know what the main room for improvement is for Fortinet FortiAnalyzer, but perhaps I don't have much experience, so I cannot answer this question comprehensively.
What do you like most about Grafana Loki?
We are using Grafana Loki as a database for real-time metrics.
What is your experience regarding pricing and costs for Grafana Loki?
Since it is an open source tool, there are no charges or fees.
What needs improvement with Grafana Loki?
Improvements could be made in the enablement of the product, addressing the complexity of implementing these tools.
 

Overview

 

Sample Customers

General Directorate of Information Technology
Information Not Available
Find out what your peers are saying about Fortinet FortiAnalyzer vs. Grafana Loki and other solutions. Updated: December 2025.
879,455 professionals have used our research since 2012.