As the solution is cloud-based, we always use the latest version.
We typically use the Office tools, Office Suite.
Founder at a tech services company with 11-50 employees
A scalable solution with good tech support
Pros and Cons
- "I feel the solution to be scalable."
- "As the solution is cloud-based, we always use the latest version."
- "The user interface could be better."
- "The monthly license of the solution is quite expensive."
What is our primary use case?
What needs improvement?
The monthly license of the solution is quite expensive.
The user experience part in the app could be better.
Sometimes I don't understand the relation between OneDrive and SharePoint that well. It's difficult.
The user interface could also stand improvement.
For how long have I used the solution?
We have been using Microsoft 365 Business for four years.
What do I think about the scalability of the solution?
I feel the solution to be scalable.
Buyer's Guide
Microsoft 365 Business
April 2026
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How are customer service and support?
We used tech support a couple of times and found it to be okay.
How was the initial setup?
As the solution is cloud-based, there is no installation involved.
What's my experience with pricing, setup cost, and licensing?
The solution comes with a monthly license. It is on the expensive side.
What other advice do I have?
There are ten users making use of the solution in our organization.
I would recommend it to others.
I rate Microsoft 365 Business as an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works at a tech services company with 11-50 employees
Helps to do daily work but pricing is expensive
Pros and Cons
- "I use the solution for my daily work."
- "Microsoft 365 Business needs to improve its price."
What is our primary use case?
I use the solution for my daily work.
What needs improvement?
Microsoft 365 Business needs to improve its price.
For how long have I used the solution?
I have been using the product since March.
What do I think about the stability of the solution?
I rate Microsoft 365 Business' stability a ten out of ten.
What do I think about the scalability of the solution?
My company has 14 users for Microsoft 365 Business.
How was the initial setup?
The tool's deployment is easy.
What about the implementation team?
The product's deployment can be done by yourself.
What other advice do I have?
I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Microsoft 365 Business Report and get advice and tips from experienced pros
sharing their opinions.
Updated: April 2026
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Buyer's Guide
Download our free Microsoft 365 Business Report and get advice and tips from experienced pros
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