Try our new research platform with insights from 80,000+ expert users

BMC Helix Cloud Security vs Zscaler Internet Access comparison

Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SentinelOne Singularity Clo...
Sponsored
Average Rating
8.8
Reviews Sentiment
7.9
Number of Reviews
114
Ranking in other categories
Vulnerability Management (5th), Cloud and Data Center Security (2nd), Container Security (3rd), Cloud Workload Protection Platforms (CWPP) (4th), Cloud Security Posture Management (CSPM) (3rd), Cloud-Native Application Protection Platforms (CNAPP) (3rd), Compliance Management (1st)
BMC Helix Cloud Security
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
Cloud Workload Protection Platforms (CWPP) (24th), Cloud Security Posture Management (CSPM) (32nd)
Zscaler Internet Access
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
57
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Internet Security (2nd)
 

Mindshare comparison

Cloud Workload Protection Platforms (CWPP) Market Share Distribution
ProductMarket Share (%)
BMC Helix Cloud Security0.4%
Wiz16.6%
Microsoft Defender for Cloud14.3%
Other68.7%
Cloud Workload Protection Platforms (CWPP)
Secure Web Gateways (SWG) Market Share Distribution
ProductMarket Share (%)
Zscaler Internet Access14.1%
Cisco Umbrella17.4%
Prisma Access by Palo Alto Networks11.1%
Other57.4%
Secure Web Gateways (SWG)
 

Featured Reviews

Mike Bulyk - PeerSpot reviewer
Custom correlation searches enhance threat detection efficiency
Singularity Cloud Security significantly reduced our organization's threat detection time by providing immediate data visibility. This allows our team to analyze telemetry in real-time, query it, and identify anomalies or potential threats using the Singularity platform. We can create rules that automatically trigger alerts based on this real-time data, enabling immediate response. This instant threat detection and response capability is a major improvement over our previous reliance on multiple tools with delayed data flows. Singularity Cloud Security eliminates those delays, saving valuable time in incident response scenarios. MTTR and MTTD are critical metrics for incident response processes. They measure the time it takes to fully address an incident, from initial detection to complete remediation. Minimizing these times is crucial to limit damage, as attackers can quickly exploit vulnerabilities and compromise additional systems. Rapid detection and response are essential to disrupt attackers and prevent further progression within the attack chain. Singularity Cloud helps reduce false positives by allowing engineers direct access to data. This access enables querying, validation, and the creation of correlation searches for improved data analysis. Instead of a black box approach, Singularity provides full visibility into the code and syntax used, increasing confidence in the results. Ultimately, Singularity offers greater control over correlation searches, detection rules, and response scenarios due to the enhanced engagement and control it provides. Singularity's ability to create custom correlation searches significantly reduces noise by avoiding reliance on generic, pre-built searches that often lead to false positives in diverse organizational environments. This targeted approach results in a high positive rate and efficacy, allowing for focused detection and response. By designing and running custom searches, Singularity minimizes the need to sift through irrelevant alerts, unlike systems using default rules that inundate analysts with noise. This translates to a very low noise-to-efficacy ratio, enabling efficient and accurate incident response. Singularity Cloud offers valuable data and capabilities extending beyond security, benefiting various business units. For example, it helped troubleshoot a newly introduced service with limited telemetry. My team created custom correlation searches to track specific event types, confirming the software's functionality. This success garnered positive feedback throughout the company, reaching even the CIO and CSR, as it enabled the business to showcase the software's effectiveness in a way that was previously impossible. SentinelOne improves our regulatory compliance by fulfilling the endpoint detection and response requirements of various frameworks. Many federal regulations require businesses to meet specific security standards, including those related to endpoint, identity, and cloud security. SentinelOne enables us to meet these requirements and assure potential partners that we have a robust security posture. This strengthens our partnerships and streamlines procurement processes, demonstrating how SentinelOne contributes to our compliance efforts. SentinelOne's evidence-based reporting, particularly the CNS reports, fosters trust due to the transparency of the data source and the ability to understand the underlying mechanisms. Knowing the search criteria, data types, and information gathering process, especially when customized for detection engineering, creates confidence in the product and the relationship with SentinelOne. This transparency and customization allow users to delve into the mechanics of the reporting, understand its functionality, and ultimately trust the evidence provided. AI is a crucial consideration for security strategies. While some view AI as a potential replacement for human analysts, others see it as a powerful tool to enhance their capabilities. The latter approach emphasizes AI's ability to accelerate incident response, improve threat detection, and provide valuable insights to analysts. This perspective suggests that AI should be used to augment human expertise, enabling analysts to make faster and more informed decisions, particularly in prioritizing threats and developing a sixth sense for identifying malicious activity. By integrating AI as an enabler, organizations can empower their security teams to become more efficient and effective, ultimately strengthening their overall security posture.
GregoireSoukiassian - PeerSpot reviewer
Effectively addresses security concerns but could use enhancement in terms of integration
BMC Helix Cloud Security has room for improvement in terms of integrating its various features. It currently consists of separate point solutions that don't flow together as seamlessly as they could. This lack of integration, unlike platforms like ServiceNow, may be due to historical factors. Enhancing this integration would make it a more compelling choice from a business perspective and offer a smoother user experience. In the next release of BMC Helix Cloud Security, I would like to see additional features, particularly AI integration, which has already been announced. AI integration could bring more precision to the platform, making it even more interesting and effective.
Mohan Janarthanan - PeerSpot reviewer
User access management and threat prevention are enhanced with user-friendly controls
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SentinelOne Singularity Cloud Security offers several valuable features, most notably the rapid vulnerability notifications that provide timely alerts regarding our infrastructure."
"It is fairly simple. Anybody can use it."
"The dashboard is intuitive in terms of design and functionality. Additionally, it gives me an email for all the findings that are open."
"The most valuable feature of SentinelOne Singularity Cloud Security is its integration with most of our technology stack, specifically all of our cloud platforms and ticketing software."
"With SentinelOne Singularity Cloud Security, it's easy to onboard new accounts."
"The most valuable feature of the solution is its storyline, which helps trace an event back to its source, like an email or someone clicking on a link."
"Our organization is growing steadily, so our infrastructure is expanding, and we're managing more technical resources. Singularity Cloud Security helps us track our resources so that we don't get lost in the overwhelming volume of things and ensures we follow best practices. The solution gives us better visibility into our resources and enables faster resolution."
"SentinelOne Singularity Cloud Security stands out for its user-friendly interface and intuitive software, making it easy to navigate and use."
"The features that I've found most valuable are its container security aspect. I also like its vulnerability management tools."
"The best feature is time to value. With very minimal effort, you are able to have a cohesive view into your security posture on one or multiple cloud accounts, particularly if you are dealing with multicloud. If you have Azure and AWS deployments, you might have multiple subscriptions in Azure and usually multiple accounts in AWS. You may even be doing some GCP work (around Google Cloud Platform). It's very difficult to manage a common set of policies, even less reporting, across multiple subscriptions, accounts, and cloud environments. What BMC Helix Cloud Security does is provide a unified view or single pane of glass as to your baseline. Then, it also facilitates the ability for Level 1 or 2 operations support to take action and report on security vulnerabilities."
"It's also multi-cloud. You can look at several cloud providers: AWS, Azure, or GCP."
"The most valuable aspects of BMC Helix Cloud Security are its security features and regulatory compliance capabilities."
"Role-based security is a valuable feature."
"The cool feature of Helix Cloud Security is that you can do all that — understand and remediate issues — in one dashboard, based on the different policies that are available for security, out-of-the-box."
"The product's initial setup phase is a bit easy, as one doesn't need high technical expertise."
"Zscaler Internet Access has helped us reduce the time that we spend managing security policies by about four hours a week. We can use this time to focus on other things, especially the IT team."
"Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income, improved our security environment control and endpoint protection, and it prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses."
"The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that."
"The VPN is valuable, as the whole technology is very different from a traditional VPN."
"The most valuable features I found in Zscaler Internet Access are the restriction of users for a particular URL, the security feature related to stopping DDoS, and the VPN."
"The most valuable feature is bandwidth control."
"The initial setup was straightforward. The biggest thing for us was to build our own policies. The deployment itself was only a few hours."
 

Cons

"We recently adopted a new ticket management solution, so we've asked them to include a connector to integrate that tool with Cloud Native Security directly. We'd also like to see Cloud Native Security add a scan for personally identifying information. We're looking at other tools for this capability, but having that functionality built into Cloud Native Security would be nice. Monitoring PII data is critical to us as an organization."
"The area of improvement is the cost, which is high compared to other traditional endpoint protections."
"I believe the UI/UX updates for SentinelOne Singularity Cloud Security have room for improvement."
"The application module focuses on the different codes and libraries that can be run on the machines. It is very important for Singularity EDR to detect what type of codes and what type of libraries can run in the machine. If they can implement a white list or a black list of codes or libraries that can be used in the machine, it would be very helpful. They can focus more on the application module."
"For SentinelOne, improvements could be made in managing Internet dependency as cloud-based operations can pose challenges in environments with limited connectivity."
"SentinelOne Singularity Cloud Security is an excellent CSPM tool, but its CWPP features need improvement, and there is scope for more application security posture management features."
"One potential drawback is the cost of SentinelOne Singularity Cloud Security, which may be prohibitive for smaller businesses or startups, particularly those in regions with lower average incomes, such as India."
"I would prefer to see SentinelOne Singularity Cloud Security develop into a single pane of glass for ASPM and CSPM."
"Every organization out there doesn't rely on just one control body. They use FISMA control. They may use HIPAA, CIS, PCI, or SOX, then blend them. One of the things that is now in big demand for BMC Helix Cloud Security is content. That's the next journey in its lifespan, making it easier for the community to share and collaborate on content for security controls that can be measured and remediated."
"BMC Helix Cloud Security has room for improvement in terms of integrating its various features."
"The UI could be more user-friendly."
"I want the role-based security feature to be improved."
"We've had some with issues connectors. The connectors have seemed to have caused a little bit of trouble, perhaps with the APIs trying to scan the environment. The only time I've had to reach out to tech support was for that. It seems it may not have been scanning correctly or I wasn't seeing data within a specific time. But we've set up a couple of connectors in the past couple of weeks and they actually scanned the AWS environment and we had data within about 10 minutes. It's working a lot faster and I think they're making improvements as they go."
"There are a few features that are not compatible with the Azure cloud."
"The admin console needs improvement as it loads slowly and sometimes takes two to five minutes to open."
"Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage."
"We'd like to have more plugins and integration."
"Sometimes, support isn't available."
"The tool should improve the predefined dictionaries."
"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again."
"There are some performance issues when we add on additional controls."
 

Pricing and Cost Advice

"I understand that SentinelOne is a market leader, but the bill we received was astronomical."
"While SentinelOne Singularity Cloud Security offers robust protection, its high cost may be prohibitive for small and medium-sized businesses."
"The pricing tends to be high."
"SentinelOne Singularity Cloud Security is costly."
"The cost for PingSafe is average when compared to other CSPM tools."
"PingSafe is fairly priced."
"Singularity Cloud Workload Security's pricing is good."
"PingSafe is less expensive than other options."
"It is a subscription model with term licensing that is usually yearly. This includes, not only the product, but support and maintenance. It is based on cloud assets. Therefore, if you have 100 cloud assets, those cloud assets are measured based on evaluation or transactions. For example, if I'm evaluating that cloud asset for CIS compliance, PCI compliance, and AWS best practices, that asset gets evaluated three times, as those are three transactions. However, the license model is based on peak asset usage. So, over a year, if you deploy 100, 1000, 500, and then 2000 assets, you will be charged for the 2000 peak of assets managed by Helix Cloud Security."
"The pricing is based on an annual subscription, upfront, and it's based on cloud assets. Whether your assets are in Azure and AWS combined, the tool tells you how many assets are being scanned and that's the number used for pricing."
"The pricing is an issue. It is expensive compared to other firewalls on the market."
"Our monthly fee is around R3000."
"​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
"The pricing is fair based on its competitive market."
"If we need any extra features, the price will increase."
"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
"We have found the solution to be expensive."
"Licenses are available on a per-host basis. Some features like sandboxing require an additional fee, but most standard features are included in the license."
report
Use our free recommendation engine to learn which Cloud Workload Protection Platforms (CWPP) solutions are best for your needs.
867,370 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
9%
Government
6%
No data available
Computer Software Company
16%
Manufacturing Company
11%
Financial Services Firm
10%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise21
Large Enterprise53
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise8
Large Enterprise39
 

Questions from the Community

What do you like most about PingSafe?
The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best featu...
What is your experience regarding pricing and costs for PingSafe?
I don't handle the price part, but it isn't more expensive than Palo Alto Prisma Cloud. It's not cheap, but it is wor...
What needs improvement with PingSafe?
There is scope for more application security posture management features. Additionally, the runtime protection needs ...
What do you like most about BMC Helix Cloud Security?
The most valuable aspects of BMC Helix Cloud Security are its security features and regulatory compliance capabilities.
What is your experience regarding pricing and costs for BMC Helix Cloud Security?
I would rate the price of BMC Helix Cloud Security as a seven in terms of costliness. It is not the cheapest option a...
What needs improvement with BMC Helix Cloud Security?
BMC Helix Cloud Security has room for improvement in terms of integrating its various features. It currently consists...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
 

Also Known As

PingSafe
TrueSight Cloud Security, SecOps Policy Service
ZIA
 

Overview

 

Sample Customers

Information Not Available
NHS, Vodafone, Kansas City Life, SKY Italia, Cybera
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Microsoft, Wiz, Amazon Web Services (AWS) and others in Cloud Workload Protection Platforms (CWPP). Updated: August 2025.
867,370 professionals have used our research since 2012.