Try our new research platform with insights from 80,000+ expert users

BMC Helix Cloud Security vs Zscaler Internet Access comparison

Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SentinelOne Singularity Clo...
Sponsored
Average Rating
8.8
Reviews Sentiment
7.9
Number of Reviews
115
Ranking in other categories
Vulnerability Management (5th), Cloud and Data Center Security (2nd), Container Security (3rd), Cloud Workload Protection Platforms (CWPP) (4th), Cloud Security Posture Management (CSPM) (3rd), Cloud-Native Application Protection Platforms (CNAPP) (3rd), Compliance Management (2nd)
BMC Helix Cloud Security
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
Cloud Workload Protection Platforms (CWPP) (26th), Cloud Security Posture Management (CSPM) (33rd)
Zscaler Internet Access
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
57
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Internet Security (2nd)
 

Mindshare comparison

Cloud Workload Protection Platforms (CWPP) Market Share Distribution
ProductMarket Share (%)
BMC Helix Cloud Security0.4%
Wiz15.9%
Microsoft Defender for Cloud14.8%
Other68.9%
Cloud Workload Protection Platforms (CWPP)
Secure Web Gateways (SWG) Market Share Distribution
ProductMarket Share (%)
Zscaler Internet Access14.2%
Cisco Umbrella16.9%
Prisma Access by Palo Alto Networks10.8%
Other58.1%
Secure Web Gateways (SWG)
 

Featured Reviews

Ritesh P. - PeerSpot reviewer
It's more scalable and flexible than our previous solution because we don't need to install any agents
The reporting works well, but sometimes the severity classifications are inaccurate. Sometimes, it flags an issue as high-impact, but it should be a lower severity. For example, it might highlight an exposed AWS encryption key, a critical compliance issue, but it isn't tagged as a high-risk problem. That only happens about 10 percent of the time. It shows a true positive 80-90 percent of the time.
GregoireSoukiassian - PeerSpot reviewer
Effectively addresses security concerns but could use enhancement in terms of integration
BMC Helix Cloud Security has room for improvement in terms of integrating its various features. It currently consists of separate point solutions that don't flow together as seamlessly as they could. This lack of integration, unlike platforms like ServiceNow, may be due to historical factors. Enhancing this integration would make it a more compelling choice from a business perspective and offer a smoother user experience. In the next release of BMC Helix Cloud Security, I would like to see additional features, particularly AI integration, which has already been announced. AI integration could bring more precision to the platform, making it even more interesting and effective.
Mohan Janarthanan - PeerSpot reviewer
User access management and threat prevention are enhanced with user-friendly controls
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SentinelOne Singularity Cloud Security offers security solutions for both Kubernetes and CI/CD pipelines."
"We really appreciate the Slack integration. When we have an incident, we get an instant notification. We also use Joe Sandbox, which Singularity can integrate with, so we can verify if a threat is legitimate."
"Singularity Cloud Security offers autonomous response capabilities, automatically remediating threats and restoring affected files without manual intervention."
"Cloud Native Security is user-friendly. Everything in the Cloud Native Security tool is straightforward, including detections, integration, reporting, etc. They are constantly improving their UI by adding plugins and other features."
"It used to guide me about an alert. There is something called an alert guide. I used to click on the alert guide, and I could read everything. I could read about the alert and how to resolve it. I used to love that feature."
"I would definitely recommend this product to other members, vendors, or users, as it covers security posture management, auditing, documentation, and compliance management."
"It saves us time based on savings on manual activities."
"The UI is very good."
"The cool feature of Helix Cloud Security is that you can do all that — understand and remediate issues — in one dashboard, based on the different policies that are available for security, out-of-the-box."
"The features that I've found most valuable are its container security aspect. I also like its vulnerability management tools."
"Role-based security is a valuable feature."
"The best feature is time to value. With very minimal effort, you are able to have a cohesive view into your security posture on one or multiple cloud accounts, particularly if you are dealing with multicloud. If you have Azure and AWS deployments, you might have multiple subscriptions in Azure and usually multiple accounts in AWS. You may even be doing some GCP work (around Google Cloud Platform). It's very difficult to manage a common set of policies, even less reporting, across multiple subscriptions, accounts, and cloud environments. What BMC Helix Cloud Security does is provide a unified view or single pane of glass as to your baseline. Then, it also facilitates the ability for Level 1 or 2 operations support to take action and report on security vulnerabilities."
"The most valuable aspects of BMC Helix Cloud Security are its security features and regulatory compliance capabilities."
"It's also multi-cloud. You can look at several cloud providers: AWS, Azure, or GCP."
"The solution is stable."
"The most valuable features I found in Zscaler Internet Access are the restriction of users for a particular URL, the security feature related to stopping DDoS, and the VPN."
"The users are at different locations, and Zscaler helps us to put the organization's central security controls on these roaming users."
"The initial setup is very straightforward."
"The solution's most valuable features are its reliability and availability, measured by the number of ports it offers."
"The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go."
"I like the granularity of the control of all the traffic, including SSL inspection. I also like the fact that the user interface is intuitive. The latencies with Zscaler are minimal compared to those of any other competitor. Other competitors do not really have the global scale that Zscaler has and cannot promise low latencies."
"​After a proper implementation, the maintenance is very low.​"
 

Cons

"The recommended actions aren't always specific, so it might suggest recommendations that don't apply to the particular infrastructure code I'm reviewing."
"Once all components, including the cloud piece and container runtime piece, integrate further and incorporate an AI layer for better comprehension, it will greatly enhance the utility of Singularity Cloud Security."
"Implementing single sign-on requires a pre-class account feature, which is currently not available."
"I would like SentinelOne Singularity Cloud Security to add real-time detection of vulnerabilities and cloud misconfigurations."
"SentinelOne Singularity Cloud Security filtering has some areas that cause problems, and to achieve single sign-on functionality, a break-glass feature, which is currently unavailable, is necessary."
"SentinelOne currently lacks a break glass account feature, which is critical for implementing Single Sign-On."
"While it is good, I think the solution's console could be improved."
"They can add more widgets to its dashboard. A centralized dashboard with numerous metrics would improve user understanding."
"The UI could be more user-friendly."
"We've had some with issues connectors. The connectors have seemed to have caused a little bit of trouble, perhaps with the APIs trying to scan the environment. The only time I've had to reach out to tech support was for that. It seems it may not have been scanning correctly or I wasn't seeing data within a specific time. But we've set up a couple of connectors in the past couple of weeks and they actually scanned the AWS environment and we had data within about 10 minutes. It's working a lot faster and I think they're making improvements as they go."
"Every organization out there doesn't rely on just one control body. They use FISMA control. They may use HIPAA, CIS, PCI, or SOX, then blend them. One of the things that is now in big demand for BMC Helix Cloud Security is content. That's the next journey in its lifespan, making it easier for the community to share and collaborate on content for security controls that can be measured and remediated."
"BMC Helix Cloud Security has room for improvement in terms of integrating its various features."
"I want the role-based security feature to be improved."
"They block Zscaler IPs when the traffic origin is from Zscaler IPs. They've been blocked by certain government organizations so the end users are not able to visit those websites unless we ask them to unblock those IP. This is a bit problematic."
"What could be improved in Zscaler Internet Access is its price. It could be cheaper."
"They should enhance the audit reporting feature."
"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."
"Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage."
"Zscaler does not provide dedicated IPs to each customer. Hence, they share a pool of IPs provided by Zscaler. There is a chance of blacklisting these IPs. I also do not like the multi-management portal."
"The main issue with Zscaler Internet Access is proxy IP detection, which sometimes makes sites inaccessible."
"The response time and engagement model for technical support could be improved to handle complex outages more efficiently."
 

Pricing and Cost Advice

"It is a little expensive. I would rate it a four out of ten for pricing."
"It's not cheap, but it is worth the price."
"The tool is cost-effective."
"Pricing is based on modules, which was ideal for us."
"I am not involved in the pricing, but it is cost-effective."
"PingSafe is fairly priced."
"It is cheap."
"PingSafe is less expensive than other options."
"The pricing is based on an annual subscription, upfront, and it's based on cloud assets. Whether your assets are in Azure and AWS combined, the tool tells you how many assets are being scanned and that's the number used for pricing."
"It is a subscription model with term licensing that is usually yearly. This includes, not only the product, but support and maintenance. It is based on cloud assets. Therefore, if you have 100 cloud assets, those cloud assets are measured based on evaluation or transactions. For example, if I'm evaluating that cloud asset for CIS compliance, PCI compliance, and AWS best practices, that asset gets evaluated three times, as those are three transactions. However, the license model is based on peak asset usage. So, over a year, if you deploy 100, 1000, 500, and then 2000 assets, you will be charged for the 2000 peak of assets managed by Helix Cloud Security."
"Zscaler is an expensive solution, but it's worth the price. Their services are unmatched by competitors. Some may come with half the features that Zscaler can offer and be much cheaper. However, they do not have the global coverage that Zscaler has, and they will not provide the same low latencies and the same speeds that Zscaler can."
"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
"The pricing for Zscaler Internet Access could be made cheaper."
"​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
"The price is competitive. It's not cheap and it's not expensive."
"The pricing is an issue. It is expensive compared to other firewalls on the market."
"Licenses are available on a per-host basis. Some features like sandboxing require an additional fee, but most standard features are included in the license."
"If we need any extra features, the price will increase."
report
Use our free recommendation engine to learn which Cloud Workload Protection Platforms (CWPP) solutions are best for your needs.
869,883 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
10%
Government
5%
No data available
Computer Software Company
15%
Manufacturing Company
11%
Financial Services Firm
10%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise20
Large Enterprise54
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise8
Large Enterprise39
 

Questions from the Community

What do you like most about PingSafe?
The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best featu...
What is your experience regarding pricing and costs for PingSafe?
I think the pricing of SentinelOne Singularity Cloud Security is a bit high.
What needs improvement with PingSafe?
One area that could be improved in SentinelOne Singularity Cloud Security is their policies; the way they have config...
What do you like most about BMC Helix Cloud Security?
The most valuable aspects of BMC Helix Cloud Security are its security features and regulatory compliance capabilities.
What is your experience regarding pricing and costs for BMC Helix Cloud Security?
I would rate the price of BMC Helix Cloud Security as a seven in terms of costliness. It is not the cheapest option a...
What needs improvement with BMC Helix Cloud Security?
BMC Helix Cloud Security has room for improvement in terms of integrating its various features. It currently consists...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
 

Also Known As

PingSafe
TrueSight Cloud Security, SecOps Policy Service
ZIA
 

Overview

 

Sample Customers

Information Not Available
NHS, Vodafone, Kansas City Life, SKY Italia, Cybera
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Microsoft, Wiz, Amazon Web Services (AWS) and others in Cloud Workload Protection Platforms (CWPP). Updated: October 2025.
869,883 professionals have used our research since 2012.