We use Microsoft 365 Business for business applications, such as PowerPoint, Exel, Word, and Outlook.
Chief Engineer at a tech services company with 51-200 employees
Uses a standard file format, simple to use and deploy, and has reasonable support
Pros and Cons
- "The most valuable feature of this solution, in my opinion, is its simplicity."
- "Pricing is something they could improve in general."
What is our primary use case?
What is most valuable?
The most valuable feature of this solution, in my opinion, is its simplicity. It is a standard file format that is simple to deploy and exchange files with other users.
For how long have I used the solution?
I have been using Microsoft 365 Business for a year. It's fairly new.
We are using the latest version.
What do I think about the scalability of the solution?
We have 80 people in our organization who use this solution.
Buyer's Guide
Microsoft 365 Business
September 2026
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How are customer service and support?
I personally have not contacted technical support. The backend team may have reached out to the support team.
How was the initial setup?
As a cloud-based solution, the installation process is quite straightforward.
Similar to the OS, you can spend a couple of days doing the front end, and for each machine, it takes a few hours.
What about the implementation team?
We have a backend team to deploy and maintain this solution.
What's my experience with pricing, setup cost, and licensing?
Pricing is something they could improve in general.
Licensing fees are paid annually.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
I am very happy with the product.
I would rate Microsoft 365 Business a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works at a tech services company with 11-50 employees
Helps to do daily work but pricing is expensive
Pros and Cons
- "I use the solution for my daily work."
- "Microsoft 365 Business needs to improve its price."
What is our primary use case?
I use the solution for my daily work.
What needs improvement?
Microsoft 365 Business needs to improve its price.
For how long have I used the solution?
I have been using the product since March.
What do I think about the stability of the solution?
I rate Microsoft 365 Business' stability a ten out of ten.
What do I think about the scalability of the solution?
My company has 14 users for Microsoft 365 Business.
How was the initial setup?
The tool's deployment is easy.
What about the implementation team?
The product's deployment can be done by yourself.
What other advice do I have?
I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Microsoft 365 Business Report and get advice and tips from experienced pros
sharing their opinions.
Updated: September 2026
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Buyer's Guide
Download our free Microsoft 365 Business Report and get advice and tips from experienced pros
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