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BMC Helix Cloud Security vs Zscaler Internet Access comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SentinelOne Singularity Clo...
Sponsored
Average Rating
8.8
Reviews Sentiment
7.9
Number of Reviews
114
Ranking in other categories
Vulnerability Management (5th), Cloud and Data Center Security (3rd), Container Security (3rd), Cloud Workload Protection Platforms (CWPP) (4th), Cloud Security Posture Management (CSPM) (3rd), Cloud-Native Application Protection Platforms (CNAPP) (3rd), Compliance Management (1st)
BMC Helix Cloud Security
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
Cloud Workload Protection Platforms (CWPP) (22nd), Cloud Security Posture Management (CSPM) (29th)
Zscaler Internet Access
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Internet Security (2nd)
 

Mindshare comparison

Cloud Workload Protection Platforms (CWPP)
Secure Web Gateways (SWG)
 

Featured Reviews

Andrew W - PeerSpot reviewer
Tells us about vulnerabilities as well as their impact and helps to focus on real issues
Looking at all the different pieces, it has got everything we need. Some of the pieces we do not even use. For example, we do not have Kubernetes Security. We are not running any K8 clusters, so it is good for us. Overall, we find the solution to be fantastic. There can be additional education components. This may not be truly fair to them because of what the product is going for, but it would be great to see additional education for compliance. It is not a criticism of the tool per se, but anything to help non-development resources understand some of the complexities of the cloud is always appreciated. Any additional educational resources are always helpful for security teams, especially those without a development background.
GregoireSoukiassian - PeerSpot reviewer
Effectively addresses security concerns but could use enhancement in terms of integration
BMC Helix Cloud Security has room for improvement in terms of integrating its various features. It currently consists of separate point solutions that don't flow together as seamlessly as they could. This lack of integration, unlike platforms like ServiceNow, may be due to historical factors. Enhancing this integration would make it a more compelling choice from a business perspective and offer a smoother user experience. In the next release of BMC Helix Cloud Security, I would like to see additional features, particularly AI integration, which has already been announced. AI integration could bring more precision to the platform, making it even more interesting and effective.
AshwaniTyagi - PeerSpot reviewer
Offers good reliability and availability to users
Sometimes, cost is one component that customers complain about, especially if they compare it with some of its competitors. Zscaler's pricing seems to be a bit on the higher side. I think the pricing model is also something that the tool can probably look into to optimize or improve for the customer so that it can be a competitive tool commercially. The solution's technical support needs to be improved, especially by offering a better support structure for different geographical areas.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SentinelOne Singularity Cloud Security is excellent, and I highly recommend it."
"The most valuable feature of the solution is its storyline, which helps trace an event back to its source, like an email or someone clicking on a link."
"Cloud Native Security's best feature is its ability to identify hard-coded secrets during pull request reviews."
"We noted immediate benefits from using the solution."
"I did a lot of research before signing up and doing the demo. They have a good reputation as far as catching threats early on."
"It's positively affected the communication between cloud security, application developers, and AppSec teams."
"Overall, I would rate it a ten on ten for cloud security."
"The visibility is the best part of the solution."
"The cool feature of Helix Cloud Security is that you can do all that — understand and remediate issues — in one dashboard, based on the different policies that are available for security, out-of-the-box."
"The best feature is time to value. With very minimal effort, you are able to have a cohesive view into your security posture on one or multiple cloud accounts, particularly if you are dealing with multicloud. If you have Azure and AWS deployments, you might have multiple subscriptions in Azure and usually multiple accounts in AWS. You may even be doing some GCP work (around Google Cloud Platform). It's very difficult to manage a common set of policies, even less reporting, across multiple subscriptions, accounts, and cloud environments. What BMC Helix Cloud Security does is provide a unified view or single pane of glass as to your baseline. Then, it also facilitates the ability for Level 1 or 2 operations support to take action and report on security vulnerabilities."
"Role-based security is a valuable feature."
"The most valuable aspects of BMC Helix Cloud Security are its security features and regulatory compliance capabilities."
"It's also multi-cloud. You can look at several cloud providers: AWS, Azure, or GCP."
"The features that I've found most valuable are its container security aspect. I also like its vulnerability management tools."
"The most valuable features I found in Zscaler Internet Access are the restriction of users for a particular URL, the security feature related to stopping DDoS, and the VPN."
"The VPN is valuable, as the whole technology is very different from a traditional VPN."
"The most valuable feature is the ability to drop packets."
"The solution offers a distributed organization to master and to control all of the endpoints."
"We enjoy all of the proxy capabilities and the capability to integrate into the SIEM/SOC solution."
"The solution is scalable and stable."
"The most valuable feature for me is the ability to see how my network and traffic looks with modules like analytics and insights."
"The most valuable feature of Zscaler Internet Access is that it is a consolidated solution, it comes with many features, such as DLP."
 

Cons

"To enhance the notification system's efficiency, resolved issues should be promptly removed from the portal."
"The Automation tab is an add-on that doesn’t work properly. They provide a list of scripts that don’t work and I have asked support to assist but they won’t help. When running on various endpoints the script doesn’t work and if it does, it’s only a couple. There are a lot of useful scripts that would be beneficial to run forensics, event logs, and process lists running on the endpoint."
"In some cases, the rules are strictly enforced but do not align with real-world use cases."
"It does not bring much threat intel from the outside world. All it does is scan. If it can also correlate things, it will be better."
"We use SentinelOne Singularity Cloud Security and also SentinelOne. If SentinelOne Singularity Cloud Security integrated some of the endpoint security features of SentinelOne, it would be the perfect one-stop solution for everything. We wouldn't need to switch between the products. At my organization, I am responsible for endpoint security and vulnerability management. Integrating both functions into one application would be ideal because I could see all the alerts, heat maps, and reports in one console."
"One of our use cases was setting up a firewall for our endpoints, specifically for our remote users... We were hoping to utilize SentinelOne's firewall capabilities, but there were limitations on how many URLs we could implement. Because of those limitations on the number of URLs, we weren't able to utilize that feature in the way we had hoped to."
"The dashboard can be more detailed."
"One area for improvement could be the internal analysis process, specifically the guidance provided for remediation."
"BMC Helix Cloud Security has room for improvement in terms of integrating its various features."
"Every organization out there doesn't rely on just one control body. They use FISMA control. They may use HIPAA, CIS, PCI, or SOX, then blend them. One of the things that is now in big demand for BMC Helix Cloud Security is content. That's the next journey in its lifespan, making it easier for the community to share and collaborate on content for security controls that can be measured and remediated."
"The UI could be more user-friendly."
"We've had some with issues connectors. The connectors have seemed to have caused a little bit of trouble, perhaps with the APIs trying to scan the environment. The only time I've had to reach out to tech support was for that. It seems it may not have been scanning correctly or I wasn't seeing data within a specific time. But we've set up a couple of connectors in the past couple of weeks and they actually scanned the AWS environment and we had data within about 10 minutes. It's working a lot faster and I think they're making improvements as they go."
"I want the role-based security feature to be improved."
"In every cloud service in the world, you have multiple upstream internet providers to create diversity so that if one of your providers fails, your network just continues. In South Africa, there is only one upstream provider, and that's not right. That that's a problem."
"The OS capabilities and WSL support could be improved."
"There are many functionalities in Zscaler Internet Access that need improvements, such as an advanced firewall and logging capabilities to track calls."
"The solution is expensive. They recently revised the pricing and packaging. Some of our existing customers have been asking for alternate solutions for a lower price."
"There are some performance issues when we add on additional controls."
"It also needs better integration with other applications as well. There are some restrictions."
"I would like to see more training and video documentation."
"They could provide more time for the onboarding the training of an IT person."
 

Pricing and Cost Advice

"SentinelOne Singularity Cloud Security is on the costlier side."
"The pricing for PingSafe in India was more reasonable than other competitors."
"PingSafe is cost-effective for the amount of infrastructure we have. It's reasonable for what they offer compared to our previous solution. It's at least 25 percent to 30 percent less."
"The pricing tends to be high."
"PingSafe's pricing is good because it provides us with a solution."
"I would rate the cost a seven out of ten with ten being the most costly."
"It is cheap."
"It's not cheap, but it is worth the price."
"The pricing is based on an annual subscription, upfront, and it's based on cloud assets. Whether your assets are in Azure and AWS combined, the tool tells you how many assets are being scanned and that's the number used for pricing."
"It is a subscription model with term licensing that is usually yearly. This includes, not only the product, but support and maintenance. It is based on cloud assets. Therefore, if you have 100 cloud assets, those cloud assets are measured based on evaluation or transactions. For example, if I'm evaluating that cloud asset for CIS compliance, PCI compliance, and AWS best practices, that asset gets evaluated three times, as those are three transactions. However, the license model is based on peak asset usage. So, over a year, if you deploy 100, 1000, 500, and then 2000 assets, you will be charged for the 2000 peak of assets managed by Helix Cloud Security."
"ZIA follows a subscription model pricing and charges you based on the number of users. I would say its price is good."
"We have found the solution to be expensive."
"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
"The solution is a little bit expensive. On a scale of one to five, I would rate it as a three."
"Licenses are available on a per-host basis. Some features like sandboxing require an additional fee, but most standard features are included in the license."
"The pricing is an issue. It is expensive compared to other firewalls on the market."
"​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
"Zscaler is transparent about its pricing model."
report
Use our free recommendation engine to learn which Cloud Workload Protection Platforms (CWPP) solutions are best for your needs.
861,034 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
15%
Manufacturing Company
9%
Government
6%
Financial Services Firm
27%
Computer Software Company
14%
Manufacturing Company
8%
Comms Service Provider
6%
Computer Software Company
16%
Manufacturing Company
11%
Financial Services Firm
10%
Educational Organization
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about PingSafe?
The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best featu...
What is your experience regarding pricing and costs for PingSafe?
I don't handle the price part, but it isn't more expensive than Palo Alto Prisma Cloud. It's not cheap, but it is wor...
What needs improvement with PingSafe?
There is scope for more application security posture management features. Additionally, the runtime protection needs ...
What do you like most about BMC Helix Cloud Security?
The most valuable aspects of BMC Helix Cloud Security are its security features and regulatory compliance capabilities.
What is your experience regarding pricing and costs for BMC Helix Cloud Security?
I would rate the price of BMC Helix Cloud Security as a seven in terms of costliness. It is not the cheapest option a...
What needs improvement with BMC Helix Cloud Security?
BMC Helix Cloud Security has room for improvement in terms of integrating its various features. It currently consists...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
 

Also Known As

PingSafe
TrueSight Cloud Security, SecOps Policy Service
ZIA
 

Overview

 

Sample Customers

Information Not Available
NHS, Vodafone, Kansas City Life, SKY Italia, Cybera
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Wiz, Microsoft, Amazon Web Services (AWS) and others in Cloud Workload Protection Platforms (CWPP). Updated: June 2025.
861,034 professionals have used our research since 2012.