Microsoft 365 Business Reviews

We do not have a central location for our employees and everybody works from home.

I use this solution for things like email and generating quotes for customers.

The most valuable feature for us is Microsoft Teams. It replaces Skype where you can speak to one another and you can set tasks. We have found it really helpful.

The pricing for this solution could be improved. We get caught by the exchange rates in South Africa.

This solution is stable. It just works.

This is a scalable solution.

We have ten users.

I have never had to speak with the technical support for this solution.

Compared to buying a license, it is much cheaper and a good buy.

This is a solution that I recommend.

I have not yet set it up so the messaging can be sent to my mobile phone, but this is something I know can be done because our technical people have done it.

I would rate this solution an eight out of ten.

We use the cloud deployment model. We use it internally here for our business software for our office software and for our computers. We also use it for mailboxes, SharePoint, and OneDrive, all of the platforms.

The Office software is the most valuable aspect of this solution. 

The flexibility of having a subscription for the Office software, rather than having any upfront costs is the best part of this solution.

The ability to add or remove licenses at the drop of a hat when someone new starts or leaves the business is another valuable feature. 

It would be better if it was cheaper. 

There are various things that you need to use PowerShell to do. That would be good. You could do them through the management portal, rather than through PowerShell. That's the biggest improvement I would like to see.

It seems pretty stable. There are issues with it every now and again but it seems to be on the whole, pretty stable.

My company has ten users.

Sometimes technical support is great, sometimes it is terrible. It really depends on what you've actually logged with them and who at Microsoft is dealing with it. It is a really mixed experience.

A negative experience we have had with them is when we arranged times for them to call us back and they just didn't call and we called back the following day but they just don't keep appointments.

I would say on the whole they are good. The majority are good. They can be quite flaky. It depends on who you're speaking to. Some of them are brilliant, some of them don't even know what they're doing.

We previously used an on-prem Microsoft solution. It was all Microsoft products but it was not Office 365, it was on-premises.

Because we are an IT company the initial setup was very straightforward. We are all technical here.

The setup is not just a one-off job, it is an ongoing thing. People come and go so you add and remove people all the time.

We deployed it on our own. We are an IT company and provide IT services to other companies. One staff is enough to deploy it on their own. We deploy for smaller businesses.

We are Microsoft partners so it doesn't cost us anything. 

My advice would be to make sure to find everything out before you start appointments. Make sure you know who is getting what and what sort of licenses you need. Be well-prepped before you start.

Be sure you know what licenses you have and the license management. Make sure that you know what you are doing without a fuss because if you make a mistake with that, then you can potentially make a bit of a mess of things.

I would rate it an eight out of ten. 

We primarily use the solution for business intelligence.

The Power BI environment and the integration between Power BI and SQL are the solution's most valuable features. The integration between products is great.

The solution's licensing framework needs improvement.

The integration of the SQL server development environment is a little bit difficult to handle. They should work to make this easier.

The solution is very scalable, but it gets more expensive as you grow.

We haven't really contacted technical support.

The initial setup is straightforward. We're working with a complex environment, so before we implemented it we tested it with a prototype and in pilot environments. You only need two people for maintenance.

We had our own internal team implement the solution. 

The solution is quite expensive and gets more expensive if you have to scale.

We use both the cloud and on-premises deployment models.

I'd recommend the product. I'd rate it nine out of ten.

I have been using this solution for about five years.

This solution is a SaaS application, so it's always a public-cloud based deployment.

The most valuable feature is Microsoft Teams.

Improvements can be made with the governance and compliance of this solution.

The migration from tenant to tenant can be improved.

There are loads of holes in security and I'd like to see better integration with security products.

Stability is not a problem.

This is a scalable solution.

We have not needed to contact technical support for this solution.

The initial setup is pretty straightforward once you know what you are doing. There are enough guides and documentation out there to help you.

This solution is updated on a monthly basis.

My advice to anybody who is researching this solution is to understand what you are buying. Microsoft 365 is a huge product. Depending on which plan you purchase, there are a plethora of applications available to you. It's important to understand what those applications can do for you.

I would rate this solution a nine out of ten.

We are currently testing this solution, but the primary use case of this solution is for email and Office online.

The deployment model we are using is a private cloud from Microsoft.

What was most valuable for me was how simple this solution is to start using.

The admin panels have too few samples. It would be better if it were expanded and more samples were added.

There are monthly updates from the developer for new functionalities, but when the updates occur, you lose where the regular functionalities were. They are no longer where you are used to them being.

In the next release, I would like to see visualizing. I would like this to be part of the solution, rather than independent.

The platform is very stable.

We don't need to expand this solution.

It is scalable. When we were in testing we tried the product and some of the team was testing some of the functionalities of Microsoft 365.

We have approximately five or six users.

We have not contacted technical support.

The initial setup was easy.

I did not deploy this solution, but I believe that it took anywhere from one to three months.

The implementation was through our team, not a vendor team.

Pay attention to the migration of the daily solution to the new solution. This is the most painful part.

You can pay online for the migration from the old email server to the new one.

I would rate this solution an eight out of ten.

General implementation from an on-premise licensing model.

At this point, I cannot say if there has been an advantage to changing.

Installing on multiple devices/platforms.

Cross-application integration.

• Bringing together all sectors of the company with a single goal
• Integration in the whole set of products: Like other cloud platforms, Microsoft has done a great job of integrating its products with each other and with other third-party platforms. So, we can achieve our goals.

The integration of all Microsoft products into the cloud gives us a lot of flexibility on a daily basis. The whole company integrates in a unified way.

• Share our desktops and computers for remote troubleshooting
• The ability to have your documents saved in the cloud for extra protection against computer crashes
• The ease of using different applications like Excel and Word. They are very easy to use.
  

I think the Skype setup could be improved. It took a bit of research to figure out how to add a group of users, and we still needed each one to add the group. It would be nice to be able to administer this remotely.

Pretty stable in most of its use so far.

My impressions are the best possible; the tool has the power to raise production scalability without consequently raising costs.

I needed the support just to clear some initial doubts. They were helpful and kind.

Yes. The cost benefit of the current service.

No. The initial setup was quite simple.

No. Our internal team made the implementation.

The cost benefit is well worth it. Support is effective.

Google G Suite only.

Just it.

It is an indispensable tool in the planning of architectural projects, it allows us to organize and manage the stages of the project, process metric calculations and gives vivid memories of the work. Having all the office tools integrated and online facilitates us to share and edit the information from different equipment and devices.

• It is effortless to implement which ensures the whole team can handle the tools without problem, both the most used, like Word and Excel to make simple documents, and others like PowerPoint for the presentation of architectural projects to customers.  
• It also supports using Skype for remote meetings without major problems, asides being able to support cloud storage which is very useful.

• From my personal use, I have found using OneNote indispensable, very often I use it during the day for important reminders and scheduled tasks. Its latest versions have greatly improved its efficiency and usefulness at the fact of being able to insert images into the notes.
• Skype is also very useful for making video calls to architects who are on site for urgent adjustments.

• I am very disappointed that this version does not include the Microsoft Project tool, which is essential in our area of ​​work to plan projects. 
• Outlook has always left me unhappy with its interfaces, although it has improved in its latest updates.

We have not experienced major problems with the program, some of the errors were solved using tutorials in the network.

We used the traditional desktop version but decided to change to the Microsoft 365 Business version since it offers the opportunity to work online and share the information efficiently, which is much more useful.

It was really simple.

It was implemented internally in the project planning department.

It is a reasonable and acceptable value for the utility and functions that it incorporates.

We evaluated using Google Docs but we are Microsoft users, and for that reason, we decided to continue with their tools.

It is advisable to have a basic knowledge of traditional office tools to be able to get the most out of it.