We performed a comparison between Dynatrace and eG Enterprise based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Service engineers save a lot of time because they can just go in look at the data and share it with the customer, who has the same view, and say, "Here's an improvement which can be immediately implemented." It's not like a collection of big, multiple findings that are consolidated into one results presentation, then the customer needs to do something. It's more like a continuous performance analysis and improvement process, which is more efficient than those workshops approaches. That's one of the biggest of the advantages that our services team sees because it helps DevOps to focus on continuous delivery and shift quality issues to pre-production."
"The most valuable features of Dynatrace are the ease of installation and management, as well as its extensibility."
"The AppMon solution helped the operations guys to pinpoint one problem area and call the specific group, instead of everyone. The mean time to repair and the resource utilization time, they are totally reduced."
"Some of the troubleshooting features for development, the PurePath technology in AppMon, are valuable. The dashboarding gives us some good insight into some fluctuations in some of the application areas."
"It has enabled us to have a deeper insight into our application availability and performance."
"Easy to install and start using it."
"Mean time to root cause analysis decreased drastically."
"I am able to customize my dashboard based on the test requirement and it helps me to focus on the area that really needs close monitoring."
"Its ability to monitor failures and to restart a Windows service when it fails."
"The product is simple to use."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"Enormous capability to monitor Citrix environments."
"Single pane of glass to review status of the full environment."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"The GUI is nicer than all the other graphical interfaces out there."
"They could also, develop an observability platform where you could have the ability to inject events, locks, and traces."
"Right now, there is a log analysis feature. This is maybe a little more deeper than the log analytics in comparison to other tools, like Splunk or Sumo Logic. If Dynatrace can come up with this replay feature, that would be great."
"The heavy client is not really user-friendly and the concepts (while powerful) are unintuitive."
"Adding people to alerts has not been very intuitive. That's really my only negative feedback."
"Some of the APIs and integrations are a bit tougher than others to integrate."
"Its needs to focus more on open source areas, like Apache umbrella products and availability motioning areas."
"Improvements in Synthetic monitoring would be great. Certain features of thick client, if available in the web interface, would also be a great improvement."
"It needs more dashboards like AppMon."
"Dashboards are difficult to create, and not so useful."
"would like to see improvements in the alarm display console."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"Needs to improve the networking monitor capabilities."
"The UI looks a little dated and could do with a refresh."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"Their dashboards could use some improvement. The ability to customize them a bit more."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews while eG Enterprise is ranked 40th in Application Performance Monitoring (APM) and Observability with 20 reviews. Dynatrace is rated 8.8, while eG Enterprise is rated 8.2. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas eG Enterprise is most compared with Grafana, ControlUp, Zabbix, AppDynamics and PRTG Network Monitor. See our Dynatrace vs. eG Enterprise report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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