SolarWinds Server and Application Monitor vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

eG Enterprise
Ranking in Application Performance Monitoring (APM) and Observability
41st
Average Rating
8.2
Number of Reviews
20
Ranking in other categories
Network Monitoring Software (52nd), IT Infrastructure Monitoring (44th)
SolarWinds Server and Appli...
Ranking in Application Performance Monitoring (APM) and Observability
17th
Average Rating
8.0
Number of Reviews
38
Ranking in other categories
Server Monitoring (11th), Active Directory Management (8th)
 

Mindshare comparison

As of June 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of eG Enterprise is 0.4%, up from 0.3% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 2.2%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
Unique Categories:
Network Monitoring Software
0.7%
IT Infrastructure Monitoring
0.6%
Server Monitoring
3.6%
Active Directory Management
0.8%
 

Featured Reviews

HK
Jun 30, 2021
Great visibility, easy to set up, and has very responsive technical support
The visibility and the ability to monitor user behavior are very useful to us. So is the fact that we have diagnostic capabilities. We divided the usage of these two parts - one for our business team and one for our support team where they can see the availability, performance, and application or service updates from a customer perspective. We appreciate that the team can understand the issue from our application, database, code, data integration, et cetera. We like that two different teams can use it and it fits each of their individual needs. Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us. The initial setup is pretty simple. The solution can scale. Technical support has been great.
it_user631218 - PeerSpot reviewer
Apr 27, 2017
We use this product for base and application monitoring.
I always thought we should be able to perform all admin activities using the web portal. Over a period of time, SolarWinds has achieved this. Most of the admin activities can be performed using SolarWinds web portal (such as advanced alerting, web reports, custom attribute editor, report schedulers, etc., which in the past were hosted on the SolarWinds server). I also thought SolarWinds doesn't provide a service navigator map that would drill down from application layer to node level, with PerfStack in place. Most of these things have been addressed. PerfStack can be made more effective. I am sure SolarWinds already has a plan for the same in coming versions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"The product is simple to use."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"Its ability to monitor failures and to restart a Windows service when it fails."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"eG Enterprise has a single pane of glass for observability and monitoring."
"Manage Groups: The capability to group appropriate devices gives better visibility of sites, categories, or critical regions. The same can be used to represent a dashboard for higher management."
"The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is the best."
"The initial setup was relatively easy, and we didn't have to install anything. All we had to do was put on the devices we wanted to monitor."
"AppInsight. Provides a simple way to get very in-depth monitoring configured for our most popular applications. Exchange, SQL, and SharePoint."
"AppInsight for SQL: Enables us to see the relevant error log entries on the same page as performance parameters."
"The solution can be deployed quickly."
"Hardware health: It allows for proactive monitoring of the hardware health and is a game changer."
"The solution has good alerts. Notifications are sent via email to technicians. You can filter the kinds of alerts you want to receive as well. It's excellent."
 

Cons

"The solution needs to enhance the management dashboards."
"would like to see improvements in the alarm display console."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"The UI looks a little dated and could do with a refresh."
"Dashboards are difficult to create, and not so useful."
"Needs to improve the networking monitor capabilities."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"It would be helpful if the solution could integrate more with the security compliances, like this IDSS, etc."
"There is one feature that is a report writer. And they are currently trying to take it out from being a stand-alone application and integrating to the web. This doesn't give us the flexibility and it doesn't expand what we can get when it comes to reporting. So, putting it on the web is going to make it difficult to get some information. Leaving it where it is now will help us a lot."
"Solarwinds should come up the same monitoring system for other certificate expiration alert apart from SSL."
"This product has no real downside unless they fail to continue development of its capabilities."
"An additional feature that would improve this solution is the ability to complete root cause analysis."
"SAM AppInsight for SQL: The ability to ignore fragmentation of specific indexes."
"The major concern in the product revolves around application performance monitoring since end-to-end application monitoring is not possible with the tool."
"I believe that some of the trends, environmental maps, and items like those found in Orion would be very beneficial."
 

Pricing and Cost Advice

"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
"They are aligned with other enterprise solutions."
"The product is very cheap."
"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."
"eG Enterprise is much cheaper than the other products it competes with."
"It'd be nice if the price was lower. That would be an improvement."
"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"The solution is overpriced in terms of application management."
"I would rate the pricing for this solution a three out of five."
"When compared to other licensed models in the market, it stands out as one of the more cost-effective options."
"We are on an annual license to use the solution. The price of the solution is expensive. The price is based on a bunch of factors, such as the number of engines and elements."
"The licenses start from USD 3000.00 and go up to USD 20,000.00 for the year. It's a perpetual license. Nothing is free in SolarWinds, anything that you need is an additional cost."
"I think SolarWinds' pricing is very decent compared to other competitors in the market."
"I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."
"The tool is available for my company at a good price point."
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
787,779 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
11%
Manufacturing Company
10%
Government
9%
Educational Organization
41%
Computer Software Company
10%
Government
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What do you like most about eG Enterprise?
eG Enterprise has a single pane of glass for observability and monitoring.
What is your experience regarding pricing and costs for SolarWinds Server and Application Monitor?
The price is too high. The tool is overpriced. We don't need all the features. The product must minimize the features and reduce the price. It all comes down to pricing. The customers find it prett...
What needs improvement with SolarWinds Server and Application Monitor?
The biggest pain point is root cause analysis. It is difficult to analyze, assess, and warn my IT department about what will happen in the next five hours. It is also difficult to use AIOps to redu...
 

Also Known As

No data available
SolarWinds SAM
 

Overview

 

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about SolarWinds Server and Application Monitor vs. eG Enterprise and other solutions. Updated: May 2024.
787,779 professionals have used our research since 2012.