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HR at MRC Logistics India Pvt
Real User
Top 5Leaderboard
A business solution for mail, forms, meetings, and recording sessions

What is our primary use case?

I have used Microsoft 365 Business for email, creating forms, Microsoft Teams for meetings and recording sessions, and data collection through forms. It supports communication and data collection. Google Cloud has Google Drive, Google Slides, and Google Docs, which are also low-priced.

What is most valuable?

The most useful is the analytics feature. Once you create and circulate the form, you collect the data. It'll give you analytics. When we use Outlook for email purpose, all the received file gets stored in a folder so you can access them from anywhere. We go, search, we'll get it. It is accessible and easy to use.

You can record the meeting in Microsoft Teams. It is the same as Google Meet.

What needs improvement?

Office 365 is complex in terms of creating a form. From the Microsoft team’s perspective, the interface could be improved; it should not take time to find out.

As the world moves towards AI, how does Microsoft 365 Business integrate AI features? For example, you can create presentations using AI. With AI, it takes less time to convert a presentation into a more visually appealing format, such as changing the slides and adding pictures. However, there is still room for improvement in generating content based on the input provided.

For how long have I used the solution?

I have been using Microsoft 365 Business for two years. We are using the latest version of the solution.

Buyer's Guide
Microsoft 365 Business
May 2025
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The solution's scalability is good. It's very easy to use. From 100-1000 users to a million users, you can scale it up the way you want it.

700 users are using this solution in our organization.

Which solution did I use previously and why did I switch?

We have used Google Workspace for work, which includes Google Slides, Google Gmail, Google Docs, and Google Sheets. It is easier to use than Microsoft 365 Business.

How was the initial setup?

The initial setup of Microsoft 365 Business is simple. Our organization recently migrated from another email provider to Office 365, and we didn't need IT to set up email. We already knew the email ID, so we entered it. The mobile configuration happened in a minute.

If you have basic technical knowledge, such as how email is configured and how to set up Outlook, you can set up Microsoft 365 Business. However, it does require some technical knowledge, especially if you are configuring more advanced features.

What's my experience with pricing, setup cost, and licensing?

We have used Microsoft 365 Business for a few users, so the price is minimal for the service we are getting. However, Google provides Google Cloud Platform for free to universities, and I have been part of three universities where it is being used. Earlier, it had unlimited data storage, but now it is limited to 15 GB per user. Even though, in terms of usage, it is still better than Office 365.

What other advice do I have?

Overall, I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
HoudaNaji - PeerSpot reviewer
Business owner at Quintica
Real User
Top 10
A stable solution that has a responsive technical support team
Pros and Cons
  • "The most valuable feature of Microsoft 365 Business is that I don't lose anything since everything is on the drive, and I can access it from anywhere."
  • "At least a basic collaboration tool or project management tool should be included in the solution for the price we pay."

What is our primary use case?

I use Microsoft 365 Business for everything in my office, including OneDrive and PPT.

What is most valuable?

The most valuable feature of Microsoft 365 Business is that I don't lose anything since everything is on the drive, and I can access it from anywhere.

What needs improvement?

At least a basic collaboration tool or project management tool should be included in the solution for the price we pay.

For how long have I used the solution?

I have been using Microsoft 365 Business for nine years.

What do I think about the stability of the solution?

Microsoft 365 Business is a pretty stable solution, and I have never had any issues with its stability.

What do I think about the scalability of the solution?

The solution's scalability is pretty fine. Around ten users are using the solution in our organization.

How are customer service and support?

The solution's technical support team was pretty responsive.

Which solution did I use previously and why did I switch?

I previously used Gmail.

How was the initial setup?

The solution’s initial setup is fine.

What about the implementation team?

To deploy the solution, you have to create an email address. I installed the solution by myself.

What's my experience with pricing, setup cost, and licensing?

We pay a monthly licensing fee for Microsoft 365 Business. The solution's pricing could be made better.

What other advice do I have?

Microsoft 365 Business is a cloud-based solution. I would recommend Microsoft 365 Business to other users.

Overall, I rate Microsoft 365 Business an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft 365 Business
May 2025
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
Dwight Tuhusula - PeerSpot reviewer
Tech Architecture Manager at Accenture
Real User
Top 5
The solution has user-friendly features for beginners and is easy to install on a laptop or PC
Pros and Cons
  • "I would recommend Microsoft 365 Business to new users because it has user-friendly features for beginners."
  • "The solution’s cost could be improved."

What is our primary use case?

We use Microsoft 365 Business because it can integrate. If I work in Microsoft PowerPoint, Word, or Excel, my team can also open the same files without any issues.

What is most valuable?

I would recommend Microsoft 365 Business to new users because it has user-friendly features for beginners.

What needs improvement?

The solution’s cost could be improved.

For how long have I used the solution?

I have been using Microsoft 365 Business for more than five years.

What do I think about the stability of the solution?

The solution's stability and performance are better when it runs on a MacBook than on a Windows laptop.

What do I think about the scalability of the solution?

Microsoft 365 Business is not a scalable solution. If you want to increase your storage, there is an additional cost, which is expensive.

More than 10,000 users are using Microsoft 365 Business in our organization globally.

How was the initial setup?

Installing Microsoft 365 Business on the server is moderately complex, but installing it on your personal laptop or PC is easy.

What other advice do I have?

We use the cloud version of Microsoft 365 Business.

Overall, I rate Microsoft 365 Business an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
MartinPotgieter - PeerSpot reviewer
Services Manager at Bytes Systems Integration
Real User
Top 5
Affordable software with an easy initial setup process
Pros and Cons
  • "It is an excellent and powerful program."
  • "Stability-wise, the program could be improved."

What is our primary use case?

We use the program for Excel, PowerPoint, Word, etc.

What needs improvement?

Stability-wise, the program could be improved.

For how long have I used the solution?

I have been using Microsoft 365 Business for five years. I am using the latest version.

What do I think about the stability of the solution?

I rate the software’s stability an eight out of ten. Sometimes, I have to restart the PC.

What do I think about the scalability of the solution?

Microsoft 365’s scalability depends on the subscription plans. It might cost around R300 per month.

How was the initial setup?

The initial setup is straightforward. Its installation part is easy and takes around 40 minutes to complete. If you use Microsoft Office 2016, deinstall it entirely before installing the software. It is essential to have backups of its previous versions on your system.

What's my experience with pricing, setup cost, and licensing?

The program is inexpensive. The license allows five users to access it at the same time.

What other advice do I have?

It is an excellent and powerful program. Customers are upgrading the old Microsoft Office packages to 365 as it is the future. I rate it a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Raja Waqar Ahmad - PeerSpot reviewer
Sr. Network Engineer at Tekboox
Real User
Top 5Leaderboard
Stable product with an easy initial setup process
Pros and Cons
  • "You can access files through any device at any corner of the world."
  • "The platform’s GUI could be more simple to understand."

What is our primary use case?

We use various applications of Microsoft 365 Business, including Outlook, PowerPoint video, and SharePoint.

What is most valuable?

Microsoft 365 Business has good features.

What needs improvement?

The platform’s GUI could be more simple to understand.

For how long have I used the solution?

We have been using Microsoft 365 Business for a year.

What do I think about the stability of the solution?

The product is stable. We never encountered any stability issues.

What do I think about the scalability of the solution?

We have 25 employees using Microsoft 365 Business in our organization.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

The product is expensive.

What other advice do I have?

I rate Microsoft 365 Business an eight out of ten. It is a good and stable product. You can access files through any device at any corner of the world.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Specialist at Global Biotech Products
Real User
Top 5
Can be used on any device and works really well on stand-alone systems
Pros and Cons
  • "The software can be used on any device or any form which is a really big benefit."
  • "They can improve their training materials."

What is our primary use case?

I have been using Microsoft 365 Business for document functions, and finance-related tasks, and Excel for calculations and accounting purposes. Additionally, PowerPoint comes into play for creating presentations.

How has it helped my organization?

It has helped us to work collaboratively. We can now connect a user to work with us and share functions like a team. For example, users can share data, conduct meetings online or communicate with the other company. The environment is really beneficial. 

What is most valuable?

The software can be used on any device or any form which is a really big benefit. Changing to Microsoft 365 Business was really important. The products work really well on stand-alone systems. We share our issues with the Microsoft team and they really help us. The team and work culture have the required experience to cater to all our needs. 

What needs improvement?

They can improve their training materials. Sometimes, seniors are busy, so Microsoft should build training materials in local languages and add more features based on them so that there is a better understanding of functions and features. 

For how long have I used the solution?

I have been using Microsoft 365 Business for three years.

What do I think about the stability of the solution?

I would rate the solution’s stability a nine out of ten. 

What do I think about the scalability of the solution?

I would rate the scalability of the solution a nine out of ten. 

How are customer service and support?

The customer support is good. 

Which solution did I use previously and why did I switch?

We have always used Microsoft 365 Business and never opted for any other solution.

How was the initial setup?

The initial setup is straightforward. Normally, we as a team deploy the solution on the customer’s system. The deployment depends on the speed of the Internet connectivity.

Just one person is required for the deployment. Two people are required for the maintenance. The deployment involves downloading the package from the cloud, installing it on the system, and is followed by the completion of setup. I would rate the setup a nine out of ten. 

What other advice do I have?

I think it is a good solution, however, it requires an understanding of function materials. We use Microsoft almost every day with almost 130 users and in case we have more employees, we are looking to increase the usage. I would rate this product an eight out of ten overall.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jijin Joseph - PeerSpot reviewer
Technical Director at Channelnext
Real User
Top 5Leaderboard
A highly scalable and secure product that is easy to use and manage
Pros and Cons
  • "The product is very fast and convenient to use."
  • "The tool is slow sometimes."

What is our primary use case?

We are using the complete suite of the solution, including email, OneDrive, SharePoint, and Teams. It is the main communication channel for our business.

What is most valuable?

It's an exceptional product. It has more security. The product is very fast and convenient to use. Anyone can work from anywhere. There is no dependency on any of the local resources. It is a completely SaaS-based solution, so it is easy to use and manage.

What needs improvement?

The tool is slow sometimes. The performance could be improved.

For how long have I used the solution?

I have been using the solution for three years. I am using the latest version of the solution.

What do I think about the stability of the solution?

I rate the tool's stability a nine or ten out of ten.

What do I think about the scalability of the solution?

The tool is scalable. We have ten users. We might add five more users by next year.

How are customer service and support?

I do not like the support provided by the product. The response is very slow.

Which solution did I use previously and why did I switch?

I have used G Suite and some third-party-hosted applications.

How was the initial setup?

The setup is easy. We need to have a basic skill set to configure the solution. Everyone who has a basic understanding of technology can configure it. We must get a consultant from Microsoft to secure the environment.

What was our ROI?

The ROI is good in terms of security and scalability.

What's my experience with pricing, setup cost, and licensing?

We pay a yearly license fee. The solution is very cheap. We pay AED 3,000 to AED 4,000 for licensing.

What other advice do I have?

I work for a technological company. We specialize in cybersecurity. We are all engineers. I always recommend the tool to others. Overall, I rate the solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Phaniraj DJ - PeerSpot reviewer
General Manager at TT Systems LLC
Real User
Top 5
Flexible product with an easy setup process
Pros and Cons
  • "The product is flexible and easy to use."
  • "Microsoft 365 Business’s stability needs improvement. There are a lot of system downtimes. It could work better."

What is our primary use case?

We use Microsoft 365 Business to carry out work operations with the help of Outlook, Teams, SharePoint, and all the other features.

What is most valuable?

The product is flexible and easy to use.

What needs improvement?

Microsoft 365 Business’s stability needs improvement. There are a lot of system downtimes. It could work better.

For how long have I used the solution?

We have been using Microsoft 365 Business for three to four years.

What do I think about the stability of the solution?

I rate the product’s stability a nine out of ten.

What do I think about the scalability of the solution?

We have more than 400 Microsoft 365 Business users. We use it extensively. I rate its scalability a ten out of ten.

How was the initial setup?

The initial setup is easy. It takes two months to complete the process. We encounter some challenges regarding data backup and migration from existing and new systems. Thus, we use some third-party tools for the same.

What about the implementation team?

We implement the product in-house.

What was our ROI?

The product generates a return on investment in high availability, expandability, and flexibility. We can do the work in less time.

What's my experience with pricing, setup cost, and licensing?

The product’s price could be improved. There are additional costs involved apart from standard licenses.

Which other solutions did I evaluate?

We have evaluated Linux-based products before. But eventually, we went with Microsoft 365 Business.

What other advice do I have?

It is a good platform. I rate Microsoft 365 Business a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft 365 Business Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Microsoft 365 Business Report and get advice and tips from experienced pros sharing their opinions.