Microsoft 365 Business Reviews

I primarily use the solution for email.

The solution's dashboard is its most valuable aspect. 

The product is very user-friendly in general. It's not complicated to use. They've made everything very easy and intuitive.

The product is very direct. Having the application on the phone, downloading it to your mobile device, makes it also easier to connect to your email, to receive an email, and of course, send emails. Since it's on your device, you can use it remotely and have access to everything you need.

The product is very secure. It's safe to use and Microsoft offers good security to protect its users.

The stability of the product is excellent.

You can scale the solution if you need to.

The initial setup is not a complicated process. The cloud makes it very easy.

The pricing of the solution could be better. They should work to make the costs more competitive.

In the off-chance there is a shutdown, it would be ideal if Microsoft provided some sort of alternative in order for businesses to keep functioning while the situation is dealt with. Even if it is down for ten minutes across an organization, it could prove costly.

I'm not sure how long I've been using the solution. IT had it installed on my device. I've likely been using the solution for one year.

The product is quite stable. There are no bugs or glitches. It doesn't crash or freeze. It's quite reliable.

The solution scales well. Of course, you can add more users whenever you need to. For example, if someone has an account, you can just add new users to it. If you are a company of 50, you may originally purchase 50 licenses. However, if you add 10 more employees, you can buy additional, licenses for 10 people. It's very easy to expand.

Currently, we have about 50 users, more or less, in our organization.

I've used Gmail in the past, however, I find the Microsoft product to be much more refined.

The initial installation is not complicated. It's in the cloud, and therefore, it's mainly, for example, just creating a user account. On one side, the account is created, then the order is just to add in user information. That's it. There's nothing to install. It's more like creating accounts for the users. Automatically, they will receive an email to alert them an account has been created for them. After that, they can start using it.

It wouldn't take more than a day to finish setting everything up.

You only need one person to deploy the solution.

The maintenance is minimal. You would only need about one person to manage it.

The solution could be cheaper and more reasonably priced.

We pay for our licenses on a yearly basis.

I'm an end-user of the product. I don't have a business relationship with Microsoft.

I'm using the latest version of the solution.

I would recommend that everyone downloads the mobile application, as it makes it so easy to access and use.

We are primarily using it for multiple things, including setting up meetings and calendar integration. 

This is a good product that meets all of my requirements.

Office 365 could be more secure.

I have been using Microsoft 365 Business for a few years. I joined my current company about two months ago, and have been using it here since that time.

This is a stable product.

Office 365 is scalable. We have more than 2,000 users.

I have not needed to contact the technical support from Microsoft.

When I was given my laptop, this solution was pre-configured.

Our in-house IT team is responsible for deployment and maintenance.

I would rate this solution a seven out of ten.

We primarily use the solution due to the fact that we use Microsoft. We use the various applications on the solution. We use it for our business.

The storage aspect of the solution is very useful for us.

I like that all the Microsoft applications, for the most part, are a part of it - including the Microsoft Office suite of applications. Our email is also included in it. Teams may also be a part of the solution - or it might be a part of Office 360. I'm not 100% certain. Either way, it has a huge umbrella of applications under it. The solution offers close integration with each and every Microsoft product. It's important. 

The productivity of the solution is very good due to the fact that so many applications are all in one place and integrated together.

I like the fact that everything is online. It makes the solution very accessible.

I thought that Skype was a part of the product's offering, however, it's my understanding that that is not the case.

The Teams product in itself needs to be improved. It's not as robust as other communication tools, such as Zoom. It's unstable and it crashes often. It's been an issue throughout lockdown. They seem to have made updates on the product and yet it hasn't really improved too much.

I've been using the solution for between six months and a year or so at this point. It hasn't been that long.

The solution is reasonably stable, aside from the Teams aspect of the solution. That part is unstable. It crashes when you use it. It's not as stable as Zoom, for example.

The scalability of Teams is limited. If you add too many people, it will crash. If you're doing a presentation and communicating with a group of people, it tends to fail. I need to send my presentations ahead of time so that I don't compromise on my delivery during a session.

Overall, the solution is used company-wide. I'm not sure how many people are on it at any given time.

I haven't dealt directly with technical support. I can't speak to how knowledgeable or responsive they are.

We have our own internal technical support team. If I need help, I would be directed to them specifically. The issues I've dealt with have all been handled internally.

We previously used WebEx.

I did not directly deal with the initial implementation. Someone handled the setup for me. I can't speak to how easy or difficult the process is or how quickly the deployment happens.

We pay a license fee in order to have this solution, however, that is handled by corporate. I don't know how many licenses we have on hand or how much we pay to Microsoft.

I'm a customer and end-user.

I'm not sure which version of the solution we're using. I don't know the version number.

I presume that we intend to continue to use the solution going forward.

I'd rate the solution at an eight out of ten. If the Microsoft Teams portion was more stable, I would rate it higher.

We use Microsoft 365 for communication and collaboration in regard to typical business activities like drafting documents, spreadsheets, and PowerPoint presentations.  

Within our organization, on a daily basis, there are roughly 400 users, using this solution. We definitely plan to keep using this solution in the future.

Microsoft 365 Business includes SharePoint which is a really good tool. MS Forms is also a very good tool for data collection. Plus, there are so many apps that you can integrate with this solution.

Many things could be improved but I cannot be specific because there are so many applications.

I've been using Microsoft 365 Business since it first hit the market.

Microsoft Office is a longstanding product. It's easy to use and install. It's very stable.

It's a truly scalable solution

I used some free and open alternatives but feature-wise those are far behind O365 

Easy installation process

In-house

There is a licensing cost, but considering the features that it's equipped with, it's not that expensive.

Overall, on a scale from one to ten, I would give this solution a rating of eight.

We are basically using the Office products. We are using Word for business documents, Excel for spreadsheets, and Powerpoint for presentations.

What I like is that Office 365 is nicely integrated with our email application Outlook. We also don't have to worry about updates. They are free, and they just happen automatically.

I am pretty happy with its features. However, it could be cheaper for long-term business use.

I have been using this solution for about a year.

It is absolutely stable. There are no issues with that.

I suppose it is scalable because you can install it on more laptops with just additional licenses. It seems pretty easy to manage. I don't manage it myself, so I'm not sure. 

We have between 15 and 20 users in our organization who use this solution.

I have not used Microsoft support because I never had any issues.

I believe so. I think you log in to Office 365, and it installs the stuff for you. 

It was already preloaded when I got the laptop. You don't need anyone from the technical team for its deployment.

It is probably not cheap, but you can't really compare it with anything else.

I would recommend this solution. It has everything that I need, and I plan to keep using this solution.

I would rate Microsoft 365 Business a nine out of ten.

I am using Outlook, Word, and Excel. I am not using any of these tools or applications to the full extent of what they can do. I am only scratching the surface.

The integration between the applications is the most valuable. I can share things using my phone, computer, and OneDrive.

It is very stable and fast. It is also user-friendly and scalable.

It can have more integrations between the applications that are there within this product. In the newer version of Teams, there are some new features that allow you to share directly from Outlook, etc. It would be good if they continue to explore these types of integrations between applications.

I have been using this solution for three years.

It is stable, and it is highly used everywhere. I didn't stumble upon any bugs in the product.

It is scalable. In my company, we currently have only one user, but in my previous company, there were 30,000 users.

I never had to use their technical support.

Its installation is really straightforward for an end-user. It took 30 minutes to one hour. The duration depends on the type of package that you have, that is, whether you have the full package with Outlook, Excel, and the rest of the applications.

I installed it myself.

I would recommend this solution. I plan to keep using it.

I would rate Microsoft 365 Business a nine out of ten.

Interestingly, for one of my customers it is a hybrid model. With several others, it's on-premise and some of them are moving towards cloud only.

The feature that I have found most valuable is the ability to work everywhere on every kind of device, because I'm a Mac addict and actually it's quite good on the Mac.

In terms of what could be improved, sometimes it is quite hard to get a grasp on what features are going to be available at what time. For instance, we had to wait for a very long time on the breakout rules in Teams. There is a roadmap and there are also some blog posts, but you never know when you're going to get it. So it would be preferable to get it more in advance.

Because it is such a large suite of applications, it would be beneficial to have less overlap. So for instance, you have the Power Platform and you have all kinds of applications that you can use. But there's also the Teams Platform, which has an overlap with Kaizala, and Kaizala is not developed anymore. So that would be something to think about.

The other feature that could be improved is the management of the Waffle, the start menu of Office 365. It is quite limited in how you can manage that menu. Some of my customers want to use it as a portal from a SharePoint perspective and they want to have some application files in there. They don't want the whole feature set. Waffle management could be better.

I have been using Microsoft 365 Business for about five or six years. I only started my company last February, so from my company perspective, it's only been a year. But I do have experience with Office 365 for many years now.

In terms of stability, I haven't found any limitations, accept at the beginning of the COVID-19 period. Initiation of OneDrive and SharePoint was kind of tardy because of the massive use of Teams at that moment. So Microsoft kind of scaled down and that was noticeable, but that's basically it and it was fixed.

I was in contact with technical support because my hosting provider could not find the problem. Microsoft contacted me directly within a matter of one hour or so, the issue was detected and it was solved within the next hour. So that was okay.

I am absolutely satisfied with Microsoft technical support.

The initial setup is very straightforward.

It is a fair price but sometimes the licensing can be quite complex. In that case you have to fly in a license expert, but I think for small businesses it's very cost efficient. It would be beneficial if was be a non-profit license model for healthcare organizations. In this case, they tend to just use a limited amount of functionality in the Microsoft 365 because of the pricing.

My advice to anyone considering Business 365 is to go use it. It is a brilliant service delivery solution for small businesses as well as for larger businesses that don't want to be responsible anymore for their on-premise environment because if that should fail there is a loss of information and a loss of productivity, which they cannot afford. 

On a scale of one to ten, I would give Microsoft 365 Business an eight.

Our primary use case of this solution is for Microsoft Teams. We are customers of Microsoft.

Teams is the most valuable feature of 365 and I also appreciate that the solution is able to provide many different features such as cloud, OneDrive, Office, emails, etc. 

UINUX for Microsoft 10 is so heavy for our users. For my students and staff it's sometimes slow to access the application, there are connectivity issues. I think Microsoft needs to make a light version for UINUX. I'd like to see an engine included. 

I've been using this solution for six months. 

This is a stable solution. 

The solution is scalable - we have around 2,000 users in our company.

We initially look on the internet to solve any problems and if we can't solve the issue we contact customer service. They provide good support. 

The initial setup is straightforward.

I would recommend this solution. 

I rate this solution an eight out of 10.